La Quinta Inn & Suites by Wyndham Round Rock North

Shampoo was not included, our tolilet wiggled and our top covers had large yellow stains. The staff was quick to fix the problem and explained that it was due to the type of liquid detergent they use.

The floor was leaking in the bathroom for some reason, and the tv or phone didn’t work

The breakfast was good and the staff were excellent!

Clean and comfortable room. Breakfast better than other places.

Great

Personnel was very helpful..breakfast buffet was yummy. Close to IHOP was a plus.

The property was well maintained on the inside common areas. The room was clean. The outside of the building looked pretty rough and the windows were extremely dirty and the shades in the rooms didn't work very well didn't fit the windows very well. Having said that there is a new owner and once they have finished the intended maintenance and upgrades think this is going to be a fantastic property. It certainly was a great deal.

the supervisor is very friendly and professional

Staff was very helpful ever Ty everything already stocked

The breakfast was very good..j The shower head needed to be repaired because the washers was wore out and you get water all over the place. The bathroom door you could not shut because they had a screw at the top holding the paneling together on the door. Walking into the room the flooring was cracked and if you was not careful you could snag your foot on it and you could fall.. you had no place to set because the couch was removed.. we got in late and could not see what the property looked like until the next morning and you can look up and see all the blinds, torn and sagging inside the rooms.

The tv didn’t work, the room phone didn’t work, they only cleaned up the bathroom when we asked and never brought enough towels knowing it was 4 of us in there. The breakfast was decent

Ice Maker broken on our floor

Room was dirty, mattress was stained , room had a horrible smell. The restroom floor was wet. When I stepped on the tile water would come up from the ground. My wife left to stay with her sister due to the condition of the room. I would not stay at this place or again or possibly any La Quinta due to my experience. Then to top it off the price of the room for the night being almost $500.00, is absurd especially with the condition of almost everything.

Breakfast was great

Hotel was fine overall. The back half is not updated and the elevator smelled of mildew. Room was fine and clean but the walls were VERY thin and you could here everyone in the halls and the outside traffic.

The sheets were not clean. Did notice it at end of the stay. Got sick with fever and cough. Did not expect such a poor money minded saving move which would compromise guests health.

The location was was close to the freeway, stores and restaurants. The staff was very kind and accommodating. There was some water coming up from under the floor in the bathroom and the tub was a little slippery.

We had a really nice day here definitely would stay again. Everything was top-notch.

Clean rooms friendly staff. Carpets were a bit old.

Clean room

Very good hotel, good room, good bed, nice overall!

Honestly it was one of the better stays I’ve had in Austin

The room was clean! And the place was quiet host was very nice.

Me encantó y cuando quiera estar de estadía lo rento otra vez

The room was clean, quiet, which I appreciated traveling alone. The breakfast lacked choices, so I opted for 2 link sausage.

We had a good stay. Clean room. We had a bathroom knob issue but they took care of it right away. Just a little disappointed with the TV not working so the kids had no entertainment and no elevators inside.

Great. Good breakfast clean pool.

Decent hotel with a good breakfast and nice, newly renovated rooms featuring large bathtubs. The breakfast staff were friendly and helpful. There were a few minor inconveniences, such as having to walk through a muddy outdoor area to reach the elevator. It would also be helpful to provide additional soap, as only one bar was available during my stay. The hotel is conveniently located next to the highway, with an IHOP nearby if you prefer an alternative breakfast option. Overall, a comfortable stay with a few minor areas for improvement.

Friendly staff, clean rooms Carpeting

The staff was friendly The staff directed us to go in through the back door. Once we did the first thing I noticed was the busted glass from broken windows where cars have been broken into there was yellow stains on the bed sheets and towels. There were people partying in the parking lot and working on cars with loud music and tools. I had to carry my weapon at all times and was scared to walk to my car.

Bueno

Our stay was for just one night. Upon arrival, the man at check-in didn't even greet me. He just printed out our rental contract and checked where I had to initial and sign, all while he was on an otherwise more important phone call. The room was okay but bare bones. Bed was comfortable but sheets scratchy. Bathroom and bedroom both clean, so that's all we could hope for.

The a/c in the room started making a horrible noise in the middle of the night. The flooring in the bathroom seemed to give a bit that felt like you might break it and fall through the floor. I know it was fine but it can cause someone to stumble and fall when making a late night/early morning bathroom trip.

The rooms look like they were being remodeled but they look unfinished. I have been in many La QUinta Hotels and this one was the worst. I should had paid a little bit more for another better room in another hotel.

it was ok, not the best at the price they requested. its the little things that stood out, at night was very loud in hallways thin walls, flooring in rooms could be better. staff could of been more welcoming. shower water pressure was off.

