Days Inn & Suites by Wyndham San Antonio near Frost Bank Center

Room was not clean. Refrigerator door would not close told staff they did nothing. Dog barking across the hallway at 4:00am called front desk the dog was still barking at 7:00m. Breakfast was horrible no meat. Doughnuts were leftover it seemed

The place is very clean and the employees were very helpful

The staff was able to assign us the two rooms next two each other with the option of "connecting" both.w

Located near a venue that held a concert we attended Overall it was good

Clean Room had a smell

Bad

Exceptional

It was very quiet and in a good spot

Exceptional

Nice variety of options for breakfast. Location was accessible to highway

Pleasant

Great staff, and I had excellent parking for my motorcycle My TV wasn’t working, but that was fixed. I had to change rooms. That was the only inconvenience

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The room was spacious enough, and the complimentary breakfast was definitely a plus, especially considering the affordable price. However, I think they could improve their bathroom amenities. The hair dryer was so weak that it felt like it would take two days to dry my hair! 😂 They also don’t provide liquid hand soap or shower gel, just bar soap and a small tube of shampoo. Other than these minor issues, I liked our stay. If you’re looking for a spacious room at a reasonable price with free breakfast included, this hotel is worth considering!

Comfortable Not enough electronics plugins

Me gustó mucho

Rooms were clean

It was fine during the day until we got back at night and we saw roaches. So we just got up and left

the lady at the front desk was nice and helpful and accommodating to my wife's needs pillow cases looked used on some pillows

Very polite front desk staff,and a great breakfast!

N

Passable

The room was clean but needed repairs.

The staff was friendly and allowed be a refund without an issue. The room was not clean at all. The floors were very dirty, the toilet had poop around the rim, and the beds looked like the sheets were just pulled up after someone else slept in it.

Bad

Good

Exceptional

Exceptional

Pleasant

The location was near Freeman Coliseum and not too far off downtown so it made our destinations easy to access! Rooms are big. It smelled throughout the whole building, including room. Some rooms AC was not functioning as well as others.

The staff was amazing, very kind and helpful! The hotel and room were absolutely pristine, very clean. One little thing was that the shower water took some time to drain but other than that it was great. Will consider staying here again.

The staff was great. The building has a lot of patching and behind the beds where dusty and dirty.

Good service, good breakfast and free parking.

I had a wonderful stay at this hotel! The man with long hair who worked at the front desk and breakfast was incredibly friendly, helpful, and welcoming. He is truly an amazing employee who goes above and beyond to make guests feel comfortable and cared for. His positive attitude and excellent customer service really stood out and made my stay even better. The breakfast was delicious as well! Employees like him make a real difference in the guest experience, and he deserves to be recognized for his hard work and dedication. I would definitely recommend this hotel!

Don’t book there. Dirty, no shampoo or soap products.

Always a clean and quiet place to stay.

Hotel property is located in a quiet area, plenty of parking space and staff is very helpful/friendly.

Their was nothing to like, the room was dirty the walls and door frames had dirt, grime, old food and spilled liquids it was disgusting

Friendly staff clean room good breakfast

Staff respectful

Very clean hotel, is the first time we stayed here, but I love it,

Terrible atencion reserve mi estancia pague y cuando fui no me dejaron quedarme que por problemas con mi id ,ahh pero si cobraron y no me quisieron rembolsar que por que el pago se habia echo en expidia y contacte a expidia y tambien dijieron que el hotel era el que tenia que rembolsar pero ni uno ni otro termine agarrando otro hotel de la misma cadena y ni problema me hicieron ni me han echo semanas atras ya había reservado en ,california,phoneix,el paso y en muchas partes mas y nunca me han dicho que mi id tiene problemas hasta horita ni un mensaje del hotel y expidia si me rembolsaran

The rooms were not to my liking and had a smell. It has the old school air conditioning units and it made it hard to sleep. Other than that, it was okay and was close by to where I needed to be.

Another great stay, love staying here. Good location for everything I need to do, staff is friendly and rooms are always clean. Thanks for fixing the eggs from my last visit! Now, back to the Texas waffle iron!

