Days Inn by Wyndham San Antonio at Palo Alto

No tenía ni café en la mañana y nada de desayunar

Clean bed. Clean room. Soft pillow. Clean linen and pillows. Stain on floor and ripped curtain but you can’t help to control cost. Helpful and friendly hosts. Thank you very much for an affordable stay.

Bad smell throughout the hotel. Dirty. Air conditioner must’ve been caked in mold. I had to leave at 2am the night I checked in because the mold smell was making my mother & I cough & we could barely breathe! The staff were actually accommodating as they could be but I would never ever recommend this hotel.

The hotel was okay for the price. They had a gym and pool, which was a nice bonus. Breakfast was pretty simple, with waffles, cereal, and muffins. The bed was clean and comfortable, but the hotel itself could use some updating. The floors and walls were heavily stained, and the smoke detector in the room was hanging off the ceiling, which was concerning. Overall, it’s a decent budget option if you’re mainly looking for a cheap place to stay, but don’t expect anything fancy.

Every thin

Very bad

See attached pictures.

Room and beds were filthy...bugs everywhere!!! I had special instructions for floor room and they didnt honor it. I am disabled and walking up the stairs i fell and broke a nail....woman (owner) was ride not personable at all!!! Do NOT recommend this place!!!

I would not recommend staying here. When we checked in, the lady was extremely rude. During the breakfast hours, the area was not maintained. On our last day, we went down to make breakfast at 8 a.m., and there was no more food. Breakfast is supposed to end at 9 a.m. The outer doors are open, therefore, anybody can just walk in (whether they are guests or not). Both rooms my family stayed in had showers with holes in the wall. One of our toilets did not flush properly. Both rooms also had dead roaches on the floor.

It was just right for the price I would stay again

Clean and comfortable , nice people

They have to improve the breakfast, more bread, bagels, cream cheese, more milk, juice, cereal everyday was empty and add fruits

We did not stay at the hotel because of the terrible customer service and the extremely dirty conditions. Although the front desk checked us in, she was rude, had a very unprofessional attitude, and charged us unexpected extra fees. We gave our card believing it was required, but after seeing the condition of the hotel and how we were treated, we left immediately without ever using the room.

Mold in the restroom that they later covered up with paint. Roaches in hall ways

Necesita remodelación urgente

Good service

The manager, Dilip, is extraordinarily in customer service. He is so helpful.

Rude, dirty, and sketchy are the three best words to describe this place.

The breakfast very basic. The staff was amazing.

You get what you pay for. Room and building was musty everything was stained and smelled like old towels left wet. The mini fridge was leaking on the carpet so there was a black stain where it was just constantly wet next to it. When I got to my room someone’s leftovers were still in the fridge. The pool was semi clean enough for us to get in but for sure needed some attention. I wouldn’t got back even for the price.

The room for the price was great. It was clean enough and I would stay again.

We enjoyed our stay here. We were very comfortable.

excelent service

But overall great place to stay!

Like the stay and the room was rommy

Room was cleaned staff was excellent would recommend to anybody and definitely would stay again

Yes easy

If you plan to arrive late not a great experience. Hotel is well secured. You can’t get to the front desk to ck in. I finally noticed a sign on a window that states ring bell for late night ck in. No reply for 15 mins. I recalled the number that I had called about 6 pm to let them know I was arriving late person said no problem we will be here. Same person answer in a groggy voice I told them I was there and had rung the bell and no answer. Barely opened the

They advertise free breakfast, but both mornings the options were either unavailable or not refilled. On the first day, we were told they were out of bread. On the second day, by 8:45 AM, there was almost nothing left. When we requested a refill, the lady manager was extremely rude and unhelpful. We are a family of 2 adults and 2 kids. I took a small portion—one bowl of cereal, three pancakes, and some juice—but the cereal quality was very poor. My child couldn’t eat it, so we threw the cereal in the dustbin. The manager then came, picked it up from the trash, and confronted us aggressively, questioning why we threw it away. She started accusing us, saying this is “not charity, this is a business,” and began threatening to charge us $20 for breakfast. The situation escalated quickly. She raised her voice, continued accusing us unfairly, and then told us to vacate the property, saying it was “her property.” This behavior was completely unprofessional, disrespectful, and humiliating—especially in front of other guests, who were also being treated poorly. Additionally, the room conditions were unacceptable. The bathroom had mold, and the carpet was stained and appeared very old, which made the stay uncomfortable and concerning for hygiene. We had to pack our belongings and leave immediately, which completely ruined our vacation. Although Expedia refunded one night, we still had to

