Flex Studios

Everything was just fine. 😁

Convenient People walking around property that aren’t staying there

The friendly staff N/A

Great Close to hospital

Exceptional

Extreme need of grab bars by tub. Tub is on an elevated platform. Very difficult to get out.

The front desk young lady that checked in us was very helpful and had a great customer service skills and went above and beyond. The floor was not clean, the room only had one towel. I told the manager/owner in the morning and he said it’s because the laundry room was closed, but I mean why not put two towels in the first place. They also asked for ids for all who are staying, I never had that experience before. Some people live there permanently and when you arrive they stare at you like if you are arriving at their neighborhood. This was a last minute trip and that’s why I chose this hotel, but never again I will stay here. The lobby is full of dirty mattresses and used furniture.

The front desk young lady that checked in us was very helpful and had a great customer service skills and went above and beyond. The floor was not clean, the room only had one towel. I told the manager/owner in the morning and he said it’s because the laundry room was closed, but I mean why not put two towels in the first place. They also asked for ids for all who are staying, I never had that experience before. Some people live there permanently and when you arrive they stare at you like if you are arriving at their neighborhood. This was a last minute trip and that’s why I chose this hotel, but never again I will stay here. The lobby is full of dirty mattresses and used furniture.

They close the reception and I was unable to check in to my room after a long travel day

They close the reception and I was unable to check in to my room after a long travel day

Hotel was closed when I got there and I was not able to check in. The staff just let me know that I should ask for a refund because they were closed.

Superb

Exceptional

Staff was amazing and the management was really kind to me… I hope I can get the same room Clean

Staff was amazing and the management was really kind to me… I hope I can get the same room Clean

Toilet never n flush

The staff was nice and the rooms were clean It was in a scary area had bums sleeping in the parking lot but they did have security thankfully walking around. Won't stay there again

It was in a scary area had bums sleeping in the parking lot but they did have security thankfully walking around. Won't stay there again

Nothing it was horrible It was dirty. There were roaches everywhere

I didn’t get my deposit and clerk never told us it was Jon smoking either

They ask about deposit no mention of deposit on website I didn’t get my deposit and clerk never told us it was Jon smoking either

Nothing it was horrible It was dirty. There were roaches everywhere

Bad

The TV didn’t work because the remote was for another brand. I asked the front desk and they told me they would look into it in the morning, which didn’t help because I was leaving early the next day. I didn’t have the WiFi code and since the phone didn’t work I didn’t bother to ask anymore because I didn’t want to walk again to the other side of the hotel and then walk downstairs. The water was cold in the morning.

Its not to bad a place. Very affordable and reasonable. I Have stayed at way worse. I plan on staying about two months. I been there two weeks.

The room that I was in was filthy. Trash can was missing. Floors had obviously not been swept or mopped. The locks on the door were falling off. Vagrants kept knocking on my door during the night. I did not feel safe at all. Bedspread and pillow had burn marks from cigarettes. Will not stay there again!!

Will never book with this hotel again!!!! It was before 10:30pm and they weren’t letting me and my family check in. Saying they are closing at 11:00pm which we had time. And also saying we didn’t pay for the room which we did because they took it out of our bank account! Wouldn’t recommend if you are traveling late at night!!!

Jalapenos 👍✔️

Staffs were not helpful, there was oil on table surface, outlets was loose, bedding wasnt very well maintained, room stinks, community was not very safe, did I mention the room stinks?

Not a decent place at all

Pe

I'll never stay there again. The room had a strong and disgusting cigarette smell. The reception area was not clean. I was so tired from driving, that decided to stay. Just not staing there again ever.

Property isn’t as describe. Many alcoholic beverages throughout the property. It isn’t suitable for family

Bad area,people actually live there.

Todo muy limpio su personal muy agradable

I didn’t end up staying at this property, there where people wandering the premises as well as what felt like people watching me and my family unload are vehicle we got into the room and it smelled like an ash tray as well as cigarette burn marks on the bed sheets. The locking mechanism’s on the door were also damaged as if the room had been broken into before. Wouldn’t recommend if you have a family or children.

