Embassy Suites by Hilton San Antonio Airport

Amazing hotel, great staff, and very clean. Breakfast was very good especially the omelets. Parking filled up pretty quick by 10pm.

This hotel rooms are a little dated and it has a certain type of old smell to the rooms!

The staff was great and the hotel was in a good location. The breakfast was good. The overall facility is a bit run down and desperately needs a renovation.

Could use more elevators

Great location and the staff was very friendly. I arrived late due to my flight issues and they were welcoming and accommodating. I would definitely stay here again and recommended the hotel.

Requested coffee and condiments be delivered to my room. The only item delivered was two coffee pods, no sugar and no suturing utensil. Informed the front desk that there was no hot water in the bathroom sink. Two days later it was repaired. Parking is now being charged, when it used to be free parking.

Horrible experience with the restaurant

Definitely dated. Very noisy, from the people in the inner courtyard to all the traffic noise outside. They charge $10 for parking. However, the room was clean and the breakfast spread looked nice.

I was not happy at all that they charged for parking at hotel that’s ridiculous !!!

It was very clean, the staff was very nice and patient

Another excellent stay at the Embassy Suites San Antonio location.

Put me into a very small room in the corner because they were over sold. Was not even close to the size and quality of room expected from an Embassy Suites. No one should have been in a room that small. Will be my last stay in an Embassy, anywhere.

Free delicious breakfast. Everything was clean and well kept. Paying for parking.

I had an amazing stay at Embassy Suites! The staff was friendly, the rooms were spacious and comfortable, and the breakfast was great! The hotel had a welcoming atmosphere, and everything made my stay enjoyable. I would definitely recommend Embassy Suites and look forward to staying again!

clean and location some things mined help; toilet flush didn't work right and toilet paper holder needed a new skrew.

clean and location some things mined help; toilet flush didn't work right and toilet paper holder needed a new skrew.

NOT CHEERFUL OR POLITE, I WILL NEVER STAY AT THIS HOTEL AGAIN IN ANY TOWN.

Great service

An

Breakfast was next level every day. Worth the price of admission.

The breakfast would be million times better with waffles

We like the breakfast because they have a variety to choose from. The room service was great , they clean the room and change towels daily without asking for it. They need to upgrade to smarty tv's. Now in days everyone is watching YouTube and Netflix.

We like the breakfast because they have a variety to choose from. The room service was great , they clean the room and change towels daily without asking for it. They need to upgrade to smarty tv's. Now in days everyone is watching YouTube and Netflix.

The property was run down. Couches in room were worn out. Sagging cushions. Furniture worn down. Carpet very old a musty. Usually have nicer facilities when staying at Embassy Suites.

Clean room

The room was clean and the location was great to explore the town.

Great stay, breakfast very convenient. Staff very attentive. Shower had a leak, rooms need a little more cleaning and maintenance.

Great, clean hotel with exceptionally friendly and helpful staff. Conveniently located near SAT. Highly recommended.

Great, clean hotel with exceptionally friendly and helpful staff. Conveniently located near SAT. Highly recommended.

It was good The staff was great and the bed was so relaying

It was good The staff was great and the bed was so relaying

Great hotel

The breakfast was cold

Nice bar, restaurant and breakfast selections. Paying to park you car. The room's ac was set to 64 degrees. It was unnecessarily freezing.

Nice bar, restaurant and breakfast selections. Paying to park you car. The room's ac was set to 64 degrees. It was unnecessarily freezing.

The property is ok. Has terrible looking rug in rooms and Dining area. It's like you stepped back in time to the 70's. Also, they charge for parking. I did not see that when I made reservation, otherwise, I would not have stayed there. The only reason, I will ever stayed here again was because the breakfast was great.

it was too cold in our room, but thank you for sending maintenance. It was not resolved with the heat. We did appreciate the extra blankets.

Clean rooms, great customer service and unbelievable breakfast.

Excelente

Julissa at the front desk was absolutely amazing. She has a wonderful personality. Very pleasant easy to talk to. Im glad we checked in with her.

I have chosen this hotel for the past 8 visits to San Antonio solely because of the shuttle service to the airport. I was informed at 3:00 am that there was no shuttle service because an employee did not show up. A taxi was called and did not show up!

Outdated room needed new carpets and furniture. You have to pay for parking, blah!

Great service and cleaning was great

The heritage of the property and am sure that other locations may look cleaner and more modern Not clean enough to me. The entrance of the building has a weird and awful smell.

The heritage of the property and am sure that other locations may look cleaner and more modern Not clean enough to me. The entrance of the building has a weird and awful smell.

