Baymont by Wyndham San Antonio Airport

The worst place, we arrived and they gave us a super dirty room, dirty sheets and a mattress with yellow stains everywhere, cigarette and mj smell since we entered, we requested our refund to look for another place

I did not like anything about the property. It was bad customer service and the hotel smelled bad.

The shower was filthy and had used, dried up soap left on top of the empty shampoo and body wash bottles. The staff was unaccompanied and rude to my son. The listed phone number is disconnected.

the location was good, close by many places the place smelled really bad, the room was not clean, the sheets seemed dirty, bathroom was dirty with only less than half roll of toilet paper, went to ask for more and the staff was never at front desk to assist, had to clean out the ac filter which was so filthy

Very clean … quiet.. slept well

Guest noise in the hallway.

Guest noise in the hallway.

Every thing Every thing

Every thing Every thing

Every thing Every thing

The property was located in a good location. Every floor smelled like marijuana and the restrooms reeked and didn’t matter what time of day it was.

Every thing Every thing

The property was located in a good location. Every floor smelled like marijuana and the restrooms reeked and didn’t matter what time of day it was.

How rude the staff was after I headed down stairs to report an issues

How rude the staff was after I headed down stairs to report an issues

Roach in room terrible breakfast no bread waffles and cereal

Roach in room terrible breakfast no bread waffles and cereal

Na

Everything I love it

Everything I love it

Took us 5 times going back and forth to the front desk about our key to finally get moved to another room. Took 30 mins. Guy at counter was rude as hell about it also. Walk in and found a roach in the room. Then went to get ice and there is one in the bottom of ice machine. WILL NEVER STAY THERE AGAIN!!!!!!! Should have gotten our money back. And went somewhere else.

Well, this place has better vibes but less cleanliness..there used to be a smell… its gone so thats cool.. the receptionist was cool & polite. it is in the ‘Hollywood park’ area.. i suppose they feel like Windcrest in 2003🙄, so driver beware..

Awesome stay we enjoyed the pool and breakfast!

No ironing board. No sofa or a seating area

This place is trash!

Wasp in the room on the curtains and ceiling. Had to switch room. Restrooms very outdated... Bedroom sheets stained... Ac wasn't sufficient. Bed hard and covers super thin

Great service and great stay!! Will be back again for sure!

The price is a SCAM. They charge a $30 per night pet fee instead of a one time deposit. My AC did NOT work the entire weekend and I was simply asked to unplug it for 15mins to see if that would fix it, since I was already on my 2nd room I was offered no other options other than open the window. I was bearable at night due to cool rainy weather, but the days were terrible, I left the door open trying to collect the cool air from the hallway. Mostly I am disappointed in the pet fee scam. I travel with my pet everywhere and I have NEVER paid more than a $50 (one time fee) pet deposit.

I couldn’t check in. No one at front desk till I returned hours later

At the last minute checking in I had to pay my pet fee per night $25. The bed sheets were stained. Staff called to report my small dog was being too loud had to go all the way back from the entrance of San Antonio all the way to my room towards end of San Antonio. Breakfast was only cereals, apples, and orange juice. Parking space is on the back other side of the hotel. Deposit is required once checking in even if room was booked. Don’t forget to get your deposit back.

The room was neat and clean. The staff was very helpful in getting new batteries for the tv remote. Breakfast was ok; however, I would add Chesse, Eggs, Bread to the menu. The cereals are too sweet for a Diabetic customer. Thank you for a restful stay!

Worst service ever the hole smells bad rooms dirty ,bedsheets had stains breakfast was just cereal,they had unexpected charges for pets

Not one redeeming quality about this location.

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Got to the property around 11 pm. Took about 15 minutes for someone to let me in the door to check in. After I was given a room,i was told they made a mistake and had to give me a different room. The room was ok. Some of the lights didn't work. There was some hair on the bed. If you plan to only sleep for one night, that may be good. Take shampoo and soap to bathe. They have pinky size bottles and it was barely enough for my hair. When I checked out i asked for the receipt and the guy told me the printer was broken but i signed the check in receipt the night before that they printed in front of me. He said he would email me the final receipt and still never got it. Maybe I'm being to dramatic but I've been charged at other places for early check in and tried to dispute it and could never get a hold of anyone. That was 25 dollars for a service I didn't use.