Worst hotel in my life..Terrible experience..not clean..no hot water, slippery bath tub,peeling walls, old towels..worst breakfast(no items) and staff in the breakfast area, very few channels in the TV, broken plug points..I don’t recommend to stay at this place

Disgusting, appears to never be cleaned. They let a couple into our room at 1am assuming there wasn't anyone in our room. Do not stay here!

The parking lot was pretty much full with big trucks and cones that made driving hard and parking even harder. The lady that checked me in seemed mad and never smiled. She would look at her screen and ask me questions while facing away from me. That made it hard to hear and upset her. The room looked old and kinda smelled. The couch cushions were looked so old and over used. I didn't want to sit on it. The sheets were not clean which was given away by their odor. The bathroom only had a half used roll of tp and the shower was dripping water and had obvious mold. I'm never staying there again.

Gracias por su atención

The room was in a state of disrepair and there was a lot of mold in the bathroom all over the ceiling and caulk joints of the shower. Duct tape holding tiles and carpet, no bag for the dirty ice bucket, etc.

The room was clean, needed some maintenance but we had a pleasant day. The staff was terrific. I would rate them 10.

It may not be the fanciest hotel but the rooms are good for a great price and the staff is just awesome

Have been staying here for a few months for work. The owners and staff are great. Room is good as well.

The staff was very rude. Hotel was a little creepy.

Bought my dad a room and had to go through a lot of hoops in order for him to just check in it was online and it should be quick and simple instead I had to buy another room because I accidentally reserved a room for Sunday but I meant for Friday and I can’t even get my refund

Ac needed work

Many thanks for everything.

Bed was comfortable and the room was clean

Remember when renting cheap you get what you pay for. If i were traveling alone and didn't care as long as the place was clean and cheap. This was the place.i had no bad experience here. Looks like the place may have been just bought. But it needs work on the outside and the inside of the building and rooms. Do not expect 5 stars from a cheap place. But i had no issues with my room or service when i needed. My room was clean, the service when needed was good. Looked like a mom and pop running the place. The place needs some tlc that's all.

Room was ok i have no complaints

Nice

The staff was cordial and helpful.

Didn't eat continental breakfast. The selections were poor, and didn't look fresh. The area where the food items were did not look clean.

Love seat cushion was torn....blow dryer was broken

The interior of the room was clean and the property staff were courteous.

Multiple stains on carpet and walls, stuffy room, window was wide open causing flying insects to enter the room, and an unsafe environment. We left and checked out 30 minutes upon arriving and checked out of our room.

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The room was a bit dated, but the bed was really comfortable and the room was clean. The hotel was quiet at night and felt safe.

They are asking 100 dollar deposits cash

En segunda las almohadas no estan co fortables y teniaN mal olor Y el cuarto TAMBIÉN ya q llegamos y el aire estaba apagado! SIEMPRE DEBE ESTAR PRENDIDO EL A/C POR ESTA CONDICION

Clean

Everything. Nothing met up to the star level standards.

The hotel is neat and quiet. It has obviously seen better days, property is old and their breakfast is rather sparse. But the staff are quite nice and polite.

Ghetto

Good hotel.

The rooms smelled the bathroom curtain dirty the tub was extremely slippery like if it wasn’t clean bathroom lights wasn’t functioning

Property area is dark not enough lighting and room not clean and not enough amenities

Staff is amazing. Room is ok,

Very bare minimum Top lock on our door was broken and unusable. No breakfast was available. Coffee pot was empty in lobby and was reluctantly offered to be refilled. No a/c in hallways, very warm. Carpets worn at doorways and covered with red tape. Very sketchy unsafe neighborhood. No working lights in two of three lamps available in room. Sure better get our $50 refunded!

