Courtyard by Marriott Austin Round Rock

Room was clean! Staff was very nice! Breakfast at the Bistro was excellent!!!

Free breakfast

Putt putt, big connect 4, TV size was good Free breakfast

Stayed here a few times and it is perfect each time. Thank you!

The hotel was okay.

Exceptional

I was charged for parking and was never informed that I had to pay for parking.

They charge a fee after you leave. It is on Expedia, but you have to scroll a lot to find it. Extra cost for nothing. They didn't tell me at check-in, and then they charged $96.18 for two extra nights as a parking fee. It is just an open parking lot. The bathroom was also dirty.

They were in the negatives for rooms That I didn’t have a room

They were in the negatives for rooms That I didn’t have a room

Exceptional

Yes, I didn't have housekeeping making our room the first day, and for the second night I had to call reception to make sue someone would come to make my run as I didn't have any clean towels anymore.

Good

It’s very close to Rudy’s BBQ and not directly on the busiest main road.

Great property! Third time we stayed here. Clean room and the staff were nice.

Good

I was charged because I parked in their parking lot. I have had 2 businesses and that is what we call "cost of doing business ".

I was charged because I parked in their parking lot. I have had 2 businesses and that is what we call "cost of doing business ".

Great stay and close to everything!

Mattress was terrible. The breakfast/coffee service people downstairs were rude, no manners. My suite was given away, received a smaller room, same charge.

This hotel was amazing!! Super clean it smell beautiful and super clean. Bistro and starbucks on the property. Closed to a lot restaurants walking distance which is a plus. We ate at the Jack Allen's next door and the food was top notch.

The staff,the room Nothing

The staff,the room Nothing

Passable

It all was great. Every One and everything was amazing. I will definitely be back.

Customer service N/A

Customer service N/A

Location Our bed had a huge dip In the mattress maybe broken. It was super lopsided.

Location Our bed had a huge dip In the mattress maybe broken. It was super lopsided.

Very good

Very clean, comfortable, and QUIET!

Exceptional

We had a quick stay at the Courtyard Marriott. While there we experienced a clean room, comfortable bed and pillows! The room was cold and super comfortable on a hot day in Texas! Will definitely be back when we’re back in that area.

Nice room. Walking distance to many restaurants. Cute pool.

all good, staff was great.

10/10 recommend. Marriott does not disappoint. At least not yet. Hopefully they keep up the good work

Excelente servicio me encantó todo

Was over the moon to see that there was vending style washer and dryer!! It was very helpful to not have to hand wash and hope uniform dries by the next morning after a long day playing 7v7 football. Staff friendly and helpful. Location is great with several restaurant choices in walking distance. Overall, the hotel has a modern vibe about it!!

Check in was easy and fast. Room was great, however most of the porta to chege my phone didn't work. Also, the AC would sut off. I think it has a censor. I like room cold at night and it would shut off and not turn back on. Woke up a couple times a turned on light and the AC would turn on. 😶

Check in girl was texting and acted like she was being bothered . She couldn’t fond the reservation , looks up and says ID . Not welcoming at all . Not up to Marriott standards , place smelled like cats . Left after 1 night to stay at the Embassy Suites down the road .

Saw a night manager get into a verbal altercation with a parent after he decided to yell at a child instead of going to the parent about the concern.

Clean. But they charged 7.5 dollars parking fee

The hotel was decent. It was clean. The first floor room they put us in initially was moldy. They moved us to the second floor and it was fine.

No breakfast. No free coffee. Charged me for 2 nights, I stayed for 1

The hotel is adequate for an overnight stay. Clean and quiet.

It was great

Very clean, nice staff, bed was a little uncomfortable due to being stiff, the room was on the first floor and had a sliding glads door to go to the commons area that was clean and nice to relax in.

The property is outdated and a little run down

Upon arrival the room smelled, towels were damp/wet yet hung freshly folded on rails, trash cans were not placed in appropriate spots they were left gathered under sink with no trash bags in trash cans. Parking was horrible due to overflow of customer parking from restaurants near by. Parking lot should be monitored and only allowed for hotel guest.

Room spotless, Mariana made is feel welcome

I like the outside seating area

Clean, calm atmosphere, rooms could use more counter storage space like the newer hotels

Room was clean - easy check in . Walking distance to restaurants and cvs !

Breakfast counter was too expensive .

The side of the building where I stayed was close

Great hotel overall — very clean rooms and comfortable stay. Unfortunately, the bar/restaurant staff didn’t feel very friendly. Each time I ordered, it seemed like I was bothering them. I stayed for a week, and after the second day I chose to go elsewhere for drinks.

The room was clean and fresh; staff very professional.

Staff

There was a half dead roach in shower!

Wonderful bedding, clean room.

For the price of the room, breakfast should have been included! My wife is handicapped so I selected an accessible room that in the picture of that room shows a chair in the shower which I needed to give my wife a shower. I had to literally beg the gal at the desk to find, she kept insisting that room doesn’t come with one!

Nice quiet stay. Located right where I needed with plenty of ammenities and restaurants near the property.

