Days Inn by Wyndham San Antonio Splashtown/ATT Center

Pleasant

Room price was good and AC was cold. Tv remote was intermittent and phone did not work.

El desayuno era totalmente un asco. Las habitaciones tenían cucarachas. La piscina y su área tal parece que nunca se han limpiado, no recomienda este lugar en lo absoluto.

Todo muy bien

I was just in town for a concert and needed a place to sleep. Room was clean. There was a hai in the tub. A roach came out from behind the mirror. But bed was clean snd area was quiet.

Very good

Exceptional

Passable

Bad

Very good

It was near all of the places I had to go to and the concert venue also that I had went to it was no more then 2-5 away There was no issues

Pleasant

Nothing The picture in the app were not even close to the real thing

Bad

The breakfast terrible.

Breakfast could've been better. Only toast and cereal.

The photos do not reflect reality. Although the location is good, the rooms have a very strong chlorine smell. It is also not as family-friendly as advertised.

almost everything, we get to the hotel to check in front office clerk was not understanding and he took my credit card when the room was paid for and in the morning when checking out i asked what was the reason they took my card and i though it was for a deposit hold or something and he said no it was to verified the customer ID so im needing to check my bank account, when we got to the room there was a dead roach on one of the beds there was no towels just 1 when we were 3 of us and a baby, 1 hand towel also and no shampoo to shower like what the hell lucky my wife had shampoo, pillows were very bad small and in the 2 pillows makes 1 pillow that's crazy felt like a prison with limited things will not stay here ever again, this is my second stay using booking and these 2 last hotels have been a very bad experience, i booked one more room and after this don't think ill be anymore. another thing the breakfast was very very bad no eggs no sausages no pancakes the only thing they had was cereal milk orange juice and toast bread hell no we had to go to McDonalds to eat breakfast very very bad stay maybe the worst one by far breakfast no food nothing compared to the images on the booking images it shows ur customers, dirty beds with roaches no towels and no shampoo to shower. i was to upset i forgot to take pictures.

Convenient location, pool, friendly staff, nice breakfast. Na

My stay was comfortable and convenient.

Room was very dirty and hotel staff was very rude. The owner did not wanna give me a refund after I did not want to stay in the room because it was dirty and unkept. The room air is odorous. I checked out hours later because I couldn’t sleep in the room.

Quiet Cleanliness of room

It may not seem fancy but everything to us is good they have a patio by the pool with a BBQ pit which we other use been going for yrs n the price is great n food n stores near by

Exceptional

Exceptional

Maintained needs to be done on the rooms, and a deep cleaning. Hot water needs to be fixed as well. Only got got from the sink not the shower.

Dingy, old, dirty

The property, rooms and furniture is very worn down, the running water in the shower was brown for the first 5minutes. Staff were great though.

okay.

really dirty bathroom

Ok: Staff is nice overall: would never stay here again

Pool decent rooms nice staff

For the price paid, it was a decent stay. Staff was friendly and accommodating. We accidentally left a duffle bag behind and they were very quick to give us a call and held onto it in the office until we got back to pick it up.

I never recommend to anyone, not a clean , do not expect any breakfast , there was nothing to eat, the worse place I ever stayed.

Low price good location toilet didn’t flush and tv wasn’t working outdated tv and cable didn’t work ac was working great nice staff

Very clean . Clean room daily and change towels . Satisfied with the facility.

Breakfast was a joke. Choice of prepackaged danish or sliced bread. We had a lot of communication problems with staff, they obviously didn’t have strong English skills.

OMG THE ROOM WAS DISGUSTING THEY REFUSED TO REFUND YOU !! we justbstayed somewhere else

Room had refrigerator, microwave, tv and alarm clock took up all electrical plugs no where near bed for my cell

El cuarto estaba limpio

There was no breakfast. The hotel showed signs of serious deferred maintenance.

Enjoyed my stay quiet and very roomy for handicap

Clean room, quiet and inexpensive. Just needed a place to sleep quietly, nothing fancy. Right off the highway, less than 10 minutes away from Downtown San Antonio on a busy day.

Nice staff, outdoors is clean & well kept. Inside of room is outdated.

Everything was great

Everything good.

