Days Inn By Wyndham San Antonio Near Lackland Afb

Bad

Good service from front office when the remote did not work to the TV. Pool was dirty, room needs refurbishing, location safety an issue.

The breakfast was light in options. Not well stocked and no attending it. It was close to the Air Force Base. Room was small. Had only one face cloth, no facial tissue and the toilet seat was held on by one bolt. Bathroom was small. it had drain plug.

Nice clean and quiet place. They need to better organize the breakfast area when it's holiday. Some people think is only for them .

good

Good

Our room wasn't clean and the front desk wouldn't help us because management wasn't available so we cancelled our reservation. Now they are not refunding our money.

We were given a room that wasnt clean when we arrived, we had people knocking on our door and window at 130 in the morning, Talking about shooting.. went to use the room phone to call office and low and behold THE PHONE WASNT working! No house keeping what so ever, you have to chase them down to get anything then apparently we were told by front desk when we asked about housekeeping you have to ask for it and you have to give a total to get a towel.

The ac did not work and there was no cold water. The ac and the face there was no cold water

Updated rooms. Toilet didnt work told staff many times.

The room was nice looking. The room didn't get that cold at night. The linens didn't look the cleanest stained maybe? They didn't smell dirty.... But, not freshly cleaned either. Most of staff was nice. The ice machine was out of order. We ate break the first morning and i ended up getting sick.

Ron has been updated nice, the breakfast area was a little small

My room on the bed sheets had mold i have pictures then they switch me to another room that one had mold in the restroom ceiling as well and when they switch me i guess the person forgot to updated in the computer someone tried to open our door at 2am it was so scary but that motel is dirty

Pleasant

Poor

Location Room could have been a bit cleaner. Restroom was great but floors were dirty

Location Room could have been a bit cleaner. Restroom was great but floors were dirty

Pleasant

Bad

Nothing I had to leave there was cockroaches and dirty blankets supper bad 0/10

I had to leave there was cockroaches and dirty blankets supper bad 0/10

Nothing Beds are so dirty and that’s so nasty

Nothing Beds are so dirty and that’s so nasty

On our way out the door I stopped by the office and listed our issues when we got back later we found that nothing was done and still no TV. We had the worst experience ever.

Acceptable

Económico y bueno

Frank is very nice and professional. He made it feel like home thanks Frank!

Best stay within all reservations i have ever made

When checking into the room, noticed black and liquid stains on the bed sheets. When I brought it to the attention of the employee working at the desk, I found her extremely unprofessional when handed clean sheets with the expectation to change them out myself only to be given more sheets with random stains on them. Next time, I will ask for a refund if I book the most expensive room and am expected to do their job .

Not twice.... 3 tubes the air conditioner BROKE DOWN... Be advise... Enter at your own risk!

Not bad for a scrambled eggs and home fries so dried. We only had breakfast, once.

Clean room

Room looked like it had recently been remodeled which was one of the better parts of this stay. I wanted to use the pool but it was so green it detoured me from doing so. I didn't have any hot water so cold showers for me. There was mold in the restroom. The sink wouldn't drain properly and I found a flea on my bed at least im hoping it was only one. Breakfast was disappointing, I went to get cereal and the milk was spoiled. The syrup for the waffle tasted terrible. The fridge for the yogurts was not cooling. I feel the stay was a bit over priced for what it was.

The staff was very helpful and patient.

I asked for a non smoking room and my room smelled like cigarettes. They did not clean the rooms every day. Staff was not helpful.

I truly had a wonderful time! 😊 The wafers were absolutely delightful, the room felt so inviting, and the staff were genuinely kind and went out of their way to make my stay feel special. It really made a difference!

Room wouldn’t close they smelled like marijuana and towels had public hairs

Checked in at 8pm (check in is at 3pm) 2 king room was not ready yet. Cleaning lady was smoking what smelled like mariguana outside our smoke free room left our room smelling like it. Cleaning lady left our room "ready" with missing pillow cases that she was later supposed to bring in (they never arrived during our stay) and wet floor from moping (floor got dirty after stepping on it). No hot water on the shower and AC unit with a lot of noise. Front desk people did not provide any solutions since hotel was "fully booked". Check out day at 8am (we were still sleeping) another cleaning lady tried opening our room 2 different times (unsuccessful thanks to the manual door safety latch) without knocking to see if anyone was there. When arriving to the front desk to speak to the manager I just saw the same young guy from the check in night with bo solutions to any of our problems. Worst hotel i have stayed in San Antonio.

