Embassy Suites San Antonio Riverwalk-Downtown

Great breakfast. The whole stand was very kind and helpful.

Room very spacious , quiet, clean- happy hour was great with appetizers and drinks at no cost ! Breakfast was excellent with bountiful choices!! All employees so friendly and helpful- 4 stood out as going beyond great service- Fay ( front desk) , Pablo at happy hour, Tom at valet parking , Amber at breakfast, and Steven— wonderful employees!!

My favorite downtown hotel and next to the best downtown bar Double Standard and best pizza in town Leo's

Everything was grea

Exceptional

The free breakfast was great Our room 1409 was the perfect size for our 3 generation trip. The smell from the couch in the living room was awful like urine dirty vagina and other awful things We couldn’t spend anytime in there so awful the carpet was shredded The price of the room use some money for improvements The bathrooms on the other hand were perfect very clean and those towels were excellent

Exceptional

Always a great stay, from the wonderful caring staff to the rooms.

Very good breakfast lot of choices .the location of the hotel is perfect close to many places the you have see , loved.

Awesome place, you won’t be disappointed.

By the river. Nothing

The staff was amazing!!! The bathroom wasn’t very clean and the shower didn’t drain very well. The pillows were awful

Bed was comfortable. Breakfast excellent.

Clean and up to date property.

Superb

Excellent rooms, clean and spacious. Staff was great! Entire property is very nice!

I love the balcony view of the city and everything was close by

Bad

The hotel room had bugs. I felt that the entire stay should have been complimentary. The breakfast was good, but the omelets got cold very quickly. Everything else was good. The staff tried to be very helpful.

Location was great. Breakfast and happy hour was good. Most of staff was super friendly. The restaurant, although not affiliated with embassy suites they just rent the space was fantastic. A good restaurant to have in there. Great service very friendly very accommodating.. The walls were paper thin you can hear everything happening in hall. the sofa bed was horrible. The sheets were super thin that they look like they were wet, but they were thin and old needed to be replaced. We also had to ask for the sheets for the sofa bed because there was no extra sheets or blankets anywhere in the room. The rooms are in need of a facelift and the parking cost $59 a night, which is ridiculous, however you are pretty much stuck with paying the $59 because the area can be a little seedy at night. Our room had a terrible odor like something was spilled in it and not cleaned up so every time we left and came back in it was a terrible smell.

Exceptional

I didnt like the yelling that happened both nights down the hall i was on.

The staff were amazing and very polite. I didnt like the yelling that happened both nights down the hall i was on.

Friendliness of the staff. A/C ran continously, there was no way to have it controlled to where it would turn off automatically.

A/C ran continously, there was no way to have it controlled to where it would turn off automatically.

Location was great. Breakfast and happy hour was good. Most of staff was super friendly. The restaurant, although not affiliated with embassy suites they just rent the space was fantastic. A good restaurant to have in there. Great service very friendly very accommodating.. The walls were paper thin you can hear everything happening in hall. the sofa bed was horrible. The sheets were super thin that they look like they were wet, but they were thin and old needed to be replaced. We also had to ask for the sheets for the sofa bed because there was no extra sheets or blankets anywhere in the room. The rooms are in need of a facelift and the parking cost $59 a night, which is ridiculous, however you are pretty much stuck with paying the $59 because the area can be a little seedy at night. Our room had a terrible odor like something was spilled in it and not cleaned up so every time we left and came back in it was a terrible smell.

Exceptional

Location. Most of staff were very polite and friendly. Food was good and makes a difference that it’s included. Rooms are tired. Could use renovation. Pull out bed had no sheets, was uncomfortable and we had 4 people without enough towels. The bath soap dispenser was empty, the sheets were so thin they had what looked like holes and $69 to park was outrageous

Location. Most of staff were very polite and friendly. Food was good and makes a difference that it’s included. Rooms are tired. Could use renovation. Pull out bed had no sheets, was uncomfortable and we had 4 people without enough towels. The bath soap dispenser was empty, the sheets were so thin they had what looked like holes and $69 to park was outrageous

Nothing

Breakfast was very good and room was very clean and dishes bussed quickly. Bed was very comfortable as well as couch. Shower had been updated except for the tile floor which was old and stained.

Breakfast

Great location

Just love the way this facility makes you feel like you’re just welcome home and like they’re going to do whatever it takes to make sure you’re comfortable, which is what you want from a stay!!

It’s a great ‘suites’ hotel! Although expensive it’s worth every $. Breakfast buffet with made to order omelets:) great area right on the river walk in San Antonio .

Even though there was remodeling going on during our stay, the accommodation were superb. Beds were comfortable and staff were very accommodating. Breakfast was tasty. The managers evening happy hour special was a nice treat.

Our stay was just ok. There were minimal room amenities and we had to request bedding for the pull out sofa and extra towels just to have enough for all of us. The beds are not comfy. Breakfast is included but the food was cold and not as many options as we have had at other Embassy Suites. On the plus side the staff were all friendly and helpful.