I would give it a medium rating. Which is what I should have expected for the price. It had a pretty high rating so I thought it would be better than it was. Staff was very helpful. They don't provide a coffee maker in the rooms. You have to go to the lobby where they have coffee. Rooms were ok and fairly clean

Great lo

good parking

Considering I only paid a little over $100 for the night and it was a quick nine minute drive from downtown San Antonio I will book this hotel once again when needed

The bed sheets were still wet. The room smells like mildew. Bathroom outdated, tub looks yellow. Broken knob. Floors are sticky. Breakfast, all supermarket produced bread and pastries.

As soon as you walk in, you were overwhelmed by the smell of mothballs I’m guessing. Not sure what that smell was. That area was the nicest of the hotel. Our room had mild Dewey smell. The tub had mildew stains around and rusted spots. The hairdryer literally had exposed wires. The food choices for the breakfast was ridiculous. I attempted to eat a blueberry muffin and it was very stale. Just not what I was expecting for the price that was paid. Would not stay at this place ever again. Would not recommend it to any of my family or friends. They spent the money. Looks like to update the lounge area, but did absolutely nothing to update the rooms. The room was very poorly lit two little lights by the bed and one by the TV just was not enough light. I am not gonna open the window fully on the first floor to get outside light.

Decent clean place for the price.

The place was clean. No problems or issues. Wish the breakfast was a little better

Location is not good. Hotel is outdated. once checked in, it did not feel safe leaving. the hotel

The room smelled like mildew and water damage could be found on the roof and throughout the room. The bathroom was dirty and the toilet seat wasn’t attached. Across the board the property was not very well maintained and smelled horribly. The bed felt moist when we went to get into bed.

Really great front staff folks; did the self check in and saved a lot of time. Room was clean, bed was harder than a rock. For a handicapped accessible room it was strange: no bars, a VERY slick bathroom/shower. Not one thing to hold on to anywhere. Shower never got hot. Breakfast was a definite ‘meh’. Clean place, quiet. VERY easy to get to Frost Center-would stay again.

The room was reasonably clean, there were some crumbs on the floor. AC worked great, outside temps over 100º. Bed very comfortable. The breakfast was not too good, waffles were frozen and you put them in a toaster, eggs were the powdered egg variety, there was no meat as in sausage or bacon offered. The muffins, doughnuts seemed to be bought at a 2nd hand store. But fir the price of the room, I'm not upset at all.

Limpio y buen servicio.

The staff was very helpful, breakfast was great, and the room was clean and spacious. Very nice visit.

Dirty smelly breakfast was cold, sheets were dirty etc.

Walter and Alicia are fabulous. Helpful, friendly and available. Our first time staying at this location. Also, 7 min from Frost Bank Center...win, win!

Estuvo bien para pasar esa noche Probablemente no volveremos

Some outlets wasn’t working. AC wasn’t working good

The room was clean, and the staff was very friendly. Would stay here again

They've done a good job maintaining the place and for the price, it was a very good value. I'll recommend it for future stays

The room looked like it had not been cleaned and there was no hot water. Will never stay here again.

Everything was good 👍

Room was not bad, however, the ac unit had an old smell to it so it filled the room with that. The bathroom could have been a bit renovated and the water wasn’t really warm/hot. I wouldnt stay here again

Professional and helpful staff. Clean room. Basic breakfast.

Property was good to stay at. Staff was friendly and helpful. Place was also quiet as well which was great. Good place to stay at for a quick day trip.

Clean

First afternoon, front desk, young girl did not know too much customer service finally the nighttime service desk Walter arrived and he helped us . He is wonderful. I was even impressed that he's doing lots of rounds around the hotel to be sure that everything and everybody's safe.. He's the one who is at the reception during the nighttime and in the morning he is cooking the breakfast and getting ready the breakfast for all the early risers so I hope he gets a promotion or he can find another job in a place that they would recognize his wonderful services.

Good property will return

Found roaches in my bathroom

Walter the front desk clerk was amazing. He made our stay even better. We will stay here next time we come to San Antonio!

Great hotel thank you

Everything was great and I plan to return some time in the near future.

I think they should’ve gave us a refund. We were in bed asleep. Someone came into our room woke us up and then ran out. The door left the door open went to the hallway. They went down the stairway never seen who it was.

