Fairfield Inn & Suites by Marriott San Antonio Seaworld
About Fairfield Inn & Suites by Marriott San Antonio Seaworld
Travel with confidence by checking into the Fairfield Inn & Suites by Marriott San Antonio Sea World®/Lackland Westover Hills hotel, with outstanding service to make all your travels easy and comfortable-at an exceptional value. With a great location near SeaWorld/Aquatica, we are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during your stay and fitness facilities that include a pool and exercise room. You'll find it easy to settle into our vibrant lobby, with spaces to gather, relax and work. Jump-start your day with our free breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Guests generally appreciate the cleanliness and comfort of the rooms, as well as the friendly and helpful staff. However, there are frequent complaints about the parking fees and the quality of the breakfast. Some guests also mention issues with the cleanliness of certain areas and the presence of pests.
- Clean and comfortable rooms
- Friendly and helpful staff
- Parking fees
- Quality of breakfast
- 4/5
The hotel was very clean and very quite. They have ample parking and their breakfast was a plus.
- 5/5
Nice to stay
- 5/5
A bit of old smell when we entered our room. Other than that it was a relaxing night. I would stay here again. The breakfast was good. A lot of options. Good coffee…and they had to raw sugar 😍
- 5/5
Room breakfast
- 5/5
Excellent location.
- 5/5
Good place to stay!!!
- 5/5
Hotel was clean, cold and comfortable! Staff was very welcoming.
- 5/5
Hotel was clean, cold and comfortable! Staff was very welcoming.
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Everything I don't know about this Hotel but at other Hotels in the Downtown area I don't pay for Parking due to being a Disabled Veteran and having a DV License Plate Thanks
- 5/5
Everything I don't know about this Hotel but at other Hotels in the Downtown area I don't pay for Parking due to being a Disabled Veteran and having a DV License Plate Thanks
- 5/5
Great hotel for a weekend getaway.
- 5/5
Overall such a good experience. The area is nice and quiet and felt really safe. I unexpectedly had to extend my stay an extra day at the last minute and the staff was super nice and helpful. The only this is paying for parking, which I just think is dumb but that’s how it is everywhere.
- 5/5
I cannot say enough about how helpful the staff was during our visit! We arrived late and I needed help for a business issue. Staff assisted with helping us find somewhere that was open for a meal and then with me getting the business form off to my work. It was incredible the amount of help they provided. The information was accurate. The hotel was clean and the breakfast was not too bad. Everyone was very pleasant. The property felt clean and safe. Parking was not difficulty and reasonably priced.
- 5/5
Exceptional
- 5/5
The breakfast was the best part of our stay. Excellent! Front desk staff were great
- 5/5
Exceptional
- 5/5
The breakfast was the best part of our stay. Excellent! Front desk staff were great
- 3.5/5
The rooms were very good. The hallways were dirty and the sheets for the pullout bed were dirty too
- 5/5
Customer service was fabulous and with that everything else falls into place. Breakfast was great and the the attendants
- 3/5
Room 229's A/C wall unit was was VERY noisy. Made weird noises like it was on it's last leg. Definitely adversely affected our sleep 😩. Didn't get really cool, either. Parking charge is $10 per night, and spaces were tight. Very limited bathroom counter space. We were assigned a handicap room (didn't ask for/need it), so maybe the sink space was small to accommodate wheelchairs?
- 5/5
We had a relaxing overnight stay. Thank you!
- 5/5
Exceptional
- 0.5/5
Bad
- 3.5/5
Good
- 5/5
Nice cool room. Good help..
- 2/5
Everything is good. But the breakfast food safety is big warning sign. Quite a few boxes of milk were bad. I had two and caused my stomach ache and diarrhea for a whole day.
- 5/5
It is a great location to go to seaworld
- 2/5
Disappointing
- 2.5/5
We really enjoy being so close to SeaWorld. Technology and equipment in the rooms were kind of out of date. The TV was really small and the electrical outlets on the lamps didn’t work or loose which made charging our phone. Also, there was hole in wall between the toilet and bathtub near the baseboard.
- 5/5
The breakfast was so good. The curtains in the room let the outside light get into the room and, they can't closed at all. Maybe that's was the part that I didn't like about the room.
