Holiday Inn Express San Antonio Rivercenter Area by IHG

It's great location within 10 minutes walk to the Alamodome and around 15-20 minutes walks to the River Walk. The surrounding area is a bit sketchy especially at night. Also the train tracks nearby and can be loud at night. Plenty of parking. The room is big and clean. Breakfast is awesome.

Cons: Very dated hotel, only 1 elevator, broken and, even when working, beat up and unsafe. Carpets old. Rooms, furniture old. Pros: A+ staff. Kind, helpful. Breakfast pretty good. Coffee machines new w/ many choices. Pool, nice & clean. Parking safe and free. Location walking distance to Alamodome. Rooms clean, shampoo, conditioner plentiful. Good size fridge, microwave. Ice water in lobby. Small snack store. Did I say A+ staff?!

Room was spacious, and clean.

the elevator was out of service out entire stay.

The location was excellent for the concert our granddaughter attended at the Freeman. The room was clean and comfortable. Breakfast was excellent. Our only complaint was that the elevator was not working. We only stayed one night so don't know if it was fixed quickly. The staff was very kind and helpful.

I stayed for 6 days and my stay was pleasant overall!

Exceptional

All was amazing but elevator was broke :(

It was very comfortable and clean. The only thing was that the elevator didn’t work but they fixed it right away.

My brief stay at the San Antonio Holiday Inn Express near the Alamodome was memorable! The hotel staff was wonderful, helpful, fun, kind & gave great restaurant recommendations. Clean & safe room. Short walk to the Alamadome. Perfect!

Superb

Breakfast and cleanliness Location, elevator not working

Superb

Staff friendly and helpful, but the only lift in the property was broken, meaning lugging cases to third floor by stairs. Gym machines were dated and no spin bike at all.

Breakfast was excellent and hotel was clean. The elevator was out of service, but they were working on it. The hotel was in good walking distance to Tower of the Americas.

The only negative I can relate is that the elevator was out of order. Hopefully this is a quick fix because it really presents an inconvenience for folks like me with knee problems and multiple suitcases to lug upstairs. Other than that, it was a great stay. Excellent staff and breakfast. Room was clean and not musty. I would definitely stay here again, providing they can give a first floor room if the elevator is still on the blink!

Was comfortable and clean the only thing from it being a 9-10 was the elevator was out of service and they didn’t have estimate date for it to be fixed . We booked hotel for it being close to our venue but had to walk back and forth the stairs like 4 times we didn’t even want to go for free breakfast since we had to walk down again and back up

the only thing from it being a 9-10 was the elevator was out of service and they didn’t have estimate date for it to be fixed . We booked hotel for it being close to our venue but had to walk back and forth the stairs like 4 times we didn’t even want to go for free breakfast since we had to walk down again and back up

From the outside evening look great location clean parking walked inside and the receptionist looked at me and asked did anyone called you we said no why I'm disabled I booked disabled accessible room they booked me one great room like always she said the elevator isn't working and you are on the second floor minor set back as far as she was concerned next time we go to San Antonio Texas for a sporting event we will stay away from here no matter how convenient

I had to go 4 story's to my room with A bad back

Awesome

Our stay was good. The location was not what we expected.

Elevator was broken

Front desk staff were friendly and the breakfast had many choices.

The elevator was broken so that wasn’t fun. The room we fine but the carpet In room was super nasty. Sticky even. But perfect location for the Chris brown concert

Elevator was broken all during stay. My husband is handicapped. No ice on 2nd floor. Had to walk down to get ice. Best thing was the breakfast. Never use Expedia again. They should have notified me that elevator was broken

Need to fix the elevator

Very Good Need to fix the elevator

Was a very good stay

Check in staff were lovely. Breakfast was amazing.

We stayed in in a nice room. We really liked it. It was a sweet with a nice feature of having a hot tub that was jetted. Our day went really well. We were really happy. The only thing was that the hot tub was not getting hot. it was lukewarm and the staff didn’t have an answer as to whether that was mechanical or deliberately shut off the front desk. Lady was really nice and helpful with all the other issues which they weren’t really any she would talk to us every time we walk by.

We had a great experience overall. The staff was helpful and friendly. Our room was spacious and neat. There was plenty of space to park safely, and the breakfast was delicious with many options.

Stayed here to attend a concert at the Alamo Dome. Great location and easy to walk to venue. Rooms were comfortable and staff were very friendly and helpful. Will definitely stay again if in the area.

Clean room, good continental breakfast, parking included, close to downtown San Antonio. Was perfect. Recommend.

Place was nice overall, Alamodome is literally 4 min walk from this hotel making it very convenient for the show we caught. The front desk let us check in way early in order to make the show in time. Very good people overall.

Staff was great and very friendly.

Great location, 5 minutes walk from alamodome and 20 from river walk, the Alamo,

We had a great stay! The room was excellent—very clean, comfortable, and had everything we needed. The staff was extremely friendly and welcoming, and the breakfast was absolutely delicious! One of my favorite things was the location. We loved being within walking distance of the Alamodome, which made everything so convenient. The only downside was that the parking was a little tight, but other than that, everything was great. We would definitely stay here again!

