Comfort Suites San Antonio Ft. Sam Houston/SAMMC Area

Clean rooms , close to in and out burger Very little variety on the breakfast

Exceptional

Thank you

Superb

Beds Location and breakfast

THE ROOM WAS CLEAN, THE STAFF WAS NICE. I WOULD RECOMMEND THE HOTEL UPGRADE THEIR BATH TOWELS. THEY WERE REALLY THIN AND LOW QUALITY. OTHER THAN THAT, IT WAS A GREAT STAY FOR THE PRIVE POINT.

It was a good stay. Comfortable beds quiet environment. The room did have a smell and there was a dusty smell when the air conditioner came on. The bathroom could have been updated a bit. Overall it was a good comfortable stay. A lot of places near by and close to downtown.

Exceptional

Cockroaches in room, hotel patrons beware

Amazing place to stay and very affordable

Superb

Superb

Very good

Overall, our experience was good. The hotel was clean, and the rooms were spacious. However, my son slept on the sofa bed, and the mattress was uncomfortable because the springs could be felt through it. I went to the front desk to ask if they could provide an extra comforter to place over the mattress to make it more comfortable for him. Unfortunately, I was told that they could not provide one and that only the items specifically intended for the sofa bed were available. This was disappointing, as I was simply trying to make sure my son could get a comfortable night’s sleep. Aside from this issue, we had a good overall stay.

Nice staff, room was clean, beds were comfortable. Breakfast was so so

Very good

Ya es la segunda vez que nos quedamos en este hotel y excelente como siempre 100% recomendado!

Clean and spacious

Clean and spacious

Close to the Zoo and other attractions downtown. Close to a construction heavy area where many roads to the hotel were closed.

Close to the Zoo and other attractions downtown. Close to a construction heavy area where many roads to the hotel were closed.

The room was really nice

The pool had no water. 3 pillows for 2 people, the blanket wasn’t so comfy

Room was clean spacious and beds were Comfortable. The breakfast was not great, we have stayed at other comfort suites and it was much better options and overall quality. Stopper in tub was broken.

Room was clean spacious and beds were Comfortable. The breakfast was not great, we have stayed at other comfort suites and it was much better options and overall quality. Stopper in tub was broken.

The pool had no water. 3 pillows for 2 people, the blanket wasn’t so comfy

Travelled with family ( husband and teenagers) , the property was very clean , rooms spacious and quiet surroundings. The breakfast was good and staff professional.

Superb

Excelente localidad, accesible y el parking alumbrado. Los cuatros limpios y cómodos. El personal muy amable y atento a cualquier necesidad. Mi única queja es el desayuno, no hay variedad, cantidad limitada y todos los días lo mismo: scramble, salchicha, waffle, manzana, banana, bagels, muffins. Sería beneficioso tener variedad de desayuno.

Loved the hotel. We were put in a handicap room and the shower floods the bathroom every time we use, but was given extra towels when we asked. Great staff and very clean hotel

We have been on the road touring the USA for 6 weeks now staying in different hotels almost every night, and this is one of two nicest places we have stayed. From check in to check out, it was definitely worth staying at.

Very good

Cable was upgraded the wifi was working great movies was on.. Parking over

Awesome

The room has a very unpleasant odor that smells like dog waste. It’s extremely strong and unbearable.

Only complaints are with the amenities. There was 1 washer and 1 dryer downstairs and they were just as expensive as the laundry place down the road, and unfortunately the fridge was tiny (which I expected at least a fridge with the very small freezer section on top since this was advertised as a "4-star" hotel but it was literally a 2-shelf fridge, no freezer portion) which was inconvenient since I had to stay for 3 weeks for medical appointments and most of the space was taken up by refrigerated medications. I chose this hotel due to the 4-star tag, but I wouldn't entirely deem this as "4-star" amenities.

Worst service in history.

Really should replace the torn and frayed welcome mats.

We’re always comfortable in your establishment. Our complaint on this visit is the “CARPET IN OUR UNIT (104)”. I am wheelchair bound. The carpet made it extremely difficult to maneuver around the unit.

