Comfort Suites San Antonio North - Stone Oak

Good location near a lot stuff to do.

Beds comfortable Old, dirty

Shower did. It work properly and breakfast was limited

parking y staff

Very nice for the limited stay

The outlets in the bathroom did not work and there was no GFCI button to push. There was a label on the outlet that say this outlet is GFCI enabled Also, the beds were very springy.

It was not good and we had power cut. No proper response from staff It was not good and we had power cut. No proper response from staff . Breakfast refil was not happening sooner they were taking there own time

It was not good and we had power cut. No proper response from staff It was not good and we had power cut. No proper response from staff . Breakfast refil was not happening sooner they were taking there own time

Amazing

Room clean ,air conditioning broken and room was muggy carpet wet from the A/C . Breakfast not too much variety same food every day

Hotel is behind a shopping center parking lot. The hotel and room smelled funky like garlic, not to mention the walls and floors were filthy. There was also hair on the bed and pillows. I do not recommend it to anyone especially if staying with family and kids.

No service need to ask for towels restroom paper

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Needs updating for mattress and chairs

Breakfast wasn't as good as I expected.

Second weekend of August

Second weekend of August

Old...needs remodel...smells

Old...needs remodel...smells

Nothing Everything

Nothing Everything

The room itself was HORRIBLE!!!! The room was stuffy and humid. Smelled moldy!! The bed looked like it had been slept in as if someone did a quick fix to make it look like it was good to go. I took the covers off to see if it had clean sheets…couldn’t tell. My attention went quickly went to the mattress as I couldn’t believe what I was seeing. Large stains from what looked like years ago, covered by a mattress topper. And don’t get me started with those lumpy pillows. SMH!!! The bathroom itself was dirty with hair on the floor and sink. Small shampoo bottles half used. Thank goodness I had my own. NEVER AGAIN!!!

Location was exactly what we needed. The furnishings were somewhat dated throughout the facility, and we had to move because of an A/C issue . The management was very helpful and took care of us. Pool was not clean and could not regain access to motel without walking around to main entrance. All re-entry pads were not working.

Location was exactly what we needed. The furnishings were somewhat dated throughout the facility, and we had to move because of an A/C issue . The management was very helpful and took care of us. Pool was not clean and could not regain access to motel without walking around to main entrance. All re-entry pads were not working.

Was a nice stay. Room and property were clean and staff was nice and helpful. Good price for the size of room I needed for me and my family. Will be staying there again when I return in October.

The location was good with restaurants and other things close by.

The location was good with restaurants and other things close by.

The location was convenient for the purpose of our trip. The location was clean and well cared for. The person at the desk at the time of our check in was great. He insured the room was ready by checking with his housekeeping supervisor. The room appeared to be well maintained and clean. We only ate breakfast one time at the location during our stay because of other arrangements. The breakfast items available were a basic spread. The eggs and sausages were a bit cold by the time we made it down, but it was ok. It was enough to get you going.

The location was convenient for the purpose of our trip. The location was clean and well cared for. The person at the desk at the time of our check in was great. He insured the room was ready by checking with his housekeeping supervisor. The room appeared to be well maintained and clean. We only ate breakfast one time at the location during our stay because of other arrangements. The breakfast items available were a basic spread. The eggs and sausages were a bit cold by the time we made it down, but it was ok. It was enough to get you going.

We had a leak in the house and had to find a hotel at 10 PM that night. We were greeted by a friendly member of the staff. The check-in process was fine; however, my room was missing curtains. It was a first-floor room facing directly into the parking lot - and it was a full and busy evening. However, as soon as I brought it up, the attendant called her manager, and they switched our room. The A/C unit was off, and the room was hot and stuffy. Thankfully, it cooled off within the hour. The room was clean, a little old, but overall it was a pleasant stay. The staff was what saved the night when we were in a pinch.

see above

see above

Room was semi clean, not really tho. Like it wasn't even

Needs lots of improvements

Needs lots of improvements

Not very clean

Very clean, great room, comfortable beds. Staff was extremely helpful and very friendly.

good hospitality

The room was clean and very well maintained. My only gripe was that the ac did not work very well, which here in Texas is kinda a big deal. We had it set to 60 and it hardly chilled the room, my wife and I even had to sleep inverse on the bed so we could even feel the air. Otherwise everything was as good as you would expect.

Clean room. Spacious suite. Staff friendly and very helpful.

The staff here are wonderful! So helpful and nice. Breakfast was okay. We got a suite with a king size room and it was huge! So much room for me and my baby.

Over all was a great place to stay. Love they have more options for the children to eat!!!

