Courtyard by Marriott San Antonio Airport
About Courtyard by Marriott San Antonio Airport
This hotel is within one mile of San Antonio International Airport. It offers 24-hour airport shuttle service, free on-site parking and an outdoor swimming pool with a hot tub. Courtyard San Antonio Airport features cable TV with pay-per-view movies in every guest room. Free Wi-Fi and a work desk are also included. A fitness center is available at the San Antonio Airport Courtyard. A laundromat and a business center are also on site. The Bistro cafe offers healthy breakfast and dinner options, an evening bar, and Starbucks coffee. Downtown San Antonio is within a 20 minute drive of the Courtyard Airport. The Alamo historic site and River Walk entertainment area are within 12 miles of the hotel.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
The hotel receives mixed reviews with guests appreciating the friendly staff, clean rooms, and convenient location, particularly close to the airport. However, several guests express dissatisfaction with the additional charges for parking and breakfast, as well as issues with room comfort and maintenance.
- Friendly and helpful staff
- Clean and comfortable rooms
- Additional charges for parking and breakfast
- Issues with room comfort and maintenance
- 3/5
But some down sides: you have to pay for parking there are no outlets near the coffee maker the bathtub drain was clogged a little upon arrival the breakfast is not complimentary, and there was no coffee or anything in the lobby. But like I mentioned above, the staff were great and they did go out of their way to help with whatever I needed.
- 5/5
I liked the Starbucks the most ,staff were very helpful.
- 4/5
Very good
- 4.5/5
Superb
- 5/5
The staff was super nice and helpful. Room was very comfortable. Good value.
- 4/5
The location was convenient as we needed a hotel close to the airport. Clean room, comfy bed, no noise, my only comment is that the front desk staff is the first impression for us guests, the clerk who checked us in never smiled! Not friendly or sympathetic, which made me move to another hotel for a second night. The gentleman at the moment of the check out was nice and polite.
- 5/5
No breakfast
- 5/5
Staff was super accomodating and helpful, room was clean and neat and the whole experience was very pleasant
- 4/5
This room was so clean
- 5/5
We've stayed in a lot of hotels this summer, and this one was one of the best!
- 4/5
The property was pretty dang good. Clean, great air conditioning, the pool was nice, a top notch gym, a good bar and grill inside, safe parking and a good location.
- 4/5
Very good
- 5/5
Great staff! Property was clean and quiet!
- 3.5/5
The room was clean and comfortable. The AC did not cool that well. Sounds like the compressor is about to go. The bathroom sink is slow draining. The shower had very low water pressure. I paid $12 for parking even though I didn't drive there.
- 4/5
Very good
- 3.5/5
The room was clean and comfortable. The AC did not cool that well. Sounds like the compressor is about to go. The bathroom sink is slow draining. The shower had very low water pressure. I paid $12 for parking even though I didn't drive there.
- 5/5
Very friendly staff, quick check-in. Fast response to problem and confirmed that AC problem solved. Will stay again.
- 3.5/5
The shower was the worst shower I have ever taken outside of camping. It was INCREDIBLY low pressure and went cold after about 6 min! I also didn't like how they charge for parking & there is a door to the outside that doesn't fully close and isnt secure.
- 4/5
Paid parking
- 4/5
Everything and everyone was great. Will return
- 4/5
The location of the hotel was calm. The parking lot was fenced which put me at ease when I had to go to my vehicle. Staff was very friendly.
- 5/5
Great!
- 5/5
Good!
- 4/5
My tv did not work.Ice machine had no ice.Sent maintenance to go look at tv and blamed it on cleaning staff & said they would comp me for the inconvenience. Manager awards just said she would get with staff. No resolution.Parkin fee was also not mentioned
- 3/5
Ok just to sleep
- 4/5
Easy access. Close to everything we needed. Airport noise, but we were there for airport access so to be expected. Easy check-in. Secure parking and entering bldg. Comfy beds. Only negative was a less than fresh odor in room, like musty and needing to be aired out.
- 4/5
I got airport shuttle to Courtyard after my flight was canceled. Booked a wake up call for 3 AM, but it NEVER CAME. It was a back up and fortunately, my first alarm woke me up. Very soft bed, turned out not to be a problem. This place served my needs, fixed my problems.
- 0.5/5
Transperency
- 4/5
The hotel was in a good location, easy to get in and park. My only complaint was the toilet ran, so I had to keep the bathroom door closed.
