TRU BY Hilton Round Rock

Good breakfast options, coffee available, amenities, comfortable of bed, close to restaurants Room could have been slightly cleaner

Breakfast eggs were not great.

Conveniently located to hospital Parking lot shared with several restaurants and hard to park close

Bed linen & pillows

Excellent accommodation, thanks

I loved it! It was perfect. Clean, affordable, wonderful breakfast. Staff were lovely. Will definitely look for this line of Hilton for my next trips.

The beds were not too comfortable. Only 1 elevator was working so it took long at times.

The beds were not too comfortable. Only 1 elevator was working so it took long at times.

We had a great stay. The hotel was very nice. Typical noise level for a hotel stay but everyone slept well. The staff were AMAZING. Shortly after checking out we realized we had left a valuable behind. Sonya at the front desk was super awesome and made sure it was found and kept at the front desk until we returned for it. Great staff, great location, great hotel.

The floors in the lobby and elevator were absolutely disgusting I’m not sure they own a mop. The room was fine. The breakfast was subpar at best. I never saw any cleaning service during my stay very unusual.

Everything Nothing

Everything Nothing

Close to hospital and good restaurants Nothing all good

Close to hospital and good restaurants Nothing all good

Bathroom did not have an exhaust fan

Bathroom did not have an exhaust fan

Breakfast is good. It is clean. I like the location of where it is, feels safe and close to restaurants and highway I-35 I didnt like i have to fill up a form in paper upon check-in. I did reservation online and that info should be enough foe check-in. I feel it is not safe to have personal info on paper- more prone to indentity theft.

Breakfast is good. It is clean. I like the location of where it is, feels safe and close to restaurants and highway I-35 I didnt like i have to fill up a form in paper upon check-in. I did reservation online and that info should be enough foe check-in. I feel it is not safe to have personal info on paper- more prone to indentity theft.

The breakfast was good. It had just enough variety to get a good breakfast to start the day. Even with the amount of people that were getting breakfast while we were there, we had plenty of room and the atmosphere was comfortable. At this point I really didn't find anything that I did not like. I thought the whole process was easy and smooth. The staff was always friendly coming and going. I will definitely be staying here again.

The breakfast was good. It had just enough variety to get a good breakfast to start the day. Even with the amount of people that were getting breakfast while we were there, we had plenty of room and the atmosphere was comfortable. At this point I really didn't find anything that I did not like. I thought the whole process was easy and smooth. The staff was always friendly coming and going. I will definitely be staying here again.

The location, and the hospitality Nothing.

The location, and the hospitality Nothing.

Did not expect such a great choice for the included breakfast.

Some little things. But breakfast was awesome. The young lady at the front desk, as i have said before made it all better.

Some little things. But breakfast was awesome. The young lady at the front desk, as i have said before made it all better.

Clean room. Helpful staff.

I can't remember the name of the girl who greeted me as I checked in but I'm sure you can find out. It was Sept 15th at about 10:30PM. She was very friendly and helpful. Thank you.

Excellent place, description match the amenities. Everything was so clean will definitely go back .

Game room, breakfast, late checkout….AMAZING Room was small with no where to put away or hang clothes!

My husband and I stayed fir 3 nights. For the price that we paid for, it exceeds expectations. The place is clean, the staff is very friendly and very professional, I don’t remember I was treated that well, knowing the fact of how I looked like and where I came from. The staff made me feel I’m welcome and I belong. I am very appreciative. Thank Tru by Hilton for making our stay very pleasant. Errssini from Washington State.

Good experience. Clean, good staff

Customer friendly atmosphere

Great hotel

Nice, clean and, we will came back again !!

Was real clean and real good location....good working people

The staff was very friendly and accommodating and the rooms were very clean.

Stayed for 2 nights. No issues with the room. Water power was a little weak but still manageable.

Stay was good we only had one issue which was not their fault

Definitely satisfied

This place is super minimalistic, and honestly, it’s one of the tiniest rooms I’ve ever stayed in. The hotel is clean and well-maintained, but a couple of things kinda dragged down my rating. The pillows had this weird smell, it didn’t go away even after the room was cleaned. Also, the road noise is pretty noticeable. If you’re a light sleeper, definitely pick a room on the opposite side of the highway.

NA

The two ladies at the check in desk were super nice and helpful. We arrived when their system went down but they managed to make our check in process easy.

Clean. Staff were wonderful. We used the pool and enjoyed the outdoor seating area.

One of my favorites, always clean, very friendly and helpful

Great stay. Great breakfast

Staff was great!

Great staff and stay. Room was very basic and bathroom was outdated, shower not really working well.

Room was small. Due to I35 the room was very noisy when trying to sleep. Ice machine on 1st floor.

Excellent hotel for its price range. Styling is great. Wooden floors are nice and furniture is modern. The only thing is wooden floors doesn't absorb sounds as well so we could hear sounds from the other rooms. But it wasn't anything bad. Still great place.

Room was large and clean. Staff was friendly and helpful.

Great family friendly hotel. The decor was wonderful and the staff was awesome.

The staff was exceptionally helpful and friendly. Very comfortable bed. The a/c was cold. The refrigerator was also cold. No microwave in the room but they have one in the dining area. The bathrooms were clean. Plenty of towels. Continental breakfast was good. They didn’t have waffles but did have mini pancakes. They have coffee all day and night. They even had decaf, which I’m thankful for since I can no longer drink regular coffee. They accommodated my request to keep my room and my family’s rooms together. If there were other people staying near my room, I didn’t hear them. They had a Peloton bike in the gym! The pool area was nice but I didn’t have time to swim. I will absolutely go back. Thanks for the great stay!

