Comfort Suites Medical Center near Six Flags

everything was great. the beds, the staff, the breakfast, the room were all excellent couldn't find anything wrong with he stay

To have functional bathrooms since they were out of order. The coffee machine was out of order. They put water on apple juice and orange juice. There was no coffee machine out of order. No water empty

Nothing good to like Hot tub out of order No towels in the pool area Coffee out of y 1st floor bathroom out of order Room bathroom can hear a leak upstairs Window curtains does not close all the way The door stays slightly open Stain on bed sheets Did not clean room and did not replace bathroom towels Spiders ️

The breakfast was horrible

Indoor pool

Everything. NA

Like that it was near shopping centers Parking was limited

1 particular staff member was very rude. Room was dirty and carpet felt gross. My 1 year olds feet were black from walking around the carpet barefoot. Other staff was nice and helpful. Room door wouldn’t close correctly and latch was barely screwed on.

Air didnt work and the shower temperature was continously fluctuating.

Air didnt work and the shower temperature was continously fluctuating.

Friendly staff great breakfast Nothing

Michael and Tiffany were Excellent!

Michael and Tiffany were Excellent!

The carpet was clean, but had a bad odor. The staff gave us a carpet powder and it solved the problem.

The carpet was clean, but had a bad odor. The staff gave us a carpet powder and it solved the problem.

Friendly staff great breakfast Nothing

First room spelled like mold or like something water was in the air. Kinda smelled like BO also. Asked for a new room. Smelled freshly cleaned. No complaints until packing up when my child found a roach. Pool area not very clean. Hot tub very cold. Allergic reaction after using the pool.

Friendly employees Quietness and peaceful

Friendly employees Quietness and peaceful

No salsa at breakfast at least put our tabasco.

No salsa at breakfast at least put our tabasco.

N/a

Clean room

The breakfast was good the lady working it kept it clean and full she did great. One issue was uninvited critters in the room maybe better pest control needed but overall staff is helpful and nice.

Clean room

El horario de almuerzo debería ser mas extenso , necesita cambiar los colchones y darle mantenimiento en general

Over all the best stay ever as always

Overall hotel was good for the price & quite location,coffee was weak like tea ,but when I went get my 2nd cup it was excellent, lady taking care of dinning room was on top of things cleaning & disinfecting tables. Will stay there again

Everything was good, the only thing i was disappointed with was the coffee super weak that a man said like tea, but someone must of heard because when i went for my 2nd cup it was excellent and the lady taking care of dinning room was on top of things cleaning & disinfecting tables, overall hotel good for the price & quite location. Will stay again

Clean room and excellent staff. Perfect pool

My unit had apparently been flooded at some point as the bottom edge of the bathroom door had been water damaged. And there was the lingering smell of being unsuccessful at trying to rehab and clean away the mildew. The room was passable. Especially since i only stayed one night. I was only there long enough to sleep. If i’d been staying any longer i would have asked for a different room. There were two ottomans at the couch but no side table or any stable flat surface nearby to set a drink or food. So if you were going to have dinner in your room, you’d have to sit at the desk. Lastly, I arrived a bit before the 3pm check-in, so i had to sit in the lobby and wait a bit over 20 minutes. They did offer to check me in after sitting for a few minutes… FOR A $25 SERVICE CHARGE! I understand the point of check-in times, and early check in charges. But… “C’mon man!”

Brkfst was great staff friendly

Very soft blankets and convenient breakfast that starts at 6:30 am with waffles, orange juice, and apple juice. Eggs, sausage, and yogurt was great too. Very clean and friendly staff.

Enjoyed the pool/hot tub and everything looked clean. Hot in the breakfast area felt like there was no AC. Wish they had a filtered water dispenser. Staff was great!

I have stayed at this hotel multiple times. The staff is friendly and welcoming. Breakfast is good with variety. And I also like the location.

Our truck was vandalized overnight and the management couldn’t explain what happened, when we went to see what happen we saw two other truck vandalized as well, so if you have a truck better don’t stay over night because it’s not safe

Bue

Room was very clean. Gedding was a little dirty.

car got broken into along with several other cars.

Clean room good staff need to set better at breakfast

Excelentes instalaciones y muy limpio, vale la pena incluir el almuerzo

Didn’t like breaking need to do a little better on break fast

👍

Room was cleaned when we got there. The Breakfast was a good continental one with a big area to dine.

Rooms are ok. They served hot breakfast which is good..

Na

Elevator was out our rooms were on the second and third floor! Mind you we asked for wheelchair accessibility because my mother-in-law is in a wheelchair and can't walk! But we were never informed before showing up! Then we had to sit there for over an hour waiting for them to decide whether or not they were gonna fix the issue! Finally after more than an hour they gave her a room on the forst floor but it wasn't wheelchair accessible so she had to use the bathroom in the lobby for the 4 days we were there!