Limited lighting, no towels in the bathroom, and the tub was slippery.

Terrible service. We had to wait for the front desk clerk to finish smoking before we could get our receipt. The hotel smells awful, and the rooms are hot and humid.

Staff was not friendly nor unfriendly, cold is the best word to use. The property: needs health inspection and to be shut down. The condition left me questioning hotels.com. I’m very weary of how they are still in operation.

Nice locations, nice price, room is a good size, they should do better in providing complete breakfast choices and not just bread, flakes and waffles with no eggs included.

Unable to upload pictures. I'll put them on Google maps.

I love itvery awesome people and clean love the pool

My first stay the shower curtain rod was attached to the wall by one screw and I felt like it was going to fall at any point. My second stay, anything that could go wrong went wrong. The door would not fully close and both locks were broken. When I alerted hotel staff, they asked me to give them my schedule for the next day so they could find time to "take a grinder to the door" and fix it. Past that, the TV was broken, the couch cushions were torn up, and the bathroom fan would make the most horrible noise and was stuck which is a major fire hazard. I don't think I'd tell my worst enemy to stay here. The staff themselves were for the most part nice but one member of staff knocked on my door to fix the TV at 10pm when I hadn't even found that issue yet. This likely means they knowingly gave me a room with a broken TV. The next morning when I told them the rest of the issues, an older woman came up from behind me and started yelling at me and refused to let me change rooms. Do yourself a favor and go a block down the road to the Best Western or somewhere else if you need to stay in the area.

There were children who kept opening and slamming the adjoining room door, I I asked the front desk if I could move to another room and they told me I could not but they would speak to the people in the room next to us. Don't know if they actually did or not because we still heard the door slamming up your more times and the baby crying till the morning. The walls are super thin. The so-called breakfast was not ready until 2 hours later then the supposed start time. The little refrigerator did not work, it had ice built up in it. There was red duct tape over a hole in the bathroom. I would not be going back. Was not even offered a discount

The room was in very bad condition the bathroom had mold on it it was paint missing throughout the room it was awesome on the headboard of the bed stuck to it the floor was dirty.

Staff is nice

No hot water had to take cold shower.

did not work. The toliet was loose when you sit down

Bathroom had black mold in it, common areas were dirty and need significant remodeling. Area around hotel was dirty.

The room had carpet stains, stains on the furniture, no clock, a pcv pipe for the shower curtain rod. There was a back door that remains unlocked. I have pictures that I can share. Photos in the advertisement have to be old. For some this might be OK, but it was out of my comfort zone.

wry good place

Trash

I requested a change of room and the available room was in a worse state. Eventually left with the worst experience

Hotel is not high end but from my experience of these hotels they used to be nice well maintained and free breakfast was way better (even though free breakfast is not high end. First of the area is not bad, hotel is small, complimentary breakfast was a waffle maker and a jar of juice and some small muffins, soda machine that doesn’t work, and a snack machine, other than that the rooms need updating, the room looks like it has furniture and bedding items were left outside for over 4 full seasons, mold in the shower all on the ceiling, stingy on soap supplies and other items needed for a stay. Price can’t complain but a bad experience for being a first out of state

Front desk guy was great.. tried hard....but was doing a lot himself.. Lack of other staff..

There was a lotería of noise upstairs

Terrible stay will never come back again.

Staff wa friendly and it looked as if there were recent renovations. However, the couch in the room was dirty and worn out - it looked like a trash item from the side of the road. The room phone was inoperable.

Overall fine. Getting to it is a little odd.

There were no towels in the room, so we had to go ask for those. The laminate flooring was cracked up so bad you had to be careful not to injure your feet. Both rear entrances had broken locks so no hotel key was required to get in the building. Anybody off the street could enter, however they would probably be deterred by the big pile of pigeon crap on the ground in front of the door. The pigeons were allowed to use the satellite dish to roost right over the door and crap right down on you passing through! The rear gate entrance to the parking lot was locked up, I'm guessing an attempt to stop your car from getting broken into? The place is in pretty run down area.