Everything about the property was great. Honestly, one of the cleanest rooms I’ve ever been in. The hotel itself was very clean with custodial staff constantly keeping it clean. Breakfast was pretty good given that it was a small area, but it was free so that was great. And then the walking distance to the venue that we were going to attend was awesome. The staff was also super friendly.

A+, the staff was friendly, very clean, great location

Nice friendly staff. Clean room. Best it's walking distance to the river walk.

Staff very nice and helpful, breakfast was very good.

Staff very nice and helpful, breakfast was very good.

Staff was attentive and kind. The room was clean and stocked. It did seem a little sketchy that the elevator had duct tape in places on the floor.

Quiet and convenient

Quiet and convenient

Very happy with our stay. Free parking and only a couple blocks from the riverwalk. We walked everywhere

It was a nice property and location; we walked to the Alamodome for a concert, as well as to the River Center mall, Alamo, and Riverwalk.

It was a perfect location for the Alamodome. Everyone working there was SOO NICE and sweet. Everyone was so helpful and friendly. Breakfast was good! Room was nice! Would definitely stay again! It definitely needs some upgrades with the elevator, clean the pool, I did have some ants in the bathroom on the 4th floor. But they only stayed at the shower so I just washed them away. Honestly would not stop me from staying there again.

I really appreciate the free parking. I was the one reason why I picked this hotel because of the free parking. It was a little tight but other than that free. It’s really not on the the hotels but Booking.com has their checkout time at 12 PM and when I checked in, they had a sign that said 11 AM

I really appreciate the free parking. I was the one reason why I picked this hotel because of the free parking. It was a little tight but other than that free. It’s really not on the the hotels but Booking.com has their checkout time at 12 PM and when I checked in, they had a sign that said 11 AM

It was a perfect location for the Alamodome. Everyone working there was SOO NICE and sweet. Everyone was so helpful and friendly. Breakfast was good! Room was nice! Would definitely stay again! It definitely needs some upgrades with the elevator, clean the pool, I did have some ants in the bathroom on the 4th floor. But they only stayed at the shower so I just washed them away. Honestly would not stop me from staying there again.

Breakfast was more than enough to prepare for the day. Thank you!

Hotel and staff were Great!! Room was spacious and comfortable. my only issue was being on the first floor. hotel is close to a busy street so was noisy too early in morning.

Super convenient for events at the Alamodome. Rooms were comfy, clean and well-equipped for a budget-friendly stay. Front desk staff were welcoming and super helpful, and the free continental breakfast was a nice touch.

Perfect spot to stay for any events at Alamodome. We loved the free hot breakfast, too!

Staff was extremely nice and helpful

It’s a short walk to the Alamodome.. it’s a perfect place to stay when you are going to an event there.

Clean room and friendly, helpful staff

What I liked about the property was how well maintained it was and how helpful and courteous the employees were when we checked in and checked out. What I didn’t like was the breakfast hours. It’s an inconvenience that it ends at 9:30 am, not everyone gets up early. We attended a concert which ended late therefore we arrived late that night and for that reason we missed breakfast. Thank you.

Beds were very comfy. Staff was friendly. Breakfast was good. I would stay here again.

Not luxurious but very clean and beds were comfortable. Would stay again. Close proximity to the Alamodome

Staff was great. Front desk, House keeping and cafeteria were friendly.

Location is great, everything is close by. The parking lot is safe and under control no broken windows or robbery in our 2 nights stay. Staff super nice and friendly very nice to talk to them.

Clean rooms, awesome breakfast

Very affordable and good location for everyone the team is so welcoming and very polite

OK for the price. Breakfast could be better an the hotel still feels dated

Even though we arrived late, the staff was very friendly and helpful and had everything in order for my family and I.

Breakfast is plentiful and great. Room size is great, staff is nice. Loved my stay, will return.

The cleanliness of the entire facility was unusually superb surpassing or equaling some of the most luxurious hotels I've booked before. The specially equipped room and bath area were very comfortable and safe. There were adequate grab bars by the commode and shower, but there were no grab bars installed by the tub. This is the only concern I noticed, and over all I was very satisfied; and when I visit San Antonio again, I'll be booking with Holiday Inn Express!

Rooms were clean. Shower had pressure unlike most hotels. Breakfast was very good. Would highly recommend.

Very good two nights staying. Clean, comfortable, good breakfast. We enjoyed the stay.

Suxxors

Everything from staff to location was perfect. I enjoyed myself here and I definitely would stay again.

Our stay was nice overall and very convenient for walking to the Riverwalk and Alamodome, but our room was right by the road on the first floor so we had some nightly road and train noise. I would stay here again though.

Front desk and staff was so friendly. Great breakfast and clean rooms.

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Carlos is an outstanding employee we have known for years as we visit annually at this hotel.

Our stay was quite enjoyable. Front desk staff were all friendly and informative. Air conditioning was easy to adjust and comfortable. Beds and pillows were comfortable. Room was clean. Breakfast was delicious. Despite hotel being in middle of renovations, there was no interruption to access of hotel and amenities provided by hotel. Also there was ample parking despite back of lot being occupied by storage containers. Only drawback was discrepancy between checkout hours posted online (12:00 pm) with travel agency and posted and verbally confirmed hours (11:00 am) at the hotel.

