Country Inn & Suites by Radisson, San Antonio Lackland AFB - SeaWorld Area

Breakfast could have been better

The pool access, the initial look is that it is decently clean and staff is friendly. I noticed a roach in the room, not sure if it came from outside or if there is an infestation in the hotel. Also the room I had was near an event room and the events were very loud (large family, loud music, kids running about). I wished we had known that we would be near this area with such noise.

Quiet decent Clean Look at best sort of run down Breakfast food was a bit sad

The is a great option for those families coming in for graduations at Lackland. It’s not the fanciest hotel but it is the most convenient and the closest to the Luke gate in the morning. Rooms were nice, clean and staff was great. The front desk staff was incredible and made us feel so welcomed. There is a really cool American flag set up and backdrop just for Air Force families to take pictures!! They have graduate murals and sign up boards on the wall in the main hall too which was very special to look through. You can tell they take pride in being a sponsor hotel.

The place was wonderful except there was only one outlet next to one of the beds. I would expect an outlet by each of the beds or at least an updated light in the middle desk that you could plug in multiple phones or watches. It was not convenient.

I would have liked there to have a coffee marker in the rooms.

Friendly and helpful staff. We were there for an Airforce Graduation and we were very happy with the way they are ready for the Graduates families that are there for the Graduation. Love the sack treat, very thoughtful. Breakfast needs just a little something... We appreciated it. Thank you.

Location bad. Dirty elevator and bathroom. Curtains soiled. Laundry are broke and was told.they sorry it was third party.

Location bad. Dirty elevator and bathroom. Curtains soiled. Laundry are broke and was told.they sorry it was third party.

Need better breakfast options and better snacks

They are right next door to Lackland, Luke east gate. about one mile. I will stay there again if the situation arises. They take great care of their customers. Clean, safe and secure. It was a great stay!

Hardly any plug ins to use. Hot tub not hot. Floor had loose strip and wall a strip was hanging off/down.

It is close to lackland and it’s not fancy but good enough Every thing was good

It is close to lackland and it’s not fancy but good enough Every thing was good

All staff were friendly and helpful. All rooms and common areas clean, and neat, bed was comfortable. Location was good for me. I had a relaxed visit, and would stay here again!

The parking was great for me. The staff was nice and friendly. I enjoyed breakfast every day and met some new friends.

The parking was great for me. The staff was nice and friendly. I enjoyed breakfast every day and met some new friends.

Clean room and quiet!

Good stay. Had breakfast bags for us at 4 am for the graduation line. Great stay.

Great service!!!

Checked out a day early. Requested extra towels and pillows at 8 PM, they arrived at 10:30 PM with loud knocking that woke our kids, and one "towel" was a floor mat. Breakfast at 9 AM was nearly empty with rotten bananas as the only fruit; the front desk told me to toss them and come earlier. One of the worst hotel stays we've had.

Estuvo todo bien,si lo recomiendo. Fui a la graduación de mi hijo. Octubre 2026

Nothing The girl at front desk was not educated at all, as soon as I arrived to ask about my reservation she got bothered, the restrooms were filthy with hair sticking on walls, the bed were smelly, for breakfast the bagels were covered in MOLD!!!! I told the person in charge and she said just don’t eat them, not worth $300 for 2 nights

Nothing The girl at front desk was not educated at all, as soon as I arrived to ask about my reservation she got bothered, the restrooms were filthy with hair sticking on walls, the bed were smelly, for breakfast the bagels were covered in MOLD!!!! I told the person in charge and she said just don’t eat them, not worth $300 for 2 nights

Very happy with the service

Didn’t feel safe in area, my sheets were not changed and were dirty with dried crusty stuff on them and stains. Stains on walls and dents

Didn’t feel safe in area, my sheets were not changed and were dirty with dried crusty stuff on them and stains. Stains on walls and dents

The area

Really good A/C! Great breakfast. Simple, but hit the spot.

Really good A/C! Great breakfast. Simple, but hit the spot.

The area

We were assigned room 209 when we got there. The room smelled like mold. We were then reassigned room 113. It had a leaky sink and the floor laminate was warped like it had water damage. We also killed a spider that was in the room and the room was never serviced/cleaned the four days we were there. The breakfast was just ok.

