Econo Lodge Inn San Antonio

Do not stay here! Not only was our room filthy and reeked of mildew, the sofa and bedding was stained. They charge $25 for early check in and $10/day to park. Expedia didn't give a refund, nor did the hotel. TERRIBLE!!

To be honest I stay at a lot of so-so hotels and this one was one of the worst. Being charged to park is simply unacceptable.

This place is false advertising pictures on y’all’s website that do not look the same when we get to the locations.

Horrible

Horrible

Horrible stay

There is now a $10 per day charge for parking.

No swimming pool 😭

Room was great and convenient to SA attractions

My complaint are first World complaints!!! the room should be cleaner! The service was amazing!

Consumer Complaint Form which the Texas Deceptive Trade Practices Act will make sure that doesn't happen again to someone else with this bait and switch tactic being used at this motel.

HORRIBLE BEWARE ! My crew stays in hotels while traveling to job sites. I personally book all rooms and have done so for years. This hotel charged a fake $10 fee and tried to disguise it as a parking fee. The real reason is they attempt to recoup the lost percentage taken from the online booking fee. I was asked not to book through the online reservation but rather me go directly through them. When I refused they waited till my employee which traveled with his wife and 4 month old baby left the hotel for dinner to lock them out and demanded the $10 fee and a new deposit they refused to allow them back into the hotel until I paid. Mind you my credit card was on file for any incidentals but demand a card number or cash from the young couple while threatening them with the police. In this day when the police have more important things to deal with stay away from this hotel

Place was nasty and dirty. Property management did not want to take accountability for how filthy the sheets, smell in the rooms were. I did not stay and ended up booking elsewhere. The management did not seem to care about accommodating me or my family and did not care to even take a look at the room to address our concerns. These rooms aren’t even worth 20bucks a night and I got charged 120 a night.

Yes

They asked me for $50.00 dollar deposit in cash on top of the $266.00 just in case something is broken, even though it was refunded it was a surprise.The staff was very nice and helpful.

U

On Expedia it says free parking but when I got there I had to pay $20 for 2 vehicles.

There was a $20 fee for parking

Bad super bad 2 days no tv never fix the problem also fund dirty sheets and blankets inside the furniture toilet seat was broken never change linen or towels charge me 20 extra per day for parking and I don’t have a car breakfast area was disgusting the worse experience ever keep complaining and they just ignore me or have a bunch of excuses also every time I want to get in my room the key never works please don’t go there bunch of scammers and unprofessional I don’t know if I can say staff

Restroom floor and toilet dirty Room window curtain holding in the wall with a wood stick pillow cases looks so use dark beige instead white need to go to reception to be able to start air conditioning never again plus a 20 dollars parking come on really bad hotel never again

Parking fee, room wasn't in greatest condition.

First room was wrecked upon check-in, second room on the ground level facing the parking lot had no functioning locks on the door. From not feeling safe, I left. Do not recommend.

Clean room

No towels, Tv didn't work, heater didn't work, room was half cleaned, staff was drinking alcohol in the lobby and didn't care about our issues.

We left within 30 minutes of checking in and never stayed the night. The big picture windows in all of the rooms were permanently discolored, tainted, and dirty. All of the exterior doors had paint peeling off. Some of the room number plates were missing half of the plate. When inside, the wall paint was chipping off into n places and the walls were dirty. There was white plaster covering holes between the beds, that were never sanded out and painted the wall color so they remained white plaster on the wall. The inside door frame and wall trims were very dirty and needed to be cleaned. There was a 6ft piece of trim leaning behind the front door against the wall. A bed frame leg was off and laying beside the bed. All of the six flimsy, cheap bed pillows had discolored pillow cases that looked very, very old. I wouldn’t have laid my head on them. The last straw was when I turned down my son’s bed and the fitted sheet was so old, and not white like it was supposed to be, and had permanent stains on it. It was disgusting.

I do not recommend this place. I never felt safe in the area. I only stayed one night because I had to. I left the day after at 5:00 am because I had a meeting, and then went back after three to cancel and they charged me. The place was dirty, smelled bad, and they charged me for three nights of parking and stay, but I only stayed one night in that place. The room was dirty, the sheets smelled bad, the toilet wouldn't flush, and there were cockroaches. It was a horrible experience to spend a night in that place.

