Drury Plaza Hotel San Antonio Riverwalk

Great location.

The restaurant in the hotel the Roasted Fork (?) was fantastic. Hotel was very nice. Room was great and the staff were super friendly.

Everything was great!! Such a great first experience

The kick back is great but very busy. You can spend ages queuing for a drink! Breakfast is great too with a good selection of hot and cold food. We were very disappointed in the housekeeping service. On the first day we went to reception at 3pm to ask why our room hadn't been serviced, to be told that they clean vacated rooms first, then service the rest. The receptionist messaged the housekeeper to ensure we were on the list. So the second day we delayed going to reception and by 6pm, our room hadn't been serviced and we were told that it was too late and the housekeepers had left for the day. We left the following day. Overall I'm not sure we would return.

Awesome hotel with amazing historical decor and vibes! The room was spacious, clean and the bed was super comfortable and the shower felt amazing! The hotel is close to everything and being on the riverwalk is always a plus! The breakfast was great as well! We will definitely come back!

Breakfast and dinner included, can't beat that. Direct access to the Riverwalk was main reason for this choice. Great view of the cathedral as well. Loved it,

We had a great stay at Drury Plaza Hotel! The location is excellent, the hotel is very clean, and the staff is friendly and welcoming. The complimentary breakfast, evening Kickback, and free drinks are fantastic perks that make this hotel an excellent value for travelers. Highly recommend it, and we would definitely stay here again!

Also, we booked a specific room for 4 nights - upon check in, that room was not availabl. After the first night we packed up and changed rooms - there truly was not much of an improvement- same old dated furnishings.

Last day woke up at 6:30 am to the fire alarm in the building going off and in my room I found m&m behind our beds. Service was good breakfast was great and happy hour was great too!

parking :-)

Everything is perfect

The hotel is centrally located and within walking distance of most places; the staff are very helpful and willing to assist at all times. Special thanks to Theresa at the front desk.

Great location and nice room

Great, Kickback was great food and drink. Staff was wonderful

The room was clean. Breakfast and dinner was awesome. Staff were very friendly and helpful.

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Staff was always very kind and very helpful to listen to requests or offer information or suggestions about local things. Great experience at the hotel.

Excellent place, great location

Great experience

The breakfast was great. Cookies would be nice after dinner time.

Great experience

It was one night should of stayed longer. Nice place

Had parking and river walk

Staff was not willing to work with us

Right on the river walk, beautiful, safe. Everyone so friendly, staff and tourists alike! As well as staff in the surrounding area offering assistance. Will absolutely be back!

I like the old building the elevators were very dirty. The staff was great. Need to make some upgrades on things.

hotel was great valet was the only problem. They charge for parking and you request your car and they make you go get your car so you have to guess where they parked the car.

Clean rooms, friendly staff,

The staff was phenomenal. The amenities were exquisite. And the location was perfect. I loved the views from the roof top and I will be back.

It was a perfect weekend!

Everything was great. Only problem was false alarm that key going off but otherwise, stay was great

Fantastic location and beautiful hotel. Better than expected

When we arrived we asked for cleaning service for the next day. Once we got to the room and laid on the bed, there was make up and dark hair all over the sheets and mattress like it had never been changed. The next day when our room was supposed to be cleaned, it never got cleaned, we never received new towels, nothing. We brought new born baby with us so cleanliness was very important and they failed at every turn.

The main entrance is off of commerce st for valet parking

Lots of extras

The breakfast and evening meals were awesome. The location was great and the rooms were extremely nice

Great experience

It was very clean, very secure, love the views from room we stayed in staff very attentive, over all super nice!.

Loved the hotel! Staff, room, drinks and kick back were all just amazing!!! Don’t change anything!!

Everything was perfect

Nice hotel and good breakfast and dinner

Fantastic stay. Gorgeous room. we got a corner unit. I have never been in a hotel where I had six windows for just a basic night Thank you very much.