The room was clean and comfortable, and the location is wonderful.

Clean room | clean bathroom | breakfast was limited to just cereal and waffles

The room was not clean, the elevator had a pet odor, the staff attitude was lack luster. I do not recommend.

Hotel was descent. Only issue was there was a strong strange smell the whole time. Luckily the smell was not in the room just in the hallways.

We just stayed a night but it was very comfortable and quiet so we got a good night sleep

I had started my period that night so sheets got stained. They never changed them! Housekeeping made the bed with the dirty sheets. As soon as we came back from the day, I pulled the sheets back to find they never changed them. When I went to complain, the front desk guy gave me the sheets to change the bed!! He said they only change sheets every 2nd night. The sheets he gave me, although "clean" had a stain on them. The communal microwave was filty. The batter for the waffles with breakfasr was old and tasted moldy. The hallway was not vacuum the entire time we stayed, even though there was debris all over the floor. There was no hot water for 2 of the 3 days we stayed there. I had originally booked 9 days to stay there, but the place was such a dump, the daytime manager told me she would refund me 6 days if I left early. I agreed, but turns out she is a lying scam artist and only refunded me for 3 days. She rewarded herself for being a crappy human and a horrible property manager. Stay far, far away from here.

Room was clean

It was super nice but the attendance in the front was lowkey rude and the bed frame had bugs including a big bed , i didn’t say anything cause i ain’t felt like causing problems .

Variedad en el menú del desayuno

No microondas in other room was such an inconvenience.

Okay

Stay was quiet and peaceful. Nice and courteous staff

Checked in. Went take a shower and no hot water. Request a refund and left.

The microwave by the lobby was super dirty lol. But the overall staff and housekeeping was on point. Not a single other issue besides that microwave. The rooms are very well kept, TV had plenty of free channels. Will definitely be back very soon

n/a

Great Service Quiet Environment

Nice

Room was not in good conditions. The towel rod in the bathroom was broken. The sheets were dirty and the fitted sheet had something orange overall. When you check-in online it gives you the option to pay extra for a late checkout of 3pm but the property does not respect that. The man at the front desk is rude and condescending. He told us that it doesnt matter what the website says that they dont listen to their rules because the housekeeping lady has to go home and a life to live like to be waiting for us to leave until 3pm.

AC was okay, the third floor just had a musty smell, almost like a car that had been committed in that you can smell each time you get in the car, but dissipates soon. I believe their website said not pets at all, but when I checked in it gave me the option to upgrade for a pet.

While there was no one in front of me it took the three staff available 20 minutes to begin to start checking me in. I was told “someone broke the elevator button, stairs only to go up but elevator works down. I booked a non smoking room, but the hallway (third floor) stunk of cigarettes and the bedding in my room had multiple cigarette burns in the comforter. I get it, I’m staying in a cheap room, but there are usually much better options available for close to the same price nearby. I usually don’t leave reviews but this property was FAR below expectations.

.

Great property and great room! Would recommend!

It was terrible! Smelled really bad and lights wasn’t working and read bugs everywhere

Tthere were live ants actively crawling on our special needs son's bed. Our son is completely incapacitatrd and non verbal. We have video. Posting on Facebook.We canceled our stay after this. Wouldn't recommend this place to my worse enemy.

Found a crack pick on my room.

Roaches in bed, neither of the clothes dryers work and staff doesn't notify guests before sending through wash, phone in room didn't work, bed bugs bit face. This was the worst hotel I've ever stayed in.

