Quality Inn & Suites Round Rock - Austin North

Upon entering the room, It smelled clean, everything was on point. The bedding looked clean, the bathroom was clean and overall, the room was pleasant to stay in. I particularly enjoyed the oscillating fan.

Superb

Room have a stinky smell

Worst property

We had booked with Sleep Inn but they were very rude. We went next door to Quality Inn. We arrived at 5 am very tired from working all day then driving from Mississippi. The gentleman was very kind understanding and charged a late check in fee and booked us for the 4 days stay. Housekeepers tidied our room each day. Very we managed and maintained.

Exceptional

Good

The location was central to our destinations while in Round Rock which was why we chose this hotel. Breakfast was status quo. We appreciated options like yogurt and fruit and got a kick out of the Texas shaped waffles. Strawberry waffle batter was also a hit with our kids. Beds were mostly comfortable. The entry to the hotel parking lot was not easy to navigate and was easy to miss no matter how many times we had already come in and out. The room immediately had an off-putting smell, a mix of smoke and urine. It is possible the smell was from the cleaning supplies used, but it was unpleasant. The TV and hairdryer didn't work from day one. With 5 of us we had to use the pull out couch as a bed. It was intensely loud and squeaky for my son who slept there. We arrived late and were thankful to find a sheet on it and receive pillows upon request, but didn't find the blanket provided (in a bag in the closet) until the next day.

NOTHING Walked in room to roaches and not clean. Creepy dude lurking outside. Had to leave. Getting refund. Take this property off your list.

The parking was a little sketchy not much room. If you went all the way around there was no way to back up you would have to go all the way around the highway and come back.

Clean, Quiet, Amazing Price, & Close to where we needed to be. A few of the lights in the room didn’t work but overall a pleasant stay.

Clean, Quiet, Amazing Price, & Close to where we needed to be. A few of the lights in the room didn’t work but overall a pleasant stay.

Gym, pool and breakfast Smell of pets in the building.

Smell of pets in the building.

Exelent front desk work peaple have profesinalism for help customers thank you so much night front desk work peaple Exelent evriting

Exelent evriting

Very good accessibility; there are markets, a pharmacy, and many restaurants nearby. The reception staff were always very attentive—big thumbs up! Breakfast was decent; I liked having fruit and waffles in fun shapes. Just two unexpected issues: the air conditioner dripped every day (requiring a towel on the floor to catch the water), and I found a small cockroach on the dresser under the TV first thing in the morning.

Exceptional

They didn’t have working tv and the pool was filthy tried to get some remotes took forever to try to get things with staff Didn’t like the fact I had to move rooms and be moved into another room with the same problem dissatisfied with property

It was good .

Breakfast selection wasn’t huge, but good for the location and duration of the stay.

Breakfast selection wasn’t huge, but good for the location and duration of the stay.

Exceptional

the beds were so comfortable! needed better breakfast options and AC kept turning off during night with auto off

the beds were so comfortable! needed better breakfast options and AC kept turning off during night with auto off

Just stay for one nigth,but I am very satisfied, slept great

Just stay for one nigth,but I am very satisfied, slept great

Love the living room area being a bit separate from the staff. Absolutely love the staff. I had some stuff delivered to my room while I was away. The staff noticed the items and placed them in the room.

Hotel en muy buenas condiciones , limpio y buen precio

This is a motel not a hotel

Outside was little sketchy someone was sitting in there car all night turning it on and off. The room was super clean and smelled good. The handles to the shower were really loose and felt like they could fall off at any moment. The breakfast was ok they only had waffles and some fruit.

Breakfast only starts at 630

The water pressure in our room was not good at all. The ice maker for hotel eas broken also, so if we wanted ice we had to go get it by the cup full. The breakfast could have had a better variety also, our beds were comfy and the air worked great for the Texas heat.

.

Great suite... Exceptional shower pressure!clean good location.