Everything was perfect

Great location on riverwalk

Hotel in staff are very very nice. They will get you anything you need. The breakfast is outstanding. The rooftop pool and hot tubs are awesome. The indoor pool and hot tub is awesome. They are very clean. Well maintained beautiful scenery view from the rooftop.

Location on River Walk was wonderful. Staff was great.

The staff was so friendly and helpful.

Like I mentioned before amenities the fact they were offering breakfast and dinner totally amazing the only think was the cleanliness of the room, I found at lot of dust in the room, for example by fixtures, tables legs and dresser where TV was located and around the corner more than nothing by the beds, dust built-up can bring a lot of spiderweb.

Amenities was great the fact they offer free meals (breakfast and dinner) was amazing the only think the cleanliness of the room I found a lot of dust built on the fixtures, furniture's including on the desk table also the major think was around the beds near to the walls in the carpet's floors very nasty this dust accumulated can bring spires cobweb.

Absolutely wonderful hotel, great location, great staff, great customer service. Overall my family had a wonderful experience with this hotel.

Loved the location and old building charm. The room was clean and comfortable and the view from the pool is fantastic

We called the front desk for more bathroom towels and toilet paper and never received them😞

Everything was great! The staff was very helpful and professional, thank you so much!

Location

For the price of this hotel the quality was lacking significantly. Our jacuzzi bathtub was dirty, didn’t look like it had been cleaned the last few guest stays. Both pools were not kept up and dirty. The inside pool on the 9th floor was so bad we just turned around and walked out. The hot tub was out of order. There was railing that was so rusted and broken that it was a safety hazard. The room we got was nothing like what was advertised for the suite we were expecting. The lady at the front desk we very nice and helpful, beyond that the stay was horrible.

The place was beautiful and right there at the walk.

Good stay

Enjoyed the stay.

Very friendly staff, lots of food options included with stay although we didn’t eat much there. Tellers bar/grill had amazing pizza. Overall we had a nice, clean, and comfortable stay.

We always enjoy our stays here! This has become our favorite place to stay whenever we visit San Antonio, and it never disappoints. Every time we come back, we have another wonderful experience. The hotel is always welcoming, comfortable, and exactly what we look for when traveling. We truly appreciate the great experience they consistently provide, and we will continue choosing this hotel for our future stays. Highly recommend!

Hotel was so nice and staff was amazing!!! Room was clean and staff was always there to assist if you needed anything.

Our stay during the festival was excellent; complimentary seating for hotel guests proved valuable since the river walk seats were sold out in advance. We will certainly return next time. The kick back hours buffet and three free drinks were especially useful.

Great experience

Will definitely stay again!

Maybe a cleaner room that is the only thing that can be improved

Breakfast area was impressive - well laid out and food was excellent Staff was very friendly and helpful

close to everything

We had a wonderful stay at this hotel! The room was spacious, clean, and very comfortable. The location was fantastic—just a few steps away from the beautiful San Antonio River Walk. One of the best things about this hotel is that it offers complimentary breakfast, which is a great bonus in this area. The staff was incredibly friendly, cheerful, and welcoming. We truly enjoyed our stay and would definitely recommend this hotel!

What a wonderful stay, the hotels history is really cool and the main reason we booked our stay. That being said, the staff were exceptional throughout our stay, always so friendly and helpful. Breakfast was great! We wouldn't hesitate to recommend a stay here to anyone

Room had spider Webb’s on ceiling.

Beautiful hotel at an excellent location.

Loved the hot breakfast buffet and the dinner and drinks event they had.

The dinner and drinks

All of the staff are friendly and helpful.

I liked the breakfast and dinner snacks. The room was clean and the beds were comfortable. Access to the River walk was easy. The elevators were the dirtiest part of the building. Really the biggest criticism was the parking sitaution. I was shocked that it was valet only and the valet service was sliw to get in off the street. I sat one time for 15 minutes trying to get in off the street.