Never again. The room was disgusting.

The elevator was broken and I was lucky to get a first floor room. Unfortunately it wasn’t very clean or comfortable and was across the hall from the indoor pool, so very noisy, the next day I asked to move and went a little down the hall. That room was clean and comfortable and quieter. The staff was very helpful and friendly, the overall appearance is run down and needs a refresh. The location is off the main highway and a little difficult to get to. There are good restaurants and shopping nearby.

The elevator was out of order and I was on the 3rd floor.

El desayuno estaba muy malo la verdad pocas opciones y muy pocas horas abiertas.

We stayed at this hotel for a week the entire time the elevator was out. Came back the next week and if was still out. Overall staff was friendly.

The staff was very helpful, however they were always short handed. At times it was not unusual to have to wait for 20 or more minutes for someone at the front desk. Be aware the elevators were broken, and it was already 2 weeks broken by the time I checked out. The outside grounds were NOT in good condition. It looked like no yard work had been done in several months. There was a lot of trash in the yard and the parking lot. I will not ever stay her again.

Good staff but need improvement on tooms

Everything was perfect. They were upfront about the elevator and everything was perfect

HORRIBLE. Customer service was terrible, we arrived to find the elevator was broken and we were on the 3rd floor, we couldn't get a different hotel because Comfort Suites charged us upfront. The entire hotel was sticky and muggy inside, the room smelled like wet dog, and was humid. Hotel staff was rude and wouldn't even offer a discount for the inconvenience. As someone who is a disabled veteran family, I would never choose this hotel chain again

the whole family loved coming back in october

The elevator was not working and neither was the A/C!

Also a person not associated with the hotel was swimming in it for hours. The parking was limited. A worker truck with large trailer took 8 spaces that should have went to those guest who rented nearby. There are spaces for large vehicles but this person decided to take all the regular spaces. The staff said nothing to this person. Later I saw his crew working on the hotel. So they were hired employees of the hotel, which infuriated me more. The breakfast was disappointing. The eggs were tasteless powder with water. The sausages were cheap pork, mostly fat and grease. So, basically coffee and waffle machine. .The internet is difficult. You need to call tech help for assistance to sign on. Took a long time. No password, so your electronic devices can be hijacked. Plus everyone needing free internet can just park outside taking more limited spaces and slowing the internet down further. I only had 1 bar out of five, so basically, dial up speed. Very very slow internet. Took 5 minutes to get to any website. So basically, no internet. Everything else was standard. Pillows are small and need more stuffing inside. Towels are clean. Showers are clean but no soap. Bring your on body wash or soap. Beds are a little hard but I like hard beds. No bed bugs. Had to change rooms because of cigarette .

The location of the hotel is great. It’s been several years since we have stayed here. The hotel needs some updates as far as standard wear and tear. New carpets, tiling in the restroom. I thinks with the crowd of the summer season they should be better prepared for the breakfast rush as it was late getting it put out. However the breakfast options were good and plentiful.

Elevator was broken, hot tub was cold, pool had too much chlorine. Room was fine and staff was great.

Staff was very friendly and helpful. Breakfast was plentiful. Room was spacious and comfortable. They're going through some upgrades on the property and the elevator does not work. But overall I enjoyed my stay. Will be back.

The staff were amazing and helpful my only issue was the maintenance of the building. The building was very old, elevators didn’t work, a lot of the amenities were old and out dated. Also The smell of mildew is very very pungent in the rooms, and the hallways are super humid.

Nice staff and great breakfast

Me gusto todo mui lempio

The elevator didn’t work our whole stay and we had problems with the shower as well. However, staff was helpful, rooms were clean and comfortable, and breakfast was good.

What you pay is what you get. Elevators not working. But got breakfast a Texas waffle. The place is old and you can see it.

Clean room, friendly staff, hot tub was awesome, Breakfast was average

Omg best pool ever!!!

All good

Elevator did not work at all during the stay.

Very delicious

Very old building needs an update and breakfast was not great, customer service was good but the buildings furniture was old and looked dirty

Good in general

Ok

Clean rooms. Decent breakfast. Staff was nice.

We ended up having to move hotels. It was a water leak and they told everybody never mind took their money back. They never did

Great stay!!!

Clean room, just looks bad on the stairs and hallways

No had to asked to have our room cleaned. No complimentary water. Staff was not very helpful. Bedding had patches.

Loved it my kids had an amazing time

Thin walls, ancient noisy AC unit rattled the windows, false fire alarms twice in the middle of the night.

