Days Inn by Wyndham Suites San Antonio North/Stone Oak

The staff rude

Very good

and great price. Staff is very friendly, helpful and professional.

Thank you

To start out with, first thing we noticed after we come in that evening was that the security doors were tied open. Anyone could walk into the hotel at any time without anyone noticing. the breakfast bar supposed to be a continental breakfast with a long way from it, not everyone eats just apples. People that have toast would like jelly and the muffins that we got most of the time were on the dry side, for as far as the breakfast went, I had to go somewhere else every morning to get my breakfast. This was part of the reason I we checked into this hotel. I’ll be more questioning of Wyndham’s that I stay at from now on out.

Plenty of stores around this area.

The location was nice.. central to areas we wanted to visit. Close to airport. A good distance from the high traffic areas. Amenities not available - pool was closed and laundry was out during our whole stay. Then the coffeemaker was not working and the juice dispenser.

Nothing your worker that’s a girl with glasses that works in the front rude for no reason

Have scored top marks for everything as for the price paid it was fantastic, clean room, comfy bed, and quiet. It even Had a pool. Would definitely recommend. Breakfast wasn’t amazing but for the price paid you really cannot complain. If you’re fussy grab some jam on toast and a coffee you’ll be set up for the morning.

I had a really nice stay! I was mostly out exploring during the day and only came back to sleep, but everything was clean, smelled nice, and the staff at the front desk were very friendly. The room was comfortable, and I didn’t have any issues during my stay. Overall, a great experience!

Breakfast was very minimal.

Breakfast was very minimal.

Terrible staff. Very rude. No food allowed in the rooms and bunch more hotel policies that make stay at the location horrible. Ended up leaving and staying at a different hotel

Superb

I loved the room!! The TV wasn't user friendly. I could only get a few sports stations. I went up and down the channels but nothing showed.

I didn't have my physical debit card only had it on my phone was told that the hotel didn't have tap to pay so I used my aunt's debit card to pay 92.50 for the room then after he charged the card he then told me he had to charge it once again for an additional 60$ witch she didn't have on the card so because he said that they couldn't except tap pay I wasn't able to stay and he couldn't refund the 92.50 back on the card so I was unable to stay the night!

I loved the room!! The TV wasn't user friendly. I could only get a few sports stations. I went up and down the channels but nothing showed.

Exceptional

Poor

I didn't have my physical debit card only had it on my phone was told that the hotel didn't have tap to pay so I used my aunt's debit card to pay 92.50 for the room then after he charged the card he then told me he had to charge it once again for an additional 60$ witch she didn't have on the card so because he said that they couldn't except tap pay I wasn't able to stay and he couldn't refund the 92.50 back on the card so I was unable to stay the night!

I was happy with the front desk when we went and complained about another guest load music at 2am . They took care of it. ASAP The smell right when you walk in the hotel, it stinks. 2 out of 3 mornings they ran out of breakfast items. Shady people hanging outside at the parking lot all night.

I was happy with the front desk when we went and complained about another guest load music at 2am . They took care of it. ASAP The smell right when you walk in the hotel, it stinks. 2 out of 3 mornings they ran out of breakfast items. Shady people hanging outside at the parking lot all night.

Worst place ever they don’t help accommodate anyone and they are rude. I was staying one night got in past midnight was leaving at 7 am and I didn’t have the $60 deposit which was more than what I paid for the room so they wouldn’t let me stay and wouldn’t refund my money. Days inn FAIL!!!

Comfy beds, nice room decoration No hot breakfast, just waffles.

It was next to a few good restaurants and the staff was friendly My sheets had some thick black hairs in it and grass, which was strange and the shower dripped all night long. Oh and the breakfast was just 2 different type of cereals and make your own waffles

It was next to a few good restaurants and the staff was friendly My sheets had some thick black hairs in it and grass, which was strange and the shower dripped all night long. Oh and the breakfast was just 2 different type of cereals and make your own waffles

No hot breakfast, just waffles.

I’m

Breakfast could've been better..other than that..no complaints.👌☺️

Combined with the poor quality of the breakfast, the unpleasant odors in the rooms and towels, and an outdated microwave that does not even work, the overall experience has been extremely disappointing. The hotel falls well short of providing the cleanliness, comfort, and hospitality that guests should reasonably expect.

The room had a damp feel and smell

The hotel looks so outdated, the doors and walls look like people have hit them. It feels so humid everywhere, the room was humid and 79 when I walked in, and started humid all night. Breakfast is limited. It was only waffles and some cereal which ran out quick. Not much seating for breakfast it was getting full. Blow dryer isnt strong. Milk tastes water down , how idk but it was. They had 3 apples lol.

