Austin Aloft NW

We had a wonderful experience at the Aloft by Marriott Austin Northwest! The room was absolutely immaculate, beautifully maintained, and very comfortable. The bathrooms were gorgeous, modern, and spotless. Everything was exceptionally clean, and the attention to detail made our stay even more enjoyable. We were very impressed and would definitely recommend this hotel to anyone visiting the Austin area. We look forward to staying here again!

It was a good stay for the price. The location is probably the best part! It's walking distance from a shopping strip with an HEB, plenty of food options, and an Alamo Drafthouse.

Celebrated our 6 year anniversary here and could not have asked for more.

I was there for events I had with the Talarico campaign. I came back to my room super late both nights. First night was awesome; I walked into a clean, well-kept room. The second day, after another long day, I came back to my room, and it had not been cleaned from the night before— nothing refreshed. A little disappointing, but all in all, it was ok I did not get to use any of the amenities, as I was too busy with the campaign events.

Close to my destination Nothing

Second time staying there. It’s affordable and comfortable. I would just say the AC is terribly loud. Hard to sometimes fall asleep. Other than that for the price it’s pretty neat. Love the indoor pool and the bar.

Exceptional

Location is very accessible, Clean rooms, The fast elevators are very nice. Kinda a minor thing, but I like it. Staff is very friendly and easy to contact. Had to take a luke-warm shower. Forgot to check the water and woke up late. No time to phone it in. It has happened before. Maintenance turns off the hot water to some parts of the hotel. When you check in, just confirm you have hot water. The staff is very good to turn the water on quickly. Just make sure yours is working

Location is very accessible, Clean rooms, The fast elevators are very nice. Kinda a minor thing, but I like it. Staff is very friendly and easy to contact. Had to take a luke-warm shower. Forgot to check the water and woke up late. No time to phone it in. It has happened before. Maintenance turns off the hot water to some parts of the hotel. When you check in, just confirm you have hot water. The staff is very good to turn the water on quickly. Just make sure yours is working

Exceptional

Easy, close outdoor parking access. Clean room. Need more closet hanging space.

Breakfast was underwhelming Location was dull Ambiance was very plain The set up for restaurant and lounge very squeezed Not much variety for meals Poor room arrangement/layout

Breakfast was underwhelming Location was dull Ambiance was very plain The set up for restaurant and lounge very squeezed Not much variety for meals Poor room arrangement/layout

Great hotel. Just need to add. french fries and fried chicken wings to the bar menu. And larger screen TVs all around the bar and lobby.

We had a great stay! Staff was helpful with any questions I had. Overall the hotel is in a really great spot that we honestly didn’t have to travel far to shop or find a place to eat.

No continental breakfast

The night we arrived, I stayed behind to shower. I turned the water off and when I was about to get in there were at least 4 dead crickets floating around. I had to call my husband to come back to help me. Our entire stay the water was slow to leave the tub forcing us to stand in stagnant water while showering. We travel to Austin at least 4 times a year to visit our daughter. We won’t be staying at this location moving forward

Cute place and conveniently located. You can’t beat the price and have easy access to 183

Excellent for a short night stay

Staff was pleasant enough, hotel was clean, very modern.... probably more appealing to younger crowd. Uncomfortable beds, cold uninviting. No privacy in room!!! (Bathroom)

Uncomfortable beds, cold uninviting. No privacy in room!!! (Bathroom)

I was charged several times for my stay . I was over charged $620 dollars no one could give me explanation. And was told to receive a refund it would take 5-7 days for a mistake they made.

They had gotten rid of their hot tub.

They were in the middle of a technical transition, but I had great experience with staff and the property.

Good location, pretty clean, although they said we’d get housekeeping every other day starting the second day we were there but did not follow through. Had to ask for towels. Thin walls but nothing too disturbing

This property is well maintained overall. The front desk staff are helpful and kind. The main issue here was that housekeeping never touched our room. It’s a nice thing on a trip to have the room freshened regularly (or maybe even once). That was a bummer for us, but they provided some compensation to make up for the lack of service. Otherwise, this is a nice property with comfortable Marriott beds!

I have stayed here twice and always a great stay. Nice staff, decor, location and always comfortable beds.

Everything except breakfast. The receptionist Ikra was exceptionally good - eager to help, always with a smile, providing data and solutions on every request. We opted for breakfast, as Booking.com noted "great breakfast". It was not. There is a kitchen that can prepare and orovide some 10 takeaway items that you can order, pay for and eat in the lobby or your room. We were shocked to hear that "breakfat included" actually meant "order what you want from the breakfast menu and get one item free per guest. So after paying for included breakfast, if we ordered 2 bagles we got a $6 worth of breakfast after paying $15 through Booking fir breakfast. Something is totally wrong in the description of breakfast on booking and I urge booking to STOP selling breakfast in this hotel. Future gusts - don't buy a room+breakfast deal in this hotel. Everything else in the hotel was just purfect.