Very friendly staff and room was very cozy

Charged a parking fee when I don't even have a car . The sheets on the bed were stained

This hotel advertises free accessible parking however they charged 23.50 for accessible parking. 20.00 and 3.50 for having to use the ATM because it HAD to be cash money, they wouldn’t take a debit card for it. Shady to say the least.

Not only did it rain outside but it rained in our room! Changed rooms at 6am and the other room had a broken toilet handle. No discount, unorganized, and just all around crappy situation and rooms. No parking availability with a daily parking fee!

The room was under renovation. Dirty floor and bathroom. The comforter had cigarette burn and cigarette smell.. not iron or blow hair dryer. Our last night there the people running the establishment were fight and yelling profanity.

The comforter on the bed had a blood stain, we informed the front desk to replace it, but they never did. We only had one set of towels for me and my wife to use. When we checked in, we were charged $40 for parking, had to pay in cash only. The website didn't show anything about having to pay to park. We've stayed in Motels and Hotels before, and never had to pay for parking with our room.

Busy weekend in SA it was the affordable choice but NEVER again. Web Site offered free parking then checking in we were hit with a $20 CASH parking fee for our 1 car . SCAMED

We were charged $20 parking fee just to park there. I think it's crazy if you're staying with them that they charge you a parking fee on top of your hotel fees. This is the first time out of all the times I have rented a room were am charged to park at the premises.

Very nice staff. The mattress still had the plastic from when it was purchased. So you get the plasti. Sound abd feel as you sleep. Also if you book with a third party you will get an additional charge for parking that has to be paid in cash (20).

Bought two rooms for a night on a long road trip. $200+ for two rooms, seemed like a good option, new management. Was great by a crackhead next door who helped me open up my keycard door, “you have to flick the handle up twice and then down if you are lucky it will open.” Mind you I had my whole life packed away in their dingy bar wired fence around the property. My friend and his wife found blood stains on the sheets and the walls. Piss stains on the carpets and sheets. Property is truly disgusting. Read the review.

The pillows were flat, the sheets were stained, there was a dried vomitus stain on the couch arm, dirty floors, and bug stains and droppings on the tv screen. We were offered a better room but before we could switch, an unusally large cockroach came out and was not deterred by us trying to shoo it away.

The employee were nice and accommodating but In the description it's says a poolside bar their was none they where also mid management change and construction so things weren't as good as they could have been but not a bad place at all

While this property is older and in need of a facelift, it is in an excellent location and the staff make up for any decorative issues. They are in the process of renovating rooms and public spaces, and the pool, while small, is clean and offers a respite from those hot San Antonio summer days. The rooms offer a microwave and fridge, and towels are replenished daily upon request.

some people say it’s cause the booking is online but where else are you going to book the room ? We left room was too disgusting did not stay the night. I understand it’s a cheap stay but basic cleanliness would have been nice a clean toilet and clean towels is bare minimum.

Well they gave a us a room and then they call us back telling us we have to move to another room and it was as if they just left room old food in microwave no towels or toilet paper and no remote and plus didn't get deposit back

The hotel was just very old and run down, there was a smell of sewer coming from the restroom going into the room. The staff was friendly and nice, the property just needs to be renovated.

A couple who were not wearing shoes or decent work attire approached me to say they are the ones to check us in. The parking fee was way more than mentioned on expedia, and of course there was not help from the check-in people explaining what was going on or... . The worst stay experience of our life. Thank God the cops were there so that we could safely leave the hotel mid check-in and not look back. In short, don't get fooled by the price and stay away!

It was quiet but it was under construction the refrigerator in my room was not clean but everything else was fine

Have not got my deposit back yet still waiting on it n they hiked my regular price to a higher price that was not right

None

Nothing

O

You cant beat it for the price. Currently under new mgmt which had much kinder service than previous stays. The rooms are spacious, clean, and bed comfortable. The parking lot is well lit and fenced, and you have to get past the office first so its a little more secure than it could be. Pool was clean and decent (we didnt use it though). Cost us about $20 round trip to the riverwalk in an uber on a saturday night. My only real complaint was that we had two small pillows on a king size bed. Ive stayed ON the riverwalk (in both historic and 5 star places) and will probably never again. Its just not worth the price imo.

The room was dirty and in general disrepair. The bathroom was moldy and there were roaches. The bedspreads had cigarette burns and on my bed, the quilt was actually a fitted mattress cover! It was right next to an elevated highway so there was a lot of traffic noise at night. It was probably the worst place I have ever stayed in.

