Wingate by Wyndham - Round Rock

Cheap. Rude customer service, everything was closed off.

The front desk staff was very helpful. Room was clean.

Staff were nice, parking was no issue. Just the scent in the building was a bit of a strong fragrance. The shampoo and conditioner selection wasn’t the greatest. The room was a great size. Overall good stay.

The room and the common areas were exceptionally clean. Staff were friendly, continental breakfast and coffee was great. But what I have to write about was the operations manager, my vehicle had a dead battery in the morning and he went way out of his way to help me and my family get back on the road. We are very grateful to him and his staff who landed me tools to get back on the road. My experience couldn’t have been any better at this hotel.

Great stay

Simple with no fuss

Property was pretty quite. Enjoyed not having the police showing up every few days. Asked for room close to front doors as I'm disabled but my room was all the way to the end of the hallway. The refrigerator didn't work and it took them a week to move me. Otherwise it was a good place to stay.

Dirty nasty smells rats Employees not help people. I can't stay in the dirty

Dirty nasty smells rats Employees not help people. I can't stay in the dirty

Easy check in and check out! Great location for our stay. Breakfast was lacking variety, but what was available was good! They need a toaster to toast bagels and bread! Had to use the waffle iron to toast the bagels. Overall- very nice place! Would stay there again!

Nasty stinky dirty ,musty crusty,humid ac didn't work pool was disgusting the staff does not clean the room or even vacuum the floors Door lock was broken ,phone also didn't work ,there was carpet in the rooms but pics do not show the carpet

Nasty stinky dirty ,musty crusty,humid ac didn't work pool was disgusting the staff does not clean the room or even vacuum the floors Door lock was broken ,phone also didn't work ,there was carpet in the rooms but pics do not show the carpet

The only downside to this hotel is directly close to the track. And so it's very loud.

Good, not great. The EV chargers outside were busted, but they are CCS fast chargers and could be useful. The carpet in the hallways was dirty but the room itself was clean and well-kept

Noise from person staying above

Friendly staff and very helpful.

Friendly staff and very helpful.

Double beds suck not comfortable Ice machine didn’t work to accommodate guest and it wasn’t even full. Plugs were limited to charge devices.

Decent hotel. A little misty and smelly sometimes

The room was clean and check in went smoothly. The only issue I had was that the room itself smelled musty and the deadbolt wouldn’t latch. Otherwise it was a sufficient for a night. Also, parking is kind of tricky with not a lot right at the front of the hotel.

Almost the perfect suite I’ve ever stayed in. Experienced issues with the internet and the lovely large tv gave me an error signing into every last streaming service attached.

Of the three staff members I interacted with all of them were polite, kind, and very helpful and friendly. Breakfast was really yummy and my favorite item was the biscuit. The room was relatively clean. I say relative because the main space was lovely, it just had a slight mildew-ish smell, I let the front desk know that maybe the ac filter in the room needed to be cleaned or changed because it was the root of the odor. And the floor of the bathroom was poorly swept- there were some hairs of the previous guest on the floor. The upstairs guest was running around quite a bit but because there wasn’t a phone in the room I didn’t have a easy way to notify the front desk so I just let my exhaustion win there

Of the three staff members I interacted with all of them were polite, kind, and very helpful and friendly. Breakfast was really yummy and my favorite item was the biscuit. The room was relatively clean. I say relative because the main space was lovely, it just had a slight mildew-ish smell, I let the front desk know that maybe the ac filter in the room needed to be cleaned or changed because it was the root of the odor. And the floor of the bathroom was poorly swept- there were some hairs of the previous guest on the floor. The upstairs guest was running around quite a bit but because there wasn’t a phone in the room I didn’t have a easy way to notify the front desk so I just let my exhaustion win there

Staff and clean rooms The air conditioning was leaking

Staff and clean rooms The air conditioning was leaking

I do not know how it is listed as "3-star" hotel. It is old and dirty. The smell from the air conditioner smells like mold. Will never book this hotel in the future.

Good stay. AC unit wasnt great. Bed was comfortable. Good security for protecting cars. Very clean.

Great location, grandkids loved the pool and the eating area was great for pizza with the kids.