Everything except breakfast. The receptionist Ikra was exceptionally good - eager to help, always with a smile, providing data and solutions on every request. We opted for breakfast, as Booking.com noted "great breakfast". It was not. There is a kitchen that can prepare and orovide some 10 takeaway items that you can order, pay for and eat in the lobby or your room. We were shocked to hear that "breakfat included" actually meant "order what you want from the breakfast menu and get one item free per guest. So after paying for included breakfast, if we ordered 2 bagles we got a $6 worth of breakfast after paying $15 through Booking fir breakfast. Something is totally wrong in the description of breakfast on booking and I urge booking to STOP selling breakfast in this hotel. Future gusts - don't buy a room+breakfast deal in this hotel. Everything else in the hotel was just purfect.

Thank You

Very clean and convenient. A lot of places to shop and eat near by. The staff was amazing and the bar had great drinks.

The AC sounded like a freight liner. When it was off, the highway noise was even worse.

The AC sounded like a freight liner. When it was off, the highway noise was even worse.

Had a great experience love the cleanliness and smell. Smelled fresh and new staff was friendly and did an amazing job will be back in future

Had a great experience love the cleanliness and smell. Smelled fresh and new staff was friendly and did an amazing job will be back in future

The room was clean and smelled nice. The water pressure in the shower was great. The staff was very friendly and helpful. I would absolutely stay here again. Overall great experience.

Very good

The room The loud music in the lobby sitting area from midnight till sunrise.

The loud music in the lobby sitting area from midnight till sunrise.

Wonderful

Easy free parking. Super clean hotel. Comfy beds. Great for families.

Great stay

Great hotel for the price. Very nice location, room were very nice. staff was very friendly and family felt safe while being out of town there. Definitely a great option to stay. You won't regret it.

The front desk staff were incredibly unfriendly, lazy, and seemed completely uninterested in providing basic customer service. Check-in felt like an inconvenience to them, and no information was provided regarding breakfast hours, amenities, or hotel guidelines. The overall atmosphere of the hotel was far from relaxing. The lobby was chaotic and messy, and the room hallways were extremely noisy throughout our stay with no noise control from management. To make matters worse, the in-room AC unit was terribly loud and completely failed to control the room's humidity. The room felt damp and uncomfortable the entire time, making it very difficult to get a good night's sleep. Overall, this was a very uncomfortable and frustrating stay due to poor management and lack of basic hospitality. I would not recommend this location and will not be returning.

Location, staff, cleanliness ect! A perfect 10 every time I visit Austin I stay here

Great place to stay! Very clean!

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Hotel staff were friendly and helpful, room was clean and comfy, a/c was nice and cold considering the 100+ degree weather outside, free self parking. Hotel had everything I needed for a quick stay in Austin.

Perfect! Always. Stayed here twice now. And just booked my next trip here.

I always stay at this hotel when I visit Austin — the rooms are spacious and the hotel staff is helpful.

Great place to stay

The front desk girl was welcoming and wonderful. Room was immaculate. Will be back!

Clean and cool, nice shower and large tv with all streaming services. Decent work-out room. Close to restaurants and grocery.

Amazing property, location and staff!

This hotel is located at a very convenient location, with 20 minutes of drive to some of the most popular places in Austin. The property is new, clean and well maintained. The staffs were friendly and nice.

Great staff, restaurant and shopping all around the hotel. We enjoyed the in door pool and the pool table. One drawback is there were no comfortable chairs in the room.

Loved the location, clean rooms, friendly staff

Clean room. And parking

We loved the location and the staff were helpful.

M/a

Great location and staff. Room was clean and spacious.

The house keeping could improve

The location was perfect. Short drive into Austin, short drive to my event in Georgetown, and lots of restaurants in the area.

The hotel was very clean and well maintained. The WIFI worked! The staff was friendly and we enjoyed the pool, breakfast and the free parking.

Terrible coffee.

It’s a very nice getaway spot with access to plenty of restaurants within walking distance. Well kept and maintained. The staff were professional

The rooms are always clean and the staff is very helpful and polite. This is our go to place when we are not staying with Family

The phone in the room did not work and noise in the bathroom and shower was amplified no privacy.

Clean room, nice beds, and loved the bar. Everyone was super friendly and helpful

Gym was missing basic equipment, but everything else was amazing. Friendly and helpful staff, nice room, clean facilities, and even good parking outside.

Love Aloft in Cedar Park. We always stay here when visiting family. You never have to worry about anything because it is consistently clean, well kept and friendly staff.

Very friendly and helpful front desk staff. Thank you!

There was a bunch of kids running around in the gym unsupervised for a few hours while the parents drank and played pool at the bar...The problem is I wanted to use the gym..which is right next to where the staff checks people in...You saw those kids running back and forth and allowed that place to be ghetto that night..

Clean, neat room. Cozy beds

Did not use. Did not know there was a breakfast avaiable.

