Days Inn by Wyndham San Antonio Alamo/Riverwalk

Perfect view from balcony to the beach

One issue was they charged for car parking in their premises. It would be better to clarify in prior, maybe putting that into in the description. But compared to other parking spaces around downtown it’s way cheaper. I recommend this place.

Everything was amazing

Amazing location

The room was clean and recently updated but rather cheaply. The location is close and walkable to the Riverwalk and the Alamo.

Breakfast could be better

The room had a strong odor that smelt like paint thinner. We asked for a handicapped room with a step in shower and we did not get it. My elderly mother could not step over the bathtub. She had to wash at the sink with a wash cloth.

staff was helpful at check in, and with help getting tub unclogged. Bathroom and general room cleanliness could have been better. Location was conveniently within walking distance to The Alamo and river walk.

Not the worst place I’ve stayed but not great either. I booked my hotel last minute and all the better hotels were already gone.

Great stay, clean, and great staff

First, there were cockroaches in the room, which is completely unacceptable for any establishment offering accommodation. To make matters worse, my flight was delayed, and I had to spend some time at the hotel’s front desk. At some point, I urgently needed to use the restroom, so I politely asked if there was a restroom I could use. I was told there wasn't one available. I then requested permission to briefly use the employees' restroom, explaining that I only needed to pee. Surprisingly, the staff still refused. I find this level of customer service extremely disappointing. Having cockroaches in guest rooms is already a serious hygiene concern, but refusing a guest access to a restroom in an urgent situation shows a lack of basic consideration and hospitality. I would not recommend this hotel to anyone. There are certain basic standards of cleanliness, decency, and customer service that every hotel should meet, and unfortunately, this establishment fell short on all three.

The room smelled when you go in and the beds were not queen size. There were hairs in the sink when we went in and it was to late to try to look for another hotel specially since we had already paid. There was a bullet shot on the window we notice the following day and some of the towels didnt looked clean.

Kept finding cockroaches coming out the base board behind the toilet. The heat pump unit sounded like a freight train at night when it came on. The towels are old as can be. Other than that we stayed here since it was close to our event and we weren’t looking for 5 star hotel. Wish the attendees spoke English.

A good place to stay for a mini vacation

Great and convenient place to stay walking distance from all of the river walk attractions

It was great for the money it was right on the edge of town next to everything you can walk to without having to pay the price... The television situation was not his best it started off with DirecTV I'm a TV person could not get things call them all of a sudden became spectrum but most people do not go to stay in the room staff was excellent

Loved how close it was to Riverwalk!!! Only suggestion is to possibly add yogurt and fresh fruit to the breakfast. Staff were all extremely friendly!

Very nice place to stay in the centre of downtown, was an amazing stay and very close to theme parks and amazing restaurants, would definitely return again one day if ever came back

Room and restroom were nice and clean but the restroom had a strong unpleasant sewer smell.

Staff was really friendly. Room was just as advertised. Will stay here again. Lots of things to do within walking distance.

Breakfast was mostly bread products. Coffee, corn flakes and fruit loops. No protein, no eggs or breakfasts meats. except yogurt. No fruit. Sunny D flavored orange drink. Having a protein selection would have been great. We really enjoyed our stay! We felt safe.

Nice and clean ..near shops

This is not a fancy place, but the location is good. staff was friendly. It’s near Highway, so it’s sometimes loud outside from traffic. Staff is friendly. Breakfast lacked protein, but again it’s not a 4star. Had no complaints, but I prefer to stay in hotels that your entrance is on the inside. If you’re watching your spending, it’s not bad and can rest. We walked to the shops and riverwalk. Always felt safe. The office is located across the street.

Ac very loud, towels old and stained front office rude looked angry did not offer breakfast

This is the first time I have written a review; my goal here is to help the hotel management make improvements so that future guests can have a better experience. The rooms are kept clean, although it seemed as though mine hadn’t been occupied for a while, as there was a strange odor when we first stepped into our room. The staff is excellent and friendly, air conditioning works very well (keeping the room nice and cool). I stayed in a suite with a king-size bed; there was plenty of space very organized, mattress bed was quite hard and uncomfortable, which made it quite difficult to sleep. I think it would be a good idea to pay more attention to beds mattresses , as guests always expect a comfortable night’s sleep. Aside from that, the location is excellent—it’s just a few minutes away from the Riverwalk and various restaurants.

The room was clean in appearance, but an extremely strong chemical odor in the room.

Stayed two nights for Day of the Dead festival. 2 min walk to the Alamo, 5 min walk to the Riverwalk. Lots of dining and shopping options close by. Always a clean room. Staff is very pleasant and friendly. Affordable and convenient.

The beds were hard and not comfortable, only had 1 regular pillow and a smaller one. Everything else was ok.

Te cobran $100 de depósito,,!!es demasiado para el hotel que es!!