You could tell they really didn't clean the room because it was hair other people's hair on the floor in the room and in the bathroom

Room was spacious. Hotel was clean enough. Our room and the door to our room however was not secure and could be opened by sliding a credit card in the gap between the door frame and door to force the lock open. Our kitchen sink in our suite was clogged. There was seemingly one elevator that continuously skipped us on the 2nd floor to get passengers on the higher floors first and by the time it’d get back down to us, the elevator would be full. Every time. We had a cart of things to carry out each day so it’s not like we could easily squeeze into an already full elevator so we were either waiting more than 10+ minutes each time for an empty elevator or, frustrated and tired of waiting, we would carry all of our things down two flights of stairs, which we did numerous times. This issue alone is why we probably wouldn’t stay again.

Everything was good as expected

Great time, great staff and great hotel

Muy malas de mala calidad

That went off and I have a hurt ankle I’m healing. I used the safety bar for help and completely fell off throwing me into the shower and hurting my ankle even more. My spouse told them about it and how I was hurt . I also told them during check out and also in text message they send you asking if we need anything during the stay. Yet they didn’t seem to care. Now my physical therapy for my ankle be longer due to being hurt again and also my arm from The fall ( the bar only had one screw left hanging. It was completely taking off the wall!) I can’t imagine an elder person or someone in worst physical condition then me and this happen to.. it honestly could have killed someone who depends of them and taken a fall like I did. No refunds or sorry. They did send maintenance but told them wait tell I left cause I have younger kids. Love this hotel and my favorite to book and recommend but this was a very unfortunate accident and I feel like I should have been refunded due to injury/ fall. Never once was I asked if I was hurt/ if I was ok. Did I need medical attention. And my spouse even told them I can’t walk to front desk cause I was still down in the shower in pain trying to recover. So the lack of caring in a simi emergency is why I give the review. They should have asked if I was ok. The whole thing is off the wall and I should of been refunded

Our stay was a very pleasant. Our room was very clean and spacious. The breakfast area was very well kept and a male worker kept it well stocked . If I travel back to San Antonio, I will definitely stay her again .

I would most definitely stay again

The staff was nice . The entire hotel had a musty smell. The shower didn't work in one room.None of the bedside plugs work in the second room. Breakfast was good.Hopefully is hotel gets an upgrade.

Safe place to stay we enjoyed our time in here

Sheets and towels smelled sour, elevator was sketchy. Very motel vibe but hotel expectations. Large piece of egg shell in my scrambled eggs but other than that breakfast wasn’t bad

Breakfast wasn’t good. Understaffed. Otherwise clean and comfortable. The best thing was that it was pet friendly!

Good

Clean and breakfast was great.

Staff was nice. Property was clean.

By far one of the best hotels I’ve reserved and enjoyed in San Antonio.

Nice staff and clean rooms.

The hotel had a smell as soon you walked in. Same thing with the room it smell. The drain was really bad the water did not goes does for either shower tub or sink. Water was over floating

Checkout was quick and easy. Staff was friendly and professional. Absolutely no complaints 😊

The stay was great , room was cold , staff was friendly , the lobby , elevator and hallways can use a little bit more cleaning . Room was very spacious ; our blind was broken in room prior to our stay but front staff was alerted right away and very helpful !

Room was clean felt very comfortable and safe breakfast was really good few options available

Really close to the Spurs frost center.

All was great

Room smelled misty. Ac had a loud noise.

This was a nice hotel and I had a good stay. The exterior could have been cleaner (some trash in the parking lot not picked up) and the interior might need a refresh. But the staff were very pleasant and professional and the bed was super-comfy. The breakfast was OK but since it was included in a very reasonable room rate, there's really nothing to complain about there. The hotel is on the east side of Houston but only 20 minutes on Commerce Street from downtown. It's not located near anything of note except Frost Bank Arena (and an HEB if you need snacks or something) and beware that traffic in San Antonio these days is a nightmare, especially if you're unfamiliar with SA.

We stayed at the property for a AAU Basketball National Tournament from Thursday, June 18th-Sunday, June 21st. The property’s landscaping was unkept, especially in the back parking lot. The room was decent until the last date of our stay when we were about to go to the lobby to check out, my son discovered a roach on the bathroom door. I informed the front desk lady, wrote it on a piece of paper as she told me to do, and she wrote in a binder. The housekeeper came once during the stay, knocked a couple of times, and when no one answered because we were sleep, she entered and only took out the trash. The towels were never changed out as my sons had to reticence new towels from the lobby area by asking an employee for some, and our beds were only made up once. The hallways reeked of mildew due to the old carpet, and they never cleaned/vacuumed the hallways because we observed Fruit Loops cereals on the staircase and a q tip that was never picked up throughout the weekend.