Great price, plenty of room. Room service was great! Clean towels daily. Breakfast could have been better. Waffles, toast, and cereal was only offered.

the mattress on the sofa bed was brown and stained.

Clean rooms, maintained property. Only down side was there wasn't much of a variety for breakfast.

I tried to do early check in but no rooms were available. I left and came back to check in around 2:30. The ice machine and men’s restroom were unavailable. Also my room door didn’t close all the way so I slid the table in front of it. Since no other rooms were available. Staff were really nice.

Our room was clean and well-stocked. We were in a suite with plenty of room. Breakfast was average, but there were a lot of food options nearby. Would definitely stay again!

Didn’t have warm water in shower

Nice place to stay in a decent price range. I'll stay there in the future.

Worth the extra few bucks for the Suites which right next to the pool + it's walking distance, under 10 mins, to nearby restaurants, Flix, Walgreens.

Delivered what it promised, it was a clean motel off the freeway.

Great bed rooms was very clean

Staff was knowledgeable about Poker scene as this is a key motel to stay at for playing tournaments at the soon to reopen The Lodge.

The room wasn't clean in some areas and the price of each item was printed out,if something was missing you had to paid for it.The lady that check us out Sunday morning ,was so sweet and helpful,Wish other places would have people like her (White lady) Ty ❤️

it was ok

very restful stay

Room was decent for the price.

It was okay

Disappointed. We booked 4 rooms next to each other (I do want to say the staff at front desk was very friendly, however). We had 12 little girls on our stay, as this was a girl scouts overnight trip. The photos online were misleading. In one of our refrigerators, there were beer cans (so it was clearly not thoroughly cleaned). Another room only had ice cold or scalding hot water-- no in between. Another room's AC didn't cool below 75 degrees (which felt warmer since there were 4 people in the room, all whom also needed to shower in scalding hot or ice cold water). We checked in after a long day with 4 rooms and 12 little girls. It was about 8:30-9pm by the time we arrived. There were sketchy people loitering around the first floor, which meant we had to be even more mindful of the girls as they were going from room to room. I did complain to expedia who contacted the manager-- and the manager's response was "did you contact the front desk during the stay?" No, we didn't. It was after 9pm. and we had 12 little girls to get showered and into bed. Because the hotel felt unsafe, we chose not to eat the "complementary" breakfast-- which included VERY misleading photos. Please recognize this is a motel, not a hotel before booking your stay as well.

Shower head was loose and had no good pressure also room was next to interstate which was very noisy.

Neat

There a gas station right next to you also there breakfast from 7am to 10am pretty great will the Air conditioner blowing cold sleep wonderful

Great stay, good central location for exploring Texas and Round Rock itself was nice. Staff were very friendly and helpful, particularly Matt who went out of his way to make us feel welcome. Thank you!

Great stay as always everything and everyone was good to me and my girls very greatful to everyone for that

The room was clean and comfortable. Many times, I couldn't park in front of my room. I think the parking spaces should be marked to coordinate with each room.

Staff was amazing!! Staff were so helpful and very willing to help. We could tell our room was freshly cleaned smelled like floor cleaner. Pool was being cleaned our 1st night so kids enjoyed swimming. Breakfast was limited, but it was the first hotel we stayed at where the waffle batter was kept full. Parking was clear in the morning but did get full in the evening they did offer paid parking if I wanted to reserve a parking closer to our room.

very clean and spacious rooms

Hideaway couch mattress was extremely dirty.

Very good , economic and strategic

Great location, clean, nice rooms

Perfecto

As usual always a great stay Mr Martin the manager and the team are all lovely people and great they always make the experience great staying there and I'm grateful to them for that

Didn’t feel clean The pull out bed sucked But the staff was amazing!!!

Wonderful as always

Everything was ok

Always great service and I plan on always getting a room there because of Mr Martin and the rest of the staff

Everything was wonderful staff, room, parking always a great experience for me and my daughters thank you for everything

Clean and friendly staff. Would stay here again!