No soap or shampoo provided… towels smell clean but most of them stained

Mini fridge was not cleaned properly. Takeout stuffed inside of it. Parking is limited and difficult to pull in and out and of the spaces. Also, they charge to overnight park. Ridiculous. Parking lot so small a vehicle back into another and fled. Obnoxious people a smoking in rooms, it travels through the vents. The workers were helpful with checking in and out. One star.

I was double charged for parking, supposedly one was refunded to my credit card, but still haven't received. When I went to check in, my 7 year old grandson needed to use restroom and was told there wasn't one in "lobby" for him to use. We were early for check in so we couldn't even get in our room for him. Will look elsewhere next time.

The beds are not queen size they are full size the breakfast sucks you only get a waffle and some cereal

This place is an absolute dump room smelled awful not recommended at all don’t let the pictures online fool you! DISGUSTING!!!!!

Gave her my last name and her response was I don't speak Spanish Lady doesn't matter thats my last name for reservation Rude all the way across then you gotta pay 17 a night for parking additional Not good Microwave didn't work no toiletries Just not a great experience at all

There was left over food on the floor (pieces of pretzels, sun flower seeds, crumbs). One of our pillows had a wad of hair on it. Our room was right at the stair landing and the door had a slight crack under it so we heard everything. Didn't help that at 2-3:30 AM both nights we had extremely loud and drunk females next to us that woke us up several times. We called once and they finally stopped after about 30 minutes but did it again the next night. Interior door latch was broken which was a little concerning as we typically use it for extra security. Air conditioner had a musty smell coming out of it. You definitely get what you pay for but as usual the pictures looked way better vs in person.

Room smelling was awful I sprayed and sprayed and the smell was horrible could not sleep at all and towels were old and beige not white never again checked out ASAP

The room smelled like raw sewage! We ask the maintenance person for some bleach to kill the smell but the said they didn't have any! I will NEVER BOOK A ROOM WITH DAYS INN AGAIN!!!!

It’s very old, small and run down. Pictures are an accurate but deceiving. It worked but it wasn’t worth the price difference between other hotels in the area.

The location was great and very walkable to museums and the riverwalk the staff was okay but the room was not clean, stains on the sheets and the floor was so dirty the bottoms of our feet were brown and there were literal clean foot prints where we walked before we concluded to wear our shoes the whole time.

Room could have been cleaned better. Smoke alarm laying on counter disconnected. Security was non-existent, my Harley was stolen from the outside of my room. Security cameras were not working. I will NEVER stay at any of your locations again!

the room was very comfortable for paying less than 100.

Bed was kinda hard, I just kept tossing & turning, could get comfortable to sleep well. The microwave wasn’t working properly, I unplugged it, then plugged it back in, couldn’t fix the TIME..but got into heat up a bag of popcorn. Otherwise it was just a roof over my head for the evening.

Horrible experience.First room had a chemical insecticide smell in it.We went out for the night and came back to a strong gasoline fumed smelling room.Had to call front desk to change rooms.Front desk gave me another room and then that room wasn’t even clean.Beds weren’t made and looked like someone was already staying there.ended up having to call front desk again and got another room.That one was okay.Do not stay there unless you really have no other option as lots of illegal activities and loud mouthed people are roaming the area yelling and smoking narcotics.Spend a little more money for a better location and better maintained hotel.The front desk did their best to make things right so there’s no complaint with them.Its the area and atmosphere that pretty much ruin the experience.

Check In office was across the street, had to pay to park on the premises, and breakfast again had to walk across the street nothing good about the breakfast.

Dirty sheets, broken sink and bathroom door, horrible food and bugs

Horrible place lots of homeless people around had to book another hotel did not feel safe

It’s the worst place to stay but the price was the best thing you get what you pay for. they all seem to charge for parking when most hotels parking is free with your stay . The floor was dirty behind the floor cabinets was lots of dead bugs which means they don’t do the floors good. It’s like they make up the beds and give you clean towels and fresh toilet paper next time will pay more for a better room and quality. Great walking distance to the Riverwalk

Very close to the convention center and riverwalk. The mall and Alamo are practically in your front yard. Clean and reasonable.

The room was clean and the air conditioner worked great.

They did an authorization charge of $130 before I even checked in then wanted me to pay again at check in, the room 130 smelt of sewage and mold and when I asked to switch they said there was nothing available. My friend and I both woke up sick and told the representative when checking out ( and I informed last night but the guy never made the note) who said she would inform the GM tomorrow (Monday) I will be asking for a refund due to this issue as it is a major health concern

AC was great

You get what you pay for. I always pack cleaning supplies germicide items. So I went straight to the restroom wiped the toliet seat with.lysol wipes and disgustingly.it was BROWN. Mind u toliet seat LOOKED WHITE. The front door when your standing by the sink you can LOOK STRAIGht THROUGH leftside lower door panel. Had to be a ITtech to work the Tv. REMOTE. Smelled like mold. I chose this hotel close to the alamodome Dont Stay HERE.