The property needs a lot of maintenance. Broken shower curtain rods. Microwaves don’t work in the room.

It’s quiet

Front desk was excellent. Very helpful and friendly. Thank u guys.

Every one was friendly!

The Manager and his wife are incredibly rude. Dilip Patel is the GM. I booked my room through Expedia but the manager would not allow me to stay there. He wanted a $50 deposit and only on a credit card. I didn't see this policy on the website. As I was questioning Mr Patel on why he couldn't accept cash or check for deposit, his wife started screaming at me. I really don't believe they are trustworthy. I had to leave after he denied me a room I had already paid for.

Booked 4 nights for my work crew, but it the room were so dirty that they were only willing to stay for one night. I had to book somewhere else and took a loss for three days.

Have come to expect that with very inexpensive pricing will come a down grade in facility upkeep. Air conditioning worked, facility kept clean, quiet, linen updated daily, morning coffee and an on the cheap complimentary breakfast. Very adequate for my needs. Would stay here again

Property is in complete disrepair. External trash bins completely full and overflowing. Pool was not appealing at all. 2 Throw pillows on the bed instead of standard size pillows. Carpeting so dingy, good thing I don't wear white socks as a habit. Blackout curtains are a joke. Bathroom: door knob loosely installed backwards. Existing shower curtain may as well not exist. Water leaked through and onto floor which explains the rust around the toilet base. Shower curtain rod likely being held up by magic, huge gaping hole. Same as shower head, magic. As for the microwave, looks like too many cans of soup were nuked in there. Continental breakfast: stay safe and bring your own. Area was unkept cereal left on counters. Not looking forward to booking a room with Wyndham any time soon.

Management was very welcoming and very friendly, they are very customer service oriented and take housepatality to the next level.verynice

I enjoyed my stay the staff is very friendly and welcoming to the guest.you can really tell that they take housepatality and customer service very seriously

Check in was efficient and fast. There was no towels in our room. The window facing the parking lot was unlocked. We didn’t know until the next morning. Bathroom ceiling has black spots that look like mold. Bathroom door metallic frame has rust.

Bed wasn’t clean.

For the location its clean and quite. The staff is another story, rude and not helpful at all. They Ali’s require a $50 deposit

Very clean

Room had a funny smell. Air conditioner was off and room was hot at check in. Lights to bathroom didn't work and there were bugs in the room .

Bed sheets could be a little cleaner there was some stains on them.

The rooms are clean on a daily basis I loved it

TV or Cable Box did not work.

There was no one to check me out for about 15 minutes.

The staff was very rude and before check out over 30 mins they had us feeling rushed and expected to checkout way before 11 am. The presentation of the room was very poorly . Freezer was iced over and unable to use. The door lock was broken .

The place is outside of the city I think. finding the place is difficult, continuous car noise. The hotel don't even had towels and only 2 pillows which don't even cover the bed fully.

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This guest did not leave comments about this hotel.

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This guest did not leave comments about this hotel.

Locación and service

Cockroaches in my room and woke up with bites all over my legs. Was told there wasn¿t a deposit but when I got there, there was. Pool was closed so couldn¿t even use it. Wouldn¿t recommend or stay there again. Manager wouldn¿t do anything about a refu

Everything!

The receptionist was rude They made me go in thru a side door instead of the front They had no elevator and I was on the second floor

 

The person at reception acted professionally, but dressed in a t-shirt and jeans. Just off-putting. No elevator in 2.5 star? Room was bad: stains on carpet, torn curtains, deadbolt didn't latch.

This has been my worst experience ever staying at a hotel. The owners wife was rude!!! Came banging on my door because she said we weren¿t registered when her husband is the one who gave us keys. Also she stopped us and made us put breakfast back!!

The hotel was old and smelled terrible. There was mold by the refrigerator on the floor. Mildew wet smell. Front desk was rude. They don¿t leave coffee out after breakfast. Coffee should be left out all day for customers obviously being changed.