Drury Inn & Suites San Antonio Northwest Medical Center

If you need a safe, clean quiet room, here it is. Parking is a little intimidating in the secure lot but it works. Breakfast was good and hot, could use some fruit though.

After already being there for 3 days, my daughter arrived back at the hotel before me and waited in the lobby. They knew who she was, but the man at the counter kept trying to kick her off the property and even told her that I wasn't registered in their system as a guest! They never showed up to vacuum the room, even after I directly went to the front desk and requested it. They're supposed to have 24 hr coffee available, but no less than five times, it wasn't. Some staff were accommodating and just went to make more and some were rude and asked me "if I was sure that it was gone", "there was still decaf", "wow, you drink coffee late", and "I'll get to it in a minute" - meanwhile, 30 mins later.... The facilty as a whole was neat and clean. They let us stay in the hot tub for a good 30 mins after it was supposed to be closed. The rear elevator does not work, which was hard as I'd had recent surgery on my foot. The rooms are very plain and basic, it doesn't give you the higher end feeling of other Drury's I've stayed with, but it was clean and safe.

As ALWAYS, Drury does not disappoint! This stay was so wonderful from comfort of the bed, cleanliness of the room, friendly and helpful staff (Nick at the front desk and Joseph during Kickback), to amazing quality for breakfast and kickback! My only complaint is that there are not enough Drury Inn locations! Please expand and continue setting the bar for hotel experiences.

Very clean and comfortable. Loved everything about our stay. Very secure parking. We stay at Drury whenever possible.

Nice overnight stay.

We all loved the stay kids

I love this hotel but I had a situation twice where the air conditioner would stop working and that is really inconvenient when you cook. The front desk clerk was great but this was more of a building maintenance problem.

Everything was great enjoyed our stay

Very nice place. Would definitely stay there again.

I liked that they provided warm food in the evening.

Great place to stay, never disappointed. Plus happy hour helps a lot. Thanks

Good hotel, great location . The only problem I had is the night front desk employees on Friday, Oct.23 were rude and not friendly at all. We always stay at drury hotels. This incident won't stop us from staying at drury.

Staff was great, friendly, and kind. I cant complain. And to my surprise, they had fountain drinks and popcorn, which was perfect. Enjoyed complimentary breakfast annnnnd dinner. That in itself deserves 5 stars. Overall, great stay. I would return back.

Our stay was great and staff was friendly, love the fact that they offer breakfast which is very good. We have stayed at other Dury hotels and have been very satisfied

Great service!!!!!!!

The rooms were super roomy and the beds were actually queens! Love the breakfast, they had lots of food out not just a small portion. The staff was actually telling us to get more if we like. They had waffles, eggs, potatoes, sausages and tortillas in case you wanted to make tacos. Of course they had hard boiled eggs! I love when they offer that! Different types of juices but that was the only bad part they were all watered down so I got coffee and water. Coffee was very good! I’m a huge coffee drinker so I love that. I love that they had the trolleys for luggage because we were all girls with lots of luggage so that helped us so much! The INDOOR pool was as very nice. They also offered the evening cocktail hour that unfortunately I did not make on time. I’ve never stayed there before but I will from now on! Oh and the front desk girls were all awesome!

Very nice staff, very knowledgeable and friendly staff.

Staff and property were great!

Breakfast and dinner was included. Managers and staff were very welcoming and friendly. Enjoyed my stay very much.

Excellent service and amenities I will stay here again

The staff was very friendly and helpful. There's plenty of parking and it's free. The indoor pool and jacuzzi was awesome. And the the best part for me was the complimentary breakfast and happy hour (3 drinks per person + lot's of options of food like nachos, hotdog, salad, baked potato, pulled pork, beans, etc.)

Drury is always a great option. The staff is friendly and quick to help, there are never any issues. Definitely recommend!

Staff was friendly, breakfast and dinner were free and extremely good, loved our stay here. Highly recommend!

It was a great hotel, nice breakfast. The rooms were clean.

The staff was extremely friendly. The hotel is family friendly with a good breakfast. The managers were in the breakfast area taking guest empty plates and cleaning tables. The managers were wonderful. The only kind of negative thing I can say is in the suite, the sitting room area did not have it own thermostat so where my son slept was warm. Other than that everything else was wonderful. This will be my go to hotel each and every time my family visits San Antonio.

El hotel está excelente en general la habitación muy limpio todo

Every staff member we met, from the front office to the breakfast crew to the cleaning crew, had the best attitude! Kudos for such a great staff culture!!!

Even though the hotel in the med center is An older one it is still very well maintained and managed just like all the other mega Drury Inns. I enjoyed my stay and my room was smaller but cozy. The only thing that I had trouble with was my bed, it was very very soft but it moved uncontrollably with every move. Other than that it was a great stay.

Clean room

Great place to stay very convenient location for medical appointments and procedures

Bed was super comfortable and much nicer place than most around the medical center

Just loved it!

Staff

Good location food breakfast could have a little more variety.

La persona que te hace el check in muy amable. Todo el personal.

Great Staff

Whenever we're heading to San Antonio this is our go-to spot. Great location, great staff, great amenities.

Staff were great, very nice, helpful and most importantly welcoming. The room was clean, only slept there one night, but the room was hot, even though I kept lowering the A/C, it just wouldn’t cool down. Didn’t sleep much due to the room being hot.

Breakfast and kickoff dinner was great.

We really enjoyed out stay and will stay there again. Kay

It was a great stay, we had breakfast and dinner on the house.

Can’t beat the hospitality. Breakfast, lite supper and 3 alcoholic drinks for the price of a one nite stay.