The place was very noisy and I ended up paying for parking which the site doesn’t let you know. Come to find out not hot water for a bath.

Amazing as usual staff super friendly and close to everything

A very nice and clean hotel

Room was clean and spacious. Nice and quiet. Privacy fence all around. Close to the river walk in walking distance. Breakfast included but you have to go early because they won't refill the waffle batter. First come first serve that's the only thing I didn't like. The pool was not swimmable.

It was clean.good water pressure.the only think I didn't know was you have to pay for parking if you want to use there parking lot but it was a good spot to stay.

It was acceptable for the amount I paid for.

The complimentary breakfast was very regular, and I recommend going somewhere else!😡😡😡

Nice

The room was very clean and conveniently closed to the Alamo and Riverwalk. I recommend staying here.

Great stay for a quick trip and concert at Alamodome!

the room had a naphthalene/chemical cleaner smell; it was terrible with human hair in the bathroom. We just needed to stay there because we were going to a concert and the location was convenient, other than that was not nice. They charge $16 for parking space, not nice.

Rooms were dirty. Not enough towels. The bed was very hard and uncomfortable and housekeeping never cleaned the room in my 3 days and 2 nights of being there. The breakfast was not even worth going to and was also a dirty area. Lots of homeless people using drugs in the parking lot and I did not feel safe at all. 0/5 stars. If I could give negative stars I would. Don’t stay here.

room was disgusting, used soap in the bathtub, dirt in the bathtub, pubic hair on toilet and human feces marks, cockroaches everywhere and spiders, in short words the room was

Muy bien

Pictures in Expedia are not how it looks when you get there. Plus It does not say in the advertised you have to pay parking.

It was actually what you would expect for the price you paid…the location is super convenient, easy walk anywhere downtown really. Parking lot is super tight if you have a big truck or van it’ll be hard for you or other to park around you. The staff was nice enough. The room was spacious as was the bathroom. The bed was comfortable however they have those stupid small square pillows so i would definitely recommend you bring your own. The AC was great, it made the nice soothing noise and the tv had enough channels. My biggest complaint, which is not necessarily the property’s fault, was the amount of people just hanging around the property. There was people just standing next to our door, it was a little scary opening the door and seeing a group of guys looking back at you.

The room was clean but had a strange chemical smell, it was at the top of the stairs to the parking lot. This was unfortunately where other congregated all night long… lots of loud talking, laughing, yelling outside of our room all night long. I would not put customers in this room if I were the management.

The place is a dump. Have the items in the room had not been replenished. You to cross the street to get to the office. I’ve stayed in Motel 6 that were far nicer than this place and they charged almost $200 for the room and a parking fee.

Bobby

Well, you get what you pay for. The room we were in was a little dirty. The bathroom light didn’t work, we had to shower with the door open or use the our phone light. Floors were dirty. Asked the front desk for extra pillow & they said no. Only good thing was that The Alamo is walking distance.

Great price and great location - easy walk to Riverwalk and the Alamo - but the place is really looking tired, had a funny smell, and the brekkie was all carbs and not much for choice, but I guess this why it’s so inexpensive compared to other properties nearby. And a motel charging for parking kind of sucks.

The lady at the front desk was very helpful and courteous, the room was basic for the price of course, towels looked dirty towel for bathroom floor had hairs on them . Ac was great .

I loved that it was near everything, but the room smelled musty and i’m pretty sure there was brown mold on the walls. My boyfriend broke out really bad and i ended up getting sick from staying here. I woke up in the middle of the night with a really stuffy nose and the smell was really strong. I dont know if there’s a water leakage or what. But if there’s any type of mold around me i get sick easily. The staff was friendly though.

Very load, guests hang out and party in the parking lot. Tried to charge for parking yet street parking is free.

The room was clean for the most part. It was old and had paint chipping in the door framez. There was small bugs

Good place to stay

Good location, bed breakfast choices

Shower was tall enough for me and AC worked great. I’d recommend this place to anyone-parking is HARD if you’re in a big truck/auto (and costs extra) Would stay here again!

our floor was dirty, our toilet didn't flush, maintenance came, said nothing was wrong. the flooring was bulkeling. water started coming out the wall behind the toilet later. the breakfast wasn't a breakfast just snacks. I told the girl at front desk when checking out all this again, and told her it was not a $250 room. she told me she would process a refund and did not. I called on Tuesday and she said she would get with manager and call me back, no call back. don't waste ur time with this one and the motel is 2 buildings separated by a busy street.

Great overall experience! Check in staff was very helpful! Nice lobby. Nice, clean room.

Last resort is you need a downtown stay.

