Fairfield Inn & Suites by Marriott San Antonio Market Square

Very good

All the staff were great, friendly and attentive. Best buffet breakfast at hotel I've seen in a while. The hotel shows its age but the location and price value was good given the included breakfast, free airport shuttle, plus shuttle to a few local tourist spots. The hallway smelled but inside room it did not. There was hard pieces of something on the carpeted floor that hurt stepping on it during the night. Housekeeping came next morning to vacuum when I brought it to their attention. The shuttle driver holding/using cell phone while driving made me uneasy.

The TV didn’t work well, very slow start and sometimes stayed off even though it was turned on, had to call the maintenance guy twice and we finally gave up using it 😔

Exceptional

Wonderful and very friendly staff. The man running the breakfast was absolutely amazing and the ladies running the desk always greeted us when we walked in and told us to have a good day on our way out.

Excellent breakfast choice Hotel's shuttle bus to downtown very convenient

It was ok for a 1 night stay.

Free parking and waking distance to river walk (2km)

The Staff was very friendly. It was further than i expected from our plans.

In a quieter area a short walk from Market Square. The room was very nice, complementary fruit, water and shuttle bus were a great surprise. Didn't have breakfast every day as it was busy but one day we did and it was very good, regretted not trying it earlier!

Close to Market and hotel provides shuttle transportation.

Clean, convenient, great staff Nothing

That it only had one elevator

The location was questionable, but they had a shuttle to a couple great attractions-Market Square and Riverwalk. There had been a recent fire in the building. It smelled musty. The area did not seem safe. The shuttle did not always come back for you. Your best bet was to call the hotel and let them know you plan to be picked i up p. Don’t rely on the designated shuttle pick up times. You’ll be stranded. Regard of the shuttle, we would not stay there again

The location was That it only had one elevator

Superb

Exceptional

Exceptional

Shuttle service is helpful! Room was humid and stagnant. No ventilation in the bathroom. But overall we would definitely stay again

Very good

Breakfast was good and location of was nice.

Breakfast was good and location of was nice.

Exceptional

Location walkable to river walk. Staff are the best did not experience any one who shows dislike working in your hotel! This is the Best Fairfield I stayed so far. Thank you.

Our sink didn’t drain. The shower had no water presser. There was boards up in the window outside it looks so trashy when we pulled in we wanted to leave. The staff was amazing though and the breakfast had lots of good options.

Recommended!

Excellent staff and great team. Clean and well maintained property. This will be my go to hotel every time at im San Antonio.

Room was clean and the housekeeper was a sweet young lady. She saw me come out the room and asked if i needed anything before i had a chance to ask. We also enjoyed the free shuttle downtown.

The hotel was perfectly located to the places I wanted to see. The Continental Breakfast was sumptuous. The staff was just awesome.

We had a great stay and would definitely return! An added bonus was the complimentary shuttle service to and from the airport, as well as transportation to and from the River Walk. That convenience made our trip even more enjoyable. Thank you to the Fairfield team for providing such excellent service and making our stay in San Antonio a memorable one! ❤️

The facility was very well kept. However the room could use a little bit more cleaning as there was like a wet smell, some mildew spots in the restroom ceiling and dirtiness around the toilet seat. The staff was very helpful. Breakfast was always served on time and everything always kept working. The shuttle service was an awesome

Nice, clean facilities. Parking is free! Breakfast was good. Very nice and friendly staff! Complimentary shuttle service to and from the Riverwalk and Market Center, that's a very helpful amenity, as parking is crazy in those places and expensive.

Great stay love the executive suite

Everything was great!

Good breakfast!!! Just 10-15 min walk to River walk

The rooms were clean and beds were comfortable. The shuttle service was great. It took you to the downtown and the riverwalk at no charge. The bad. The hotel had one elevator and it was always packed. There were long lines to get up rooms. We stayed on the 4th floor so we had to wait. The breakfast was a disaster. There were too many people for the small space they had. Most had to take their food to their rooms, and wait for the one elevator. The food choices were not good. They had greasy sausage and potatoes, no eggs. They also had some nasty microwaved roll with hame and cheese. No one ate that and the garbage was full of them. We had to go out to eat breakfast. DON’T count on the free breakfast.