It was nice but you need to upgrade to walk in showers and phone charger plugs

Mi Familia, yo estuvimos muy a gusto encontramos una nueva experiencia de convivencia en la alberca al gimnasio de Happy Hour en el bar libre de costo y además el desayuno es espectacular por supuesto que lo recomiendo y volvería a ir

Room, happy hour, breakfast

This is Always our go to while traveling from the 956 for over a decade

Always a pleasure staying here!

Good

Be aware that they charge for parking, even though this website says free parking

It was a great experience thanks everyone

Breakfast was amazing and I was surprised they came in made my bed and clean up and remove dirty towels and replaced them with clean ones staff was friendly and great cooks

Friendliest staff, great amenities and breakfast was so so good

I had a great stay as usual at the Embassy Suites Airport SA location. I want to ESPECIALLY thank Summer and Angela for helping me locate my lost vehicle keys. They went above and beyond and I am very grateful. Will stay there again on my next trip.

This property is amazing, However, I have literally stayed at this property a few times a year for the past 6 years and each and every time, one of the elevators stops working. This is a large hotel and it desperately needs all three of its elevators working to service 9 floors or residents. Lastly, they should really get updated smart TV’s

Hotel was in a great location room was clean and made to order breakfast was awesome. Well worth the price.

Great place to stay! complementary drinks and breakfast. Nice and clean. Love the living room and bedroom separate. 2 TV’s

We love staying here. The breakfast is fantastic! Nico one of the cooks is so friendly and makes a great omelette. The suites are roomy. The pool is fun. Everything was great.

Room was a bit musty smelling, but the made-to-order breakfastmore than made up for it. The omelette was wonderful and well worth it.

Hotel was clean and convenient. But it’s extremely dated and the TVs are old no streaming etc. But the place worked just fine for a tennis tournament. Location was fantastic.

The staff is great. Especially if people want breakfast and housekeeping.

Embassy never disappoints!

I’ve stayed at other Embassy suites in their happy hour buffet was much better than San Antonio airport so was the breakfast. There was no waffles, hot cereal was very runny. Pancakes were cold. Bacon was so thin. It was just not as good as I expected based on my previous stays at other Embassy suites.

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My husband and I frequently go to San Antonio for family activities and shopping. We prefer to stay at a hotel, and Embassy Suites Airport is our favorite. We always request a king bed suite, but we have realized we now need an accessible shower. We also want a room that is not on the highway side of the hotel. Upon arriving at the hotel last weekend, we were greeted by Angela. She was very friendly and efficient. When I requested the accessible suite to be on the preferred side of the hotel, she immediately fulfilled our request. We're very happy with this overall staff and service, and delicious breakfasts with an outstanding chef.

It was ok, the room was average, felt like it wasn't well clean, also no body wash

Que personal !! Wow!! Super atentos ,educados y profesionales ,lo hacen sentir a uno mejor que en casa

I was very surprised that they charge the same amount as airport security parking. Make sure you read the fine print in the Expedia listing because it says parking, but you have to pay for it! Also, breakfast was not included. They just have a restaurant inside of the hotel.

The staff was wonderful. But this hotel is very old and the room smelled like smoke still but I’m sure it’s been years since someone was allowed to smoke in it. All of the carpets in the rooms and in the hallways need to be cleaned they were very dirty. Some of the furniture was stained . Some upgrades have been done in the bathrooms and The water pressure was lovely. But this hotel could use new furniture and definitely new carpet. Also their complementary Kool-Aid in the lobby on national Kool-Aid day they look to have some activities which was nice. We didn’t participate but other people seem to like them, but it would be nice to have some free coffee available and not have to pay three dollars for a cup a lot of hotels, offer free coffee and our next day in San Antonio will be at a hotel where the carpets are cleaner and there may be some free coffee. But once again, the staff was lovely.

Then entire internet system was down at check in. It was all done manually and took over 30 minutes per person. They were not able to put my 2 rooms together as they did not have access to what was available. It was very chaotic and my family was separated by 2 floors. The stay was good, but that put a big damper on how it began and our separation was certainly an inconvenience.

Room was very clean. Breakfast was great. We’ll be looking forward to staying again in October.

Ruben helped me add a last minute extra night to my stay and made sure I got the best price. He was also very helpful with any concerns or questions. The water pressure and temperature was amazing. The breakfast was phenomenal and the breakfast hours were much more convenient than other hotels. They also have an evening reception with complimentary small bites and drinks. They even gave my son a back to school bag of goodies. The room was perfect and soundproof. The bed was comfortable. I got a great night's sleep. I highly recommend this hotel. It is beautiful. The service and staff were all exquisite. The details of your stay are thoughtfully executed. I will never stay at another hotel when I travel to San Antonio which is frequently.

