Holiday Inn Express & Suites San Antonio North - Windcrest by IHG

Walking distance from restaurants.

They never did, talked to expedia and hotel and they basically couldn't do anything because there was no notes said the manager at the hottel. I really hope the with ugly nails who supposedly was going to send the receipt and the other guy who was working with her lose the exact amount or more money they srole from me

The room was clean, the bathroom was well maintained, beds were comfortable, and the property looked okay. The treadmills in gym didn’t work, breakfast started over an hour late Saturday with the same food choices as the previous day, then after that was consumed, there were different choices, and despite the late start delaying our morning, it still ended at the scheduled time. The staff was friendly and helpful when you could find them, the front desk was often vacant even throughout the day. While the hotel looks ok, the neighborhood seems so-so. A mix of the nice and run down businesses surround the hotel, and it seems like a lot of traffic passes through the parking lot to go from place to place. It was certainly not a bad place to stay, but I will try some other options in the area before booking here again.

N/A

Excellent place, clean and professional.... N/A

The hotel staff very professional. Hotel clean. Breakfast excellent and staff serving very polite. The room I stayed the door latch but it has a gap, didn’t close completely. Someone could have taught the door was not close. It seem like not total close. For that reason i didn’t have a good sleep. I had to place some furniture behind the door to kind of block it if someone try to open.

Superb

The hotel staff very professional. Hotel clean. Breakfast excellent and staff serving very polite. The room I stayed the door latch but it has a gap, didn’t close completely. Someone could have taught the door was not close. It seem like not total close. For that reason i didn’t have a good sleep. I had to place some furniture behind the door to kind of block it if someone try to open.

None

Clean, convenient location, great service and hospitality. I highly recommend this hotel when travelling in the San Antonio area.

None

Clean room, staff friendly, breakfast is good

I’ve stayed there twice already. The receptionist Leticia was very kind and helpful ! Clean room and good free breakfast!

Very clean, super friendly staff, good breakfast. Definitely would stay here again.

The room and hotel was amazing. All the staff were nice and the breakfast was great

Everything was great! Always nice to stay here.

I said ill go eat something & come back , i took about 30 minutes and came back for him to tell me that it wasn't paid again.. after going back and forth i contacted expedia was on hold for like 30 minutes, expedia told me the reservation was paid and that the hotel was trying to charge me $100 more thats why the virtual card wasnt going through. $100?!!! for what?! After i was aware of that i went back in and try to cancel my reservation, i was going to go to another hotel, once we told the front desk guy he immediately gave us key cards & told us the rooms were ready but after 3hours of waiting in the car with 3 small children... horrible experience with front desk clerk i didnt get his name but he was an Indian Guy. Why would he try to charge $100 more? for what? its not right... make sure if you stay there and pay online dont let them trick you & make you pay more!!! im pretty sure i wasnt t

Everything was nice. Good area for food choices. Room was clean and neat. Breakfast was ok. You do have to pay for parking. I would stay again.

Very good

Clean and safe. Good value. Would stay again

Room was great...breakfast was good...love the room

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Excellent staff. Clean quiet room. Comfortable bed. Delicious breakfast offering many choices. Thank you. Towels. Would have liked bigger thinker towels especially for bathing

Very good

Excellent staff. Clean quiet room. Comfortable bed. Delicious breakfast offering many choices. Thank you. Towels. Would have liked bigger thinker towels especially for bathing

Habitaciones nuevas con camas cómodas, baños amplios, buen desayuno. El único detalle fue que solo había 2 toallas en la habitación y éramos 3. Al pedir una toalla extra me pidieron llevar las toallas usadas.

I would stay there again.

Everything was in place, would love to come back

All’s good

I love this hotel.

I love this hotel.

Superb

We stayed as a family of four and its always so comfortable

Property looked cleaned

I absolutely loved my stay there!! 10/10 recommend! Sholanda was such an amazing help! The room was clean the laundry was easy to use! The breakfast in the morning was delicious!

I loved the cleanliness of the hotel and enjoyed the complimentary breakfast. I did not like that they charged my card twice.

Good

Always has been a great place to stay after a full day of schlitterbhan !

Makimng customers pay $25 for parking is insulting and greedy. Nowhere in the description nor anytime in YEARS of paying for these types of hotels has parking NOT been included. Just another case of corporate greed ruining the experience of customers over a few extras $s.

Exceptional

Bad

The room was okay nothing special.

Booking.com That when I walk in to my room smells clean

Booking.com That when I walk in to my room smells clean

Great room

Stay was ok,

The A/C was blowing really cold. The dark shades were perfect. The only thing I had an issue was the freeway is to close to the hotel and there was a motorcycle reving the engine at 2-3 am it felt like forever. And the person upstairs were walking like they were dinosaurs in the middle of the night. But other than that it was great.

The only thing I had an issue was the freeway is to close to the hotel and there was a motorcycle reving the engine at 2-3 am it felt like forever. And the person upstairs were walking like they were dinosaurs ? in the middle of the night. But other than that it was great.

Air stopped working at end of stay was overly hot for 1 night no fix or adjusted price no staff on site to fix air issue no other solution offered.

The staff was very friendly and the room was very clean

People great, food great. Close to restaurants will stay here again.

Fantastic staff! I stay here a couple times a month and it never gets old. Keep you the good work!

Greeeasaasaaat great 👍

Very nice hotel for a few nights stay , good breakfast and clean room.

Best room I've stayed in , in quite a while. Highly recommend.

Comfy stay. I really enjoyed the cleanness

Hh

Clean! Security in the parking lot at night. Friendly staff. Nothing.