Exelente cuarto y todo muy bien

clean

EverythingI and clean helpful front desk she was really nice

Just ok , AC definitely doesn’t keep up. The room was constantly damp , the towels never dried our stuff felt damp and it smelled like mold.

The neighborhood was safe. The hotel was clean. The staff was great and the breakfast had many options and was delicious.

Everything was clean and everybody was helpful. The room we got was huge. Would definitely stay here again.

Everything was nice and clean and the staff was very friendly and helpful

The bed was very comfortable and there was no traffic noise

A/C was quick to cool the room perfectly! I will say I think the carpets could use a better cleaning. I have a crawling baby and it was annoying that his clothes got so dirty after 10 mins of crawling around and I would have to wipe his knees and feet too when his clothes didn’t cover those spots. But other than that the room/bathroom were clean.

Everything was so clean and our room was a good size! It was very quiet there as well.

I have no complaints

Great

Beautiful and well maintained! Great customer service.

Always a comfortable sleep.

Great staff. Clean room. Perfect for families with children. Very quiet at night.

Only stayed for 2 nights durong July 4th weekend. Walking into the lobby smelled musty. Didn't look dirty at all but had an odd musty smell. Noticed it the second day also. We had 2 queen beds and a pull out sofa in our room. The pull out bed was not usable. The mattress was so thin, so we just left it folded as a couch. If you're a grown adult, it might be a little uncomfortable but fine for like a teen or child. Coffee maker worked as intended. Mini fridge was very cold for our drinks. The ac could've been better but room felt fine. Shower and restroom were clean and stocked well. The bath towels were extremely rough. I'd suggest taking your own if you can. Luckily we brought our own but the towels were thin and rough. There's only one elevator and in mornings/evenings it can take a while getting up and down when busy. Didn't get to try the breakfast but it smelled good saw lots of others enjoying it. The area also has TONS of places to eat close by and multiple stores. Really good location. Parking was good also. Full lot being a holiday weekend but no issues. Could use a bit better quality items in the room, but overall happy with our stay. The staff was nice, we only needed an extra comforter but it was provided without issue. Beds were comfortable. Tv worked. Wifi worked. The water downstairs and coffee machine was always ready and working. Overall would stay again if needed to.

And the sausage was just heated like on microwave

Always a nice clean option when we stay in San Antonio. Used this hotel 3 years in a row. Will be glad when the road construction out front is finished though. Ask for a room in the back if you can get the choice.

Clean property, friendly staff.

Rooms were clean and Bteakfast was nice. Staff very helpfull

Our three-day stay was enjoyable overall, but the breakfast options were a letdown. The tavern served the same hot breakfast with eggs and sausage every day, which got monotonous. Additionally, they were out of orange juice one morning, which was disappointing.

Great experience overall. Clean rooms, nice amenities, and friendly staff.

Neat and great customer service

My room smelled likw urine

Room was very clean. Very accommodating for a family of 6. We had 2 queens and a sofa bed. Sofa bed wasn’t the comfiest but it was ok for 2 days. Also, no fan in the restroom after hot showers. There is construction and a train close by but it did not bother my 2 year old at all. Breakfast was decent, the lady that takes care of the breakfast was sooooo nice! Definitely recommend for families.

The staff was great & my check-in was seamless! There really wasn't a huge breakfast selection, however I'm not a huge breakfast person anyways. The room was very clean & spacious, and the air conditioning was very accommodating. It actually got cold & stayed cold the entire night. Which made for a good's night rest.

A lot of construction but overall hotel was good.

Need a better breakfast choice

We arrived at 2am the property security let us in and we got our key right away the front desk guy was pleasant and quick. The bed was comfortable and the pillows are always a plus. Other reviews express the lack of towels. We had two bath towels and two hand towels. Which was ok. It doesn't deter me from coming back. 👍

Everything was very clean an good service

Friendly staff, clean rooms

Great staff and clean rooms. Did not eat the breakfast because I usually don’t eat breakfast. The way a hotel should be run.