The bathroom definitely needs work, definitely needs a cost of paint and updated. Breakfast bar was cereal

Room was decent. TV did not work. Told the manager upon checkout. Hotel charged me a $50 security fee upon check-in. Was told it would be refunded upon checkout and credited to my Visa card. We will see.

It feels very abandoned. Service is okay but feels empty overall. the room condition was not like any other 2 star hotels out there.

Great room , extremely difficult front desk employee check in later than expected paid online had pay $50 deposit extra

r

Y

Good budget hotel. Old but clean and staff was friendly. Pool was immaculate. Right in the middle if you're looking to be close to Fort Sam and downtown but don't want to pay for the Riverwalk.

Overall clean rooms, nice staff had to change rooms since my key wasn’t properly working for first room breakfast was only a few pieces of toast and cereal rooms where a bit smaller than what they appear online but wouldn’t mind staying again area is away from downtown which I liked.

The bathroom was dirty. The chairs looked like somebody died in them; they were stained so bad. I booked this because it was a Wyndham. I went to the check in desk to cancel the reservation, the employee couldn’t speak English. We left immediately upon seeing the room. We’re afraid of bedbugs or worse.

It was cheap, but there was many reasons for that. I arrived and was told I could only have a smoking room, which I had not been made aware of while booking. Got into my room to witness burn marks and holes in all of the furniture, on edges of all tables, many burn holes in the bed and sheets, even burn marks on the doors, bath tub, and toilet. Shower head hung out of a massive hole in the wall. Bathroom door wouldn’t close entirely, and the door handle to the hotel room itself hardly worked, so I had to make sure it was dead bolted at all times. Drawings on the walls of the bathroom. Tv screen had some kind of fluid splattered on it and running down it. Sheets and chairs had stains along with burn holes, as well as many of the walls and floors. Graffiti in random places in the room. One of the chairs provided in the room was a very old computer swivel chair with the arms unbolted from it. Even the shelves in the main lobby were mold stained. I was advised that the hotel was known to be a very shady hotel and that I shouldn’t stay there because it was a bad place. On the third day of the stay, I was greeted when I returned to my room by multiple police officers and a coroners van at my door. Apparently somebody had overdosed in the room right next to mine. The man at the front desk told me in broken English “Heart problems, all good.” I checked out the next morning and they wouldn’t give me any receipt for early check out, no refund issued. I went and stayed somewhere else.

This is not a property i would recommend. It was dirty, the tv didn't work, the toilet worked half the time. The pool had bandaids in it

Ok

I have always enjoyed that particular days in the people are very good at communicating service is great cleanliness I will always come back

Other wise easy check in and friendly and helpful and clean in the room

The rooms were ourdated and cringy. The pool was decent though.

I stayed during the Final 4 and National Championship for NCAA. The location was very convenient and was priced very reasonable compared to other locations. I would stay here again.

Dont stay here ! Roaches poor upkeep of the property, rude female at front desk the male was good ....when the roaches got in the bed we checked out early 3 days early on a 5 night stay no refund!! Ive even gave them 2 weeks to make it right

Never again. The AC would not even cool off the room below 80°. It was so hot in that room it would have been cooler to open the door in June Texas weather. Bathroom vent was crusted in dust. The overall cleanliness of the room was good but just rundown and not taken care of. They have just given up at this point. Bed was clean and made. Came with two bath towels that were clean. Tv remote did not work at all. Holes in the floor. Don’t stay in 115.

The staff was really nice and we really had no issues with our room

Rooms are very outdated and small. Hotel is very run down.Our ceiling had a whole in it. But had a nice pool area.

Roaches, rats No internet

It was quiet didn't hear too much traffic noise. It be nice to update the TV's and coffeemakers

Some of the furniture was broken. The TV would power up for about 2 minutes then power off.

Nice place to stay, Swimming pool was good to relax. thanks

Good

This is an older hotel, you can tell that its needing some improvements in some areas but it was clean and we enjoyed our stay.