Smelled clean and no bugs also great location!

Lovely rooms

Clean room and the breakfast was amazing

This is the second time I stay at this location. Very clean and friendly staff. Breakfast was great. I have stayed at other hotels based on the amenity's life workout room and pool and been disappointed. But at Comfort Suites everything worked well and the pool was clean. Will be staying again. It is near most of my doctors and has a lot of great stores and restaurants nearby.

Don't appreciate the cash only deposit for locals. Also, getting your period unexpected and getting blood on the sheets will cost you from that deposit which is not fair.

Great

As we entered the building at 2pm & the glass doors were not clean, I knew I had made a bad decision. The carpet wasn’t vacuumed & the lobby furniture was dirty & discusting! No one should sit on those filthy couches! The floors were not mopped! Ok, so check in was smooth. All staff that we encountered were nice. We walk in the room & the couch was dirty & filthy!!! Imagine if you had little kids with you (which we didn’t) but where would they sit? Not on that filth! The room was clean, the bed was comfortable. The tv, microwave, & fridge worked. The elevator was dirty! The fact that the hotel furniture & floors were so NASTY there was no way we were getting in that pool. I didn’t smell any chlorine, lol! I only picked this place because of the price, & the indoor pool because it’s January. We did feel safe even though they had a HUGE sign on the building saying they are not responsible if your car is damaged or broken into, lmbo!! We usually stay at the Laquinta but they don’t have an indoor pool. The breakfast was a no no for us! The coffee was horrible! The kitchen door was open so I looked inside. Floor was dirty so there was no way I was eating anything!!! So we both rate this property three stars, only because the room was clean despite the old furniture & the bed was comfy. We will never stay here again. But if you’re looking for a cheap place & don’t care about the things I’ve mentioned, book a room, lol. But if you can afford a few more dollars, Laquinta up the road!

Nice staff clean hotel breakfast is good

The front desk staff were courteous and helpful. The overall hotel and my room were very clean. The hotel was in a convenient but safe location and it was easy to get around by car.

Staff were polite and welcoming.

Clean room

Great customer service and great breakfast;-)

Good hotel

The lady at the night shift is very attentive. Breakfast is ok.

The second room when we entered the pull out side was already pulled out room never been cleaned. And the sofa cushions didn’t have any thing to cover them so it was unusable.

Great and quiet location, friendly and helpful staff. Indoor heated pool and hot tub was working for the kids. Breakfast was okay. Bfst was very busy and area is small so we couldn’t find a place to sit. Overall, budget hotel for a good price.

Staff was best I’ve encountered. We definitely will stay here again.

Yes the rooms were clean and booked at a great value price. The hotel has indoor pool and hot tub so that was a plus that my kids were able to swim in December. I stayed for 2 consecutive night and the breakfast was the same options both days. The main hot breakfast they had was scrambled eggs and sausage links and waffles & toast. Maybe add roasted potatoes or hash browns as a breakfast option. Breakfast also include cereal and milk, yogurt, orange & apple juice. Maybe alternate days between options of food choice.

Clean rooms,comfy beds, ok breakfast, exceptional customer service at the front desk, and the pool was amazing! We will definitely stay here again.

Clean room. Comfortable bed. Bathroom was shabby but clean.

Clean and liked the breakfast. Had eggs sausage and waffles for hot breakfast then had your typical cereal, toast and yogurt.

Check-in went so smooth, Front Desk staff were so nice & friendly. Yay, I have a new favorite place when visiting the Alamo City.

Great value and friendly staff. The location is close to Fiesta Texas.

Will definitely stay here again!

Nice place but got tub was cold.

The girl that checked us in(Cinthia) spelling might be wrong. Was great every time i walked in the door coming or going. Called me by name. Room was ok. HOT tub, was not hot, she said they are working on it. Breakfast was ok. Nice area.

Staff great

Pleasantly surprised, room and facility itself was very clean. Staff was friendly and helpful. Would definitely recommend staying here.

Great place to stay.

muy cercano a centros comerciales

Great staff

Stayed there for one night. Very friendly staff. Just beware they only have one washer and one dryer available I was traveling across country with child and I needed to do a Load to continue my trip their dryer was horrible. Overall my stay was nice besides that.

Overall, it was a good experience, however, the hotel was booked out for the night and the only room they had, which is the one they gave us, had a non-working TV in the room. There were no maintenance people there to fix it, and the girl at the front desk had only been working there a few weeks and did not know how to fix it herself. To be fair, she tried but she didn't know for what she was doing.They could not.move us to another room, as there were none available.

.

Very good hotel.

Nice

Amazing staff

Like the rooms very nice and clean…Very nice receptionists. Very polite happy people…will definitely come back…