The room smelt so terribly of cigarettes. Even for a non smoking room, it was giving us headaches. There were bugs but that wasn't the main issue. It was the overwhelming stench of stale cigarettes.

Todo muy agradable y personal respetuoso y atento...limpio todo

The rooms had several roaches, the pool was only clean once and never covered during my stay and had bugs, cigarette butts, and other paraphernalia around it. It was a hassle to get clean towels and soap. The property itself was rugged and looked worn. The female manager was very rude and short with her explanations. I would never recommend anyone stay there and honestly would like to be partially refunded my money. Just a terrible overall experience

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The staff clean rooms

Everything

Yes I would stay again

It was smelling of smoke, roaches were running around, mosquitoes bit me all night.

Clean room

yes

Ok place to stay a night or 2 Denny's and mc Donald's are walking distance , rooms are clean beds are ok not sure if a female traveling alone would feel safe , there's no breakfast,

Excellent location with nearby grocery store restaurants and nightlife. You’re getting what you paid for at this motel. The room was dated but clean. Mini fridge and microwave work well. No coffee maker.

You pay for what you get but the staff and the security at front office are great. They are steadily busy but seem to stop and serve great customer service. Very impressed.

Staff was friendly and helpful. Ac worked properly. Just was not the cleanest.

Buena atencion de recepcionista, habitacion limpia

It was a comfortable stay. No roaches or bed bugs at affordable prices

Just perfect

Linen a d floor cleaning

Floors are filthy but the rooms are quiet.

They were courteous and all the firm about their rules and policies, it was clear it was with the purpose to protect the guests and ensure a pleasant stay. When called upos with a concern with our safety they acted quickly. It is clear that the consistent care displayed ensures a quite and peaceful environment. I would recommend

Staff could be friendlier. Room floor was not clean.

Everything was good!

Yes very clean, courteous.

Was good, but there is no one overnight, security doesn't answer and the opening person was almost an hour late.

Amenities

There was a roach egg casing in the bed. The floors were disgusting and no staff available when checking out.

Floors needed cleaned swept and mopped.

Didn’t get my deposit back and they couldn’t tell me why

Night staff was good. Room could have been cleaner. Floor was not swept well.

We requested when booking for a handicap lower level. Was told there was no rooms. The floors was nasty and greasy. Tub was really to high for elderly to het in or put of. Pillows was nothing glad we brought our own. Was not informed of the deposit that we had to male till we got there. Something unexpected. People throwing rocks an window and banging on doors till early morning. Terrible experience will not remend or go back.

Roach infested, immediately checked out.

heb is nearby.

Roaches in the room, no batteries on remote, only cover was a sheet

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It’s an average property. You will find cockroaches everywhere in the room and smell of dampness.

Staff was helpful checking in

No one was there during check-in never got to check in

The WiFi password was not written on the room card or given to me during check in, the floor was so dirty that it turned the bottom of my white socks black, I had to kill two flys in my room, there was homeless people all around the property. The worst part was that at 1AM there was two kids running around and screaming, I tried calling the front desk but there’s nobody there after 11PM, so I had to call the non-emergency line because there was no parents with them.

The price was the only thing good about this stay other than a fast check in. Lots of Road noise, inconsiderate guests being loud at 4am. Hotel staff was quick and efficient. Got checked into the room with the world's thinnest towels and then had the liberty of getting to see a few roaches on the room wall. If it wasn't for the sheer necessity of needing a place to sleep for a few hours before work the next day, I absolutely would have checked out.

Good

Love ut

Nasty. Cockroaches everywhere. I usually am okay with less than ideal motels but this one was too much.

Room had a humidity problem. There was condensate on the tile floors and those floors were not very clean.

Great central location in the medical center area, with easy and convenient highway access.

Other than that everyone was friendly and nice the morning security guard is super sweet and awesome so is the night one there the best

I had a double bed of which one I didnt use, springy beds and my socks were black from the unmopped floors. Something drove me insane at night itching me. Not bugs but definitely the sheets n plowcases irritating my skin on exposed areas..i was told numerous times that the deposit would be returned to my card but Never did.

not a place for a handicap or disable person.