I checked in and checked out 2 hours later. The hotel is situated in a not so desirable neighborhood. Parking is not secure although with monitored cameras at the front desk. Senseless because there’s never anyone at the front desk! Air conditioning in room was so loud I turned the volume of the TV up and the adjacent room came to complain that the tv was too loud. It was just a horrible experience. You get what you pay for.

Staff was not helpful didn't like the location...

This was one of the worst hotel stays I’ve ever experienced. It was immediately evident that the room had not been properly cleaned before my arrival. There was hair all over the floor and hair in the tub as if someone had shaved and housekeeping never cleaned it. There was brown residue in the sink, stains on the floor, rust and grime around the fixtures, and dirt throughout the room. The photos speak for themselves. I immediately reported the condition of the room to the front desk and requested to be moved. I was told they would notify the manager, but they refused to accommodate me by providing another room. I then requested that my room be thoroughly cleaned the next day, and when I returned, it still had not been properly cleaned. To make matters worse, at breakfast there was a guest with a huge dog right next to the food area. It was absolutely disgusting and completely unsanitary. The location was also disappointing. The hotel is directly across the street from the projects, which added to my concerns about the overall environment and experience. At checkout, I asked to speak with a manager and was told she was already aware of my complaint. The staff refused to provide me with a phone number or email address for management. Cleanliness and basic customer service should be the bare minimum. This property failed on both. Between the filthy room, unsanitary conditions, lack of accommodation, and management’

Other than 1 mishap of not having a shower curtain, it was hastily dealt with and I had a great 2 nights there. Very convenient location near Frost Bank Center and Freeman Expo Hall.

Nice location.

Place was super clean and staff was really nice, the check in process was quick and easy. Tasty breakfast!

However, again, it served its purpose. The room overall was as clean as expected. There was only one elevator, which did make moving the luggage to and from the car difficult when multiple people were getting ready to check out. Also, there were no free weights or weight machines in the fitness center just an elliptical, a bike and some other type of cardio machine with an ab roller and a few medicine balls.

They had plugs as well as USB plugs between the two beds and the USB plugs didn't work. So we had to ruin a cord to the other side of the bed to charge each phone. Then the plugs in the wall that they had a lamp plugged in to only one plug worked. The floors were not very clean. In the corn next to the bed there were chips and next to the fridge was dog food. We didn't bring a food so it was not from us. We have stayed here three years in a row now and it seems that things are getting worse by the year. Won't be back next year. Going to find a new place.

This property was in a good location for what we needed, but I can’t say that it was super clean or well maintained. I will not stay there again.

In River view walk

We wanted to checkout the first day we got there. The sheets had stains, the microwave started popping on first use. The pool was broken. The breakfast was terrible. The staff did try to make it right by moving us to a different room - the sheets were better, the microwave worked, now the coffee machine was broken.

1 day the breakfast sausage was cold and 1 waffle maker didn't work. Parking was small in the front but bigger in the back.

Amazing staff were friendly

Pleasant stay.

Kids enjoyed the stay and we loved the breakfast

Terrible stay here, checked in around 8pm and the lobby was very dark and dim with the lights turned off. Once I got to my room it had a weird aroma to it, almost like BO had mixed with cleaning products. There was also some red staining on the bed sheets that had a blue hue surrounding it as if someone had tried to clean or scrub off the red staining. this hotel also has conjoining doors between rooms and although the guy at the front desk ensured me they stayed locked at all times, I was able to unlock the door from my side and see the door attached to the room next to me. There was also random boogers and things stuck onto the wall that were hard to have missed if the rooms were cleaned properly. The inside of the shower was also dirty and could have easily been wiped clean. Hardest time ever trying to get a refund for this hotel, the front desk was unhelpful and told me he could not give me refund and I needed to contact the third party website I booked from. he never stated he could not refund me at all, just that he was unable to and to contact someone else. I was denied the refund from the property but was given a voucher from hotels.com who I booked through. Will never book here again and it is not worth the price at all. It was musty, gross, and in a weirdly sketchy part of town. Don't waste your time here, it's a DaysInn for a reason.

This was the worst hotel I have stayed at. It smelled musty and did not feel clean. The breakfast was terrible. Spend your money elsewhere