Probably will not stay there again.

The Mold & Staff very horrible smell & black mold in the wall

The room on the third floor had no working toilet. I had to get close to the door to get good reception with the Wi-Fi. The room on the second floor smelled funny (bad).

The room on the third floor had no working toilet. I had to get close to the door to get good reception with the Wi-Fi. The room on the second floor smelled funny (bad).

Breakfast, location, staff Bathroom and AC

Breakfast, location, staff Bathroom and AC

Staff did not want to clean my room on the 3rd day. Had to call corporate to get them to do it. It was only 11:30 a.m also.

House keeping never vacuum barely want to give towels. There were tons of roaches and the ceiling was horrible. Warning do not stay there.

Very clean people friendly everything in its place NO complaints live this place

Very outdated rooms, our room smelled like mildew from the A/C unit, our shower had some hairs in it and the faucet and shower head were both mobile and not securely fastened to the wall. You definitely get what you pay for staying here.

It was a very nice hotel!

very thing was excellent and comfortable

The full stay of as great!!!

We had to wait an hour to check in as the room wasn't ready? They were still cleaning it. I reserved the room a week ago and it was a suit so I spent extra money. Apparently they did a bad job of cleaning as I found broken glass on the floor by way of my foot. Thankfully it was a small piece and I got it out with minimal bleeding. For an hour to clean i would have thought they would have swept.

cockroaches in the room, electrical cords hanging out under ac unit in room, elevator one month past and can hear chains/metal hissing when going up and down, ice machine didn’t work

Some time I did not week up some time I am just eating breakfast. I told them come back later. Then never come back

Cheap hotel with friendly staff. Bugs crawling around, musky smell in the rooms, but cheap so you get what you pay for

Breakfast needs improvement. Coffee is the worst I have ever had.

The room was not clean daughter was moved from one room where the airconditioner was broken to a room where the door lock was broken. The situation was delt with poorly and no compensation was offered for the inconvenience. My bathroom had prior tenents hair everywhere and no room cleaning was done at all in the three days there. no clean linen was offered.

I called the front desk bc we needed more towels… the female was on the phone was really rude and said “we do not deliver towels to the room, if you want clean towels, bring the dirty ones to the front desk and we will exchange them”!! I replied “that’s gross!” She hung up on me. Fortunately, the cleaning lady was by my room. I explained to her what just happened and she looked at me like I had two heads! Her name is Olga, and she was very nice to me, apologized for the front desk monster and said that is not a thing! Olga went above and beyond for us! Thanks Olga !!

This hotel is a great place for families and very affordable. I would stay here again.

The phone in the rooms didn’t work and the tv kept messing up

Room was clean and big , non smoke room , felt like a little studio apt . Over it was great

good

10/10

Clean comfortable room. I like the shower caddy with all of the liquids in them that are restricted for airline travel

The room and hotel were nice and clean. The pool was well maintained. The only cons we experienced was that the ice machine kept shutting off so getting ice was a pain. we were there for 5 days. The breakfast was okay but not great and was the same thing everyday.

Hotel was clean and well kept. The breakfast was just okay. There were not slit if variety and coffee was not that great. Need better WiFi. Overall I give it a good.

Great stay!

Very clean and halfway updated, room beds and restroom are clean. Front of property/parking lot is well maintenance.

Todo bien

Nice place to stay and convenient for my purpose

Wonderful stay. I will be back!

The lobby was very hot. The first room I was given there was a puddle of water under the ac unit with what looked like repaired wires laying in it. Second room was hot when walked in and the bath room was locked. I asked staff to unlock it before I got back from soccer tournament and it wasn’t done. I have to wait 20 minutes for that to happen and it was already midnight. There was no parking due to an event going on and had to park far from hotel. Shower was leaking water. Based of some of the reviews shown I was very disappointed

Clean hotel some cosmetic damages in the room but did. It effect the stay breakfast could have been better but overall a nice place to stay will book here again

This is a great place to stay

Check in was a disappointment. I reserved a king weeks in advance, when I checked in they “didn’t have any kings available”. Got moved to two double beds, and was told it was the same price? But the rooms were definitely clean and comfortable. All day Saturday the TVs were out but was a spectrum problem. Breakfast was good! Parking spots are small, so if you have a full size truck or SUV, good luck. Staff was friendly. The overall stay was good.