El cuarto no era del todo limpio, el sink no funcionaba bien el agua se iba muy despacio. El AC no me dejó dormir hace muy ruido.

Yes, the hotel staff were accommodating and friendly. The phone in the room was not operable and needed to be replaced. Cleaning staff did not service the room and clean towels needed to be requested and picked up from the front desk. The continental breakfast was not appealing and was lacking in variety. Not my most enjoyable place to stay.

Clean and quite

It was a good stay

The staff was kind and helpful. The breakfast was okay. It was convenient for someone in a rush. The hotel area was clean and well maintained. The room was quiet too. Slept well.

We had booked two weeks prepaid in a king suite. It started upon check in when we were switched to an “upgraded “ room due to water damage in the original. The room we stayed in was partially remodeled but the kitchen area was dirty, the fridge was not working at first and the microwave was not secured. The entry door was jammed and there was a smoke detector missing. We reported the problems and they were good about fixing the issues. We checked out a day early leaving the room clean and damage free. My damage deposit was returned. Two weeks later I noticed a significant charge on my credit card that I did not authorize. When the hotel was questioned, we were told it was due to a damaged television though no report of the damage and charge was sent to me and even after it was requested it was not sent. We have tried to work with the hotel but to no avail. I have been hung up on multiple times and have never been able to speak to the manager. The only good thing about our stay was that the hotel was located in a perfect area and very quiet.

Nice, clean room with rolling desk chair. Clean bathroom. Quiet, simple place to stay for an overnight on a trip. Thank you!

Me gusto mucho solo que la alberca la cierran temprano no limpian el cuarto cuando uno renta dos dia pero el trato al 100% me gusto

Sofa bed had no linen and mattress was really stained . Restroom floor was dirty Room had a real bad smell. Tv remotes didn’t work no WiFi codes provided. Front desk made me upgrade to a suit because I had my three kids with me and they said a 2 queen bed room wasn’t enough for us and it was a violation from the city to be in a 2 queen bed room with three kids , when I do it all the time. Breakfast included was cereal and waffles only Will not recommend and will not return.

Room was clean and smells good, check in was fast and easy. Didn't take much time to checkout neither.

Es un hambiente limpio y acogedor,muy buena atencion ,me gusto mucho

Excellent

Receptionist was do helpful. Thank you

I got there and there was mold so I went to the lady at the front office and she took me to like 5 rooms that all looked terrible. I asked her to give me my money back so I can find something else & she said she couldn’t. I asked her to make it right and she refused. I had no other option but to just stay because my family was about to get there. All rooms are horrible do not stay!

Mini muffins, bread, Raisin Bran and fruit loops, waffles. Very watered down juices. Walls are paper thin. I went there to work/write and the TV next door - at normal volume - was very distracting. The whole property needs a serious renovation. I won’t be going there ever again.

Overall good stay. It was worth the money. Breakfast was good .

A/C did not work properly. Could not control room temperature or fan setting. Hair dryer did not work at all. Only offered one type of room service cuisine (Mediterranean?) Tv remote had no channel guide to view. Small refrigerator was not level in the least. Hallway was extremely hot. Was unaware of $60.00 fee at check in after room was prepaid in full.

The room was clean and very well lit. After bringing our things in, we noticed roaches and because the place was so well lit, and you could see a lot of roach feces along the walls and at the sink area by the hair dryer. I tried speaking to staff about it in the morning, but there is no one to talk to at the desk they’re away at the moment . We arrived pretty late at night and there was people at the pool the morning when we left we saw the pool was completely green. The hotel is definitely not at Stone Oak I don’t even know why they put that on there.

The continental breakfast did not have eggs sausage or bacon. But waffles and the muffins were good

Another thing I noticed is that staff monitor the ice machine and may check how much ice guests are taking. If you’re planning to fill a large cooler or take a lot of ice, be aware that they may question it. Knowing these policies in advance can help avoid surprises during your stay.

I booked San Antonio location on Expedia. When I checked in they wanted $10 for our 15 yo, I told them on Expedia under 18 was a child. Back and forth, she called someone and the waived the $10. Then they charged $60 for possible damage to the room, said it would take 4-5 to return, it took 8 days to show as a credit on my card. Breakfast was a joke - served until 9:30 we were there about 8:30. The juice dispenser had 4 drinks - water, apple juice, 2 lemon aide. Fruit was 2 apples, no others, fruit loops and raisin bran cereal, two rows of white bread, one of whole wheat with 3 slices, no jelly and about 8 mini-muffins. They advertise a Texas shape waffle and our daughter was really looking forward to that. It was a round waffle iron. There was enough mix for about 7/8 of a waffle, in the cup a lot of liquid was on top, but it came out OK. I asked the desk person about refilling the batter. He did and was shaking the canister when he returned. The batter was very thin and the waffle was a bit over cooked on the outside and doughy on the inside. The ice machine on the ground floor was the only one working. 5 of the 6 fire doors to the stairwells where blocked open with a large sign present to keep them closed. That fire code is a life safety. I'm done with Days Inn...your experience may be better. Bill T.