Great stay! Quiet and close to food selections. The breakfast was good in the mornings. I am definitely staying here again!

Excellent

THEY WHERE FRIENDLY

Great Hotel in a great location! Food and shops all around! Nice area right by freeway for easy access! Hotel staff top notch! Breakfast was great and maintained! All staff very friendly! Room was very comfortable! Would definitely recommend ✅

Every thing was clean the only thing that was a bit notable were some wall stains, a stain on the sheet beneath the mattress and hairs that got a little entangled in the clean towels oh and maybe a deep clean in the restroom ours had a strong pee smell when we arrived but all staff was friendly and polite and helpful.

Really nice comfy bed. Surrounded by great restaurants no need to drive.

The hotel was okay but no security in the parking lot considering all the homeless. Didn’t feel safe leaving my vehicle unsecured.

Great

Great staff. Very helpful thanks

New, clean, well kept.

Night staff was rude

Our stay was wonderful, right across the street from coffee shop. Breakfast at the hotel was excellent especially the pancakes! We had no complaints!

Clean rooms, friendly staff!! I love the fact that we get different breakfast options daily! Overall! Very clean establishment!!

The hotel was fine for the price. Check in was pretty fast. I wasn’t acknowledged for being a IHG member, my dad checked into the same hotel and he received a goody bag. Kind of putting I didn’t receive one being an IHG member. The beds were comfortable and rooms were clean. overall 7/10

Clean

I'm not sure of how much of the amount went to Expedia and last minute vacation but, I would have picked another hotel for the price.

Great stay!!

The room smelled bad like mildew and mold. I’m pretty sure the top comforter was not cleaned.

Staff Very nice Breaakfast good Ac Exelent

We got to our room it had a bad smell and found hair in the sheets. Room needed updating we were so tired we feel asleep and got up and the ice Machine had mold under it and probably in it. We are seriously allergic to mold. Luckily we didn’t get sick. Then we expected a good breakfasts the eggs were burnt the waffle maker didn’t work. Then the lady started cleaning the cinnamon rolls container. With the door open and the cinnamon rolls not covered. So we didn’t eat them. They also was staring at u while getting breakfast. Then we checked out and left and wasn’t asked how are stay was at all. Will never stay there again. It puts a bad name on this hotel. Every time we have stayed at holiday inns it’s been very nice clean and Friendly except this one.

Clean hotel. Good continental breakfast. Room was nice and clean and the beds are super comfortable.

It was clean and the bedroom was as expected. The issue for me was the noise that comes from outside. Not sure if it was the a/c plus the cars.

Other than a slight improvement on the rooms overall I enjoyed stay it was clean and I would recommend it

Great Atmosphere

Everything was just as described would stay again

Very nice place to stay. Big rooms, nice lobby, and great breakfast.

We had a great experience staff was very nice and helpful/ our room was very clean.

Clean environment, awesome location for near by places and restaurants

Clean, good staff. Breakfast

Thank You…

Clean room and quiet

Easily accessible off the highway, very clean room, near many restaurants.

Excellent customer service.

The amenities were great, and the bed was especially comfortable, which made for a restful stay. We didn’t get a chance to try the breakfast, but everything else met our needs. For a quick and convenient stay, we would definitely consider coming back.

The staff was very attentive. We loved that our place and room were really clean. Also, the breakfast was absolutely delicious, one of the best ones we’ve tried.

Breakfast was great! Everyone was super friendly. The facility was very clean.

Yes everything was fine, no complaints

Clean bright rooms, easy to get to and for the most part the staff was friendly.

Everything was perfect!

Clean rooms

The management was very professional and the hotel was clean and friendly.

Staff was professional and rooms are clean. Enjoyed the stay.

Clean and nice location

Great stay

Hey

Breakfast was amazing!

This was a terrible stay. First it is partially my fault for not reading the fine print that they charge for parking. This is ridiculous. Everyone in line checking in were complaining. The parking is not anything special. It is a normal hotel parking lot. No added security or anything else to warrant a extra charge other then trying to get extra money out of you after paying for your room already. Next I asked the girl at the front desk why I was initialing the form for check in and she said she didn't know. Apparently you have to initial what the charge is and what your room number is. Next we get into the elevator to go to the 2nd floor and it won't move. Us and another guest tried everything. When we told the front desk she said the elevator on the left works. Problem was we couldn't get the elevator on the left to open because the other elevator was sitting there. We finally got it to open but by this time I was pretty upset. Also it didn't feel like a very safe area.

Wonderful stay

The shower, however, did not work well. the water pressure was very low, and it drained slow.

Great staff, clean rooms

Clean room, nice staff, excellent!

The room was clean, bed very comfortable. AC worked perfectly. Staff very nice and friendly. Breakfast was good. The attendent working was excellent. She kept the area spotless. There were families with small children that made spills, but she was nice and cleaned up after them. The hotel has several places to eat within easy walking distance. The only issue was we were notified during check in that there would be a charge for parking. This was not on their website and we paid in full 2 weeks in advance. The charge for parking was waived.

love

best place

love this place

The only thing is that the free breakfast needs to include Mexican cuisine choices as well.

Hotel is very nice. Be prepared to pay for parking as part of your incidentals. They may or may not tell you when you check in. It took me three stays and chasing receipts for my expense report before they told me.

Ha muchos restaurantes cerca y tiene buena ubicación

Very nice

Rooms were clean and staff was nice. Breakfast was good and in all was a great hotel and experience.

Very clean in rooms and around the property

We found a spider in the restroom, sometimes on the In&Out drive thru it get too loud. but breakfast and staff are great