Courtyard by Marriott Medical Center San Antonio

It was so quiet, clean and just overall peaceful.

Front Desk agent, amazing! Hotel is under construction for updates so, I get it might not be exceptionally clean, but the carpets through the hotel in the elevators and in the room very unkept. A vacuum wouldn’t hurt to make the appearance a little better. Heater was on when I got into room and would kick on randomly (even with ac set to 70° and fan on auto), so I just kept the sliding door to balcony open all night, which was fine as I was on 2nd floor and weather was amazing. Only stayed one night so no reason to call front desk. Bed was ok, comfortable enough but mattress could definitely be replaced due to squeaking every time I moved. Mini fridge made water noises all night long and it sounded like there was water running on the floor above me, I’m a heavy sleeper so it wasn’t a bother but, other guests may find this an issue. Overall, 3 stars but it definitely didn’t feel like I stayed at a Marriot location.

free breakfast would have been a nice

the customer service staff is courteous, friendly and helpful

The shower wall was banged up, dated. The thing that bothered me the most was driving in at night and the signage lacked illumination, very difficult to see. For the rating I did expect a better looking room. The proximity to my venue was fantastic, but I would probably look elsewhere next time.

The hotel was very nice. It obviously had been updated recently. The room was well maintained and very clean. My husband liked the big TV and sofa. The hotel has a small restaurant in house, The Bistro. It was pricey so be prepared to pay out for this convenience. There are restaurants within walking distance. Be sure to bring your own water, snacks, napkins and if needed a blanket. The only amenity is the coffee bags in the rooms. Also you might want to ask for trash can bags especially if you eat in the room like we did. We didn’t have any bags to throw out this trash. The cans are very small.

Great stay. It took a little bit longer to check in due to the room that was not available.

Nice place to stay quiet environment

They did not honor the breakfast included advertisement. The staff was rude. One room wasn't stocked with shower necessities.

Great place to stay checking in was fast, my room was clean and the view towards the pool was great. I would definitely stay here again.

Great property, nice rooms

Nice people

The lobby is very pretty & clean. I had to make a new reservation because the front desk person couldn’t find my existing ones. Instead of calling Booking to resolve the issue, she asked me to call. Since the wait was too long, she decided to create a new reservation. Now, I’m receiving a receipt for $402. I’m not sure if this was going to happen, but I hope they don’t charge it to my credit card. One of the beds wasn’t made properly, but that was the least of my worries.

Staff kind, nice, professional and very willing to help you. Kitchen very slow, do not eat there

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Cute!clean room great staff

Clean room

Welcoming staff. Desk lady was great and accommodating. Great personality. Very welcoming. Staff was very helpful and friendly. Room was very clean and no noisy neighbors or noisy rooms anywhere. Bed was very comfortable.

Room had everything we needed and it was cleaned and organized. The beds were comfy and the AC worked great!

The location is convenient to Methodist and University hospitals, virtually across the road and is about halfway between Seaworld and Downtown. Property was well maintained and the staff was friendly and helpful. 5 Stars !!

Was there a breakfast? We were not told about that!?! Check in was not the best experience. We came in due to not having electricity in our home for 30 hours in 100 degree heat due to weather. Attended was NOT welcoming at all. Check out attended never look up from her phone while I handed her my key card.

Nice place quite

The staff at this place are outstanding. From check in to grounds to the restaurant. Essie is fabulous!!! We absolutely love talking to her when we are staying. Such a professional and warm person. There is also a grounds person, and I don't know his name, He opens the door for me when I am bringing in my luggage every time we visit. My husband has been under going care for a Hip that got infected with Dr. Buttacavoli at UT Health Orthopedics for months now. There is another organization I want to give a shout out too. This hotel is within 10 minutes of the Dr.'s office and hospital. So you couldn't ask for a better place to stay. Prices are great, and you will not be disappointed in your choice booking here at all.

the room was just the right size with king size bed, it also had a sleeper sofa, at the bottom of it was a large shelf of wood, I walked into it and bruised my shin bone, hurt bad. there was no soap in the soap dispenser, and no lotion in the bottle of lotion.. it was not replaced when the room was cleaned, What's up with sheets that do not fit the bed correctly. this is the second time in two weeks there were poor sheets on the bed. for the price they charge they could at least purchase king size bedding

Love staying here because there’s always cops in the parking lot. It makes us feel safe and sleep peacefully. Staff is always really helpful and kind. Only thing is that they do need to upgrade beds. We have been staying here for the past 4 years and we love it.

Clean quiet hotel

The staff was so great to us.

Ac didn’t wrk good me n my fiancé was hot the whole time there

We were staying Because we were at Texsan hospital for heart procedure and didn’t want to drive home late at night bcs we live about 2 hours away. Ended with complications and room was used to hold our bags and I went by to check out and took quick shower and left for hospital again. Pretty expensive but bed sure did look nice and comfy but could not sleep in bed had to go back to hospital. Wish we coul get a refund of something bcs it would really help us during this time. Staff was amazing! Thank goodness

Amazing stay!!!!