They couldn’t offer me a room for the time I came in. I couldn’t get a refund for my booking and they double booked me for the same room. Do not use this platform

Read the app descriptions. A hidden parki g fee was a surprise. The place is run down. Room was clean though

I’d say this is an okay place to stay if you’re only sleeping there. I’d advise to check the sheets and make sure they aren’t dirty. We requested new ones as the other ones had makeup from I’m assuming a previous stay. The bathroom door would get stuck on the top when we tried opening the door so we had to have someone push it from the other side. Location was definitely convenient though.

Very bad experience want to charge for parking $10 a night and $100 deposit a night. Refrigerator had stuff from previous people that stayed in room.

First thing first 10-dollar parking charge I have been using this app for a while, I have never been asked for parking fee second they had an ironing board holding the door to the bathroom that did not close properly also the front door lock did not work either and had roaches crawling in the walls had to check my whole luggage never using this Hotel

The room was very dirty & unsafe yhr sheets were stain with pee &the blanket had blood spots all over it the lights didnt work , we went & seen two rooms & choose not to stat the front desk didn’t seem to care I would never go back & I want my MONEY BACK - I had kids with me this was very unsafe

Towels were filthy, the bedding was stained and dirty, the free breakfast had nothing offered and the coffee was cold.

We had to pay premium for the valentine's day (we flew in one day earlier due to snow storm) and it's definitely not worth the money. The room is spacious but has a weird smell. The breakfast food is horrible with a few pieces of white bread and two kinds of cereal. The service was ok and front desk person was friendly.

This should not be on your list of recommended hotels, as it's rundown and not well-maintained. The deadbolt didn't work on my room (but no room to switch to), the fridge didn't work (also, no ice machine!), there was no hairdryer nor coffeemaker in the room, and the desk person had to scour a storage room to find a hairdryer. Breakfast consisted of cold cereal or a bagel--no protein, no fruit, not even hot water for tea. It's not near the Riverwalk either. DON'T WASTE YOUR MONEY!!!

The pillows were quite flat, towels were clean but didn’t smell fresh.

clean

I like.d the rooms , personel.very friendly and the service was excelwnt..

Parking fee was not obviously stated to me upfront. Should have given my business to your competition.

This was the worst place I could’ve stayed at. In one of the 2 rooms I booked, one of the beds had bed bugs and the bathroom had black mold. it was disgusting. not to mention the staff had an attitude when we tried bringing it to their attention. never staying here again.

Second of all on those four days they never clean my room and change the towels i have to go to the office and change them

They charged $50 deposit upfront, but did not return after check out

Dirty, stained bedsheet. Noticed few cockroaches. Broken faucet. Poor customer services.

The only good thing about this property was how close it was to San Antonio Downtown

Great Customer service

The hotel was clean as was the room. The front desk staff were nice and helpful. I had an issue with the room key which was taken care of promptly. Would stay again.

Walkable to riverwalk area

At 1am someone opened the door to our room and quickly left. So did we, packed our things and left. Front desk didnt seem to care. Stay away from here.

no toilet paper. .floor dirty No mention that there was a parking fee No bag for dirty laundry

The manager is rude and acts like his hotel is gods gift to san antonio

Very dirty restroom and no lights, the cover beds all dirty

10 dollars for parking permit. Noisy all night could hear people talking slamming doors do not recommend

Didn’t appreciate the hidden parking fee, place was empty. Just a way to nickel and dime you. First room deadbolt didn’t work, second room almost the same issue. Bed was comfortable at least. Mosquitoes , I killed about 10 of them within the hour. Location is close to everything which was the only benefit. Room condition lamp was broken, air conditioner was noisy. Just run down. Maintaining on a budget. WiFi worked. Wouldn’t trust any breakfast that’s offered. Staff was friendly. One and done.

There were no towels and personal hygiene products in the room. The door to the bathroom did not close. Toilet flush was broken. Phone line was disconnected. So overall it was a poor experience to stay at this property. Did not enjoy at all.

Door would not lock properly. Front desk refused to give us another room although a family member rented another room and did not check in due to the dirtiness of the hotel.

Horrible condition I don’t even check

Good customer service

Out of the whole hotel room only one single lightbulb worked. Sheets were stained, room did not look clean, and water didn’t get hot. I’ve stayed at hotels almost half this price that were more presentable.

