Extended Stay SA

The room is huge and the staff are wonderful and respectful The room smelled of stinky fish and the tub wasn't cleaned but no biggie since I always clean the whole room before I settle in!!

The room was spacious and the staff are great.

Staff was unfriendly, the exterior and the room itself were beyond run down. The wifi didn't work, none of the rooms with tvs had remotes, and it was a very uncomfortable stay. The worst inn I've ever stayed in.

Bad

Clean comfortable and air conditioning

Awesome

Everything was awesome

Staff was awesome

Not clean, than gave me a room with no blankets due to there staff not cleaning rooms, Everyone that lives there work there so they are ok with rooms not being clean Hispanic lady in office was sitting on stairs with homeless all night... than went to from desk in the AM so im not sure if she is the drug provider on doing drugs 🤔 really need a whole new management

Very poor

They have u sign all the rules for acknowledging that you understand the but don’t enforce them curfew after 10pm no walking around premises but people be walking around all times of night

Nothing Location, the room had roaches, it said that no smoking was permitted on premises and the were cigarette burns all over both bed spreads and bath tub and smelled like weed everywhere. The tub had mold. No remote to the TV. People were fighting in the room next to us all night. I didn’t sleep all night long the odor was so bad it gave me a headache. I had to get another hotel for our 2nd night and I went to the office to tell them we would be checking out and it was before 11am so we wouldn’t be there for the 2nd stay and they refused to refund the money. I do not recommend this place. The pictures are nothing of what the place looked like.

Every thing

Nothing Location, the room had roaches, it said that no smoking was permitted on premises and the were cigarette burns all over both bed spreads and bath tub and smelled like weed everywhere. The tub had mold. No remote to the TV. People were fighting in the room next to us all night. I didn’t sleep all night long the odor was so bad it gave me a headache. I had to get another hotel for our 2nd night and I went to the office to tell them we would be checking out and it was before 11am so we wouldn’t be there for the 2nd stay and they refused to refund the money. I do not recommend this place. The pictures are nothing of what the place looked like.

Would not stay there again

Exceptional

Every thing

Bad

Good

We checked in for a non-smoking room but it wreaked of it. When moved the other room still smelled the same. There was a lot of homeless walking around and in the property. As a girl, I definitely did not feel safe here, there were some pretty sketchy people. Overall, I was very uncomfortable and disappointed here I almost immediately left and stayed somewhere else because there was no way I was going to stay the night.

Pleasant

Awesome

Great room at a great price. Working room

The fact that there was a used tampon left in my room when I got there

The fact that there was a used tampon left in my room when I got there

Never got my money back from the deposit

Never got my money back from the deposit

The location near Randolph Transit Center.

This was the worst hotel I’ve ever stayed at. First off once I got there they greeted me and everything and once I got to my room there was no working water in the sink, toilet or shower. I went to the front desk they said it’ll be back on in 30 minutes, and it was indeed not. I had to find out from another customer staying there as well that the water has been out for the whole day and to top it off there were dead bugs in the room and stained sheets. I wasn’t even informed about that when I checked in. I didn’t even stay the 2 nights I booked I asked the front desk to speak to the manager for a refund but apparently the manger is never available or there?? I even went back the next day and still nothing. I even emailed them as well and no response. This is just the worse experience I’ve ever had in a hotel. I definitely do not recommend.

Exceptional

The room temperature was good. It was clean and the mattress was in decent shape. The other people staying there were loud even deep into the night. There was obvious drug use going on. The staff was somewhat professional but not exactly friendly. The area had a lot homeless people around.

Bad

This place is a mess Dirty Sheets Roaches everywhere the room is dirty no Towel inside the bathroom The place is not safe and Expedia not suppose to promote a place like this by looking the pictures i 've just got scammed .the only Things the front Men Tyler was Nice.

Everything could be a little cleaner

I would avoid staying here at all cost. Bunch of sketchy people walking around at 3am and staff does nothing about it. Rooms are old and dirty, we found balled up hair on the blankets. There was roaches on the door when we first came in and inside the bathroom. Do not stay here unless you're okay with people making noises with moving beds and furniture around their room at 3am or if you want to risk getting your broken into. I have paid less at better motels.

Don't do it

It seems more like a place that hookers rent out by the hour. It had a strange smell woke up in the morning and saw a few roaches scurry I didn't see bedbugs but it wouldnt surprise me if they were there too.

I was totally cat fished the photos do not match the actual rooms. I would never stay here or recommend this place. The room it self was very bad, the curtains fell of the rod when I tried to close the window view. Towels and bedding was extremely cheap and over used. They are infested with roaches, people were shouting and fighting through out the night. Overall a horrible experience!!!