Very centrally located and easy to walk to many things. Parking was a little expensive so we parked in another garage a few blocks away.

Staff was helpful, rooftop pool was nice, dinner and breakfast were great as also. Have already recommended this place to several people.

Did not like the carpet smell in room. Dirty carpet and floors in hallways, stairs and elevators. Al the surfaces looked unclean in dining areas and water dispensers areas. The walls and doors in elevators look very dirty. We feel that the property in general needs a lot of mantainance and attention.

Beautiful hotel and bar! And great location!

Staff on site are very nice

Great!

This hotel was very convenient to the venue we were attending walking distance and environment was safe hotel was also comfortable

Me parecio una increible relacion precio-calidad. La comida muy rica y muy variado y los tragos gratis muy deli. Y la vista es increíble

Hotel was great. Staff was friendly. Except the staff in their restaurant. They were all in a bad mood, I just wanted to get out of there.

The breakfast was awesome, big ol buffet. The happy hour was a plus. And being right off the river walk was perfect. Didn't have to drive anywhere. The rooftop pool was super cool. And the view up there was amazing. Definitely will stay there again.

Enjoyed our stay.

Everything was perfect 100% recommend!

No choice but to park on property, which was expensive in addition to valet tip.

Please call ahead of time to get measurements for the "accessible bathrooms with roll in shower." My very standard size daughter could not fit in the roll in shower with her commode chair which is also standard size. Half of the chair was sticking out and we had to flood the bathroom to even wash her hair, it was absolutely ridiculous, especially for over 200 a night. Sadly, it was the second hotel we tried and we were too tired to complain and move again. Always sad when a hotel advertises a roll in shower, when it absolutely is too small for anyone in a wheelchair. Drury should do better and knows better to advertise accordingly. Also, we were put in the far tower which is quite a hike for someone in a wheelchair, two two different elevators and a walk/roll up a semi steep carpeted ramp. My daughter would have had a hard time getting to the room each day alone. Other than not really being wheelchair accessible, the hotel was fine. The people who work there are friendly, which is nice, but they really need to do better about accessiblity.

Well kept

Beautiful building, great location. Breakfast had a great selection. Room was clean. It was good for one night, would not book it for longer stay because the AC was ridiculously loud and not very effective.

We usually stay at the drury inn and suites and booked this because the other was being renovated. The halls are very echoey and feel kind of like an old mental hospital. The room was dark and smelled funny. It’s was overall ok. The bathroom floor could have been cleaned better. The breakfast was decent and service is good. I’m not a fan of where the river walk access is vs the other drury. We had an ok stay but probably wouldn’t book this hotel again. The pool was fine but the concrete bricks up there are a little sketchy.

Everything was great! Room, food , location and great staff

We had a wonderful stay at the Drury Hotel. The location was great, allowing us to walk to most attractions and restaurants in the area. Our room was well-appointed and cleaned thoroughly every day, ensuring a comfortable and pleasant atmosphere throughout our visit. Additionally, the staff was exceptionally friendly and helpful, always ready to assist with any questions or requests we had. Overall, it was a fantastic experience that made our trip memorable.

Good breakfast and happy hour snack options

We celebrated our anniversary weekend and staff Theresa went above and beyond, she upgraded our room to a balcony view, we enjoyed the pool and spa view and also we were able to enjoy the light show for the San Francisco Cathedral from our balcony. We also enjoyed the complimentary dinner and drinks and we were just steps from the River walk. We will definitely come back

Enjoyed all the amenities the hotel had to offer. Clean room, great staff, and memorable kickback.

Rooftop pool. Historic. Rooms are great! The bad...having to switch elevators if in the non "Alamo" tower. Also parking is $40 plus a night.

Great customer service and love the extra amenities such as the kickback bar.

The breakfast bar was one of the best I have seen in a while. We really enjoyed our stay and we are thankful for the attentive staff.