Room was very spacious and the pool was awesome! Only critique is that the elevator seems very outdated and a little scary to ride. Hotel is convenient for the stay and the price. Hotel staff was very friendly and helpful

It was hot in the elevator and hallways. It also had an odor.

Old and dingy.

Staff members are great

It was great

The sheets had stains and the room had an odor.

Everything. Elevator was really slow and seemed rickety.

Room

Big tub

Everything was great, except our final day when it was almost time for checkout. It was 10:30ish, a worker just walks right into our room no knocking or anything to let us know. I’m sure it was house keeping but this guy didn’t even knock just walked right on in, thankfully i had the bathroom door closed while i was changing. Checkout isn’t until 11, there’s absolutely no reason someone should have walked into our room unannounced.

Room was very clean. Front desk staff was very helpful when checking in.

The room was clean and updated with a jacuzzi tub. The staff at check in were so hospitable and nice. Asked if we had any questions and were truly a joy to interact with.

The breakfast This is the 2nd time I have had to change rooms after room keys were issued, Unable to view room at all prior to 3pm. Not very professional. Asked for room with oversized bathtub to no avail. One of the male staff members of middle east descent was absolutely not courteous. I am hearing impaired and asking him to repeat himself seemed to anger him. last but not least the grounds were trashy, pool trashcan full. and ciigarette buts visible. Poor grounds keeping.

If you have the opportunity to not stay in this place, do it it’s dirty. I stay on this place two times and the two times was really dirty. The rooms, bad stains everywhere dirty dust, and hair everywhere. and I stay on this place cause I didn’t have option. It was a closer to get to my work and those two weeks but never again then I ask for a discount cause everything was so dirty and they didn’t wanna give me none

This property was a good choice for our one day tell to Austin. AC and traffic noise so not for light sleepers. Breakfast was adequate for our boys. Would book again.

There were ants on the floor in the bathroom and in the towels

The inside of the building and our room was well maintained and clean. The breakfast buffet was well stocked and delicious. The front desk clerk worked hard to make sure I had a handicapped accessible room on the first floor. The exterior of the building was being worked on (maintenance) and it was very messy outside (supplies in parking spots, and trash around entrance way). Not a big thing, but caused a bit of difficultly getting in/out of the building with a handicapped person and bags.

Everything The service

Nice, clean location

Location, was the best part. So many places to eat within a few miles so did not have to use the freeway much. And it is right on the freeway so it made longer trips a lot easier. And my kid loved the breakfast. Everything was good and as expected. But I did not know we did not get the room clean and fresh towels daily. I had to get new towels, and it was not a problem just did not know it was not provided daily.

All the staff was very attentive and welcoming check in and check out was smooth.As for the breakfast it was great.Thank to the staff for making my stay awesome and I will stay here again.I give my stay a 10 out of 10 and I have nothing negative to say about this property,good experience with self parking,affordable hotel and my stay.👍🙌

I stayed at this hotel for six nights, and unfortunately, this was one of the worst hotel experiences I have ever had. When I arrived, police were already in the lobby dealing with an incident involving another person . As a woman traveling alone, this was not a reassuring first impression. The first room I was given was unacceptably dirty: the sheets and pillows appeared dirty, there was visible dust, stained mirrors, extremely dirty floors, and the bathroom had mold and smelled like urine. The hallway carpets were also filthy, with visible dirt and pet hair, and there was a strong unpleasant odor. I also noticed white powder placed along the edges of several room doorways that appeared to be some type of pest treatment. I immediately requested another room and was moved to the third floor. The second room was also extremely dirty. At that point, I was exhausted and emotionally overwhelmed because I was in Austin for a serious family emergency. I simply needed somewhere to sleep. I ended up placing my own bath towel over the bed so I could sleep on it. I did this during my six-night stay. No paying guest should ever feel that this is necessary in a hotel room.

It was clean. One thing that I did not like about the room was that the room did not have Drawers where I could put my clothes in. I had to put them on top of the table.

Everything was great except (see below) Water pressure was non existent - need to do something to resolve that issue. Customers do not appreciate taking forever to take a shower due to water pressure.

The crime scene tape, the huge hole in the exterior of the building.

Rooms were awful we had to switch rooms once. Beds gave us both a backache. There was no housekeeping. We were given one soap, one coffee, one toilette paper. When we called for supplies we had to go ourselves to the front desk to get anything. The front desk, except one lady was not that friendly. There was a courtesy bag with water that we did not receive and when I mentioned it the staff ignored me. We asked if the tvs had wifi. We were told they would find out, but we were never told the results. There was a cochroach at our door.