No pool no ice no.microwave

More towels. One set is not enough for two people.

Staff

Doesn’t look like the photos

This location was not advertised properly. The location is next to an underground freeway, and the environment gave me the appearance of safety concerns. The exterior was not clean .

Clean quit always good experience 5 star

Clean professional recommend

Nunca vayan a este lugar apesta y puros drogas

Office staff was amazing. Remember who they used to let rent here. Not anymore. So it's Alot better here now

I had a good experience staff and place was clean

Everything perfect clean n staff real helpful m impress

The most disgusting hotel

no wifi for a week already

Great staff clean rooms and the pool is sparkling coean

Easy parking.Room was clean. We reserved a room with a king bed but we were given a room with 2 full size beds. Receptionist was not friendly, no coffee either morning.

Too dirty, too noisy, staff is not helpful

Before we got to our room we witnessed a drug deal. We couldn’t stay in such a high crime area. Also we were somehow double booked and were charged for both bookings. We had to leave and find another hotel. By the way, Expedia refused to refund us even for the double booking. Never using Expedia again and absolutely never considering Extended Stay for future bookings

My first motel booking was an issue so I stayed here as a last resort. Staff was helpful. AC worked fine, shower was hot. First room i was put in had water on the floor. Moved to another unit. Stay away from the back of the property if you can, the freight train is right at the fence. Its loud and vibrates the floor. Hopefully they don't blow the horn at night but sometimes they do. Trash accumulation in the bins outside the property, please empty the trash! The shower curtain was paper thin and stuck to me while I showered. Needed to retrieve toilet paper. Toilet did not flush too well, this is why there was a plunger next to it. Met two baby cockroaches; one per day. Drug deal next door, car lights direct to the room, 3:44am on a Tuesday, not sure those folks slept until after 6am. Lots of transients in the area, folks hanging around. There are people down on their luck living here. Whatever chemicals are used to clean the rooms were strong enough that everything I brought home carried the odd scent. Bath towel strong scent of Indian spices/curry. I needed to conserve money for my stay so that is how I ended up here. I could not wait to check out, it is what it is.

Clean room friendly staff

Good staff attentiveness

Clean and friendly there no problem

No wonder the price was so low, place was terrible dog hair on the couch, homeless walking in and through property. Pool was green and my room smelled to the high heavens like cigarettes. Thank goodness for Expedia agent help me get my money back after I did a U-turn out of there.

Staff was great. Everything worked my room

Room was clean, right off the highway. Microwave, mini fridge, TV, AC all good

My room had a plastic bag over the smoke detector. It was supposed to be a non smoking room. The location had homeless people hanging around and I found a cockroach on the wall. Needless to say I checked out immediately. We arrived at midnight and they held my room, which I appreciated but due to the location and the room conditions we checked out by 8 AM

My room was clean and comfortable. Staff was friendly. The price was awesome. I would recommend this hotel to anyone

I had already paid for the room, and really hesitated getting down, but figured "well, as long as the ROOM is clean, we can manage..." Went to the lobby and got our room key. There were cigarette butts everywhere on the property, but specifically ones next to our door. While the room seemed clean, it had an overwhelming smell of marijuana, with burn stains on the floor, blankets, bathtub and curtains. My son has asthma, so that wasn't going to work. Informed the front desk, and they offered a different room. Walked through a hallway that reeked of urine to get to the second room, trashes overflowed in every corner. The second room was worse. It smelled of smoke, but this time cigarettes, with significantly more burn marks on the furniture, floor, bathtub, counter, curtains... In this room the curtains, wheets, and pillowcases, were all stained or dirty. While walking out of the room, I noticed they had lightly painted over vandalism, but the words "DADDY D*CK LOVES YOU!" were still very legible, amongst other things. Not the environment I can bring young kids into. I went back my car and asked my kids if they would like to stay or try to find somewhere else. "We dont feel safe here, mom" Returned the key, was denied refund

The housekeeper Rebecca is a very nice and a hardworking

The only thing that was good there, was the staff in the lobby. This place caters specifically to women of the evening and “partying”. I think I’ve said enough.

Location was not good! People were sleeping outside of office . The hotel was not as presented on the website

clean room and pretty quite place but my check in was horrible. front desk attendant was a woman and I don't know her name but let's just say she is a person with no compassion or empathy for other humans. very very horrible person.

Clean room

The staff was friendly but I got to my room, the bed sheets were dirty. The TV didn't work. .

Very nice people parking is a little difficult when it's full but otherwise

Clean rooms and great service nice people. Just need more towels

Staff was cool

Nice

Clean room friendly staff

Cold AC and big bed

Clean room and quite.