Clean rooms, good breakfast and free parking

Great staff at front desk. Very knowledgeable and helpful.

Todo muy bien

Clean rooms, lots of variety for breakfast, free shuttle service with stay to river walk area which was awesome!!

Was easy to get there and not far from the attractions.

Great location and friendly staff. Though, the dining area is very small and gets crowded very quickly.

The room was very clean, the staff were helpful, breakfast was delicious and parking is free and convenient.

Good breakfast!!!

Everything was excellent! The hotel was very clean, the staff was friendly and welcoming, and we had a wonderful stay. Highly recommend!

This is the only hotel we ever stand when we are in San Antonio. We always stay there because the staff is always very wonderful and the place is very clean. As far as we’re concerned, there is no different motel in San Antonio. This is the best.

We had a couple of minor issues during our stay. There seemed to be a leak on our floor, so large fans were running in the hallway the entire time, which made some noise. Also, the carpet next to the air conditioner inside our room was wet. I think this was either from the AC unit itself or from the window, which was open when we arrived and it might have rained earlier. However, other than those small issues, it was a very good and solid stay for my family. The staff was great, the property was nice, and I would definitely come back to stay at this hotel again!

This location had a pipe burst right before our stay and at check in, we were put on the 4th floor where it smelled like mildew or mold. We were moved to the 3rd floor but there was no air in the hallway so they had really loud fans on all night and day. The room door was hard to close all the way and the lock was very hard to use. You had to jiggle and push to get it closed and locked. The positives were the location, minutes from the riverwalk and the breakfast inclusion. They also had afternoon coffee, cookies and cucumber water which we felt was a nice touch. The staff was friendly and tried to be accommodating. It wasn't 5 star but it wasn't all bad either.

Desayuno completo y muy bueno, personal amable, muy útil el Shuttlle, el cual también te recoge en el área de River Walk cada 2 horas. Habitación de primer piso ruidosa.

It was an excellent stay, highly recommend.

Stayed here for 6 nights while vacationing in San Antonio. Right from the start I knew this was going to be an enjoyable place to stay. Vivian welcomed us with a Big Smile and Hello. The room was clean and bed was comfortable. We picked this place because it was fairly close to downtown and the Riverwalk and we could park our vehicle without paying an extra parking fee. The shuttle was an awesome perk. We used the service multiple times and the drivers were great. A pool is shared with the Residence Inn but was not a problem getting to. Breakfast was very good, plenty of options. Also it was close to the Historic Market Square. I can't say enough about the Staff of this place, everyone was so friendly, had good knowledge about San Antonio, and just made us feel so welcomed. When we return we will definitely stay here again. Thank You Fairfield Inn Employees, give yourselves a pat on the back for an Amazing Job!

I didn’t like that they would pick up dirty towels and not leave clean ones

The rooms were clean and bed comfortable. Parking was ample and safe. Friendly staff!

We slept so good here, and the shuttle was so useful. It had clean rooms and good breakfast.

Always a pleasant stay at this Fairfield Inn. The room was clean and spacious. The staff are friendly and helpful. Love using the gym room which offers plenty of workout options. The continental breakfast offers many various breakfast/snack items to get your day started. And they offer free on-site parking and the property is very walkable to downtown as well.

👍

Probably one of the best hotels I’ve ever stayed at, and the bed was like sleeping on a cloud. Staff was very kind and even let me check in early.

I booked this room for our bus driver on a group trip. I called ahead to ensure the bus could be parked at the facility and everything was taken care of. When the driver arrived they turned him away and we had to find a new room. They were also not proactive about issuing a refund, and neither was Hotels.com. This was the only issue in an otherwise great trip to San Antonio.