Experience was great and staff was helpful.

Very clean

Everything was great!

that there was no breakfast buffet included

The ac unit in the room blew cold but you couldn’t feel it more than a foot from the unit

Location

Property was in a great location and back off the roadway, so it was quiet. The room was big and clean. Bed was comfortable and ac worked great. Staff was very nice and polite.

From the first moment we arrived, the front desk woman seemed extremely irritated that she had to check us in. She was not personable at all, gave us room keys and sent us on our way. Didn't explain breakfast hours, or anything. We got into our room which was supposed to be accessible, but their definition of accessible is not what it should be. There's no way anyone with a wheelchair could get into the room. My son was having surgery the following day and was going to be on crutches, which is why we booked the accessible room, and he would've had a really hard time getting through the room it was so tiny. The floor was uneven, there was some nasty brown splatter on the ceiling, and the popcorn ceiling on the living space was the icing on the cake. No asbestos thank you. This hotel needs a major upgrade, from the rude staff to the rooms! It was so bad that we left after 1 night and found another hotel. It was also in a sketchy area. Will never go there again. Probably won't stay at a Marriott ever again either since they don't feel like refunding us either.

Excellent hotel and stay. The breakfast is really good and the staff is always incredible. Never disappoints!

Another enjoyable stay at this Courtyard! The location is great for access to the Medical Center, as well as for shopping and great restaurants. The pleasant staff makes the stay even better. Will definitely stay again.

Excellent

Not to take away from any of the amenities of the actual property but we found the dog park next door to be an unexpected hidden jewel that was absolutely lovely!

Best rates for when we visit our daughter also my daughter fiancée n grand kitty. The grabbing of a Starbucks. Is what we need, omg best breakfast?

Location and amenities

Very well maintained and clean. Staff were kind!

Everything except unsupervised children 8n pool.

The friendly staff

I didn’t like the beds. Not what I was expecting. The room smelled a little weird. I wish it smelled like the lobby. Lobby had a nice scent.

police were on site when I arrived and when I left I was leaving an abusive relationship and staff member was not sympathetic to my situation

Location, fitness room. Sheet was the bedspread, didn't replace coffee cups

The hotel itself is old so from outside exterior, it needs some fixing such as peeled wall. Room was mostly clean but there were few spots they didn’t clean like tissue behind the tv and inside shower room wall was still dirty. Other than that not much to complain. Bedroom were mostly clean. Staff were excellent. Showed professionalism.

Room was clean and comfortable

Love it

Clean, friendly staff . Would book again

Everything was great except the non working ice machine in the 3rd floor.

The only issue for me the shower does not seem to be cleaned much.

I specifically told the front desk attendant that I fermented the room number for some reason and that I didn't think it was good. She assured me it was fine. It turned out to be the room at the end of the hallway near the storage room and some other room; it was so busy, it could not get to sleep.

Very clean facility, pool was in business a d it was nice, peaceful and quiet.

This hotel is one of my favorites. We have been going back in forth to UT Health with my husband. This place is just wonderful. So close to the hospitals and doctors offices. Super quiet and really convenient to great restaurants. Love It and the staff are wonderful!

Everything was good.

staff was very friendly. room was clean. great stay!

Clean room

The outside looks a bit run down but the inside was good. Not sure what happened, but there was some kind of leakage or water damage. The property was nicely tugged away from the busy road. The place was very calm and quiet. Not far from Riverwalk. The only thing was that we didn't get the exact room we paid for, but overall this place was reasonable for the price paid.

The suite was great and on the first level with a patio door to the courtyard straight to the pool

Would recommend it was very clean and the view was amazing. No breakfast

yay

Great location, very clean

This is my absolute favorite place to stay. They have the most comfy cozy beds that I love and the staff is always amazingly friendly!

Our experience was very pleasant the kind of place we will return to over and over again

Most of the staff were great except the desk clerk onThursday evening. She was quite rude even though I only asked for towels. She made me feels as if I was bothering her. All the other desk clerks were amazing! They were friendly and helpful. Even the maintenance man had superior customer service.

Our stay was good, restaurant, staff, room everything was good service

It was good

Our family loved this hotel. It's one of the best we've stayed at. We'll definately be back.

Staff was very helpful and the property is secured. Enjoyed the stay.

Staff was awesome helping me when my husband accidentally left the room key in the room.

The room was spacious and clean. The location was perfect

Loved my stay. We had some problems with check in but Lynette and Melissa went above and beyond for us.

Staff was very nice

Great customer service and amazing staff.