No me gustó k no tienen agua para tomar en ningún lado gracias

While checking in the front desk attendant wasnt very friendly. There was a guy standing nearby constantly watching us making us feel uncomfortable. Rooms were alright for what we paid. Front desk people seemed to have attitude when my daughters forgot their key and had to get a temp to get in their room. Breakfast was ok with the only options being either waffles or cereal. Not all the amenities were there. They said they have a snack bar/deli but they do not. They only have vending machines. We saw a roach in our rest room, and the hallway needed a vaccuum. The best service we recieved was while checking out. There was an older gentleman who took good care of us. All in all they stay was ok, but we wont be staying there again.

The security lock to my door was missing and the privicy lock did not work either. The bathroom door was coming off the hindges. Room 122 I can't believe in this day and age that they would allow this to happen.

Great location. Dirty sheets, dirty toilet, broken shower head

I was ok for the price but we had to leave early and a refund was tough to confirm at the site, so we had to leave anyway. Ended up receiving about half a few days later.

Staff was rude. We got in a bit early and tried to check our bags and they do not offer this, not even for additional fee which we offered. Staff was very rude and said 'We've had bad experiences." There was actually a water bottle with a singular sunflower in it at the lobby desk, very gross property with rude staff. Would not recomend.

None of the outlets worked on the headboard. Only other outlet was in the bathroom. Tub had rust by the drain. Hall getting off of the elevator smelled like marijuana. Only received one room key card. I usually dont say anything if i dont have something nice to say but this was ridiculous.

Not bad area … staff little slow though..

The cleanliness of the hotel was poor. Upon arrival there was loud noise as if the furniture was being moved around. Couldn’t nap at all. There were long hairs on the floor and in the towels, and a dead roach in the refrigerator.

Lady was on the phone the whole time I was checking in and gave me a room key told me the room number and expecting me to memorize it and failed to provide me with a receipt etc….I got this room on Travelocity truck driver in all states I have no idea how I ended up in the most terrible spot…

Room and was clean and ac worked great

That’s what I kept telling myself. My husband dogs and I stayed, he was having a medical procedure. I requested a dog friendly room on the 1st floor. Unfortunately that was not honored. Pets are only allowed on the 3rd floor. We aren’t too picky and managed of course with the elevator. I booked a double bed room and only noted 1 person staying. When I checked in I was charged an additional $10 per night since there were two of us. I had never experienced that, I was not aware of this being a charge when booking the room. The room itself was okay. Sticky floors, mismatched pillows and towels. At least the beds were clean. Each bed had two small pillows. With my husband was having a procedure done we needed a couple more. When I went down to ask the front desk an older man was at the front desk. I greeted the man and asked for the pillows. He then asked me how many my beds came with and said the two should be enough. He then told me my dogs better not be sleeping on the bed or the pillows. I kindly let him know my dogs are kennel trained and more behaved than most children, they were fine staying in their kennels most of the day. The gentleman which I later found out is the owner is very rude. No smile, no greeting ever when I would pass by. Believe me I tried, no response from him just glares when I would take my dogs out to do their business. My room card key also kept shutting off, due to it being next to my phone. He seemed to be annoyed when he had to switch it back on.

The management/front desk was rude and short. The cleaning ladies were at least nice. This place is run down and stinks. It looks like the attempted a bit of an upgrade, however it is a horrible job. A handy man that has no idea about construction probably was the one who they hired. While I understand and appreciate security lights in the front drive, I don’t think they need to be visible inside the room. If the blackout curtains did the proper job it might not have been an issue. It was like it was daytime the 2 days I was there. Now I know what it would be like if I lived in Alaska…NO THANK YOU!! I think I’ve had better sleep on an air mattress compared to their mattress. Would not recommend this place, I guess it was worth the price.

Strong lingering smell of spices. Room floor needs attention: an occasional mop is good

Grea

👎👎👎

Stayed here for a week or so the people were very friendly and the location was nice. Plenty of options to walk to.

In the ghetto they have roaches and you’ll have to make the bed yourself cause it has blood and urine

Great place to stay

The room is too small

It was the cheapest place but very clean. It is close to HEB. Within walking distance. It’s good.