Daily cleaning isn't done. Only complaint we had about the trip.

Daily cleaning isn't done. Only complaint we had about the trip.

I love that the staff are very accommodating especially Amanda who granted our request to move our rooms close so we can be together as a family. Their warm welcome for our BMT graduates and their families.

Excelente and location is perfect for visiting sea world! Highly recommend! Huge rooms and comfortable!

We had to leave early on an emergency and the hotel let us cancel 1 nights stay

The only thing is that the room looks very dated. The bathroom door paint was chipped off and the grouting around the tub was also chipping off. but for the most part the room was clean. the breakfast was good, staff was friendly,

good breakfast and you can door dash. also close to military base

Clean room and nice staff

Clean room

M

the rooms where very clean and the staff where good. the breakfast was just ok, not many choices and the had boiled cut up for scrambled eggs. the out side was ok and the area was not the best. location to Lackland AFB was great.

Bathroom was clean but again in need of updating. Water pressure in the shower was great and plenty of hot water for a lengthy shower. There was a loveseat in the room but it also needs to discarded. It is leatherette/vinyl with some unsightly rips and tears. The staff was very welcoming and stated several times if we needed anything just let them know. I can't say anything about breakfast because we left before it was served in order to go to Lackland Airforce Base for graduation ceremonies. The staff did provide a snack bag to take which had water, nutrition bars and peanut butter crackers. Location is great if you're going to the base but just be aware it is located in a very sketchy part of San Anotonio. Lots of homeless people and I was told many businesses in that area closed because of repeated break ins. For what we paid for two nights it was adequate but offering the rooms at maybe a 20 dollar drop would match what it's worth with the updates needed.

We absolutely loved it here! Grandson graduated AF basic training and we were super close to the base. They go above and beyond for military families.

Good overall

El Hotel en general esta aceptable, nosotros reservamos 4 días 3 noches y nunca pero ningun dia pasaron a limpiar el cuarto , sacar basura y colocar bolsas de basura nuevas cambiar toallas, suplir lo esencial , aun ellos enviando un mensaje de que la reservacion incluía limpieza de cuarto diario , al momento de preguntar en el counter dijeron que no había ese servicio. La ubicación para la base es muy buena pero lamentablemente esa situación no estuvo nada bien, nosotros estábamos con un niño autista también lo cual se alimenta sekectivamente cosas especiales( llevamos) pero en el desayuno había una waflera ( alimento q el come) pero no le pudimos dar ya que la mezcla estaba bien Aguada y la waflera no lograba hacerlos así .pagamos por el tbien , me pareció muy mal todo eso.Las familias no pudientes hacemos sacrificios para ese evento importante de nuestro familiar, además el dia 2 de la graduacion a las 4 según ellos promocionan tendría desayunos en bolsas disponibles para las familias q tienen el tiempo contado por el tráfico a la base y todavía a las 4.15 fue q pudimos salir esperando porq la persona del counter sacara los suministros.

The place could be much better

This place was horrible. The rooms are dates and the smell is terrible! The sheets are yellow and towels are torn and worn… Expedia was no help AT ALL! I stood all of 5 minutes there and they wouldn’t reimburse me even though the hotel policy stated if you left before 15 minutes you will be refunded.

Overall the stay was comfortable. Clean, big enough, calm and beds were decent. I would stay again for the affordability and bang for your buck.

It was an inconvenience that the ice maker was broken on the 2nd floor. The only other one was on the 1st floor on the other side of the building. The towels were had brown stains on them. The breakfast lady was really nice. This hotel is cool on a budget.

Room was clean. Property looked like it got hit by some crazy wind. The fence was all over the parking lot. Hot tub was not hot. All in all the stay was good.

Nice

The room was clean and the location was very convenient—especially if you need to be close to the base. The surrounding area felt a little sketchy at times, but the hotel itself was a good option for a short stay.

The room was stuffy though but clean environment. Breakfast was provided and it was ok.