The front receptionist was so friendly and welcoming. I asked for a clean and quiet room, and I am pleased and appreciative of the good night’s rest. Breakfast was hot and ready at 6:00 AM.

Would not return or recommend

Very clean and quiet. The only thing bad i have to say, is that the night clerk did not know where the luggage carts were. Aside from that, all was good

Small rooms beds are uncomfortable

hi

Customer service was great, rooms were clean..

The parking was not ideal.

This was the worst experience we've ever had. We were moved three times due to air conditioning issues. The rooms with double beds offer zero seating. You only get a chair or sofa with a one king bed room. The pool was taken over by what looked like locals Friday night, two grills and all with about 20 guests. Pool was green. Breakfast offered very little and what was offered was cold. Coffee was even bad. To top things off there's some sort of pet place directly next door and dogs barked all night and day, no break. We called front desk out of concern due to the heat. Zero sleep. Beds weren't comfortable. Things seemed to go from bad ti worse from the get go. Staff did not care when notified at checkout how dissatisfied we were. I don't give bad reviews. Things were just truly, not good. Also, no decent restaurants near by. Do your research! Be aware!!

Friendly Staff, Great location.. would definetly stay there again!

The staff atention is excelent

My day was OK. The breakfast was terrible. The eggs were green. The sausage patties were not even cooked. They look like they just put them in the microwave. I’m not even gonna lie. They need to do better on their breakfast if they’re gonna have people come to this hotel.

Room was clean. Frig. was of lesser quality. Would not freeze ice packs. Staff were excellent. Parking was very convenient. Air conditioning worked well.

Had a great stay at this hotel. I had a total of three nights and I had no issues whatsoever. It’s not the fanciest hotel, but very clean and everybody was very friendly. For the money, I had incredible value. I would stay there again.

Great service

The hotel was just ok. The toilet on our room was not working, so they changed us to another room. Breakfast was ok too.

Shower needed maintenance

My stay was great no issues front desk employee was awesome

N/A

The overall place was not clean. My room was horrible. The smell of the AC and dampness wasn’t good. The WiFi was free but wasn’t a good connection. The carpet wasn’t clean and the towels were worn or old. I went to Walmart to get some so towels to use. I made the best of the situation but will not be returning. I could have changed rooms but booked through 3rd party and my husband didn’t want to lose our money.

No complaints, busy weekend there but the stay was fair

Clean, smelled okay. Stayed for 3 days and same breakfast food. Fridge was decent. Could use more than one towel tho. Friendly staff. Decent hotel

Ok not what I expected 😌

The rooms had dirty floors, loose wiring and damp bed coverings. One of our rooms had no shampoo or conditioner and the other was completely missing its shower curtain. The staff was helpful, but neither of our rooms where prepared for stay properly. We will definitely NOT be staying at this property again.

I checked in and left for dinner, but when I came back it was so humid that the clothes I had out in the room were damp. We told the front desk and they offered to switch our room so we did. There were two instances though in between the hours of 2am and 4am where someone had a key and opened the door with the only thing stopping them from being able to get in being the small door stopper latch ok the inside. We could also hear two men talking outside the door but of course we didn’t walk up to it. In the morning when we checked out, the lady in the front desk told us that one of the overnight staff was trying to get in the room because they accidentally double booked the room when moving us from the humid room. I honestly still questioned our safety at that hotel, the staff was very nice though they had good customer service.

Finally, breakfast was cold. I showed the staff the circuit breaker (One was used) kept tripping, therefore food was not being kept at a warm and essentially unsafe temperature. If you're looking for a bed and warm shower at a low price, this was ok. I stayed at the exact same brand hotel a week prior in Florida, was like staying at 2 different hotels.

The window seal must have been weak, there was water on the window where ac seat in and the room had a musty/mole smell.

We had a terrible experience. Two rooms that they placed us in were filthy. We had to leave due to conditions.

We stayed on third floor, traffic side of I-35. Pretty noisy. If I stayed there again, I would try for a room away from the I-35 traffic side.