Ac needs to clean

I had booked In advance and when I got there I checked in and then went to my rooms and there was people sleeping inside the rooms on one of them . On the other room the restroom was dirty like it wasn’t clean at all . Then I went to reception to complain and their was two other couple complaining for the same reason that their was people already inside their rooms too .

I booked this hotel online for my grandson’s, Boot Camp, graduation, and For one thing online you have to be careful where you book because it’s not like the picture shows it I end up having to pay for another motel, I had my seven year old niece with me, and there was no way that I could stay there people standing out it just wasn’t great at all they really need to upgrade and be realistic when they’re advertising their property I supposed to have a kitchen microwave, but there was none of that the air conditioner wasn’t plugged up. They said they had a grill where you can grill it was a barrel where people were sitting around drinking.I’m sorry but it was sleezy in a sleezy area put it this way it wasn’t a days inn by Wyndham for sure

The rate with Expedia was good, the bed was comfortable. The key needed a recharge almost every time. There were no hangers or closet. The mirror light at the bathroom sink was dim and there was not another light for dressing. It looked like the pillows lacked pillowcases; they had protective covers on. Only 1 set of towels were given (1 person, 1 towel). I visited the office daily; the staff was polite. Location next to HWY 90, traffic can be heard all night.

Room was great and the service is excellent

The room was very dirty, I had to change rooms & it’s still was dirty & they have roaches!!!!

I had to change my room 3 times. All of the bed linen was grimy dirty. Bath tub was filthy. The floors wasnt mopped. There were dead roaches every where and crawling every where. I shower head was capped so the water couldnt get hot. Please do not stay here it was for sure false advertisement and in a bad neighborhood

….

The toilets do not flush properly. There was only 1 coffee packet for a 2 person room.

Close to base but sketchy area and had to reclean our rooms at checkin.

Convenient

Room not clean room floor and shower floor and bed sheets dirty few ants in the bed room smell like mildew it suck case is nice remodel

The window sills are disgustingly. Seems like a flop house. The only good thing was the lady at the desk. She was wonderful.

roaches and bed bugs. close to lackland which is nice

Everything was good

Have already left a verbal review

Sketchy

Everything was good, except the pool was really dirty and that was the whole point we book a hotel

When we arrived the first room we were given was dirty the sheets were dirty and had blood on then. We were given a new room those sheets were dirty and had blood on them. I had them change the sheets. There were dead bugs all over the floor. And the toilet stopped working. And smelled bad. The 3rd room we moved to was at least clean. Sad to have to include that as a plus.

There were ants in the bed, the blankets were dirty, there was no cold water only hot water and it was a huge inconvenience for my daughter and I to bathe. There were cockroaches in the food area and flies...it was a very bad experience😖

Place was amazing, I was for sure surprised with the place and the room. I wasn’t expecting much but it exceeded my expectations. Front desk workers were very nice, will be back!

Nasty, with in 5 mins of being in the room the roaches were having a party. No Go

Sábanas sucias, arañas

N/A

Had tons of red ants in the room though was later cleared up by maintenance. Breakfast wasn’t refilled despite time wasn’t over.

good stay but the breakfast ran out of food

The pool was so very nice to have after a long hot day. If your staying bc your child is at lackland it is very close which is nice since you need to be there very early! The customer service is very good, they are accommodating and very friendly! I would definitely stay again if I needed to be at the AFB! The price was right!

ABSOLUTELY NOT! If you are looking for homeless people and drug addicts to be sitting in front of the door this is the place for you. Also the tv didn’t work in our room and the ac was not cutting it.

This property was a complete disappointment. When I arrived, I saw people openly using contraband in the parking lot. The pool was so green and nothing like the photos advertised. I decided not to stay and immediately left. I requested a refund since the property did not match what was shown online, but was denied. Save yourself the trouble and stay far away from this place.