Good place

The hotel was a place to stay while our son graduated BMT. Not great and not terrible. I wouldn't hang out in there when we had breaks. We were never given a WIFI password but we also didn't ask. We were in a room that could hear everything in the room next door. But the room was clean and had a nice bed to sleep on.

Fan in bathroom was too loud. Bathroom sink in main room, no privacy or door to that area, when you walk in the room, the bathroom sink is righ there, layout not great. not much of a view outside, we kept the shades closed. pool is small and in an area where everyone walking down the halls to their rooms can see the pool from above, awkward.

We stayed here for my daughter’s BMT graduation. Clean and felt safe. Everyone else there was basically there for the same reason. Chose it because it’s within 2 miles of the base gates. Waffles in the shape of Texas. Tasty, too.

The best aspect is the location, which is very close to Lackland Air Force Base.

Staff were very friendly! Just didn’t care for San Antonio!

Small bathroom. There was a cockroach on the entrance door when I was going to do the checkout!! The location is close to Lackland base and the staff "prepares" you for your visit to the base. They tell you at what time you should leave and they give you a bag with snacks and water!! Staff were friendly!! The staff was chatting with me before the check in because I contacted them to let them know that I lost my connection flight and will arrive later, they held the room for me and provided an "upgrade" on the room.

Very friendly staff,breakfast was good,it was amazing how they treated family's there for air force graduation,they even made snack bags for people that left before breakfast,

If you are looking for a great place to stay for the Airman graduation this is the place . It’s only 5 minutes from the base.

It seve

Great room staff and location

Staff was friendly. Breakfast was good. Perfect place to stay if your visiting the base.

I know what you're thinking: "What a great price!" Trust me, spend the extra money and stay somewhere else.The rooms are extremely outdated and poorly maintained. Broken light fixtures, cracked toilets, and other signs of neglect were everywhere. It's clear this property hasn't seen much investment in a long time.And the "free breakfast"? Only if you're prepared to audition for The Hunger Games. It was absolute chaos. Guests were literally pushing people out of line just to get to the food. In all my years of traveling, I've never seen such aggressive competition over powdered scrambled eggs and hockey-puck sausage patties.Between the condition of the rooms and the breakfast experience, I can't recommend staying here. The low price isn't worth the frustration.

The property was in a good location for what I needed to be in San Antonio for, and the staff were very kind and helpful. The property is rundown. I was very disappointed because the pictures that are used to advertise were not an accurate description of the property.

This hotel was chosen based on price. I read the reviews but a lot was not mentioned. Check in went well for 2 rooms, however one of the rooms needed more sheets due to being dirty. In that same room it was blood stains on the curtain. Housekeeping was called and they changed the sheets. Secondly, the toilets in the rooms appear to resemble daycare center toilets, small and low to the ground, very uncomfortable. Third, there was no ice machine working that we found. The pool was dirty and cloudy for our 2 day stay. Probably too much chlorine. The room next to ours had kids that were totally out of control even with the parents. Screamed constantly. Other than that the a/c was great and the bed were comfortable. Nice to have a fridge and microwave. The breakfast was decent. The surrounding location was ok. Not too far from things.

Breakfast

👌

Staff was very helpful & respectful.

Dirty, run down rooms. Broken parking gates. Bare bones breakfast with no utensils. Go somewhere else.

I enjoyed everything about this place. The staff were friendly, helpful, clean place/ rooms perfectly well arranged to accomodate anyone, breastfast was served on time and their juices were super great. Quite place facilitating excellent relaxation and refreshing body and mind. A definate place to stay around San Antonio.

Mold in shower, ice machine broke, stains on sheets, stains on towels. This place needs a better maintenance program!

The room was nice but average. The part I didn’t like is that it is summer and the pool wasn’t clean. Algae growing on the walls and debris in the pool. Hot tub was about the same.

Staff was very helpful with anything and everything I needed help with breakfast was really good cool had a good amount of space and good chairs around to sit

The customer service was great as well as the location.

Nappoʻuuhhhhhgggggvvvvvvvvv

Clean room staff was friendly breakfast we didn’t take advantage of it

The front desk staff were extremely nice!! The hotel was run down and not in the best area. My room was very old, the tub was peeling I had to put a towel down in the tub to stand on to shower. The pool area looked nice, I didn’t go in to use it. If you’re looking for a place close to the base, this was pretty close but not the typical cleanliness or upkeep that I usually expect.