Very friendly staff. Clean very spacious rooms. Free parking and breakfast. A bit noisy with trains at night.

Wasn’t sure we had the right street at first, the location is wide open but there were plenty of places near enough to walk to if you wanted to eat out. Lots of construction going on so getting there changed from day to day, and there was a train track close enough to hear and see the train, but we slept very well, so if it came by at night, we didn’t hear it. Just saying in case you have a light sleeper or a baby. Overall, we enjoyed staying there, the train or construction wasn’t so significant that we wouldn’t stay again. San Antonio is growing, there would be very few places you could stay that you wouldn’t encounter some kind of construction. Well worth the money, we would definitely stay again.

Breakfast was as expected, not huge but provided something for everyone. My room was big and clean. Towels were kind of thin and very hard & scratchy.

clean room , friendly staff, convenient location

Like a brand new building. Everything was spotless!!!

We prefer to stay at this property while visiting the area. This time around, the bathroom was not as clean but overall a good experience.

the rooms were very clean and fresh linens were available every day.

Great place to stay.

Room was clean and comfortable

Nice place to spend the night. Staff was nice and polite. Unfortunately, due to construction areas, traffic is delayed and took us a while to get there.

Very clean. Nice hotel.

Loved the large rooms. Great for families.

For the great offered, it was a very decent and clean stay. The staff was phenomenal and I really enjoyed staying at the Comfort and Suites.

Comfortable stay

Room was big and spacious, cleaned everyday and so was the beds and towels, which was great! Loved that. Very nice place. Will definitely stay again!

Great

The towels in the bathroom were very thin. You essentially needed two of them. Staff was very friendly and helpful. Not the greatest location along the highway with construction and lots of dust and noise. However, the price was right and we were not at our hotel very long.

Parking was available to free park anywhere, hotel could have been better especially the shower. Staff were friendly . Breakfast was gross and they barely served anything. Over all 7.5/10

Room was clean and available for check-in. Adequate buffet breakfast. No noise or disturbances from hallway or rooms next door. Limited parking at night.

Everything was the best from room to the staff

Clean room

The room was bigger than I thought, and very clean. The staff was intentive and helpful the location. It was also nice.

Stayed 3 nights

Business we’re close by, friendly, and good parking. Had no problems

The room was very clean the breakfast was good the only problem we had was wifi didn’t work during our stay

Checked in very late ~1am after delayed flight , gentleman in front desk was super nice . Made up for bad day. Thank you

Nice

This trip was a little different because we were traveling with one of our son’s friends, so we booked the larger room with the pull-out sofa bed. During check-in we were given sheets and a blanket for the pull-out bed, but we were told the hotel does not provide pillows for it. Since our son’s friend is only 11 years old, we weren’t comfortable having him sleep without pillows. Unfortunately, the only solution was to go to Walmart later that evening to buy some. Aside from that situation, the stay was fine, but it was surprising that a room designed for an additional sleeper wouldn’t include pillows for the pull-out bed. Hopefully this is something the hotel considers improving in the future, especially for families traveling with kids. We do appreciate the hotel overall and hope this feedback helps make future stays even better.

Yed

Very friendly staff

Our room was very clean with comfortable beds and a good AC! The front desk attendant was very friendly and helpful.

Pool is not clean. Room services wasn’t good ! Sorry

Clean room

The room was cleaned, and the staff were courteous

The staff were very accommodating and the place was clean!

room was spotless, smelled great and was exactly what we were expecting. only complaint we had was the coffee in the lobby and at breakfast. should think about a different brand. it was not very tasty.

Everything was good

Only one washing machine for a 4 floor unit and it was out of order. Two bath towels in a room for 5 people. Pool closed.

Clean and the staff was very friendly and helpful.

Clean room

The customer service was excellent, and the room was emasculate! I will be staying again!

Clean and quiet

clean room ✨

Clean room and the Hotel in general.

Good

Clean room, new and good feeling. Good breakfast with everything and any time coffee.

Bueno

The room was clean and very comfy

Very courteous staff and very clean