Rooms are spacious. Friendly staff, clean hotel, great breakfast, walking distance to restaurants and shops. We decided to go with valet parking due to the in and out privileges rather than going across the street for a few savings. Stayed for a night for a concert but definitely booking with them again for any future getaway’s and take advantage of the hotel’s full amenities.

The room was very clean, well maintained and spacious. The balcony view of the Riverwalk was beautiful! The staff was helpful and the breakfast was delicious. The lobby was gorgeous, I loved the fountain. The fitness center was well equipped and clean.

Kudos to all for the awesome renovations, fresh smelling rooms and amenities. We will definitely be back!!

Good breakfast

The staff was great! From the front desk to the breakfast staff to the housekeepers.

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If they can upgrade a little bit on their breakfast

Breakfast was very good and room was perfect

Always enjoy staying here, love the free breakfast and evening happy hour! 🍻

Clean room and loves the breakfast . Will stay again .

Amazing stay! Upon check in staff was super nice! Room was spectacular, very comfortable! Breakfast was one of the best I’ve had and the happy hour was fun allowed other guest to meet and greet!!

Clean room, nice view, good breakfast

We love the hospitality the happy hour. The breakfast was great had choices to pick from. We'll definitely stay here again.

Jasmine was so helpful checking us in and during our stay!

Great place to stay

We had a great 2 night stay. Very clean and convenient location to riverwalk.

The location was perfect! The staff was so friendly and inviting. The breakfast was amazing as always. 10/10 I recommend.

Great space

We have never had a problem at the hotel. We enjoy staying there and all the amenities that are offered. This will not keep us from staying there again

Excellent facility with friendly, professional staff. We greatly appreciated the evening happy hour with complimentary drinks and snacks, plus the morning hot breakfast with a chef personally making your favorite omelet. Room was very clean and welcoming. The overall hotel is made for your comfort in a secure and relaxing atmosphere. The easy access to the Riverwalk was also a great asset.

Loved the hospitality,staff were so nice and helpful ,loved the clean and room setting ,the two free drinks ,snack bar and the big breakfast will come back again .

Breakfast options were great. Staff was helpful

Awesome place to stay

Great stay with the family. Rooms were clean and beds comfortable. Breakfast was delicious.

Right on the river walk, valet parking so convenient, complementary breakfast – delicious! We will be staying again

Excellent location on the Riverwalk and great value. Love the extra living room space and have been coming back here many times. Also can park in city tower garage one block away since valet is too expensive, and this hotel is a very short walk from all the restaurants and bars

Hotel was great staff was friendly for the most part there were a couple of items loose in the room and they only had valet parking on premises for guests which I found unappealing after how much I spent on the room. I was asked multiple times to go down to the lobby to pick up items I requested to my room like extra pillows and blankets. All in all I had a good stay.

Actually booking it again for our return trip thru San Antonio

Nice hotel! Very clean, great location, quiet, comfortable rooms, rooftop pool. Check in was quick and easy, great breakfast buffet. I recommend parking in the public lot across the street for a cheaper rate. Would definitely stay here again.

There was a gentleman at the omelette bar he is so sweet and so welcoming. I just loved it.

Worst stay ever they stole my friends truck from the valet parking lot inside the hotel. Staff was horrible left us alone figuring out the situation. Valet would blame the hotel and the hotel would blame the Valet but no one would actually help. We are so disappointed

The hotel has great staff, is in a great location, and has an excellent breakfast. The gym was wonderful. The pool was beautiful but there were mosquitos everywhere as well as cockroaches by the pool. However, I would still recommend the hotel.

Great hotel for families. The free breakfast selection is better than expected. Free snack and drinks (limited to 2 per guest) at the lobby.

This was an excellent stay for us and our pup, staff was consistently available and helpful, the place was clean and inviting, and located right in the heart of downtown within walking distance of very good BBQ and sightseeing opportunities. The only drawback was having to pay for parking. We stayed at 4 different hotels during this road trip, and this was the only property that felt it necessary to charge their guests for parking. Rather than pay $60 a night for rent for our car, we opted to park at a nearby garage for 1/6th the price. Other than that, a very decent stay at Embassy Suites, I would stay there again.

Wonderful property. The shower was a bit dated and had rust but I loved the location, the breakfast and the helpfulness of the staff. Overall a great weekend stay for me and my kiddos!

*Patio door lock wasn't latching correctly to secure the door locked. patio door unsafe for toddlers. *Room black phone didn't have a paper directory on it and when we tried to call the front desk it dialed 911 emergency.

Excelente servicio y el hotel espectacular

I traveled here with my pets twice now and they are so accommodating. Also they serve mixed drinks at the nightly happy hour! Usually it’s just wine. I enjoyed two! The breakfast is ok, but at least it’s included and you don’t have to worry about it right off the bat each morning.

Great hospitality from the staff. Enjoyed the happy hour and the breakfast. Hotel is very close to the river walk entertainment.

Rooms are super large

We had a great stay at Embassy Suites! The hotel was very clean, and the rooms were spacious, comfortable, and well maintained. The complimentary breakfast was excellent with plenty of options and definitely added to the experience. Overall, we felt the hotel offered great value for the price. We really enjoyed our stay and would definitely stay here again!

Lovely hotel for a reasonable price point! We stayed for dinner at the hotel steakhouse and it was fantastic!