The night manager is extremely nice. The gentleman helped me move my car into a safe spot and helped me hydrate. Thank you

They have a sticker on the bathroom mirror that stated if you were staying more than one night they would change the linens and towels every three days. After the fourth night we had to request service. It is located right off I-35 so there was traffic noise. The breakfast was okay but not great, the coffee was good though. Shower head would not turn off all the way and was hard to get to an acceptable temperature. The bar was only open one night while we were there which included a weekend. Don't think we will stay there again.

Air conditioner was not working properly and was leaking water on the floor. Toilet ran all night. Wallpaper was pealing and the building smells like a combination of musty and bleach. Conditioner and shampoo was out in the room. Saw a few roaches in the hall and around the elevator.

Desk clerk wasn't as concerned about the issues that was reported when I first arrived concerning the room...

No complaints!

The room wasn’t the cleanest. Hair was on the bedsheets and in the sink. Ice machine didn’t work. Woke up the next morning and food was all on the floor outside my room.

We had stayed here before and it was fine. This time, we paid the 25 dollar early check in fee but they put us in a room that had not even been cleaned yet. The room had sheets everywhere and trash still in the bins. We went to the front and they moved us to a room that smelled like cigarettes. Just terrible this visit. It is terrible to pay for the early check in and get a smoking room not asked for.

Staff was pleasant and rooms were good. Breakfast was good but our last day they didn't keep up with the coffee. We did not use the pool or other amenities. We had hoped the lounge would open but it didn't.

Decent room for the price. Close to a lot of shops and restaurants. There is an option for free breakfast. There is a pool and lounge area for guests. Parking was free.

The staff at this hotel is very friendly and helpful. The room was pretty good. The bathroom had a weird musty smell, but it went away after we showered. The bed was comfy.

The room had a bad smell to it. There was pubic hair all over the bathroom. We got stuck in the elevator multiple times and the staff was not helpful

If I could leave a -5 star, I would. The room was absolutely disgusting. The sheets were definitely not clean. There was stains on the sheets stains on the bed. There was stains on the walls. The shower was disgusting. I wouldn’t even shower in the shower. That’s how nasty it was. I slept fully clothed on top of the bed. I didn’t even get under the covers cause of how gross the bed was if I was not extremely tired I wouldn’t have even stayed here. I do not recommend anyone stay here.

We stayed in room 101 right by the lobby. With all the cheerleaders and their families it was WAY too noisy. It was more like a children’s playground than a hotel. The staff should have been more involved.

Breakfast was cold. Room was comfortable.

Definitely recommended.

Very nice! Bed was super comfy and the staff was helpful

N/a

My check-in experience was smooth and quick. When I got to my room, the highway noise was so loud I thought the window was open. I went to check the windows and they were closed. Then I noticed that the room smelled bad, like pee. I decided between the noise and the smell, it wasn't worth trying to stay. I immediately went back downstairs and checked out.

Excellent location. The room was clean but it didn't smell good. It had a musty unpleasant odor that I didn't leave even with aC

There was hair in the sink when we first arrived and the sink didn’t drain at all. There were also crumbs all over the couch in the room… do not recommend even if you’re trying to go cheap.

The best

Ist not good place

It was unclear if the laundry services were free or not. There was no price listed and one had to ask the front desk if it was free or not.

after walking onit barefoot for a couple of hours Your feet look very dirty. The coffee maker in the room was broken.... Other than this everything was great. Nice friendly staff Terrific complementary breakfast.

Clean, nice staff, and comfortable but tv wasn’t working.

My room was decent. Although the curtain looked like there were spots of blood and dirt on it. My friend had to move to 3 different rooms because of the cleanliness. The room she ended up in was awful as well. The man at the desk handed her a febreze spray. When walking in the hotel it had a strong smell of febreze, telling us that they may be covering up a different odor.

The pool area also looked nice and clean, even though we didn’t end up getting in. It definitely gave the impression that they take good care of the property. The only thing I wasn’t a big fan of was the breakfast. There weren’t many good options, but the waffles were actually really good. Aside from that, everything else about the stay was positive. Overall, it’s a clean, comfortable place with great staff, and I would definitely recommend it to others