Great budget friendly option as we were traveling to San Antonio for a wedding. Staff was very helpful and kind.

The staff was very helpful and accommodating. Was a good budget friendly option for our family that was traveling to San Antonio for a wedding.

We often stay when in town at Days Inn because of its location. It is usually clean but this time the breakfast was very slim and uninviting. Elevator, vending machines, ice machines...look outdated and old. We were not told there was not daily hosekeeping and in the room you only get small soap and small shampoo. Towels are small and very thin.

After making my reservation just like many times before, I called to see if there was a room on the 1st floor. Long story short, the lady I spoke to was so rude… She yelled at me, told me not to stay at their hotel, and hung up on me. I tried to cancel my reservation due to how badly I got treated over the phone but had no luck. I won’t be staying at this hotel again.

Door handles upside down. Turn up to open. Floor was dirty and the place needs remodeling.

Great room very clean. Staff was very helpful and friendly

Primary desk clerk will charge you for anything and everything he can to nickel and dime you that never happens at any other hotel I've stayed at. If you stay on the second floor, with kids, he will tell you to make sure they are quiet so you "don't have any problems with him". Beds in both rooms had stains on sheeting, rest of room was relatively normal. Room was quiet, AC cold. Pool was clean and breakfast was not bad...Fruits, muffins, 2 choices of cereal and a waffle maker. They will check your room before giving $60 deposit back. 5/10, don't regret staying here, but certainly won't again.

The handle on my shower fell off when I was using it to washing machines were out of water in the gym is very dirty the breakfast in the morning was horrible they had nothing to drink but water, no milk for cereal

Nice and clean great location

Staff was very helpful.

Compared to other hotels I've stayed at that offered free breakfast, the breakfast here was almost non existent.

No room service was provided and the key card stopped working every day… washer and dryer were broken

Everything about my stay was ruined when I realized or believe that they did not change the bedding before we got there. We had book two rooms, one had underwear under the bed sheets and the other one had crumbs and trash. I really can say anything positive since, I was not happy with the hygiene of the hotel. Spoke to the front staff and her excused was that they had been short staff. They did cleaned it after I asked them to but how can you feel confortable after that.

Clean room, nice staff. Would stay again.

The room was very clean and not outdated. At this price point it is well worth it. Parking also felt safe. Unfortunately the beds were a little too stiff for me and breakfast was picked up 15 min before their posted time. Not a big deal.

Need a better service at breakfast area

The advertised complimentary breakfast was disappointing.

The staff was amazing and welcoming. I felt like king Ron.

They don’t allow pets and their check out time is 11am which means if you’re a tired traveler or moving from one state to another you really can’t rest up. If you decide to sleep in there’s an extra fee for it.

I was told I had to pay to park. When we tried to check in at 150. It would be an extra 10 per hour early. The place was under repair, so there were smoking construction workers every. On every wall there were new rules. ( Ice can only be got on the 1st floor... no food allowed in the rooms. And most concerning, the made a photo copy of my ID and Credit card. When I asked about it I was told it was policy. If I didn't like it I could go somewhere else. We WILL NOT STAY HERE AGAIN!

We got there at 9:00 so not much to comment. We did have trouble getting on the WIFI in our room. My husband went down twice to the front desk but eventually were able to put in the password.

Front desk very helpful.

Clean room,good staff!!!!

Better breakfast, need more items, there is only waffle and sugar syrup, need sugar free also.

Room was ok despite left over trash in the bins and on the sink was a used car air freshener tells me they did not clean nor did they change the sheets as we seen Orange stains on the sheets I did read a sign on the mirror stating to save energy they wash sheets every three days which is absolutely disgusting to not change between stays

Good and safe location, clean room, friendly staff, breakfast very basic not so good but acceptable.

It was about worth the price. The one bed in my room was made but not cleaned, and there were some strange stains on it. The breakfast was included but was low on items, just cereal, muffins, and a waffle machine.

We loved this property. It was clean and convenient. The gym was perfect and the staff was professional and helpful. Breakfast was good! Tasted great and they went out of their way to make sure we were happy. The beds were very nice. We all slept well in them which is rare for me. Very clean room and facilities.