The food was good and the room was spacious and clean. It needed an extra chair in it, however.

But would definitely use the place again.

Muy limpio y el personal muy atento

Room was clean, AC worked great, and so was the location. Only a short walk to the Riverwalk and all that it includes. Would have preferred waffles to pancakes but otherwise there were plenty of options for breakfast and the staff maintained/refilled breakfast items promptly. All of the staff were super friendly and helpful!! They were still finishing the remodel and construction noise was a concern, but we didn’t hear anything! We would stay here again!!

Everything was good just need more parking spots.

Nice hotel, great breakfast. Parking lot is a little too small.

The room was not in the best shape. We got a double bed with the sofa bed. We could not use the sofa bed b/c when I unfolded it, there was a big stain on the bed, looked like dried blood, so the person that was going to sleep there has to share a bed with someone else. The door to the bedroom (no the door to the room) would not stay open, had to put a suitcase in front to keep it open. The curtain kept getting caught and was almost impossible to open/close. They were in the process of remodeling the hotel, per all the construction equipment in the parking lot taking up parking. Carpets looked dirty, the elevator had duct tape holding the tile down. They had breakfast which was ok except that when we got the milk from the fridge, two of the ones we grabbed smelled like it had expired. Did not drink it. Overall, I was very disappointed n this hotel.

El hotel tenia un olor a umedad, en mi cuarto me toco ver una araña en la cama. Tenían varios abanicos para secar el piso

Staff and service were great! Room was clean , breakfast was excellent and close to all main attractions. Only complaint my family and I have is the pool needed to be cleaned. Trash , bugs , leaves , toilet paper and a tampon were in the water. San Antonio is a great tourist spot and family friendly!

Clean room, Friendly staff, Super good breakfast and free parking.

Exelente atencion y queda cerca del centro.

The location was on the edge of sketchy. So close to the River Walk and yet so far from cool. The room was very humid. I kept the air conditioner on, but it felt moist all of the time. Although it was recently updated, but very poorly designed. So much space, but a lot was unusable. The Kitchenette was handy, but there was no dining room table or sofa. The bathroom had a large counter that kept the door from being opened easily. A small modification in the shape of the counter would have kept my hip from being bruised. The staff were polite and efficient.

The room was clean but the air barely worked.

It was good

Very homey and welcoming.

If they are going to have handicap rooms they need high rise toilets

Very clean and quiet. Very spacious

Breakfast is great

Clean room. Good breakfast. Close to downtown. The hot tub was very dirty but the pool was nice until several people started jumping in off the side, creating big waves in a small space. Overall nice experience.

Location and staff were very helpful, recommend to others.

that was a very cool spot. will stay again

The best

Very clean, great staff and good breakfast!

Room 302 is amazing

Clean and renovated rooms and nice staff.

Building was under construction, mess everywhere. Elevator only worked half of the time and staff wouldn’t let us use the stairs because they were also under construction

The hotel is currently undergoing renovations, so there is construction within the hotel and less parking spaces due to the materials that are stored there. That makes for a tricky parking situation if you are driving and coming back later at night when the spaces are full (like I did). However, the front desk staff was super helpful. I arrived a couple of hours earlier than check in, but unfortunately the hotel was completely packed. Ms. Mary at the front desk was able to figure something out and I was able to get checked in and be ready for where I needed to be at 3 pm. I really appreciated that.

The breakfast was delicious. Lots of variety. The rooms were very clean and the beds were comfortable. The staff is very friendly and personable especially Aracely! Our stay was terrific!

I had a great time staying at Holiday Inn Express. The room was clean and modern. Carlos was extra special while taking care of everyone at the desk. Even though he was very busy he made you feel special. He would take care of your every need. The breakfast had a variety of food and it tasted good. I would definitely recommend this hotel

Breakfast was very good, hot tub was ok but could have been warmer

The room was great. We were traveling with another couple so we got a 2 bed suite. The living area was comfortable enough for 4 adults to visit, watch tv and sip cocktails. It’s our favorite hotel when we are in town for the rodeo.

The room was very clean, attractive and functional. The only problem with the hotel at this time is that it is being remodeled so there is a bit of construction mess and the parking is limited.

Great staff, good breakfast and excellent location.

Good clean hotel. Close to River walk

Friendly staff, good breakfast

Clean room, newly updated, friendly people. Stayed here several times and will stay here again. Walked to convention Center

Location is convenient to Alamo Dome and convention center but the facility is “under construction” which is not expressed in any hotel information. I stayed at this same location last year, and the hotel was “under construction” at that time. The hot tub did not work last year, still doesn’t. Parking lot is small and hard to get out of.

The staff was very courteous and the included breakfast was very good!

Staff was friendly, but the room was hot we had to go buy a fan. We put the AC to 66 which was lowest it would go but room was hot and when AC was running it was very loud and made a rattling noise.

Three different rooms in 3 nights. We were promised a discount for all the trouble but when we checked out they said that since we booked through hotels.com that they couldn’t refund us anything.

Yes