Great stay Great staff very peaceful

Clean rooms

We loved our stay! Looking forward to staying there again.

Everything about the room was fantastic. Had all the convenience as described. The check-in person was very personable and the morning breakfast was awesome. Not to mention the two drinks you get for happy hour on the house. Everything was walking distance, which was great and easy to get to the places we wanted to see. We will definitely stay again.

Great staff very clean and breakfast and evening appetizers were great

We had a wonderful stay and will be back. Thank you.

Great customer service, clean rooms and breakfast tasted great

Quality breakfast and the happy hour was a nice touch. The valet only parking was a bit expensive. But I would still highly recommend. Love the hotel and proximity to everything.

We had a wonderful stay.

Is the best selection if you go to visit River Walk in San Antonio

Will definitely stay here again

Just perfect

Great place to stay!!! Within walking distance of everywhere you would want to visit!!!

Él aire acondicionado no está fresco en el area del sofá y comedor en el cuarto muy fresco muy bien pero la salita se sentia caliente

I checked in on a Friday night, right off the bat the pillows were dirty, stained with makeup & the sheets were moldy. The main door to the room did not close unless it is slammed, house keeping stopped by and left the door open since 10am -6pm that I arrived back at the hotel. Staff was helpful in changing us to a different room however it felt like a band aid to a very alarming and disturbing problems

Staff was amazing, rooms a little small but worked for us.

The room itself was cleaned, but the carpet was quite dirty and stained throughout, the lobby had a sewage-like odor right from the entrance. The building had an old, disappointing feel to it. Additionally, the complimentary social hour from 5 PM to 9 PM was lackluster, offering only some cheese, crackers, and chips with a dip that we couldn’t identify. I will not be staying here again. I was very disappointed that Embassy suites would have a facility like this I think they forgot about it.

Beautiful hotel with a great view of Downtown San Antonio from both sides. The hotel staff has been amazing during my two week stay and I would highly recommend this location! Everything is in walking distance as well.

The staff amazing and helpful

The breakfast buffet was excellent and the staff were so kind and helpful. The bartenders were fun and engaging. This is an excellent hotel that is very clean and accommodating. I give it a 10 out of 10.

The hotel was beautiful and location was walking distance to restaurants and shops downtown. All of the hotel staff were so friendly and welcoming best experience overall. We will be staying here next time we are in town.

The room was clean when I entered. The breakfast had a great spread of hot and cold foods including eggs and breakfast meats, breads and coffee. Staff was attentive. The rooms were comfortable and clean.

Great proximity for walking to the Riverwalk, and well-maintained property. valet Parking for our SUV was $69, but the breakfast and complimentary Happy Hour made it worth the price.

The breakfast is incredible. Second time staying. the breakfast above everything else is why I booked the second time

Great place!

Parking staff needs to learn where handicap parking is. I received a bill for $180.00 for pulling in a parking lot the valet parking attendant told me I could to unload my car. It’s not free and I explained to the company that sent me video of my car and they explained this exact thing happens all the time.

Going through renovation a little dusty it I would had known that I would not had booked. Two wash towels and it was 5 of us in a room I call to get more towels they said 1 hour and waiting. Waited two hours for towels. Bad service never had this at a hotel. Bad experience for how much money I paid to stay

Breakfast was great ,staff was amazing and the happy hour just rocks

Did not get the room that we payed for.

The staff were very friendly. Loved the free drinks and snacks.

Reserved a room with two beds and a pullout couch confirmed with the person behind the check-in desk got up to our room and had one bed toilet was not usable went back down. Talked to the front desk. They gave us another room but two beds. The second room had no shower gel.. the pool was unusable. It was closed due to someone’s child getting sick in the pool.. they did extend the stay till 1 PM but I had to ask them to take off the parking. At checkout, they were gonna charge me for the parking after I was told they wouldn’t be charged and then they finally took that off. Not a typical experience with Hilton very disappointed after speaking with the manager and telling him everything that happened. He was not very helpful.

Breakfast was amazing and my room was very clean

Good

Everything was great. Easy to get around, walking distance. The vallet was the only disappointment. Took about an hour to get our car. 11am check out, waited a bit after 12pm.

Ok

The floor stank. The cabinet was dirty, as in food had hardened on top. Hair was i. the sink. The tub kept stopping up, maintenance never came. The pool area was nasty, no towels.

Everything was perfect

Well maintained and nice interior, nice staff, great breakfast.

My stay at Embassy Suites San Antonio Riverwalk-Downtown was excellent from start to finish. The staff were welcoming, friendly, and always willing to help. The suite was spacious, clean, comfortable, and well-maintained, making it easy to relax after a day of exploring.

The staff is very friendly and attentive The first-class breakfast

I’ve stayed at a lot of hotels and while you stay for the prime location it is not worth the heartache. No parking anywhere, super difficult to check in and out. Breakfast was anything you could get anywhere else. When speaking with the staff they were also dealing with a system failure and having to manually check everyone in. My shower was making a hard thumping sound when showering. All in all it’s just not worth it. At least at this location. I choose embassy everywhere else just not here.