Parking was horrible two trucks were stolen

Not a good place to stay

Parking felt safe. Nearby restaurants and shops. Good water pressure in showers. No complaints, everything great. Would stay again.

I had a great stay at this hotel. The room was clean, comfortable, and well maintained. The staff was friendly and helpful throughout my visit. The location was very convenient, with easy access to nearby attractions and restaurants. Overall, I really enjoyed my experience and would definitely stay here again.

Perfect stay for the price. Room was updated… air worked good, nice big flat screen tv…furniture was all updated and fresh coat of paint. looked nice. Breakfast was sufficient. Room could have been swept… that was on complaint.

The hotel is an older building. It smells clean upon entering and the staff was friendly. The room was

Good location and friendly staff.

Extremely comfortable bed!

Ok

The room was clean enough, however it was a bit run down. It rained the last night of our stay & I woke up to a loud dripping noise. The window had a significant leak & the water was coming in at the top & dripping on the inside window sill. There were also long cracks in two of the floor tiles in the bathroom. When you stepped on the floor, the tiles would shift & make a cracking sound.

The check in was terrible as they couldn’t find one of the two rooms I had reserved. The front desk man was not friendly, I waited more than 30 minutes in the check in process. When I got to the room, there was two stains in the comforter, the toilet paper on the holder was empty. The continental breakfast not good as there was only cereal, waffles and some bread that they use from previous days. Check out the same unfriendly front desk man couldn’t provide me with a receipt since the printer was out of ink.

Parking was not a big deal. Arrived 10 PM. Room was standard room probably could’ve been cleaned better as there were hairs in the bathroom and residue on the nightstand. But for just needing a place to sleep the night it was not bad.

Room was clean

In the rooms they only change fold the towels and extend the bed

The hotel was great for the price close to a lot of restaurants and shops.

Hotel was in an excellent location! Close to everything we needed. The room was CLEAN! I could smell the cleaning product but it wasn’t overbearing at all. Would definitely stay here again

It was nice and clean. Staff was friendly

Very confusing. Had to go buy a pan, fork and knife so that i could cook the food that i had bought on my way to the hotel. Front desk agent at check in was very nice and as helpful as she could be given the situation. Checked out after one night, due to my plans changing last minute, but would have checked out early anyway. Also had issues with early check out as well. Still unclear if my refund has been processed at this point. Will not return to this location.

Excellent

Very nice property at a good location

Always a great stay!

Terrible! The lady at the front desk had no knowledge of how to handle our requests. There was no phone in the room, no wash rags, you had to use a personal phone or go downstairs to ask for things. The pool was open but it was filthy!!! So dirty we couldn’t use it!! If you’re going to open a pool for use, clean it!! I have extra charges on my card and have to call to get it adjusted!! Not happy!!

It was extremely damp and wasn't in the best condition. The staff did help when I had an issue with being charged extra. But during my stay, the second to last day, my truck was broken in to. Of course it was not the staffs fault BUT they made no attempt to call me to inform me what had happened even after viewing the video footage and seeing what happened. Their reasoning for not calling me was that they didn't know my info which is a lie since they ask for it when you check in. Overall it was ok at best but definitely due to the burglary, it was less than that.

Hire more experienced staff

Outdated room. Bathroom sink was clogged. TV remote did not work .

Have been traveling frequently during the last 1.5 years for medical reasons. This hotel has been the best for its price. I have stayed here about 5 times.

Will never stay there agsin

Cleanliness

Staff not friendly required a deposit that was not disclosed at the time of booking. Refund of deposit not done in a timely manner.

Room was clean. Nice staff. Only negative was being charged with a sixty dollar deposit.

I stayed here for 2 weeks and everyday housekeeping cleaned the room, replaced the towels, etc. everyone was helpful and friendly. It’s in a good location, convenient to restaurants, stores, etc. As a woman alone I always felt safe even when going to the parking lot late at night (smoker). I didn’t have breakfast even though it is included because I had my own muffins and cereal. lol

Awesome

Staff was great and everything went smoothly

Clean room, comfortable

Staff didn’t stock towels dirty shower

The staff was always very helpful. The housekeepers were very on point whatever needed to be clean. They would do it right away no questions ask just a little old-fashioned with the room. Nothing you know modern or anything like that it’s just a place to to stay and coffee 24 hours. No big breakfast just like little pastries play of parking very safe every staying a week or a little bit more washer and dryer not accessible super close to the airport I think like 12-15 minutes tops.

Good

3 very thick square pillows and very hard beds, Everything else was fine.

Everything was very good. Nice get away