不喜欢

Hotel was good overall

Not so good . The house keeping it doesn’t show

Staff very friendly, Fair Breakfast, clean room, Free Parking BUT There was a part on one of the hallways that had a bad odor & not enough space in the restroom

I like the location near the graduation place

Rooney cleaning/service should be done everyday not once in three days.

Me gustó la atención de los empleados . Muy amables muy buen desayuno . La limpieza no es muy buena y los muebles están súper deteriorados así como el elevador el piso está muy malo .

It wasn’t terrible dirty but it could be cleaner. Small flying bugs in the room I’m assuming from the pipes. The breakfast area floor has been neglected and was supper sticky. So was the elevator floor. Very thin walls and so many loud people. For a place to sleep for one night it was good for that. Beds are also loud and not very comfortable. Also mystery grease stain on head board

building needs more up keep or a remodel

Our room was in the back and it was pretty quiet. The room was clean. Staff was superb.

The room was beat up looking. Furniture had nicks all over, bathroom sink was cracked, light broken, stains on walls, and on our last day we had no hot water or water pressure.

Great Place My Kids And I Love It

Great place and love the support of the military and their families. Would 100% stay their when my next child goes through BMT!

It was nice and clean

It was nice and quiet with not too much issues or problems

We stayed for my son’s graduation at Lackland AF Base and the hotel had grab & go breakfast ready for us one of the days which was nice.

Property was okay.

Many reasons to tell you to stay somewhere else!

The stay was good and the room is very neat.

The hotel has a great location for SeaWorld, however the pool area could use some updates and while we there the smoke alarm went off for about an hour. But was resolved.

It’s a knarly motel. It is what it is. The pool is kinda swampy. The sun never hits the pool so it’s cold. Hot tub jets don’t work but it is hot. The first 3 rules of the pool have to do with defecating in or around it so it makes you think they’ve had problems before. It no better or worse than most motels outside a military installation. You CAN get to the gate quickly from it.

hotel was okay for a 1 night stay. Area was not the best, pool looked very nice and restrooms in lobby clean. no charge for parking which was a plus. room bathroom was a bit small

The cost was high for poor quality

Rooms were slightly updated but the bathroom needs to be redone. Outside of the building is failing

All

If you are visiting San Antonio for a BMT graduation, the location is convenient . The staff is helpful and the rooms are clean , otherwise the hotel is very outdated and the breakfast is awful .

Great place to stay if you need to be close to Lackland AFB! Super comfortable and clean stay with friendly staff. Was safe too!

Pool and hot tub disgusting. Fixtures in room were rusting. Light fixture cover missing. Floor and bedding nasty. No top comforter. Room was humid even after adjusting thermostat. Bed sheet had a hole in it. Pillows were flat. Workers were not friendly or helpful. Heard other customers complaining. Fence in parking lot was broke and leaning over. Gates to parking lot bent and broken. Extremely dissatisfied. I wouldn’t even consider eating breakfast, oh cereal containers were empty. Don’t stay here!

fresh

N/A

Hotel confirmed I would have an ajoining room with my son and granddaughter to assist with her care. When I arrived, we found we were on opposite sides of the hotel. This was frustrating because I stayed in touch with the hotel to confirm.

The breakfast was decent, however, there was no bathroom door…it is in a pretty sketchy side of town…like I didn’t feel safe to go out to my car by myself at night and neither did my husband. Both the pool and hot tub were green and dirty looking. I won’t stay at this hotel again.especially for the price we had to pay.

I wouldn’t stay here again unless I had no other options.

Very basic. Difficult checking in. Difficult getting service. The location is okay, but not that convenient to get on base.

Room cleaning, non existent on a 4 day stay. No vanity in bathrooms. I’m sure it was nice in 1990.

Rooms are nice and spacious, but our bathroom wasn’t very clean. Staff is nice. Breakfast is a nice touch.

breakfast was ok

Did not like the location?