All good with this hotel, including good breakfast .

We had an amazing stay! We had a bit of a tough drive while traveling but once we got there the staff was amazing, room was clean and it felt so welcoming from the min we stepped in the door. The breakfast was so good my daughter asked to make sure we were going to eat before our last morning there! I will definitely stay her over and over and will be looking for more TRU hotels when we travel!

❤️

My check in was a little hectic, but the staff was friendly and helpful. My room was spacious and clean and the staff was good about providing additional linens when I requested. Would definitely stay here again!

all good & thanks.

Great staff to allow us to extend checkout time.

Safe area. Restaurants within walking distance. Clean, quiet room. Bed was comfortable. Complimentary Coffee was good. I would stay here again.

The room was very clean and the staff was very courteous. I really enjoyed my stay here.

Front desk staff was so friendly and made the experience amazing!

Beautiful environment and excellent customer service

Very clean

his is my second time staying here, mainly because it's so convenient to be across the street from Round Rock Sports Center. Unfortunately, my room is never ready at check-in. What makes it frustrating is that I arrive 1-2 hours past the official check-in time, giving them plenty of extra time. This place has great potential, but waiting around for a room after a busy day just isn't worth it.

Our room was nice and clean. The staff was very friendly and helpful. We were very satisfied with the service we got during our stay.

Breakfast was awsome. Everything was clean around the property. A great stay.

It was a lot more noise the last night, slamming on doors,kids running back and forth.

Didn't indulge in the breakfast. Wished there had been a microwave in the room and an actual closet. But the room was clean, and the hotel was very quiet.

Great location, professional helpfull staff, highly recommend. Going back to the area and will stay here again.

Great stay

Overall great hotel. Breakfast had good options. Never had issues with parking

The hotel is clean, comfortable, and budget friendly for the space. The bed is nice, shower and bathroom amenities are great. Easy access to the interstate and convenient to restaurants.

Lacinda was wonderful. She greeted me immediately with a smile - and was very efficient and accomodating with my check-in. I will be back !!

Will stay here again

Good room

Check-in was quick and smooth. We had a great night’s sleep and breakfast was great. Perfect property and location for our needs!!

I stay every week there, so I’m like a family now!

clean rooms, nice staff

The hotel staff cleaning crew would not stop knocking, every 20 minutes or so and we kept telling them no thank you. I’m glad they are that attentive to cleaning the rooms though, it was just aggravating in the moment lol. Check in and check out was a breeze.

Always a good please to stay for the weekend. Close to restaurants and sport complex. Friendly staff and clean rooms

We loved our stay! They were very generous, friendly and helpful. We were there for a basketball tournament, we had a total of 10 boys with us. Their lobby area was a perfect hang out spot to keep them busy. The breakfast was amazing, simple and good. The gym had enought equipment to get a perfect workout. We definately enjoyed our stay!

Yes pets are welcomed and the staff was great during our stay.

Clean property and clean water fountain for refill.

Great hotel and not too expensive. This is my go-to hotel when in the Round Rock/Georgetown, TX area.

Would definitely pick a Tru hotel in the dudes. The hotel was nice and clean. The staff was friendly. It was in a nice quiet area.

Road noise is awful and the mattress not good quality. Won’t stay at a Tru again.

Room was very clean, air conditioning was cold. The only thing I was slightly disappointed with was the less than optimal water pressure. Otherwise great stay.

Yes!

Great!

Wonderful staff!! We stayed during a volleyball tournament when and ice storm was approaching and they were so friendly and accommodating.

All was great!

Room was clean. Check in was welcoming and extremely accommodating

This our favorite place to stay when visiting the Austin area. The facility and rooms are very clean and the staff is great. The location is really convenient. Within walking distance to several restaurants and gas. Will stay again!

The handicapped shower is very nice except. water gets all over the entire bathroom floor. It is a pain in the ass to use one of the limited towels we have to mop up all the water. My last trip there left me angry and tired.

Staff were friendly always had a smile, room was clean

Very comfortable and convenient location.

Amazing stay. Room was comfortable and clean. Staff was nice and friendly.

I asked for a room on the first floor and they didn’t give it to me because they said I booked with a third-party. Even though I was a Hilton honors member they still booked me on the fourth floor. Very disappointing.

I like the place but the price varies wildly

Clean, welcoming staff, one of the best complimentary breakfast offered.

My room was beautiful, comfortable,relaxing, so Love the lighting in the room, the staff was awesome greeted with a amile

All was great. Thick walls so we didn’t hear anything in other rooms across from us.

Clean hotel. Front desk was kind and courteous. Great location.

Front desk clerks and breakfast staff were wonderful and professionals, Awesome stay!!

Nice room staff was friendly

It was great!

Na

Great area, fun property with a lot of amenities

Rooms were clean and staff was nice.

Clean rooms, Sonya provided the best service, and the breakfast was the best

Checking in was amazing Luy Lig. Recognized us from our previous stay and showed us great respect. I will continue to book at this hotel.

All of the above

Great amenities room very clean

Perfect for our needs, comfortable and clean. The staff was kind and very helpful.

Front desk staff was phenomenal. Clean rooms. Breakfast is decent.

Perfect

Sonia provided a welcoming smile and excellent service. Room was clean as well as the lobby. Food and coffee were good. Glad I stayed here and will come back.

Very clean, staff friendly, loved the lobby & breakfast area! Loved having snacks available for purchase. The only thing was we were hoping for a the pool to be heated, but we would definitely stay again though!

Didn’t realize that they don’t have coffee makers in each room. I don’t love having to get dressed to go get coffee from the lobby first thing when I wake up.

Close to everything