Booked a room at a different hotel, bad mistake. Reviews are not always correct. Couldn’t leave fast enough after checking in. This hotel is a 10/10, safe, clean, staff friendly and overall what a true 10/10 hotel should be.

Room was very clean.

I highly recommend you won’t regret it.

Breakfast was delicious, everything very clean and organized. Pool area was great easy check in and check out.

First time ever staying, and I definitely will be back

Rome service hot tub everything was super amazing, great stay would come back to this hotel.

Super nice clean and friendly staff

We loved this place! Had never stayed at a Drury property before, but we loved it. Room was great, staff was great, pool was perfect, honestly, we do not have one negative thing about this entire stay!

Nightly meal is a great bonus.

Nice property, easy access. Noisy on the weekend, but room was pretty quiet, and clean.

Everything was great great

Nice hotel

I love this place. Planning a longer stay.

Clean very comfortable rooms,great staff,it was all amazing.

Great staff

I set the thermostat to 66 (as lowest as it would go) waited 1hr. went to front desk was told it would take 1 hr for room to cool down I told them we had already been in the room for an 1 hr. 30 min. and A.C, setting had not moved at all still at 77 they sent maint. up he suggested we change rooms long story short new room we got had the same problem I set the A,C, at 66 on mon. and on check out day wed. 7:30 a.m. room temp finally went down to 73

One of the nicest places ever stayed at! Nice staff very helpful. Great breakfast n dinner.

It was great, always look forward to it

When I stayed there last year one of the elevators wasn't working. It still wasn't working but as I was leaving zI could hear work being done on that elevator. Even with that one problem I would stay there. The staff greeted you with a smile every time you walked through the door. The rooms were clean and the temperature was comfortable when you first open the door to your room.

Visited a month ago

The hotel is in a very conveniente place close to alot of fines dining and close to mall and shopping

Easy check in process and friendly staff! room was clean with comfy bed/pillows. Evening reception had good food selections, as did breakfast.

Great Service, friendly staff. Definitely recommend 👍

Drury Inn is an exceptional value. We found the staff to be friendly and helpful. Rooms and facilities were clean - pool/hot tub was great! The happy hour was absolutely terrific (saving $ on dinner for sure) and one of the best free breakfasts I've ever had at a hotel (there was something for everyone). I will be looking for a Drury Inn where ever I go in the future.

I stayed at the Drury Inn with my husband and my 2 boys joined us, we rented a total of 3 rooms, we loved that it was walking distance to restaurants and very close to several coffee shops, this place was very clean and we loved the swimming pool and the breakfast. Very good biscuits, and variety of things to choose from. I would stay here again.

Very good hospitality.

The room were clean and the pool area very nice. Breakfast and Dinner were really good. Will come back again

First time staying at a Drury Inn and loved it! Had no idea they had the free drinks and dinner buffet in the evening. Also noted it’s an indoor pool which we usually don’t prefer BUT this one was nice. Not muggy and hot inside the pool room like indoor pools usually are. All that together was a great ending to the day with kids after a hot day at SeaWorld!

Also the front desk attendant told us to not leave anything in our car because it was a popular area for car theft, which I know is common sense and we wouldn’t leave valuables out, but still made us uneasy. The whole hotel needs to be renovated to be up to the standard we are accustomed to from other Drury locations (like the ones off 1604). Will never ever stay here again

Very clean, staff was always kind and helpful from the front desk to the ones preparing food and any maintenance workers we encountered. The evening food and drink was a nice amenity which most places don’t offer. We always stay here when we come to San Antonio.

We had a great experience with our stay. The free food was delicious and the kiddos love the free popcorn:) The one and only downfall was that one of the elevators wasn’t working so, it took a few minutes to get to use it.

Hot tub and swimming pool was open and we enjoy. The staff were nice. Room were clean. Pet friendly. It was more than we expected.

Our room was clean. Staff were wonderful kind helpful. Had a great breakfast and serve dinner every night. We plan to return next month again.

Everything was perfect and clean, Drury never disappoints me ♥️

It was a great stay. Thank you.

We found a second elevator that works! Everything was great had a wonderful stayed would definitely return!

We loved our stay. Everyone was friendly. The room was super clean and comfortable. The bed was super comfy. The room was super cold. Breakfast was delicious! They had eggs, potatoes, sausage, biscuits, and gravy. Oatmeal, boiled eggs, waffles, toast, bagels, and coffee. Dinner was delicious! Friday dinner was chicken fajita tacos, soups, salad, hot dogs, nachos. Saturday dinner was pork sliders, baked beans, baked potato, salad, chilisoup, hot dogs, nachos, and a soda fountain. They also give you three free alcoholic beverages. They also pop fresh poocorn every night! It was nice, we are definitely staying again!!

Clean room, nice indoor pool, great kickback and lots of variety on the breakfast

It is always great to stay at Drury I enjoyed every minute there staffing is also great

Everything was excellent!

Descanso de unas horas, tal vez vuelva. Bien ubicado 👏👏👏

Was excellent

Everything

Rooms are exceptionally clean and comfortable -

We had a great stay! Thank you

Food was delicious and the staff where super nice

Amazaing stay friendly staff!

This was possibly the best hotel I've ever stayed at. All staff was nice and helpful. Breakfast was great. Dinner was great and adult alcoholic beverages were included during dinner time. Everything a great. 5 stars hands down.

Everything was great and we enjoyed our stay.

Excellent

We love Drury hotels

Nice Quiet place to stay clean. Very good service.

I love staying at Durry Inns they never disappoint

Everything was excellent, food, clean room , drinks!!!!!

Friendly staff, Pleasantly surprised that they had a dinner buffet as well as a breakfast.

Our favorite place to stay when in SA

Breakfast buffet

very nice! staff was so helpful, everything was clean!