The purpose of my stay was leisure & meeting up with family. Being a frequent traveler l try to be frugal which has me staying in some of the less expensive motels. I used to always check the reviews first and go from there and quickly found the flaw in that approach realizing people seem to write a indepth negative review slamming a owner, manager or property quicker than a positive one this has made me a true believer to give a honest review either way. Upon arrival I saw there is a lobby area with a couch and some comfy chairs it was quiet and peaceful nice place to sit and read. Check in was smooth The facilities were dated and could use an update which in a perfect world and in a better economy I'm convinced this property's owner would do. Everything appeared clean and orderly. The bed linens & towels were freshly laundered. The hospitality staff were very attentive and friendly. Located in a partial industrial area concerned me at first although there was little noise and we did not experience any disturbances. The pool area has a great picnicking deck with grills, tables and plenty of seating If you and your family are pool lovers like us then you're in for a treat. As far as security concerns the parking and facility were fenced with adequate parking for all the guests. I did not see any transients or loitering in parking areas. Pest control must be well maintained we did not see any signs of a insect or rodent presence. All in all it was a pleasant stay we will def

It’s so old and run down and filthy. Cant even be cleaned it’s so old and filthy. Really needs an upgrade. New carpet, new sheetrock even, the bathroom door was even covered in grime, etc. I’m back home and starting to feel sick. I think the room made me sick. Disease ridden flea bag of a room. I would never stay again. :(. staff was nice and I felt safe, but it was horrible. Smelled horrible too and was 85° in there when I arrived. No air had been turned on and it took 4 hours to cool the room down.

Staff is polite, area is quiet👍

Thank you, my stay was excellent, no problems. Also, the room was very clean. Thank you to house keeping.

Not much to look at, but we were only there for the location and just an overnight stay.

Sjdj

Extremely dirty and not well maintained. Did not feel safe staying there. The free breakfast felt misleading as all there was to eat was stale bread and a pre packaged pastry.

Cute place to stay!!

This place is coming apart, they said on the description breakfast included and there is only coffe and tastes bad

It was terrible. After check in and once I opened door I immediately walked out within the first 30 seconds. Nasty, run down

Worked out fine. Fair accommodations.

Dirty! Not well maintained. Dining looks like a jungle with a huge vine. Expedia should set standards for hotels to be included in the list of choices.

It's a good place to stay if you'll gonna stay 2 or 3 days and it is convenient near of stadium, but in the room, the shower tub was not clean enough

when i booked my room on march 31st i gave them one card and when i arrived i did not have that card but it was on file and they charged it to another card when the first one showed it was taking out still watching the first card account to see if my money comes back from what we are seeing i have paid 2 times for this room

All of the staff were very nice and helpful. It was raining hard and there were two leaks in the ceiling, and when I called the front desk they immediately sent maintenance to check the room. He brought a key to another room with him, and helped us move our bags to the next room. The beds are hard, not just firm...hard. The breakfast in the morning was disappointing - two kinds of cereal and toast. The orange juice was empty and the only juice option was apple.

Nice staff, good place to stay

Rooms are a bit outdated but over all for the price it isn't the worst place I've stayed in.

Person at the front desk did not greet us. He did not give more information. Straight to the point. The walls were dirty. Hair in the bathroom.

Advertised breakfast and there was none, shower and bathroom were very filthy with large stains everywhere, the exterior door jam was so beat up that it was difficult to get in or out, the mini fridge incessantly made noise but we needed it for our food and could not unplug it, and I still have not recieved my deposit back.

Excellent erea to go to attractions plumbing works but very slowly

Upon our arrival, the property appeared neglected. Once we entered the room, we noticed burn marks all over. The door latch had been forcibly damaged. The light switches were malfunctioning. The bathroom door was also damaged, the walls were punctured, the drawers were unusable, and there was a terrible odor. We decided to leave and reserve another hotel! Avoid this place at all costs!

Don’t stay here

Mold on bathroom ceiling. Switchplates on lightswitches broken. Waterpipe noises all night long. Morning breakfast consisted of cold cereal, toast, sweet roll. OJ, Apple juice and coffee. And then the OJ machine broke...

Everything

The rooms were clean and the beds were very comfortable.

It was clean. It also had a nice pool.

Heater in the room was not working. Gave us another room and there was no shower curtain in the bathroom. Phones are oudated and not working in both rooms.

Everything went real good enjoyed our stay

It’s ok

The breakfast options was toast or cereal

Check in was fine, room is old and dingey. Sheets and comforters seemed clean and in good condition. Toilet had issues and did not want to fill after flushing. Room was ok for me being alone and spending most of my day at the convention center, but would never bring my wife and daughter to stay there. Needs updates. Price was the best thing about the room.