Staff was accommodating, breakfast was great, room was exactly as advertised. The only concern I had is that I was awakened by a phone call both mornings; there was no person on the other end of my answer and I did not set up a wake-up call. The calls came for no apparent reason.

Staff was friendly and helpful. Room was nice, spacious and very clean. Free parking was great. A lot of options for breakfast, great for picky eaters.

Such a great experience—highly recommend to anyone!

Staff was very welcoming and the breakfast was great!

The location is walking distance to stores. The shuttle service was excellent. The staff was helpful.

First time here and won’t be back . One elevator for a hotel booked with people , elevator wait was ridiculous. Rooms were clean , beds horrible . Front staff who assisted with the check in was super nice ,

The desk clerk was very friendly and welcoming. Since we'd been here before, we knew what to expect and were pleased to see it hadn't changed!

Breakfast was good. Room was clean, but bathroom has mold on the ceiling. Breakfast area had a leak in the ceiling with dripping water on the floor. The hotel could use an update.

Good

Great location. Close to everything. They provided transportation to the Riverwalk and the Market place which was very convenient. Staff was very helpful.

The accommodations were good. Near areas of interest. The complimentary shuttle is a plus. Price was really good for our 3 days.

Room was clean. Breakfast good

A few negatives were that the breakfast was pretty much the same thing day after day. I think it would be helpful to change things up every couple of days. Another thing is that sections of the hotel need minor updating, but for the location and price this was an awesome stay and made for a wonderful vacation.

Enjoyed our stay at this hotel. The breakfast was good and adequate. Our room was good also. Clean and we like the stand in shower in the suite we were in. We will stay here again. Convenient to our destinations .Overall enjoyed our stay here.

The place is great. The parking lot is a bit small, but I was able to find parking every day. The only issue was that when I got there, my room was not ready, and it took them about 30 minutes for it to be ready, even though it was after 3 PM. I was upgraded to a suite which was really nice, but I think this is because of my status on Hotels.com. The breakfast was good. I liked it. The fitness center was amazing, the treadmills were very modern and super clean. They had free weights and a couple of benches that were also very new. Overall, I loved my stay.

This hotel was okay. Would I go back? Maybe. It was close enough to everything ( 8 ish min drive ) from the Alamo, riverwalk, food options and the Walter’s gate at FT. Sam. When I arrived my room wasn’t ready ( 4:30 pm so after check in time ) but they moved things around and placed me somewhere else. The room was relatively clean. It could have been cleaner but wasn’t cringeworthy. The room was in better condition than the lobby / exterior. The bed and pillows were not great but it had decent linens. Small tv which was fine. AC worked well, was slightly loud but not bothersome. The blackout curtains were pretty great. Fridge in the room was nice and cold and worked awesome. One of my water bottles actually frozen solid. The shower had mediocre water pressure at best and two mornings within 5 minutes the shower was luke warm to cold. The included breakfast was decent, the make your own waffles was fun, then other standard items. The breakfast potatoes served each morning were not good, a combination of not hot enough and weird texture? The last night there the Netflix on the tv would. I longer connect which was a bummer. Overall it was affordable and fine.

Very clean rooms excellent service walking dista ce to market square

Overall the staff and property where on point 👉

Pretty good place in San Antonio.

Manny and Vivian were great. Had an issue in our room and they took care of everything. Thank yall!

Perfect stay. Convenient location with an HEB Marketplace down the street and downtown/Riverwalk a walkable 20-25 minutes away. Free parking, no junk fees, and free hotel shuttle to downtown. The rooms are a bit dated but they're spotless, quiet (good windows!) and comfortable. Amazing staff.

Room was very clean. Hotel provided pump shampoo, conditioner, and bodywash in the shower. Complimentary breakfast in the mornings and a complimentary shuttle that can take you to and from the airport to the hotel, as well as to downtown anytime! Staff was very friendly and accomidating. Overall, a lovely experience!