- 5/5
Exceptional
- 3/5
Convenient location friendly staff outdated rooms that weren't clean & closed pool. Recommend Courtyard SeaWorld located nextdoor.
- 3/5
The shower was extremely dirty. There was hard water buildup on the shower head. The power went out on the entire property, briefly. Followed by a “false fire alarm” at 8 am the next morning. The charger port on the lamp was broken & my phone died while I was sleeping so none of my alarms went off.
- 5/5
Good staff and a clean location
- 5/5
Great location.
- 5/5
Great location and the staff is always available to be of assistance
- 2/5
Booked a room with King size bed . Got a double Queen beds . Was too tired to to complain at the time. Thinking back, i was so dieting it took front desk to check me in.
- 5/5
Breakfast was excellent
- 4/5
Room was not that clean, when we open sofa bad there twas trash in it.
- 5/5
Great staff, nice room
- 5/5
When we travel there are three things that stand out (other than being clean). 1) bed 2) shower (water pressure) and 3) coffee options at breakfast. All three were phenomenal! Adding clean, quiet, and helpful staff to the experience and it was excellent.
- 5/5
I was very impressed immediately when I stepped in, the entry smell great, the entrance as well as the corridor smelled clean. Not like other hotels that everyone smokes outside of the front door. It was very clean, the room was very clean, the shower/tup had an excellent drainage. Very great experience at a great price.
- 5/5
Pleasant staff
- 5/5
Very nice, clean, and very quiet. The gas station is directly adjacent and connected to their parking lot. Rudy's BBQ and gas is about 1 mile before the hotel. Great food. The breakfast was very good at the hotel! Everything about this hotel including all staff were fabulous.
- 5/5
Great staff, friendly and clean
- 4/5
Room was clean and comfortable. The interior hallways are starting to show some wear. The pool was closed while I was there. The breakfast was good and hot and plenty of food choices.
- 5/5
no comment
- 2/5
Pool was closed nobody said we had to walk to another hotel to be able to swim. Never knew $10 a day for parking. Hotel should have informed us.
- 3/5
Hotel is outdated, you could see wear and tear in the rooms (bathroom especially- hole in wall by bathtub near the baseboard). Dust ruffle on one of the beds was dirty and there were paint fingerprints on the headboard. Pool was not available ( they had a lock on the gate and it was empty). You have to pay for parking separately. Hotel as a whole had a “wet dog” smell to it. It worked for what we needed- a place to sleep, but wasn’t impressed by the facility as a whole.
- 3/5
The shower curtain lining had mold
- 5/5
Excellent Stay! Clean and quiet stay as well. Great property! Loved it here!
- 5/5
Staff were very friendly. Rooms clean.
- 2/5
Pool was dry, property not up to Marriott standards, Breakfast ok. Staff pleasant. Parking over priced.
- 4/5
Ok
- 5/5
This day was good they need to get better beds better sheets and better pillows
- 3/5
The swimming pool was not working the whole time. We were offered the pool next door but both hot tubs were broken.
- 2/5
Breakfast was good. The pool was “out of service” and the parking is ridiculous that they have to charge for parking PER DAY $10! My mom room tv did not work and never got fixed.
- 5/5
We really enjoy our stay at the hotel!
- 5/5
Parking was good but you do have to pay nightly fee—$8. Breakfast is the best I’ve had anywhere. Staff pleasant. Always a good stay. They were painting back of building so pool and spa were all chained up. A bit disappointing as we were there a week.
- 5/5
It was really good
- 5/5
Staff was super friendly and funny, the rooms were clean, and the breakfast was great!
- 3/5
Yes, but for the quality of facility, charging for parking is a joke.
- 5/5
Pool was closed. Clean room and stocked well. Staff was very nice.
- 5/5
Good hotel , decent value for price
- 5/5
Very friendly chec in.
- 3/5
We stayed 4 nights and
- 5/5
Room was cleaned, staff were very friendly and helpful.
- 4/5
Nice and clean both the room and the reception lobby.
- 2/5
Guests in 306 were rudely loud with heavy foot-stepped adult(s)5 & continuously running and jumping. We complained 3 times to no avail. I asked for a top floor room. Children and teens belong on a ground floor. Reserved room on the option with roll in shower and was only offered one AFTER my third party check in review and we had already unpacked.