Great hotel to stay at. Thank you!

Really clean rooms an great breakfast

Pay for parking is a rip off

Great stay

Hotel needs to be updated or remodeled.

The rooms are hot. Called maintenance he said it was blowing 55 degrees but I was still hott all night. Didn’t get any sleep

Very nice hotel. Only disappointment was the evening reception. I miss the nachos and hotdogs from the past.

Stay for a family vacation. Hotel was great and clean

It’s was okay. Beds are very small for my family.

Nice friendly atmosphere. Clean

The room was very clean but the bathroom need to be updated the floor the Tiles are not touching the bathtub is missing a lot of the (top coat) idk what it’s called. Beds were very comfortable. Breakfast was amazing as always. Parking is not free it is about 10$ a day. Great distance from the zoo. I would stay there again.

Clean rooms and friendly staff

We left the hotel after arriving and went to another hotel. This hotel was nasty. We asked Expedia for a refund. We will not use Embassy Suites ever again!

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Rooms are Super Clean, I really enjoyed the restaurant/ bar on lobby floor , breakfast was on point, and I can’t forget the pool. Great times!!

The hotel is my family favorite place to stay whenever we go to San Antonio

Close to the airport and great shuttle service

The sofa in the room was worn beyond reason & was uncomfortable to sit on. The ice maker on our floor was not working for entire stay. Housekeeping & staff were friendly & professional.

clean room great breakfast

Beautiful hotel and amazing breakfast!

It was a good stay, however, the beds (mattress) are outdated in my opinion. Breakfast is excellent & free! Parking is free.

The rooms were not up-to-date with regard to electronic efficiency. The furniture was old and appeared very well worn. The facility should not charge for parking as it was included in the past

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The room was clean. The staff was helpful, answered questions and promptly gave me another blanket when I asked. The breakfast was quiet, tasty, and organized.

Room was OK. Need to replace the very old and uncomfortable couch. Dresser drawer was falling off. Bathroom needs a working fan, room gets very steamy and not great.

Its time for the hotel to be updated. Everyone was so friendly.

Very clean and employees was very professional.

We were in town for an all weekend swim meet, which meant that we were only at the room for showering and sleeping. However, the shower in our room had 2 settings no matter where the handle was turned: room temp and scorching. As showering off chlorine was a big deal, this made our experience at the hotel pretty awful. Additionally, the breakfast was not available until 7:30 a.m. on the weekends, which made it useless since we had to be at the pool by 7 a.m. We were able to enjoy the breakfast on Friday since it was available at 6 a.m. and the breakfast was great. They kept the food really well stocked and fresh for everyone utilizing the buffet and the custom omelets were a nice plus.

The staff was very helpful and friendly. They have happy hour with snack and drinks in the evening. If you need a lot space or have a big family, the 2 bedroom suite with connector would be a great choice.

Breakfast was delicious! I love the fact that they have freshly made omelets to order, a variety of food choices available, and wonderful staff! In addition, the room was clean and inviting.

If it weren't for the parking fee, this would be a 5 star hotel. I enjoy staying here, the pool and the breakfast are great. The parking fee is really annoying. If management reads this, just include it in the booking fee.

Everything was great love embassy suites

There is a parking fee that was not advertised on web page. Especially I was charged every time I left hotel.

Best stay at any place so far my children and I loved it

Amazing experience overall! Great pool, food, and comfy, cozy room and bed!

Horrible experience! Dirty rooms!

The room I stayed in was hot!! Even though I lowered it all it let me the room was still at 75. It never cooled down.

Everything was great. Room was nice very spacious. Breakfast was great.

The first room we were assigned was covered with animal hair everywhere, making it obvious that it had not been properly cleaned. On top of that, there was no shampoo or conditioner available in the room. When we went to the front desk to report these issues, the staff did not apologize or show any concern, which was extremely disappointing. We were eventually moved to a different room, but unfortunately, it was not any better. The bathtub was covered in black grime and looked filthy. At that point, we completely lost confidence in the cleanliness standards of this hotel. The lack of cleanliness throughout our stay and the poor customer service made this a terrible experience. I honestly believe that some roadside motels are cleaner and better maintained than this hotel. We expected much better and would not recommend this property to anyone. Very disappointing stay.

The staff was friendly and attentive.

Great city and hotel will stay again!!

Friendly staff and clean place and rooms

I was able to work and rest in comfort and somehow, even though next to airport, the stay was quiet !!

Very good property. Rooms were big. All amenities were very good. Did not care for being charged to park a car. Thought that was ridiculous especially renting 4 rooms.

The 2 hispanics cooks are awesome i love the mexican omelettes my family love the stay and food. Blessings karlos korral mata