The first night was just very noisy room above me called front desk from 2:30 am to 6:30 am hard thump sounds

Breakfast had limited options and was not well stocked - no milk, no eggs, limited low carb options on 2 of the 3 days. Shuttle was incredibly slow with airport pickup and desk clerks were a bit condescending.

The whole staff was good except manager Brin. Hotel was great, except manager Brin. Breakfast was good, except manager Brin.

Everything was great! Just the way it should be. No problems, no complaints.

Good value, good location

Staff was very kind and breakfast was delicious!

Overall had a great day, room was clean and breakfast was delicious! Only complaint was you could hear everything in the room, walls are very thin.

Staff, facility, shuttle bus and the upgrade all add up to a great value.

Great customer service by the front desk... We came back in the evening and were making Hot Chocolate at the reception era and the front desk agent offered to go get us milk and heat it up for a better hot chocolate, instead of using water.

Clean

Shuttle to/from airport and river walk is very convenient. Room was cleaned each day of stay.

The room was clean. All staff except for a few front staff were polite, and helpful. Having breakfast was great and shuttle is why I canceled a different location and chose this hotel. A shuttle is important. On social media I saw alot of families asking about a shuttle so they can see their kids graduate from the Air Force every Wed and Thur.

Thanks great service

Nice room and breakfast

Staff was very helpful and courteous. Really good breakfast. Room was clean.

Friendly, attentive staff. Clean, comfortable room.

Staff was great and helpful Breakfast was good And free parking you can’t beat that.

Average hotel; Superior staff!! Very helpful and friendly!

Very old rooms, smelling ugly, not clean and very crowded

The breakfast had only one idem gluten free ...the muffin.No satisfied

Only had coffee

To be honest, this hotel was an average hotel. It was the staff that made it a great stay for my wife and I. The people at the front desk were very accommodating. We had no transportation. The shuttle was invaluable to us! They picked us up from the airport, they had regular runs to the downtown/Riverwalk area, and when our schedule was a little off from theirs, they went out of their way to make sure we got to where we needed to go. The breakfast was good. There was always coffee in the lobby. We never felt like an inconvenience to any of the staff. So, average hotel, WONDERFUL staff!! I think we're going to switch our points program from Hilton to Marriott.

This was far the best Hotel I stayed in. The staff was extremely friendly, helpful, polite. They go the extra mile with service. Rooms were clean, bed was comfortable.

This is the 3rd time staying here. We have stayed in others near the riverwalk but not impressed. This hotel has clean rooms helpful and friendly staff. Breakfast is delicious

The room was clean but had a different name on the welcome name on the tv, which was weird. The person that welcomed me and the one who i checked out with was also very nice. Just the person that came in at 11pm was not on a good mood at all

Friendly staff, location was incredible, clean rooms. Will be back

Area around is quiet, it's 10 minute walk from the river walk.

Great breakfast, comfy beds, clean.

Consistently clean property and rooms, friendly service, and affordable rates

Room was clean and good size for a family of four

That being said this will be our hotel to stay overnight on our way to dallas

Fantastic location. Close to river walk, shuttle to the market and RW is very convenient. I will definitely stay again there

The sink in our room wouldn't drain so it just kept filling up with water every time we had to use it. Thankfully we only stayed 1 night.

Plenty of breakfast. Some issues with room cleaning.

The property was great very clean and staff were excellent. Really loved the offer free shuttle service to the riverfront

Room needs attention, refrigerator did not work. When reported the worked on it, and disabled the TV, refrigerator still did not work. Gave up trying. Toilet spued contents at every flush. Older building needs some TLC.

Shuttle service was excellent! Brought me from & to the airport as well as getting around town during my stay. Driver Jeśus was great!

Isaac at the front desk was so friendly and helpful. He showed amazing customer service!

Clean room, Variety for breakfast

The overall stay was ok, however, there were roaches in the bathroom of our first room. The front desk was quickly responsive and accommodated by providing a new room in a different area. Overall, the staff members were pleasant and decent, my only complaint is the bugs.