- 5/5
2. Room cleanness also good 3. Security systems installed gives confidence (parking areas). 4. Providing a water dispenser at lift is good option and bad smell is coming at ice cubes dispenser area. So this area some fix need to done.
- 4/5
Very good hotel
- 5/5
Excellent
- 5/5
Our breakfast experience was fabulous, thanks to Maria. We went to breakfast Saturday at 8:30, expecting it to be busy. There were no open tables and lots of people. Maria was working the breakfast area, and was working hard. She was cleaning tables, keeping all the food stocked, and answering questions, all with a smile. The food was good, and she did a great job keeping the area clean, which was no small feat with so many people. She definitely made this visit great.
- 5/5
Nice place, quiet & confortable.
- 5/5
Professional and friendly staff. Clean room.
- 4/5
Clean room good staff
- 2/5
Very Poor Breakfast, the room was very small! Plus, you have to pay a parking fee! Come on, this is not a downtown area!
- 5/5
The breakfast was amazing. The rooms were very clean.
- 5/5
.
- 1/5
The hotel was dirty. We found a roach on tv, blood stain on the pull out bed of the sofa, and a dirty tooth brush by the bed. I even took photos. When hotels.com tried to contact them they would not reimburse me even with the photos-despite the front desk lady telling me all I had to do was contact Expedia. Then I tried to personally call the manager Bertha who told me she checked the room herself and there was nothing there. Keep in mind I had pictures of the stuff. Worst manager-she was rude and making it seem like it was my fault for being disappointed
- 2/5
Breakfast was decent and so was the coffee.
- 5/5
Very nice place to stay. Note you do have to pay a seperate fee for parking.
- 3/5
Dirty old
- 5/5
Excellent service and hotel, very clean, very friendly staff, the young man at the front desk, excellent service. 100% recommended.
- 5/5
Clean room, good breakfast
- 5/5
All good
- 5/5
Good breakfast, to many options.
- 4/5
Quick stay. Clean hotel, well-lit parking lot, friendly staff and quiet.
- 1/5
The room air condition never cooled, it’s was very hard to get comfortable and the room had an unpleasant smell.
- 5/5
Greatly
- 5/5
Perfect place to family.
- 5/5
First they were great about us checking in late! The front desk person Chris was very nice and informative! Also, very helpful! It was clean, and spacious! The breakfast was very good and simple. Will def be using this hotel on all of our SW trips.
- 5/5
No problems. Comfortable stay and convenient location to Sea World
- 5/5
It was clean and quiet
- 5/5
Close and convenient to Seaworld. Good breakfast buffet. Nice, quiet rooms.
- 5/5
Amazing! Only thing is the breakfast lady put away the breakfast way before it was time so a lot of people that went down to eat didn’t get to.
- 5/5
This is an older establishment but well maintained with excellent location and staff.
- 5/5
Great experience. Quick check in
- 4/5
The room was nice and clean. The only thing the tub did not drain well and hot water wasn’t hot.
- 3/5
We found a roach on our bed talked to front desk she said they have water bugs on first floor but spray once a month
- 5/5
Safe , clean overall great location to stay if your going to go to Sea World or the Aquatic .
- 5/5
Great hotel and clean.
- 3/5
Dirty bathroom. Blood stains on tub and shower lining.
- 5/5
Everything was excellent.
- 4/5
It was close to the National Shooting Complex.
- 5/5
No one told us they erre not going to clean every other day.
- 4/5
Easy check-in but couldn’t pay parking fee thru QR code.
- 2/5
The staff was great unfortunately the AC went out and they were going to transfer us rooms but turned out there wasn’t any rooms available to transfer too
- 5/5
Nice, peaceful, pretty clean and close to everything
- 5/5
Quiet and Comfortable. Staff was welcoming, polite and respectful.
- 5/5
.
- 5/5
Everyone at this location is very friendly. Super quiet location.
- 3/5
Room was clean and bed was comfortable. However I had a neighbor who woke me up with loud TV playing at 4AM both nights I stayed there.
- 3/5
The breakfast was ready and always was good.
- 5/5
Everything was great. Fadt easy check in and out.
- 3/5
Beds are too soft and TVs are small and out of date for firestick. Entry to hotel is a little hard to get to.
- 3/5
Except for our Door not properly locking. Everything else was great. Please fix that lock. Room 109