- 2.5/5
The breakfast was not included unless you bought a package for 12.00 per person. This information was not stated upon checking. The breakfast at the Bistro was 45.00 for two adults. There was also 12.00 parking fee, and a 25.00 deposit that is added to the cost of the room upon check in. This was not stated in the Booking.com price, so the room was substantially more than stated.
- 2.5/5
There was also 12.00 parking fee, and a 25.00 deposit that is added to the cost of the room upon check in. This was not stated in the Booking.com price, so the room was substantially more than stated.
- 5/5
Clean room, nice staff
- 3.5/5
Good
- 3/5
Overall clean grounds but rooms are bad. They let me change rooms once. Second room was less musty so I accepted it, but it still was still pretty bad that I would not go back to this hotel. Staff were very friendly.
- 5/5
Everything was amazing. Easy to check in and out. Breakfast fast provided. Good place located
- 5/5
Parking was crowded
- 4.5/5
Shuttle only takes you to airport and back No shuttle service to mall and nearby eateries. Less than 2 miles away.
- 5/5
Room small
- 5/5
Excellent service
- 2.5/5
Location to the airport, fairly clean, places to eat within walking distance Elevator is one of the most awkward setups in a hotel. Size of elevator can accommodate 3 people max. Rooms appear to have “facelift”, very dated with surface level modifications. Location of the TV is 90 degrees from the bed. Odd setup.
- 2.5/5
Location to the airport, fairly clean, places to eat within walking distance Elevator is one of the most awkward setups in a hotel. Size of elevator can accommodate 3 people max. Rooms appear to have “facelift”, very dated with surface level modifications. Location of the TV is 90 degrees from the bed. Odd setup.
- 5/5
parking was safe and easy;
- 5/5
Great stay. clean, convenient to airport and the excellent breakfast
- 5/5
hotel was good and friendly but the only thing i can say that we were not notified that we only had one free breakfast for my family
- 5/5
:D
- 4/5
Clean room and comfortable bed
- 5/5
Room was clean. Great staff.
- 5/5
Staff; Teresa was a great help. I was down to see my sister who had surgery.
- 5/5
The room and hotel were nice and I loved the restaurant/bar in the hotel but the night desk lady Ms. Teresa was AMAZING!! She is so friendly and personable and extremely helpful and I hope she’s still there next time we stay!
- 5/5
Clean
- 5/5
Very clean room
- 4/5
Good but old
- 2/5
There was no stinking breakfast!
- 3/5
Our room was small, which is not an issue. The issue was that the couch was VERY close to the bed. The couch has a shelf-like attachment, which makes for even less clearance. My wife nailed her shin on it in the middle of the night; very painful, to say the least.
- 5/5
Good friendly staff
- 5/5
I’ve stayed here several times. Always clean and friendly.
- 4/5
Good hotel, great staff.
- 1/5
We started to unpack when my wife found bedbugs on the pillow (Gross). We immediately stopped everything informed the front desk. They offered another room, but we were not comfortable taking the risk. No refund was offered, So we just left in the middle of the night.
- 5/5
Very friendly and courteous staff, great breakfast.
- 5/5
Spotless room, courteous staff.
- 4/5
Nice clean room
- 4/5
Excellent staff and clean room. Was surprised about the $10 per day parking fee. My room was nice but felt visibly cold because there were no pictures or art on the walls.
- 5/5
Clean room, friendly staff, great amenities (pool, restaurant, etc.).
- 4/5
Didnt get to try the breakfast. Place was pretty clean. Super close to the airport. Staff super nice and attentive
- 1/5
It was ok
- 5/5
the staff was amazing. polite and great with any questions about the area where to ho what to do. room clean and comfortable
- 5/5
24 hour airport shuttle was great. Staff was super friendly. Would definitely stay again.
- 5/5
Airport shuttle was great, especially for a 5 am flight!
- 4/5
It was easy to get to from the airport and clean. The staff was very nice and helpfull.
- 4/5
Staff was very friendly.
- 5/5
Safe hotel they have security outside and gated area. Our vehicle has been broken into on 4 different occasions in other hotels! We will be using this hotel on future stays. Had peace of mind and were able to have a good night sleep. Hotel clean and comfortable beds! Staff was nice too!
- 5/5
everything perfect
- 5/5
.
- 1/5
Bedding was dirty and used. Comforter had orange stains. Carpet had red stains
- 5/5
COMFORTABLE BED AND BIG ROOMS
- 5/5
It is really convenience and close to the airport.