Booked through Expedia because it was a good deal. At the office there was a sign asking for 100 dollar deposit but they only charged me 50 dollars plus a 10 dollar parking fee which wasn't mentioned on Expedia. I felt the staff was just trying to make some money. When checked out the person in the office went to check the room before giving me the deposit back. Room was okay but the sheets had a shoe mark on it which means it wasn't cleaned. Im not ataying there again.

Broken nightstand, towels with blaches of stains. Hotels. Com should send one there on a blind stay to see fir themselves. No tissues. Paint peel off the walls. As soon as you enter and check in you can tell what your hotel stay and room will be like. Charge d $10 for parking which I was unaware of.

Management got me over the finish line, but property needs more maintenance.

The area/location is a little sketchy, but it is what it is. The room itself is very comfortable, beds slept nicely. Cold AC. Friendly service. We only stayed our first night in here, stayed at the Hilton (also, was a great stay but muuuuuch more costly) the subsequent nights...next time, we will stay here and Uber.

Great place

pricing rate was affordable and location of hotel was great close to downtown SA.

Dirty and roaches and hairs in shower

The first room they tried to put us in was invested with roaches everywhere. They did accommodate and put us in another room. Neither room looked like the pictures shown. There is no couch with a pull out bed. They charged $25/night for my son that decided to go last minute. They also charged $10/night for parking. Then the $100 security deposit. I will not be recommending this place to anyone and I will not be back.

Rude

Nothing work correctly

But the room had so many mosquitos in the room, of 5 day i was there, it took me 3 days to kill them. Another WEIRD thing was, my room smelled like the front desk guy cologne. I do not wear cologne. My "do not disturb sign" was out of the slot on the door & was hanging on the handle. Though nothing was missing/moved, i could help feel like someone was entering the room while i was out. I found it creepy

The room is very dirty, the sheets are dirty, the room smells bad, at 7am they started cleaning the hotel hallways with a blower and they didn't let you sleep, apart from all that they charge you $10 to be able to park your car and they also ask you for $100 deposit dlls for the room!!

Very rude front desk man!! He tried to flirt with me and when I didn’t flirt back he kicked me and boyfriend out!!

Somehow i endeded in a disabled room with very poor conditions. I entered the office and from the broken curtains and dirty, ugky couch I knew, in adittion the front desk guy was rude, unpolite and they posted a 100 dollars deposit which was not in web. I asked for a different room because i am not disable, 2 friends also book rooms.So 3 rooms, Dirty sheets, horrible smell from the bathroom pipes. They need a deep cleaning with clorox sodt scrub and put the office guy to pick the horrible mess he has there. He was so rude there was a guy getting a coffee at 11 on Sunday, evefybody was turning keys he called the guy in front of everybidy and said the breakfast was over, just a simple cup of coffee. I do not recommend this location at all.

No se siente limpio y se me hace demasiado 100 dlls el costo de seguridad

The only positive thing I can say is that it was a short walk downtown through a quiet neighborhood.

Clean and quiet. Comfortable bed

Minus the few bugs it was great! Clean and comfy! Right off the highway! Pool was small and perfect for me anyway!!

it was horrible. Even tough i stayed for 1 night only and thought to manage, but it was really painful.

This place was a dive. We had to get the sheets changed since they had pee and cigarette holes and blood stains. The floors were filthy and the air conditioner was grimy and dirty. Even after they cleaned we had to ask for supplies to do it again it was disgusting. We saw mold in the bathroom and bugs all over. Breakfast was only cereal and coffee. There were no apologies or discounts offered. Horrible.

You get what you pay for. The front desk guy Harry was kind. The room was cold with AC but hadn’t been cleaned properly in a long time (toilet, fridge, shower were gross). Bed was wrapped in plastic and sounded like a diaper when you moved. Sketchy people everywhere and beside the highway. Stained towels but the beds seemed clean. No one came to our rooms while we were there and no one informed us there was no service. Parking lot as free. 2 stars. Had worse. Works on a tight budget.

Justo lo q necesitaba. Barato y cerca del centro

The breakfast lacked everything it was only bread and cereal, no milk no juice nothing. The room was fair and clean the area was good. No roaches nothing nasty, nice place overall.

Family friendly

The rooms looked old and were not clean. Had to wipe down everything and the wipes were filthy and black.