I had read previous reviews and was skeptical. I was right and should’ve canceled. The rooms were hot. Smelled clean but hot. The pillows were lumpy like they had been over used. Pillowcases were yellowed looked very old. We immediately checked out and found another hotel.

They did not leave the light on. Worth the stay for the price.

No closet for my clothing

It deserves its current rating..

Creepy crawleys (the most gross) kind- bed sheets were not clean- hair on several bathroom areas and smelly room like cigarettes we booked a non- smoking room. Front desk said take it up w the 3rd party you booked with :/ and thats all we have we are completely booked. NeVER AGAIN! Oh and mattres omg so gross!

All good

I only stayed here one night, but overall the room was clean. However whenever I was about to climb into bed, I noticed a hair on the top blanket. The guy at the front wasn’t the friendliest but at least you were able to check in and get to your room. I probably won’t stay here again but it is a good place to stay if you are on a budget or were able to book it for free using your points like I did.

Excellent service! Will definitely be back!

Other then that the stay was 10/10

I will say that the kindness and understanding the good folks here had, came at a time when I was at a low point. The place is lovely, clean and well maintained. The only bummer was the dryer was not working so I had soggy clothes but even that little hiccup did not take away from the good experience I had overall.

Noce place not bad at all.

This hotel had lots of large dogs and noisy children in hallways at all times. Staff was very short and not friendly.

TV was stuck in emergency alert mode the entire time period I called them from the room phone and they said they were busy at the moment and offered to give me a discount.

ok

The need better communication services at front desk. I couldn’t hear the man in the glass box

Perfecto

Property is horrendous and so is the staff. Room 224 has roaches. Make sure you tell them before check in. Look at room nene check on. Idk how. Because once you check in. You will not get refund.

Was nice not that bad just a few detail cleaning and excellent

Wouldn’t let me get a room without paying 50 dollar cash deposit. When I said it didn’t say that and I don’t carry cash they wouldn’t let me in. The front desk person was mad that I checked in in the middle of her show.

It was small and very quiet. The restroom was not very clean we bought some clorox wipes to clean it ourselves

I had to sleep dressed Place smells and is dirty It’s a dive

The bath tub was dirty. The sheets had hair on them. Pillows smelled gross and clearly dirty.

No review other than ratings above.

It was good but the elevators smelled a lot like marihuana

Front desk asked me for $50 in cash three times as a "deposit" and insisted she would only accept cash. I refused and she did not press any further. I had to clean up the tub to use it.

It was decent

there was trash on under the beds. never swept or vacuumed. bathroom had toothbrush in shower, no coffee maker, no microwave. no do not disturb sign.

Great location, easy to get to. Clean, convenient. Facilities look good. Very good value for your travel dollar. The only thing they can improve is the refrigerator set in the room-was a bit worn and hard to open.

small and VERY dirty floors. You get what you pay for but I’ve stayed at better motel 6’s. Location was just convenient

Not impressed, normally don’t stay at these locations but it’s the only thing I could find near the airport available. Smelled weird and not cleaned very well. Bed was uncomfortable and lots of traffic in and out of the hotel with loud noises. Seemed like there weren’t walls it was so loud.

Some of the staff was rude and the room was damaged and dirty.

Clerk was very rude and had an attitude. Jeans and a dirty t-shirt are not appropriate attire for checking in guests. So much more but nothing will happen, anyway, so why waste my time.

Very very dirty. Cockroaches and flies in the bathroom

I was told that the pool was ready. Asked several times as to when pool was going to be clean. Water was very green. Then one of the staff members stated that the pool was broke and not working. We asked if pool was working or ready for use before booking a room. And they stated that it was. The pool was never ready.

I

There was hair on the sheets.

Hallways reeked strongly of skunk & curry Smoke detector coved by plastic. Not safe Trash all over grounds surrounding Unfriendly personnel who struggled to communicate behind slab of bulletproof glass without holes to talk through

Great all around