Mi cuarto lo entregaron casi a las 4 de la tarde estuvimos q esperar porque a un no estaba listo y en la noche alguien q estaba hospedado ahi tuvo la música a altas horas de la madrugada

You can hear everything outside and across the other rooms. People shouting, running, and banging. Although the room was relatively clean and scentless, there were roaches crawling the floors and walls...

Everything good. Thank you

Very bad experience

The staff was very helpful and accommodating. And they were super friendly!

Dirty sheets, badly washed with hairs of other people, dirty towels with traces of cosmetics is clear that they do not wash them well or not even wash them. the dirty floor does not occur to him to walk barefoot, the floor of the shower dirty, years ago not disinfected, do not go to this motel is very low cleanliness.

Very convenient location. Staff was very friendly and the room was tidy and clean. Great stay for the price.

Property was around alot of fast food business

Maybe install a light switch at the front of the door. Other than that, for a cheap hotel within my price range, I would stay again.

Good for the price.

Awesomeeee everything was great

The first room we got the TV was cracked in 2 places and was unplugged. I probably wouldn't have noticed until the next day, which it would have been hard to believe it was like that when we got there. So we took pictures and went to the front desk. We got another room right away. They had a microwave, fridge, stove, and sink. There was a lot of room. You have to call to get more sheets, towels, toilet paper, etc. if you are staying more than one day. Overall the room was clean. We had a very good and comfortable time.

It was safe and easy

It was good I enjoyed it. I didn't have any issues

For price is good buth raly need new staff to clean the rooms i found open beer and cigarrette on my room and small some rooms realy bad

Best spot if need something cheap and quick. Not bug infested lol

It's always great

Good

For several months there kidnesswas awesome knowing that I worked in construction I never had time to renew my ID and the night person that day threw it in my face that I haven't changed it for a year and a half I understood that but they never gave me a hassle about getting my reservation so that guy literally knowing that I just spent the $59 nearly send me all packing

We don’t like to complain but The thing we didn’t like is that There was a small roach inside our room. Nothing major though.

Do not stay here I had made a review on google they literally deleted it thats how bad it was there was mold on our ceiling so sketchy outside prostitutes there was dead roaches in our room.Bed wasn't even made there was make up on our sheets and bed frame not safe at all this place should not be open so disgusting.

The terrain is uneven trough out the whole property, is like a constant roller coaster: ups and downs. Not senior friendly.

The people are rude and racist

I booked a room for non smoking because I have a 2 yr old and once I got the card for my room the smell of cigarettes and marijuana was so strong it gave me a headache so I sprayed perfume and dove deodorant, it was infested with roaches and the floor was so dirty and sticky I do not recommend staying here for anyone.

Decent place to stay

The property was great. Location awesome food places close. Its quite and clean. Will come back for sure

The room was good. The room was clean. The bed was comfortable. There is nothing to complain about.

Property looked unsafe. Dirty trash outside- people sitting outside- looked sketchy

Everything is perfect

This property was disgusting. The first night , the room smelled so bad of cigarette…. Also cockroaches everywhere. The second night I had to tell them I wanted another room and there were more cockroaches and the bathtub did not wrk properly. It was an overall horrible experience. Getting help from one of the staff in my first night was horrible . She didn’t know nothing about the rooms besides giving keys out. One more thing , the comforters were stained.

Needs better bed sheets and comforters. Needs to have breakfast

Everything is really good service

Not overpriced yet nice clean good Internet

Place was terrible. It smelled bad and it just seemed not safe.

I choose Flex Studio due to the pictures on the website. They are misleading. Our room was non smoking but our room reeked of cigarettes. The smoke alarm had been tampered not to ring. The comforter had cigarette burns. Toilet seat was loose and wobbly and there was hair in the bath tub. Found a clump of hair between the sheets which at first glance looked like a huge spider. Went to the H‑E‑B across the expressway and bought Clorox wipes and Lysol spray to sanitize the room. I told the clerk about the condition and he just stood there and looked at me. Never said I’m sorry to hear that or I’ll notify housekeeping. Nothing. Very disappointed.

A lot of smoke smell (tobacco and Mary) but it is not fault of the hotel, but other unrespectful customers. Also cockroaches in the fridge ): Excellent location!

Comfortable and convenient