Place was clean staff was friendly and but the mattresses are awful not comfy at all

The inside of the commode tank it had mold made my stomach upset. I informed the supervisor. Suggest to please add a chemical the inside Tank on all the rooms. Because SamAntonio has lots of moisture in the air.

Great stay friendly staff.. Room had a funky smell and bed was hard and squeaky.

Our room had bed bugs which I didn’t find out until the second night of staying at the hotel because I woke up with bites and then we checked the bed. When we notified the staff they offered another room and refund for the nights but we did not continue to stay another night. On top of that it was a huge inconvenience to pack our things and find another last minute place to stay. After we left I continued to break out and we had washed all of our clothes and belongings before leaving the hotel. So I went to an urgent care nearby and I was told I contracted scabies. Not only did packing take most of my vacation day but having to pay for a dr visit and on top of that spending more time at a clinic before leaving back home for a 4 hour drive; which put us behind on travel time, also took a lot of our day time. I’m super disappointed with this whole experience and will not be returning to this hotel.

Just wasn’t up to date elevator went down our ac was leaking and the fridge took forever to keep our items cold

The shower 🚿 was need new curtains i check also like 5 different room there no vent to take air out from bathroom.

Thank you!

When I called to let them know I forgot something things, the lady who answered hung up the phone on me, but before doing so, she told me that it wasn't true that I had forgotten anything.

Housekeeping didn’t,turnover room for 3 days in a row

Loved our stay at Comfort in, from the very spacious room to the front desk staff and the other staff around the hotel; all very helpful and extremely friendly, made our first time experience their a great one!

THEY TOOK 3 DAYS TO CLEAN OUR ROOM WE STAYED FROM JULY 30-AUG 2 THE SERVICE WAS HORRIBLE THE FRONT DESK STAFF HAVE NO KNOWLEDGE OF ANYTHING NO TYPE OF COMMUNICATION, I WOULDNT NOT RECOMMEND THIS HOTEL.

Room was nice, but beds were a little hard and squeaky.

Big room, a lot of restaurants near. Plenty of parking.

We had a bad experience there. Our car was broken into along with 9 other cars. We had to leave the place and find another place to stay. We also had to purchase a new window. They do not have any security there, also this happens every night. I do not recommend staying there!!! Not safe!!!

Great value clean property covenient for six flags and downtown would stay again

Loved staying here, price is perfect and it’s close by to a lot of restaurants and the area was nice . Room was perfect for my family size and free parking!!!

I had no problem with the hotel. Hotel was great actually. A problem tho which is going on at hotels in this area is people busting the windows out of cars stealing stuff. Our first night there some people busted in to approximately 8 cars. For that reason, I recommend staying elsewhere. Check reviews very carefully as this particular hotel has been hit several times. Be careful

Easy check in, clean room and surrounded by restaurants and stores. Price was good for area.

its ok

The room was big and spacious however the sofa bed wasn’t very comfortable. Need updating and I didn’t like the breakfast, the orange juice taste like water and the sausage was terrible and the pool area was dirty and not kept clean

It was dirty. Our room smelled like smoke. The dining area was always dirty. A whole bunch of cars were broken into during the night.

Will come back to this hotel

El personal muy amable,

Clean room and shower we're clean.

We have stated at this hotel over the last 20 years multiple times. Each time it is not as good as the time before.

Unfortunately, on our second night, there were approximately 10 vehicle break-ins in the hotel parking lot. We had two vehicles, and both had their windows broken. This was a very stressful and upsetting experience during what was supposed to be a relaxing trip. While we understand that the hotel may not be directly responsible for criminal activity, we were disappointed by the lack of response after the incident. The hotel did not offer any compensation or goodwill gesture, despite the significant inconvenience and expense we experienced. We also would have appreciated stronger security measures and more support from management. Because of this experience, we would be hesitant to stay here again.

I had to hunt for the clerk to check-in as she was outside smoking a cigarette. Free wifi was advertised but I did not find any. Posted sigh said" do not use room towels at the pool." There were none at the pool. The keycard reader was broke at the pool door so I had to call to have someone open the door to get back into the hotel. On the bright side the AC worked very well.

This was the worst hotel ever, they even break in my husband truck and broke the window. I would never stay at this cheap ass hotel anymore.

Clean room staff was great breakfast was delicious

If you stay here, don't plan on talking to anyone. I stood at the front desk for about 25 minutes trying to check in. The rooms look like they have seen some stuff. There is a fun smell of mold and cleaning products having a healthy fight. I'm pretty sure the shower was make of repurposed floor tiles. This place served its purpose for me, as I was looking for a place to get a few hours sleep before flying out of SA. If you plan on staying more than a few hours, keep shopping.