The location was perfect for where we needed to be. The downfall was crossing a major street to get to the office as how it wasn’t in the same location where our rooms were. Ants in the bathroom. My kids room smelled like sewage. They went and bought air freshener to tolerate it.

Its a good hotel for the price. It was clean, staff was helpful, and free breakfast. Parking is charged separately and the exhaust fan in a bathroom made too much noise

The staff were amazing! Super friendly and helpful, the maintenance guy made sure any dishes in my room were dealt with promptly and where they couldn't resolve it my room was moved and they helped me move my stuff. Breakfast is good, does the trick-not a hot cooked breakfast but there are lots of local options if you want that. The WiFi is strong had no issues with it and the AC is really strong! Which is exactly what you need in Texas! Will definitely be back :)

Excelente

It was not what i expected, the biggest disappointment was the pool, i had to cross the street to go and enjoy the pool

The free breakfast is the worst I've ever seen lol. Tampico in place of OJ and poorly stocked. Not even yogurt in the fridge or any fresh fruit. It's a cheap motel but worked for me

Rundown motel, not HOTEL. First room assigned had no safety lock and deadbolt would not bolt. Staff would not answer the phone so I had to walk back and wait in line. The sole checkin employee was slow and alone and announced my room number publicly.

room was away from check in, breakfast was terrible

The bathroom needs professional renovation. The floor boards were loose in the room and bathroom. Part of the bottom corner of the bathroom wall near the tub was pushed back where you could see rubble from the foundation. There were little roaches crawling around the bathroom.

😊

Dirty and terrible breakfast

Everything good

Shower didn’t have cold water only warm. Painting on the wall looked like someone squirt on them not very clean. Breakfast area fridge did look clean.

The location is super good. It’s walking distance from main spots like the River walk, the Alamo and downtown. The hotel itself is good. The size of the room was pretty good and big. Overall it was a good experience

I love the hotel, great location and very well kept. The only problem I had was the foreign lady who check me in. She put everything on the counter rather handed to me that included forms, pen, keys everything. That is rude 😒 so I told her that. I stay there for every time I visit San Antonio. I hope this won't happen again.

Hôtel propre, un peu vieillot, très bien situé, à quelques minutes de marche de Fort Alamo, de la riverwalk et du centre-ville. Chambre propre mais vieillotte, avec literie confortable, un frigo et un micro-ondes. Le quartier est calme et sécuritaire. Le petit dejeuner inclus est simple mais efficace (baggel, pain, gauffre, café, jus…). Parking non inclus, environ 15$ +taxes. Le seul bémol c’est le wifi, il est d’une lenteur… impossible d’ouvrir des pages de navigation sans attendre plusieurs minutes… Sinon je recommande cet hôtel pour son rapport qualité/prix, sa situation est idéale pour visiter San Antonio à pieds sans avoir à utiliser sa voiture.

Te cobran el estacionamiento y eso no lo dice a la hora de la reserva, está cerca de todo así q está bien, estaba limpio y el aire funcionando

When I arrived I seen people walking around and smoking weed .Homeless people asking for money and started washing my windows without my permission! Someone was talking to the valet next door about his car getting broken into. Asked manager could I cancel due being uncomfortable about the issues and told me I had to get another hotel and had to pay for the night that I didn’t even stay there ! Terrible do not stay there avoid this place PERIOD

Clean quiet and hot water

Had to pay 17 dollars for one night parking

That the deposit takes a long time to get on my card

Rooms weren’t as clean as in the sense of we found the towels and wash clothes really overly used and not clean along with the funny smell in the room

My door did not have a bar lock. It only had the bar, but no swivel to secure the door. My door key also unkeyed every day so I had to walk across the street to the office each day to have it rekeyed. Did not feel safe. Staff was always nice though.

The smell of the room, the peeling paint, lack of upkeep of the hotel. Parking is an additional 15.00 my security lock was broken off.

The smell (smells like gasoline) in the room. The noises from the ceiling (a child, or children running and jumping above) was unbearable throughout the stay.

The room has a smell of humidity, but doesn't bothers a lot.

Amenities, noisy toilet!!!! Noisy vent in bathroom,

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N/A

The bed was a little hard for me

Nearly all the linens had long black hair on them (towels, sheets, washcloths). The floor was quite dirty and when I stepped into the shower having walked barefoot on the floor, copious amounts of dirt filled the water as it drained into the drain.

complements breakfast consisted of drinks only!

This guest did not leave comments about this hotel.

Had to pay for parking

It was too much money for the type of hotel. Was charged Extra for parking and with a high deposit. And did NOT know about it till we check in! You could hear All the loud noise from the street and side walk. I will remember so we will NOT go there again!

The location was the best! They didn’t have breakfast even tho the website says it included breakfast. The pool wasn’t open, the room was totally different than I expected. Paying for parking is stupid!!