N/a

It's always a great stay at the quality inn the owner manager Martin just an amazing fellow and staff very nice combinations very clean just all around a great stay again

Room is great size, and parking was easy

Room was okay.

Clean!

Coffee

The room was amazing and the owner manager was courteous forward just an outstanding guy his name is Martin and I can't say enough about the experience that me and my daughter were able to have while staying at the suite and I am greatly appreciative of it

The staff was excellent couldn't ask for better however the TV in the room was very substandard not even up to the worst rooms I've stayed in hardly any stations and was a extremely small TV by today's standards I don't think I had six stations that actually worked not up to par everything else was great

Room was clean, service was Efficient and area was safe

Room was clean, I felt safe. Staff was excellent, can’t beat the prices

Room was clean, staff was nice very quiet. Food shopping and gas close. Right off 35. We stayed to visit kalahari resort for gymnastics competition and the indoor water park was a quick 15-20 minute drive to the resort.

Extremely friendly, courteous, and professional.

5 days stay.

The lady that checked us in was great & informative. The room was clean. Our stay was great.

Staff was nice and the rooms were clean

Very welcoming

Room was clean and staff was nice

Yes

From the moment i walked in the door i was greeted by the desk clerk. Easy check in. The room was excellent and comfortable. It made for an excellent weekend.

Air conditioning did its job, store was walkable. Site was convenient for my trip

Good staff

Limpia, las camas super cómodas. Y muy buena atención del personal del hotel.

Room

Roaches all over the bed and coming up from the tub. Immediately left. It is not clean at all.

Ok

Everything was just great. Friendly staff. Clean room. Nice little pool. Good coffee in lobby. Halloween decorations. You can tell they care about the property.

I’m just glad the place was quiet and the heater worked

Clean room, nice staff

Very clean nice room,staff very helpful and friendly.

Clean rooms

The room was very clean. The staff was great at check in and check out. The linoleum type floor slats were coming up in many places and the room felt very damp the entire stay. The location was convenient to the freeway right on Service road.

Little older place and by that I mean you enter into the room from the outside, Room was clean, everything worked, had continental breakfast, parking was a little tight. But definitely but stay here again.

Little older place and by that I mean you enter into the room from the outside, Room was clean, everything worked, had continental breakfast, parking was a little tight. But definitely but stay here again.

Nice rooms and ac worked well

Very clean. Although if you have limited mobility this place has a lot of stairs even for the ground floor. But it was clean and safe great deal for price

Staff friendly and clean rooms

Comfortable beds an clean rooms

I payed for breakfast included all they had was Walmart yogurt and plain bread to toast. Unreal

Staff was very helpful and pleasant.

It’s September in Texas. It’s still hot. Pool was closed. No business center and I was given a handicap room with no tub and not to mention the breakfast. There was no fruit no pastries just cereal and a waffle machine kind of subpar not what I expected.

This the first hotel that I have ever been to that has a temper-pedic mattress and it was awesome. It was spacious. The only problem I had was with the floor, it seemed like one floor board was coming up. I would stay there again.

Great staff

Will return

Clean and simple

I made reservations weeks in advance. The day before we where about to go on our trip they called saying they had to give us a king size bed. My reservations was 2 beds to begin with. I get 2 beds for a reason my granddaughter is a wild sleeper. We where going to pull out the couch so she could just sleep on that until i saw 2 big roaches water bugs whatever u want to call them decided not too. When we stay for multiple nights its for comfort and breakfast. We stayed 3 days and they had the same breakfast waffles and cereal! Im not a child so over all the pool was clean so that was a pluss even when it was only open once when we where there. We wont be staying there again just wasnt for us.

A Young man named Christian is very professional, i have some issues with my co. Reservation he solves all,, thank you Christian

Great customer service from the lady at the front desk

much

I like that everything was near by didn't have to do so much driving food, and movies so close.