The area was a bit sketchy

The door handle from the inside was coming off. To open the door from inside would take about 4-10 minutes until you successfully open the door to get out. That one is bad. A person can die in there in case of fire. Sink wasn’t draining water. Dirty toilets. Upgrade needed. Stuff was nice (good feedback)

Bedding stained, overall poor condition of room and property

When walking intonrm 107, the room stunk. The bedspreads smelled bad. The sheets were clean just not the comforter. There were two german roaches that greeted us on the back of the door. There was a roach in the sink. Two small roaches in the shower. When i took a shower there was a roach on the ceiling watching me and there was another roach that creeped out from behind the shower curtain to enjoy the show. We would had stayed somewhere else but already paid for the room and it was late.

It was close to everything and the staff was friendly

My family and I had a very restful two day stay. My only concern was that the bathroom’s door didn’t close. I hope it gets fixed in the future.

Staff was nice and very helpfull, but the amount of guest smoking illegal substances was a bit much. Smell was so strong and just to close to rooms. Maybe if they had a designated smoking area.

Good clean room at decent price. Bed and bedding were comfortable and Air Conditioning was good. Bathroom amenities were clean. Check in was fast and smooth, no issues at all. Reception area had lots of brochures for visitors. Location: It is close to downtown. Overall - Fully satisfied as i got what was listed.

Room decoration good, but restroom and towels not that clean

The rooms were neat, clean and comfortable. I was happy with the heated bathroom.

The place was ok, it was clean and the staff was friendly. It needs renovation and f9fing

Hotel is very dirty, we arrived and even afraid to seat on beds , few dollars more and you can get better hotel

It smelled like mold and cat spray

Staff was very welcoming and the rooms were clean. However, the toilet did not work properly and the knob on the shower was dislodged.

The sheets were dirty

The staff at the front desk were super friendly and helpful but i was dissatisfied with the conditions of the room. Our toilet was not functional due to there being no water in it, towels had stains on them, the door did not close all the way. They also failed to mention that the mini fridge was not in the room, even though when I booked online it was advertised that it was included.

I don’t know if the sheets were clean or not.

at the same price as this location.

I WILL NEVER STAYED AGAIN

Upon arrival to the room we noticed the ac was not working and the toilet wouldn’t flush. After speaking with front desk we were moved to another room, but unfortunately in the second room the tv wasn’t working properly and the shower head was broke also. The water was barely coming out. The room was also marked as non smoking but had a strong smell of smoke.

Old and noisy

Solo traveler wants cleanliness, comfort, convenience and quiet. Room was clean, but garbage can outside the room was not changed in 3 days I was there. Comfort was ok. I’m not a fan of mattress covers. Didn’t use the air conditioner until the last night when I realized it didn’t get cold even setting at 61. Didn’t use the other nights because it was too loud and it wasn’t that hot. The hotel I’d located a block away from the path to “River Walk”. I was able to walk, round trip to the Alamo. (I’m 70 yo) The place is quiet. That said…the place is OLD!! Besides the air conditioner the toilet backed up twice. On both occasions I was handed a plunger. I didn’t mind, but I doubt that most hotels have their guests deal with the problem. Breakfast, if you can call it that, coffee, if you get there on time, juice, toast or bagel, again if you get there on time, and a choice of 2 cereals. Only way I would stay again is if I was staying one night and it was the only hotel available at that price. Positive? I thought everyone on the staff was fantastic.

Sketchy

Very conveniently located to the downtown area, but the property could use some TLC.

very little food ,no milk at all in the morning breakfast. shower ,dirty ,No handle and no place to put anything such as soap

It was in a bad area, I felt scared. It was noisy. There was mold in the bathroom that had been painted over. We tried to leave a day early and get a refund but we were denied. They also took a $50 deposit which we have not received yet.

The employee's were very nice and welcoming

There were roaches in the bathroom. We switched the room, but no telephone was connected, no TV remove working and no Internet connected. When I flipped the bed sheets, there were bits of Doritos came out. We had a really bad experience. The motel needs the major updates and better bed making.

Beware hidden fees! Got a good price for the hotel on the expedia app. Got there and was charged $100 deposit (more than i originally paid for the room and I still need to confirm that charge falls off my statement), and another $10 nonrefundable "property fee" that i had already paid when booking. Single men sitting around outside of rooms (I was a traveling single Mom) and the smell of weed fills the air. The beds seemed clean, feet turn back when walking around without shoes. Someone elses hair tie around the handle in the bathroom. The hot water in the sink did'nt work (like no response when turned, nothing happens) and the stopper in the sink stays down so i had to pull it out (gross) to get the sink to drain. Some of the lighting didnt work. Over all, if you're looking for a cheaper alternative in San Antonio, there are better for less.