Great spot to stay for a six flags weekend!

The air conditioning had a rancid smell the whole time, the door to get back into the hotel from the pool was broken. The staff and breakfast were amazing! Archie was the highlight of the hotel for our kids.

I want to start off by saying even for the price this is was pretty bad and I’ve stayed at some dingy looking hotels before for cheaper than this and this has been the worst experience so far. I was here with my family and my parents had a different room; once I was in my room I got a knock on my door not even 20 minutes later from my mom letting me know there was a puddle of pee in the middle of their bed. They were moved to a new room and not given any financial compensation, however my parents were tired and not willing to argue over it so they got to their new room only to realize that their ac did not work. Needless to say I would not recommend. Spend the 15 dollars more and go somewhere else.

Great place to stay in san antonio

The pool was very dirty, had trash in it so was unavailable. That was disappointing. The air conditioning in our unit was releasing the condensation into the carpet which was soaked. They did come in and repair it the next day.

5 stars

It was a good hotel

Friendly Front desk staff.

Overall, it was good.

Nice

The lady that works lobby is Great. She works late night!

Great.

Our stay was great! Breakfast was really good and the hotel was very clean. Many store, restaurants, and a movie theatre near by. We'll be booking again soon.

The staff was extremely courteous. The breakfast was surprisingly elaborate considering the price point. We didn’t get a chance to use the pool, but having it available was also a nice plus for the price. If we ever have reason to be back in the area, we will define stay again.

Everything was great

The staff was amazing especially the next morning. E traveled with young children and she made them feel welcome. They ran out of food for breakfast before nine. Although it was refilled quickly the sausage was very white. Everyone was polite and worked hard to make our stay a good one. We will definitely be back again.

Affordable stay. Only issue were the beds. Both queens had a sunken bed right in the middle. Which made it super uncomfortable. Other than that, all okay!

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The rooms were spacious and comfortable.

Great staff, room was clean and breakfast was good

The room was clean and fresh. Easy to book, easy to check in and out. Would book again!

Lack of cleanliness in all areas. Carpets and rooms were dusty. Every area of ​​the hotel is neglected. The cleanliness and maintenance of all areas of the hotel really need improvement. Although the staff was friendly, due to the neglect and lack of cleanliness, I will not stay at a Comfort Suites again.

A good hotel, very clean.

Clean room and friendly staff.

The room had roaches & hotel had an odor.

We enjoyed our 4 nights staying staying here!! Front desk staff was very nice .

Big room. Very clean. Breakfast was ok.

Room needs to be more cleaner below and behind the beds

Business trip. Clean, quiet with good internet.

I liked the space of the room

Clean room/great breakfast/ excellent front desk attendant/clean property/ quiet,nice place. It was super nice for me traveling with grandkids just what I needed perfect suites thank you

Everything was great! Can’t wait to stay again

nice basic breakfast, clean rooms, comfy beds, well lit parking area. only opportunity is to have luggage carts.

I love how it was right across a movie theater and outlets to shop around. It’s a really nice area.

The breakfast was not good. Eggs were not real eggs

Staff is amazing, allowed a late check out by 1 hours which was super helpful! Incredibly kind and inviting. Amenities were fantastic and I was able to watch the Spurs game which I couldn't at all at a previous hotel.

Staff is very helpful, rooms were clean, and breakfast was great!

Our check-in was smooth. The front desk staff was friendly. However, one room had a strong musky odor and had very loud neighbors. We were moved, but the new room still had issues; a broken light switch, damaged shower tile, and used amenities left from prior guest. Out of our three day stay only one day, breakfast was acceptable. The other days the eggs were extremely dry and not edible, and the attendant refused to make a fresh batch for other guest. Friendly staff, but room conditions, cleanliness, and breakfast quality needs serious improvement.

Very comfortable 2 day stay

AC was great. Lots of electrical outlets at the desk. Movable TV tray was very handy for eating and watching TV. Unique.

Walking distance to H. E. B and other stores. If you are looking for a decent stay this place is decent.

Clean, quiet property. Easy access to and from highway

Awesome with kids

Wonderful

Room was very damp,toilet intermittent running, faucet leaked in bathroom, rug felt damp

Breakfast nice. Staff very pleasant. Parking lot well lit. Safe neighborhood. Beds great! Would definitely stay again.

Everything was perfect at this hotel from the cleanliness, staff, and parking. I love there was a movie theater across the street. Behind the hotel there was also an HEB and a few other stores in a small shopping center.

Enjoyed the size of the room. It was very clean as well. Breakfast was the only disappointment! Very little to choose from and poorly arranged.