Sincere was amazing! He greeted us warmly and was super professional. The room was clean and the hotel is in a great location for restaurants and shopping. Easy to find. The staff at the bar was also friendly and knowledgeable.

Nice room

I was overcharged. My hotel receipt is significantly less than amount charged. Phone did not work. Thermostat did not go to temp setting. Internet connection was weak.

Was good

Great and accommodating staff! Clean and modern

No cleaning and no kitchen in the morning. The lady was nice enough to comp the snacks they did have available because they had no kitchen staff. Rooms weren’t cleaned/towels not replaced after asking so we swapped rooms.

Very nice facility

Very nice place and clean.

The staff were amazing. We really enjoyed our stay.

All perfect

This hotel was great for a family stay. It was a little further from the Austin city center than I realized, but the price was fair. They were in the middle of a renovation, but things were still clean and quiet. The room was spacious. The pool was clean. I wish each room had its own microwave, but there was one available in the lobby. The only other thing I did not like was that the bathroom door was one of those sliding doors that left a sizable gap that you could definitely see through. This seems to be a lot more common than I'd like in hotels these days.

Good

Nice place - just tiny bummers like the gym being closed for renovation, room coffee maker was on the fritz and room faced the parking lot with some seriously bright lights (fixed with curtains fully drawn). Overall, nice folks and clean room.

Clean perfectly located for a one night stay I will def consider staying here again

The room was clean and the staffs customwr service was fantastic. However we booked this hotel because it said it had a bar in the lobby (it did) but it was closed. It said there was a hot tub but there was no hot tub. They claimed they had a heated pool but it was ice cold.

Gym has no wipes, water, paper towels, was there for 4 days and was never replenished. Room no microwave Noisy refrigerator Pool supposed to be heated, sometimes Website advertising hot tub,that was no hot tub, which is what got me because i was looking forward to relaxing in it. Friendly staff was very good. Pool table sticks all bad with no tips except 1 out of 4 sticks Under renovations which we didn't know. Great location, very convenient to lots of things!

I do understand that they need to make money too , however it can be done by floors , sections not all at once. Please mention on all booking websites so people/customers know.

The building was noisy and at 8am there was some continuous banging.

The hotel is very modern and upbeat and the staff was friendly without being overbearing

Nice location. Real Friendly Staff. Clean room. The lounge was amazing.

Hotel was nice, location was perfect. The front desk were very kind and helpful. Only issue was I chose this location for the hot tub, I found out it was no longer available once we got there. Other than that the room was clean, and plenty of amenities.

everything was great

Cheap on towels They started doing construction and moving stuff at 7am Saturday and could not sleep

Very nice

Pet friendly, cool decorations. Had live music on Sat night. Very cool! Clean, modern, felt safe as it was set in an office park.

Very disappointed with this hotel. One of the reasons we booked it was because it was listed as having a hot tub, but unfortunately, it didn't. Then we tried to turn on the TV and the remote didn't work; the batteries were dead. I've stayed at hotels in this chain before, and everything was fine. This one left me very disappointed. I don't recommend it

The room was clean, and the staff was friendly and knowledgeable.

When traveling I always looking for an Aloft first, we havew hade zero instances of negative experiences with them, we travel more than average for business

Staff was extremely professional and friendly. I stay at this hotel every time I come to Austin now.

Room was great. The hallway smells so clean and the check in process was so easy. I love my stays at Aloft..

The area is nice the front desk needs some improvement

Beautiful space.

excellent

check in lady was suuuper nice, place was great! room stayed mad cold & i loved that

Clean room and friendly staff!

The room was clean and the staff was very friendly

This is the great hotel really enjoying a clean room. Everything‘s great nothing I would change. Thank you.

Very clean would stay here again

The breakfast was not free, as advertised. Not only that, each individual item was way over priced. The biggest issue with the stay was the construction right outside or room windows. There was no mention of ongoing construction on the property, or we would have booked somewhwere else. We were awakened at about 7:30 both mornings by men outside our windows yalling and banging around doing their construction work. We would have loved to have been able to sleep in on our vacation. When this was mentioned to the woman at the front desk, she didn't seem to really care.

The property had work going on and by 8am there were people outside our window and we were on the 3rd floor.Pool area and spa were closed. Not good

Clean and welcoming hotel. Enjoyed the hotel bar. Staff was very friendly.

The hotel itself is beautiful! So colorful and vibrant. The room is set up very nicely with a little closet the refrigerator and all the amenities in the bathroom. The beds were so comfortable. We had a fabulous time staying in this hotel. It was very clean it smells good when you walked into the hotel and the staff was very courteous and helpful. The only downfall was that the hot tub was out of service.

The room was very clean and housekeeping was wonderful! All staff was extremely helpful and friendly. Would stay there again!!

The staff was amazing and the room was clean and just like the pictures on the website.

As always, great service!