The pool is nice and clean and the staff are all very friendly and helpful

We like the staff but not the hotel

Todo estuvo exelente, volveré otra vez , estuvimos dos noches, y estaba todo limpio, lo que me gusto mucho , que nunca lo había visto en un hotel fue ,que tenían , shampoo y acondicionador, crema , jabón para manos, jabón para cuerpo, pero en grande , suficiente para semanas, me agrado,,,, lo único que no me gustó mucho, fue la persona en la recepción, tal vez tuvo un mal día, pero fuera de eso todo exelente 💯

.

Room was dirty once we checked in, but the manager was very kind and went out of her way to clean it for us. The bathtub has a bubble of water making it very uncomfortable to walk or stand in, floors were still pretty dirty, towels are very warn and leave fuzz on you after use, ac has a loud sound to it and the tv doesn’t always connect to the universal remote they provide. Area was very sketchy and lots of people roaming at night and around the rooms. I wouldn’t recommend staying more than a night. Very friendly staff though.

The room was clean and the staff are good. They will take care of you.

Staff was great. Thank you

extended stay motel was a nice friendly place to stay i would stay here again.

Staff is friendly but slow on service for anything like towels etc etc.

The staff was exceptional and very friendly. The rooms were nice and clean. Every room also has a smart TV, fridge and a microwave wich are all in great condition.The pool was nice and well maintained. They also have a great Mexican restaurant in the hotel with amazing prices

Friendly staff

As far as cleanliness it wasn't bad they don't bother you and the staff is all very helpful

Great room for the price, our only complaint is that the curtains were about three feet shorter than the windows and it took us a long time to use the tv because it was in Spanish mode 😂 However took almost an hour to get into hotel due to all the construction that happens at night……but for the price we have no complaints!

Room is not clean. Washroom is smelling bad. Food stains on the chairs and bed. Fridge has left overs from previous occupants.

Dump. You will stink when you leave this place.

Sketchy place i canceled my whole stay guests vehicles tampered with sketchy people cops were there very uncomfortable environment

Wonderful

Great staff, room clean, pool is beautiful, all and all great place to stay

Great place to stay, just had an issue with the booking agency, we're i wasn't

Ok

Clean rooms in very helpful.

The booking details doesn't tell you that the place is filled with dealers and other undesirable neighbors. I was concerned for the safety of my car and my wellbeing enough that i left after the first night. I wouldn't have stayed that night if i wasn't already exhausted from travel and it being after 11pm. The staff were friendly and the room was clean as it could be, considering the age of the property, but the clientele made me abandon ship even with the no refunds policy.

worst hotel I've ever stayed at roaches on the walls smell like pee everywhere dirty room my AC wasn't working trust me y'all do not want to stay there it's an ugly place I felt like I was going to get robbed the staff in the in the front were just rude and they don't want to give you your money back no refund so don't even try to stay there it's ugly

IT was horrible and the room. We left the same night. Didn't even stay.

This is a good hotel very clean for the price

Great

This is an old hotel. Landscaping could use some work. Pool area a bit polished up. The staff is awesome! Very friendly and very helpful.

⁰

Stayed one night became of needing to be in the area. Expedia, please remove this location from you places you book, please!

H

great

Y

I wasn’t expecting luxury, but the room didn’t have any type of soap, glad I prepared! The floor of the hallways was covered in filth from what it looked like 1984 I can only say that I was grateful for my lack sense of smell, thank you allergies! There was only one half used roll of toilet paper in a room that sleeps 4 people, again I had prepared myself with a pack of wipes. Other than that I was too exhausted to even notice or care I was not visiting for pleasure this location is near a hospital where I went to visit a family member.

Needs to clean the rooms better

Roacjes

Didnt get to experience the pool because of the weather. The rooms was not up to par, the tub have a lump in it you dont see it until you get in, the curtains have stains all on it. The only thing that was good about the room was the water pressure in the shower I love that but everything was about the room and the location was terrible. The Motel needs to remodel the whole building and update it's amenities.

Room was not clean there were flies in the shower floor was bad staff what good air condition good I never used the laundry so I don’t know but room cleanness needs to be better

It’s not the hotels fault that there is construction going on and therefore extremely difficult and time consuming to get in/out, but it is the hotels fault for not letting me know. This stay was enormously difficult. Enormously.

The stay was perfect

Staff was amazing and a life saver. I am super thankful for them taking care of my family💝

I didn’t stay longer than 15 minutes…roaches were crawling in the room and on my belongings I ran out of there. That’s all I have to say. Staff was great super friendly and beyond helpful, the lady at the front desk was very sweet and understanding.