I got a room in ground floor, floor wasn’t carpeted, which I was okay if it was clean and mopped at least. Switch board in restroom was broken, room was very smelly, I think it was coming from restroom. Breakfast was okay and staffs were okay too, but I don’t think I will be staying here again.

3verythubg was great

Everything was amazing. They giant tub was great

Floors looked like the hadn’t been mopped in months.

Staff was great

Had to go around the building to access and outdoor elevator to take us to the 3rd floor. Doors to go into the building did not close fully and we had a hard time getting in and out of the hallway to the outside. Did not feel safe with that door not closing properly. There was a voodoo doll in the parking lot. The ice machine on the 2nd and 3rd floor were not working. We had to go to the 1st floor lobby to get ice every morning and night. There was also an employee who was super sick and so could hear sneezing and sneezing while “cleaning” a room.

Nos quedamos 3 noches, pero nunca nos hicieron la limpieza en el cuarto, el chico de recepción es amable

Great pleace to stay, great staff very helpful qdqq

Very disappointed the room was not cleaned and there was spiders on the ceiling more than 10! Not exaggerating collected them all as I killed them since I was not able to sleep knowing the spiders might fall on my while I slept. Would like to get a refund please

Late check in was accommodated by friendly staff.

Overall nice

Great for the price.

Ac leaked all over the floor and got my bags wet! Working ac properly

It's been an okay stay so far.

Clean room but no where to put your clothes. No dresser

The attached shower bench was in disrepair and the shower chair provided was in this repair and unsafe

Great stay

Nice stay rooms are nice,

The property staff customer service was horrible. I booked a room that was not available upon arrival. I will never book a room here again.

Apparently there was a leak by the windows and there was damage and mold.

Friendly staff , clean cold room, great breakfast. Lady was very helpful and friendly in the dining area.

Room was in bad shape! Floor tore up, gouged out of floor, room smelled, sink faucet was loose & hot water didn’t work, tv had 2 big white spots ( b/c led crystals were bad), tv cable & internet would cut out 1 of light switches was not on, sheets had stains on them, stains on pillow case & stains all over top cover. Stairs to my room on 3rd floor was crumbling & concrete falling down, so crime tape & wood blocked off stairs & elevator to go up jerked soo bad it was scary! Staff was nice but didn’t tell the truth & would just lie to your face about tv being new & everything you had a problem with had just been replaced New 😆🙄. Roof was crumbling off & wind would blow pieces in parking lot, whole interior smelled like moldy stale old smoke & pee & carpets in hallways were atrocious!!! This place is falling apart & needs soo much ER maintenance that obviously hasn’t been done in years!!! I paid for & was planning on staying for 2 nights but just couldn’t do it b/c it was soo bad & I left after 1 night!!! Only decent things were the breakfast & the pool - which was way tooo small you can’t even “swim” in teenie tiny pool!!! Come on Wyndham, you need to better ASAP!!!

n/a

Everything about my stay was nice. The only exception was lack of clean towels & room service. I had to go buy my own & didn't feel like phoning the lovby to say I need the bed made up & clean towels. Somethings should be common sense.

Great bug sign says this is a non smoking facility. The front desk staff smelled like smoke. They went out the back door and reminded me of Marge Simpsons sister and smoked like a chimney. The first room jas a foundation Crack that ran across the floor. The vinyl floor stuck up creating a tripping hazard. Tried to turn on the lights and there was no power. Went back to the front desk and the staff openly complained about the housekeeping staff. Got a different room. It smelled worse than the first room. The entire hotel smelled stale like mold. No stopper for the bathtub. Bed was comfortable. Breakfast was waffles, eggs, sausage. They have just implemented a policy of only cleaning the rooms every 3 days. Had to go to the front office for towels. Overall it was my second bad experience with LaQuinta. This hotel smells like mold and I have had a sore throat since I checked out. I am thinking about contacting the health department. You have been warned. Do not stay here.

We enjoyed our saves and the tub was nice

The elevator was outside, and we had to go out and go back inside in order to use the elevator.

Quick and easy check in, had a great night's rest and a great breakfast before heading out.

Dont even bother booking here! It's under renovations and it's trashy! The pool is beyond gross!

The hotel was very poorly maintained. The pool was filthy. I wouldn’t let my kids swim in it. The hallways were filthy and smelled terrible. The room was damp and hot, because the AC barely worked. The elevator barely worked and was in poor condition. I can’t believe it passed its recent inspection. The staff was very nice. But, after seeing all the issues with the property, I had no confidence that they would or could address the issues. The issues are clear. There is no way they don’t already know. So, I just let them know on the way out. I’m not angry or anything, but I’ve literally stayed in nicer motels. One of the worst hotels I’ve stayed in.