Location was hidden away and quiet. Loved that our room was on the first floor and our patio door lead to the pool. Our room had a door to the bedroom which was nice so we had some privacy from the kids who slept on the sofa sleeper in the living room. It was my fault that I didn’t read in more detail about the breakfast. I assumed it was a typical breakfast buffet. Instead they had a bistro and we booked a package that included breakfast meals for two adults and two children (we had 4 children with us.) The food was altogether delicious but we had to order extra meals to feed everyone. Again, mostly our misunderstanding so just not what we were expecting. Also, the room looked very nice when we arrived, however our children immediately went exploring and found a half empty water bottle behind the curtain, a jumbo marshmallow behind the sofa, a can of sprite behind the dresser/tv stand and a cup of chamoy which was a fruit cup on the floor behind the bedroom door. Nothing major, everything else was clean but obviously housekeeping missed a few hidden spots. Honestly, not a deal breaker, just a little more attention to detail needed.

Friendly staff, clean The bed was more a double than a queen. Was not comfortable nor were the pillows Also we did not know that breakfast was not included with the room

Excellent

I liked the location. I liked that you can get Starbucks 24 hours a day. The staff was super friendly. The refrigerator was making noise and keeping me up half the night. The electrical outlet next to the bed didn’t work

Nothing on the menu was available for dinner and it was 6pm. Other than that it was fine

Requests for ADA accessible room and early check in were not received by the hotel per hotel staff. My booking.com emails would not open to allow me to confirm. They did eventually get us a handicap accessible room as requested but took 2.5 hours. My 91 yr old father was exhausted. Ice machine on our floor was broken, They did not have a complimentary breakfast as expected.

Liked the fridge and microwave in the room- very helpful. Thanks!

The staff was very nice!

The room was spacious and clean, the staff was friendly and helpful, and our stay was well spent.

Nice hotel, very clean and spacious rooms. The parking is easy and the Bistro is really good. Although I didn’t use the pool, it was nice looking and was lit up with different colored LED’s. It was a cool effect at nighttime. The room was overlooking the pool from the balcony. The staff is extra helpful and made my stay exceptional. I would definitely return.

Nice clean room. Air conditioner was working wonderfully.

Loved the location so close to UT Hospital. Very quiet. Bar was great but pretty dang pricey. Room fantastic

Nice and quite, very friendly people

No complementary coffee or breakfast. No trash can in room. Nothing special about the rooms. Also very difficult to get a hold of front desk

Simple and quick stay. Clean room. No complaints

We like the place so much so that upon our weekly or so return we will only stay here. We would highly recommend this to all of our friends traveling to San Antonio. Thanks very much you guys.

IN TOWN FOR A MILITARY EVENT AT LACKLAND AFB DRIVE 25 hours, NO ONE INFORMED ME IF I HAD TO LEAVE EARLY I NEED TO GIVE A NOTICE OR THE HOTEL WOULD RETAIN A FEE OF 129.00. It just not a way to handle playing customers of over 25 years!

Great value and staff was very kind!

Very courteous staff, quiet area, excellent bed and amenities, convenient location for medical care, easy access to shopping and great restaurants.

It was good ! The mattress was a little soft! But everything else was good!

Clean room.

The staff was excellent in the front and they approved my reservation on Expedia to be canceled as I needed. I had reserved a week out and I needed the room the moment I was there in the front. The manager booked the reservation for me that night and I had somewhere to stay without getting double booked. I will continue to stay here every weekend I come to San Antonio, Texas!

The staff is knowledgeable ,friendly and professional

Clean rooms, friendly staff, quite a few eating spots nearby. Only complaint would be that breakfast is not free. You have to pay for breakfast but overall 10/10

Clean, helpful staff.

Lots of restaurants nearby. Overall a good stay. Need firmer pillows. Other than a large dog barking and howling a few doors down at 8am not a bad stay. The man running the Bistro was great. He was by himself and very busy, but clearly communicated with us about how long food would take to come out. He had great customer service. They probably should have had help for him seeing as it was spring break. Rooms were average but the price was good for 2 nights.

Breakfast isn’t good enough :( however hotel was perfect

Staff was very friendly as always, room was clean for the most part. Only thing to critique would be the shower head. It definitely needed a good cleaning or possibly replaced. Location seemed to be a safe environment with restaurants and gas stations all in reasonable distance. Overall had a very pleasant stay at a very great value. Will be returning in future

Great location. Great service

Elevators not working

yes

Bar pricing to high

It is an older property but clean and very close to our doctors appt.

Nice place and we will stay again

Very clean and courteous people every time we book there which is alot

We stay 1 night everything was great.

Room was basic but clean.

ROOM WAS FINE EXCEPT FOR BLACK MOLD ON CORNERS OF SHOWER. ADVERTISED FREE BREAKFAST BUT WHEN I WENT OUT 2 MORNINGS AT 6:45 THERE WAS NO BREAKFAST AND ONLY COFFEE WAS FROM THE STARBUCKS THERE. ALSO DROVE BY AT NIGHT AND COMPLETELY MISSED THE TURN AS NEITHER MARRIOTT LIGHT ALONG THE ROADWAY WERE LIT.

Clean

Clean room staff was great check in process was fast and easy

Great overall