Great spot

Surprise fees for using the parking lot, no complimentary breakfast which was just oversight on my part when booking, discovered large stain on bed comforter after sleeping with it for 2 nights

The property was great for the family and super close to the Multi Purpose Complex.

Enjoyed my stay

Great place

We were in a great area.

Well located, clean, friendly staff

It was wonderful. I enjoyed my stay it was peaceful, and I was very content. The front desk staff was very friendly, and accommodating. I will definitely stay at this property again.

Very courteous staff

The hospitality was great! No complimentary breakfast was a negative. I requested housekeeping throughout my stay, but housekeeping never came

Great hotel and location

The property was clean and very welcoming the front desk staff was amazing

It’s a nice hotel. But their WiFi was terrible. It took FOREVER to get on line, then it frequently ran out of steam and you were left sitting and watching the little timer spin around. I could classify this as a business hotel- it’s certainly not near any family or kid friendly entertainment. I would think they would get their connection issues sorted out.

no internet......

Convenient walkable dinning options right outside of the hotel. Location accesible

Great facility, knowledgeable staff, great dining options

Great property, close to sport arena.

very nice

Rude the manager

This hotel was perfect for our 2 night stay!!!! Definitely would stay here again!!

Our hotel room smelled so musty and old. Wallpaper was peeling. We are not staying here and left before the evening. Gross. Very very disappointed. No one should stay here until a renovation

The food service was sub-par as our breakfast was cold, tables were dirty and generally the staff seemed to not really care. Very different from our experience in Dallas.

Location is close to many spots to eat and drink. Nice and clean, very friendly staff.

Good

I liked the property very safe and lots of dining options around. It is a small hotel and while I was there the pool was not open either way great property. I would re book again.

I really enjoyed the balcony view!

Bathroom need some work

Property was nice but our toilet was not working

Quiet

Very nice hotel. Great view, really close restaurants

Staff nice and rooms clean.

We stayed here for a long weekend while in Austin for the F1 race. Our stay was great overall, parking is easy, our room was clean, and the bed was comfortable. Only real complaint is we got assigned a room for handicap access and the shower was a bit awkward to use normally.

Hotel staff was friendly and helpful with my stay which set the tone for my stay. Amenities were maintained and cleaned. My room had several cosmetic issues but nothing too bad. Easily overlooked the wall scratches. Only complaint was breakfast. Other than that everything was great

Great place very clean and quiet.

I had a great stay without any issues

I like the staff are friendly and nice. The room are nice and clean. The hotel is near restaurants that is walkable

Beds were soo comfy.

Great service and rooms

No troubles. Close to restaurants. Quiet.

AC didn’t cool enough. Refrigerator didn’t get drinks cold. Light bulbs not bright enough.

I will be traveling by car for two weeks from Spring, Texas to Akron, Ohio. I will need lodging but would hesitate to trust your services. Is there anything you might offer to improve my negative impression?

Courtyard in Round Rock, Texas. Nice employees and clean room. 7/6/24 to 7/9/24. Hotels.com online review said they were pet friendly. They don't accept pets. However, I booked 4 days as as a wheelchair, accessible room. No rails in bathroom toilet area. Toilet was extremely low to reach. Nothing to hold onto for transfer. Couldn't access shower because door opened wrong way and completely blocked it. Was supposed to be a roll in shower. I'm a writer who plans to blog trips for people needing handicapped accessible rooms and travel assistance . Courtyard/Hilton so far was a big failure. I will be traveling by car for two weeks from Spring, Texas to Akron, Ohio. 07-21-24 to 08-03-24. I will need lodging but would hesitate to trust your services. Is there anything you might offer to improve my negative impression? Deborah Cathey

Other than a few hiccups, great. General Manager never returned call/inquiry re uncleaned room, and not enough bath towels in the room on more than one occasion.

Good

.

Check in took a very long time. Receptionist kept taking phone calls and was too chatty. Room was very nice and bed was incredibly comfortable but did not have a patio or balcony as stated when we booked.

Great stay. Will certainly stay there again. The one problem that was encountered was the balcony sliding doors made a terrible noise when opened and it seems our neighbors went in and out theirs several times during the night.

Staff is a bit inattentive. My TV was not working and my request for repair fell through the cracks. Fixed on 2nd request. They don’t clean the rooms each day so request if you want your room serviced. Overall its a very nice property in a great location.

Rooms need to be cleaned

None of this happened during our entire stay. Arrived at night each day … tired and was met with the room exactly how we left it that morning. NOT A PLEASANT STAY.

I stayed here for 3 nights while in town for business. I would definitely pick this hotel again.

Room was nice, friendly staff it was relaxing

Great Stay

No wash towels and no lights for four hours

Love the nice ambiance of the hotel

1st floor room ac temp said 61...but was very hot stuffy...older room 1st floor

Nice room and friendly staff

This location does not have a breakfast buffet. They do have a cafe, but the food is overpriced for what you get. The coffee in the room did not have any creamer or sweetener.... just the coffee. A breakfast would've been great!