Staff was nice and friendly.

Wouldnt recommend the hotel beds had bed bugs.

Yes

Cleaning

Falta mas Limpieza continua, al llegar todo lumpia pero al pasar de los Dias no limpian si no lo pides

Alfombras sucias, pelo es las sábanas, olor húmedo en todo el hotel, cama en mal estado

Room had no tv and mold by ac.

No TV

Staff was the only good thing about the hotel. There were tiny blood stains on the bedding and the hotel furniture was haphazardly placed.

The tv didn’t work, no hair dryer, air wasn’t cool.

The whole time we stayed the TV did not work. Nobody cleaned our room. In fact I didn’t see anybody cleaning rooms. We had to go and ask for towels everyday. Horrible stay.

The property is under construction

Hotel smelled bad on arrival, room was not clean. Hair and crumbs in bed, hair on shower walls, bad smell, tv didn’t work, toilet needed to jiggle the inside floater before it would flush, dead bugs inside the bathroom light fixture and I was out in a room near an outside exit door the slammed and people went out of all night. Never again

Hotel had a bad smell. I was assigned a room and it had the same smell. I asked for another room and the lady at the frondesk was nice and gave us another; however it had same smell.

Room was dirty and it smelled moldy. Floors were sticky it needed to be swept. food all under the table. Found 2 roaches in the room. Inside the bathroom floors water was coming out from underneath when you would step on the floor.

The room was really dingy and terrible. Holes in walls, black mold around the shower, musty hallways, crack heads on the property, outdated and just really bad. Stayed in the room for 30 seconds before going back downstairs to cancel my stay. Front desk lady was absolutely great and understanding. I figured because it was a la Quinta that it would have standards and look good, but I was wrong and this is becoming a more prominent issue across this hotel chain.

Stayed 4 nights and the tv didn't work. Front desk first day said it'd be fixed later that day but it was out the entire stay.

This hotel is DISGUSTING. completely run down and filthy. The doors going into the building on the side were broken, therefore completed unlocked and anyone could have gotten in. It was so gross and if I could give 0 stars I would. The lady at the front desk was nice and that’s the only good thing I have to say.

Dish network, tv not working

Throughout my stay, the staff was not very helpful, and there were several occasions when no staff members could be found when assistance was required. Additionally, the restroom in my room was not as clean as expected and appeared to need more thorough attention from housekeeping. Overall, the lack of customer service, missing basic amenities, and cleanliness concerns made for a less-than-satisfactory experience.

The tv did not work so we had to watch a game on our phones and pay for it. The towels smelled and there was parts of the ceiling in the room coming off. The continental breakfast was not so great either. All the fruit was not ready to eat and it was more limited than usual.

Reception on TV is terrible everything else is good.

I stayed at this hotel and woke up in the middle of the night itching like crazy. I turned on the light and saw that there were red bumps on my arms and shoulders. I checked around the bed and found a bed bug. I couldn't sleep for the rest of the night because of itching and fear that more bugs would get on me. I put one of the bed bugs in a cup and showed it to the desk manager the next morning - she offered me a 10% discount, which I thought was ridiculous. Don't stay at this place.

Great staff, very helpful and accommodating.

Loud kids running halls at 2 am, but over all great.

Great location

As soon as we walked into the lobby, there was an overwhelming smell of Fabuloso or another strong cleaner that seemed like it was being used to cover up an unpleasant odor. The front desk employee was not welcoming or helpful during check-in and made little effort to answer questions or provide assistance. The room itself was okay, but it looked nothing like the photos advertised online. We were only provided a towel, and the window shade would not close all the way, leaving very little privacy. The biggest issue, however, was the noise. The guests in the room next to us were laughing loudly, talking, and playing music from around 2:00 a.m. until we left at 6:30 a.m. We got almost no sleep. When I checked out, I informed the same front desk employee about the disturbance. Instead of showing concern or apologizing, he simply responded with an “okay,” smirked, and laughed. When I mentioned that I had been unable to sleep all night, he said he would check on them, even though we were already leaving. His response felt dismissive and unprofessional. Overall, this stay was not worth the m

Our bathroom had mold! Whole bathroom just was filthy, we were very close to just leaving and saying screw it keep driving but we needed to rest & since it was just going to sleep we decided to suck it up & just not shower, and we immediately left that next morning. Our key also kept deactivating every time we left the room, it was a major inconvenience having to keep going to the front desk asking for a new key. We won’t be staying here again. La Quintas really have gone down hill, we haven’t had great experiences lately.

Thank you , we enjoyed our stay there 😀