Our room was dirty and smelled like cigarettes. The curtains were stained and gross. The walls had pain peeling off. We didn’t even stay, we turned around immediately.

This place is run down and has quick fixes all over it. The door safety latch mechanism was broken or maybe it was the door..You literally had to put your weight against it to latch it. The door would barely close at all. The bathroom door looked as if it had been kicked in. The toilet rocked bad. The toilet paper holder was messed up and Everytime you pulled the toilet paper the roll would fall off. The shower curtain rod was barely hanging. Whoever painted the room obviously didn't know how to tape fixtures off, excess paint on every fixture. The bed were hard but appeared clean. But the main thing is knowing the area it was hard to sleep with the door messed up for fear of someone breaking and entering. Will not stay here again. And they want $50 deposit and will go check the room before returning

Ancient. Peeling paint. Bathroom door had no latch. Vent hanging on by one screw. Wall light had no bulbs. Very limited breakfast

Area where room is located is under renovation. Stairway is dusty. Door is hard to open; bathroom not totally clean.

Stinky smell

The place looks old and smelly, the front desk was friendly person but besides that I wouldn't stay.

The beding smelled old, wholes in the door of bathroom and carpet was dirty/smelly

The pictures of the property are not true. The rooms are old and dirty. The carpet is extremely dirty. The bathroom door in the room had a hole as if someone punch it. Not family friendly. The pool picture also deceiving.

The room was as clean as it could be, but everything was dingy. Water didn’t really get hot. Too much light filtering into room. Broken furniture. Outdated. Windows not sound proof as it’s right off highway. So everything was loud. I literally could not sleep both nights of my stay. Definitely not for family.

Ripped bed spread, room so stinky as soon as you enter. Probably smoking is allowed there., I didn't know. Bed was regular. Front desk person was helpful and respectful.

Doretta Pacheco

Booked a non smoking room and as soon as we walk in the room noticed it smelled so much like cigarettes I couldn’t believe they had the audacity to take a deposit and say if people smoke in rooms it’s a 100$ fee guess they don’t enforce that cuz the room was an ashtray and holes in carpets and handles missing on doors not to mention the brick of a bed we slept in

Staff were Polite and gracious.One evening I had a couple problems to bring to his attention. The TV guide on the Pizza Hut advertisement stand was providing bad / discontinued information. Example channel 29 was supposed to be the Lifetime channel. It was something in Spanish, not Lifetime. I took it to the desk mgr and he confirmed it was not correctly. He suggested I try digital channel 12.1, also not correct. Unfortunately he did not have a current guide in the office to provide me. Secondly, our TV Audio and Video were out of sync. We were seeing one channel and receiving audio from the next. He came over to the room and reinstalled/ rescanned the program list. I attempted to call him but the room phone cord plug at the wall was broken. He repaired it. One of our wall lamps also required a new light bulb, he replaced it as well. The hotel WiFi is not connected to the Internet and therefore USELESS. Very disappointing. Breakfast menu was minimal, Corn Flakes or Fruit Loops, Toast, OJ, Coffee and choice of two kinds of Danish pastry. The bathtub edge caulking needs replacing. Someone attempted to update it but it was a very amateurish job. It needs to be replaced due to black mold in the crevices and professionally repaired. The porcelain chip on the edge of bathtub could also be easily professionally repaired. A little TLC would make this a very reasonably priced room. It is close to the military base and suited my needs in that respect.

Room was old, falling apart, dirty, and musty. Really nice staff. Hotel is just falling apart. If you just need a shower and bed for a cheap price, it works. Room reminded me of deployment locations.

The phone did not work at all. The bathroom door knob had no guts inside so the bathroom door wood not stay closed. This means if you want to actually USE the bathroom, you have to hold the door shut the entire time. I mean, come on.

The breakfast was a joke. It has just few options. Coffee, juices, cereal and some bread. That's it.

The staff were very nice and helpful to me. Our room, on the other hand, was abysmal. So many parts of it were broken or falling apart. It was a convenient location compared to where we needed to go, but that’s really the only positive I can say about it. I know that I didn’t pay much for the room, but I just thought that I’d been able to get a really good deal. I was shocked and beyond disappointed by the state of the room we got. I recommend that you look elsewhere for somewhere to stay.