Terrible

Do not stay here, place was filthy rooms were half way renovated and staff is extremely unprofessional. They have not returned my deposit and there’s no way to reach them.

pool was green

The hotel room was completely dirty! The floors had dirt all over. The refrigerator was so wonky I couldn't even open it without it falling over. The bathroom wasn't cleaned! There was a hair and dirt in the corner. The shower head was cracked open. The room smelled like cigarettes or marijuana. Most disgusting room I have ever had! Also, they did not let me take the breakfast waffles that I made for my autistic daughter go to the room. The staff was rude. No one said hello to me, they said 'good morning' to everyone who was white, but not me! Racist and discriminatory and complete filth. Never ever coming here again. Would never ever recommend. I have pictures and videos!

Customer service was great. Breakfast options are limited, but my kiddos loved it. We would def stay here again.

Staff was friendly. The room was decent. Left over food and drinks were left on counter top and in the fridge.

This place was very dirty. We got our money back and did not stay.

I didn't know what to expect but was pleasantly surprised with the room and all it had to offer. Nice bed, nice pool and the breakfast was a plus. The shops around was convenient which I liked since I didn't have a car.

The AC was not good at all. The box kept running making more noise and when it shut down the humidity came back.

The delay was disappointing

The area around hotel doesn't feel safe

Once we got checked into our room, we noticed there was no water. The front desk said it would be about 30 mins before it would be back on, maintenance was being done to a pipe leak. There was a small, dead roach under the AC unit. The day was good at that, until late into the night when we heard a "pop" come from the bathroom area..I got up and didn't notice anything, until I opened the fridge, and it was not a fridge, it was a freezer unit. All 5 shelves in the "fridge" now contained frozen water bottles, frozen coffee creamer, frozen energy drinks and frozen soda..One of the sodas had exploded. There was only one dial for the settings, and it was either "off, 1 or 2". I tried both settings and neither seemed to keep our items from freezing, so we spent the next few days without using it. And no, we did not have the time nor energy to find a new room or hotel, due to us being there only for our sons Air Force Graduation, or else we would have found a different place to stay.

Looks better than what it was plus reasonable cheep

However, the bathroom lighting could be better, especially for tasks like doing makeup. Also, having access to a fresh-water pool would be perfect after an emotionally exhausting day — a relaxing way to wash away the stress when your child has just graduated from AFB Basic Training and is moving on to the next step in life. Overall, it’s a great place to stay near the base.

Staff was awesome, cleaned everyday. No complaints. Perfect for any Air Force geaduations it is in Excellent position to visit Lackland base.

Honestly the room was dirty I am a person who don’t complain but I asked can you clean my room they took until the second day to do it. Breakfast i didn’t try it just coffe that looks fine. Staff was fine and welcoming. The toilet was clogged so you need to be constantly flushing and flushing.

The staff is amazing!

luckily we had the door blocked off with the little lock inside the room. we looked through the window and saw them just walking away. my question was why is landscaping coming in the room? why didn’t they announce themselves? Overall i definitely will never be staying here again and my advice spend the extra money for a better spot.

Good Customer service with the contental breakfast.

The neighborhood was a little rough. There was no carpet in the room. Outside noise was a bit much. The bed was very comfortable and the towels were nice and soft

Room was not clean, waited for over an hour for them to bring me clean bedding ended up having to get my own clean king size bedding and change myself. Shower full of hair. Coffee pot dirty.

The people that work there were great and the issue we had is really nothing the hotel could do about it but it is alot of homless folks and meth heads floating around we also had a guy knock on the door and ask if we had any meth to sell

Yeah, this hotel to me. It was very scary. I don’t like it. It was dirty they have bed bugs l only stay for 15 minutes I think it was unsafe I don’t recommend I want my money back but they say no

Floor was dirty. The outside of the building was dirty. The fridge did not work and kept freezing everything despite fixing the fridge temperature. At one point it stopped working.

Very friendly

Over it was ok hotel , stay was really friendly and nice. But the hotel itself needed a lot of work done. The bathroom had mold all over the ceiling , the toilet kept clogging up ( we didn’t put paper down the toilet it went in the trash). Not to mention the pool broke down so so it was unavailable, breakfast was ok it ran out really quickly for a week day .. good thing the shower was awesome not to mention the bed were super comfy .. everything else in the room was really good.

Ok

Our stay was ok