- 5/5
Bistro was good.
- 5/5
cleanliness and friendly staff
- 5/5
Everything was great
- 4/5
The hotel was good for a night sleep
- 5/5
.
- 5/5
This is very clean hotel. Also the staff is very good. There is only an opportunity at breakfast, its system is not common and friendly. All others are excellent. I like this hotel.
- 5/5
Room was very nice at an affordable cost. We had a king suite and the separate bedroom was a lot more spacious than others I’ve stayed at. We had a complementary breakfast for 2 at their bistro which was really good and my husband and I also took advantage of their fitness center! The gym was very spacious and had a good variety of equipment, 10/10 would stay again!
- 4/5
It would have been much better to have had breakfast like so many of the other hotels. Other than fast foods, nothing was convenient to have breakfast before leaving. Im afraid we would look for that next time even though the rooms were very nice.
- 5/5
Great place to stay, really near the AirPort and great for shopping, good restaurants on the neighborghood
- 4/5
Very friendly staff and great shuttle service. Not so great breakfast options and noisy ac. Sounded like a jet taking off.
- 4/5
Great staff clean professional
- 5/5
Sonya at the front desk was INCREDIBLE. The entire desk staff too but I just didn’t get their names.
- 5/5
Good location. Ibamos para el concierto de Shakira. Muy comodo el cuarto, pero tenia un fuerte olor. Camas muy confortables
- 4/5
For my stay, Uvi was exceptionally helpful. I am grateful to her for her patience, assistance and professionalism when I was a bit stressed.
- 4/5
Hotel as described.
- 5/5
Clean and safe
- 5/5
Excellent service room was very clean. Staff very nice and friendly.
- 5/5
Excelente service
- 5/5
Thank you for everything the service was great and we have a very pleasure experience
- 5/5
Affordable and clean
- 5/5
Clean and nice
- 2/5
The bed was extremely run down. It felt like it was a very old bed because it had a hold and you would sink on it. Very uncomfortable sleep.
- 4/5
We stayed with two children in a room that was meant to accommodate four people and it was less than ideal. The room arrangement make the room virtually un-navigatable when the couch bed is unfolded. There wasnt enough room for four people and our luggage. Both beds were really stiff, the couch bed in particular should never be a bed. The couch unfolds to a double (maybe?) so two older kids will struggle for room. The room also doesn’t come with additional pillows for the fold-out so we had to request those and housekeeping isn't very timely (we called twice over several hours to remind them and upon delivery, we still didnt get what we requested.) The check-in staff was nice and accommodated an early check-in for our family which was so nice. Super easy access to the airport so if thats what you need, this hotel is fine.
- 3/5
Great pool. Laundry room could be better since it only has one washer and one dryer. Ac didn’t keep the room cold but we got to the hotel at 11pm after dinner so didn’t want to change rooms it was fresh but not cold.
- 5/5
Very accommodating
- 5/5
Very good!!!
- 3/5
If they can train the room cleaning staff to work the front desk it would be great since they are more customer oriented.
- 3/5
The room could’ve been cleaner. This hotel desperately needs a remodel. It doesn’t meet “Marriott”s”’standard of quality and design.
- 4/5
Even after booking this hotel why was I charged for parking? Shouldn’t that be included in a stay here?
- 5/5
The lady in the bfast area was very nice including the staff
- 4/5
Excellent check in.
- 5/5
Operations Manager went above and beyond, way to goooooo 🤘
- 5/5
Very comfortable hotel with easy and quick access to San Antonio International Airport. The check-in process was easy and efficient. The bistro offers very good and nutritious choices.
- 5/5
Breakfast was great
- 5/5
Nice courtyard, spacious room with a couch and ottoman, convenient to the amenities in town I needed to get to, good food and coffee at the restaurant, secured parking and friendly staff, they even let me use their parking lot to change my tire after I had already checked out and turned in my parking pass.
- 5/5
Great helpful staff.
- 4/5
Everything was great
- 5/5
Staffing is awesome very nice and clean safe place
- 5/5
It was clean and proper
- 1/5
The shower was dirty.
- 5/5
Very friendly staff, and the hotel was very well maintained.
- 5/5
The facility was a little dated but the service made up for it. We had no issues and the staff was friendly and helpful always.
- 5/5
As usual, this was a pleasant stay. The staff was super and remembered me. The breakfast was delicious. The location is very convenient to airport, shopping, and dining.