Roanoke Suites

The bathroom lighting was too dim.

Was a great experience

Everything

Sercice good, breakfast terrible

Close to the music festival I attended Roaches in the hall and a spider came and joined me mid shower

The staff was friendly The bed seemed not cleaned to begin with. I disregarded it but later regretted not letting staff know. The bed was made however it had some dirt debris. Later I found a larvae on my pillow right as o was laying my head to sleep. It was so late already after I the concert I didn’t believe they would switch the rooms. I woke up to report the insect incident but was told management came in after 3 to call later. The worker took a picture of my daughter’s insect bite that she woke up with and gave me an email to send but I have not received any response.

The staff was friendly The bed seemed not cleaned to begin with. I disregarded it but later regretted not letting staff know. The bed was made however it had some dirt debris. Later I found a larvae on my pillow right as o was laying my head to sleep. It was so late already after I the concert I didn’t believe they would switch the rooms. I woke up to report the insect incident but was told management came in after 3 to call later. The worker took a picture of my daughter’s insect bite that she woke up with and gave me an email to send but I have not received any response.

I had a great stay and the 2 gentleman working the desk were amazing! The pool was clean and the room was great!

I had a great stay and the 2 gentleman working the desk were amazing! The pool was clean and the room was great!

It was a really great stay, we loved it. We wanted to stay longer but they were booked! Recommend!

The room wasn’t clean to our liking & it had a pet odor. The staff was great , very friendly & helpful. The suits can use upgrading. And the carpet can use upgrading.

Good location to Texas Motor Speedway There hot breakfast buffet, was COLD toaster was broken , no bowls , and they were out of milk

Good location to Texas Motor Speedway There hot breakfast buffet, was COLD toaster was broken , no bowls , and they were out of milk

Front Desk agents were very kind, helpful and professional.

The staff was very polite. The window in our room, would not fully close, and was wedged in a bind, which allowed insects to get into the room (The room was on the 2nd floor) The shower would not drain whatsoever. Also, the loitering in the parking lot, which included loud music, and loud vehicles, did not stop until around 4am, management did nothing about it.

Good!! Staff a little rude the old lady but the other ones were nice

I was leery at first but the gentleman working the check in desk was very cordial and helpful and the room was perfect for my stay there.

Everything is blocking in the room. Smelled so old and mushy and too pungent.

My first room assignment was unacceptable; there was a very strong mildew-like odor. I informed the front desk, and was given a room across the hall that was perfectly fine. No issues other than that. I was given a late check out time that really helped me out on my final day, and the front desk staff received a couple Amazon packages for me. All in all, a very good two nights in Roanoke. Thank you.

My first room assignment was unacceptable; there was a very strong mildew-like odor. I informed the front desk, and was given a room across the hall that was perfectly fine. No issues other than that. I was given a late check out time that really helped me out on my final day, and the front desk staff received a couple Amazon packages for me. All in all, a very good two nights in Roanoke. Thank you.

All in. All a nice quite place to have some time alone or with a friend.

The property looks to have been recently remodeled to some extent. The staff were friendly, the room was very clean and the area was quiet. It's a pretty easy drive to airport as well.

Breakfast was better than average. Good selection of cold and hot foods. Beds were extremely comfortable. The bathroom lighting could have been better.

Breakfast was better than average. Good selection of cold and hot foods. Beds were extremely comfortable. The bathroom lighting could have been better.

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Rooms were clean and breakfast was good they had a variety of foods.

No.

Just overall a terrible experience

It was 89 degrees in our room when we got there. There was trash on the bathroom floor. The TV did not work. The ottoman was torn and ripped all over. The ice machine did not work on the second floor. The door to the stairs slammed shut every time it was opened, waking everyone on the floor up. The only positive thing I can say is that the lady that helped with breakfast was very pleasant.

The stay was peaceful and the AC ran cold Cold AC

The stay was peaceful and the AC ran cold Cold AC

It was close to home. Everything was old and smelly and unclean. Customer service was awful,we were misled by hiding info regarding pets and were charged $300 for 2 little dogs,more than the price for the room for 3 people. Scammers,keep away and be aware.

It was close to home. Everything was old and smelly and unclean. Customer service was awful,we were misled by hiding info regarding pets and were charged $300 for 2 little dogs,more than the price for the room for 3 people. Scammers,keep away and be aware.

room was filthy and dated

room was filthy and dated

What a great experience, the room was clean , the sweet lady from the evening is phenomenal, breakfast had a great variety , just wished they would of changed it a bit on different days ( maybe do bacon one day verses sausage every day) and put some grated cheese to put on eggs 😇 loved the hot tub and pool . Will definitely be coming back

My first night there I was bitten 11 times by bed bugs. I told the receptionist at the front desk and she gave me another room. I had to pack everything up and move to another room in the middle of the night. I couldn’t sleep cause the bites itched so bad. I was told by the manager I would be reimbursed 2 nights and have not received anything. I will never stay there again.

Always a great experience when we stay there.

Run down hotel, bug infestation and rude staff

Todo estuvo bien

This property is clean and easy to access from the 114 highway. Older and in need of a little refreshing (worn carpet) but nice overall.

Staff were very nice and hotel was nice and clean. My only issue was that the lemon infused water was empty and even after I asked about a cup, it wasn't filled; next morning it was still empty.

Very nice place to stay will stay again

Stayed here with family for vacation,it was an excellent stay, everyone enjoyed the pool, and breakfast, and the rooms were nice, staff was very friendly.We will definitely stay at this location again.

Bed wasn’t comfy.

We found bed bugs in the mattress we had to leave right away before we took this infestation with us.

Very quite and clean nice place to stay.

The room was clean, but smelled musty and damp on arrival. The building definitely has areas that need to be touched up and or updated, but it was clean. The staff were very nice and helpful, the pool was clean, and breakfast was great!

Spacious rooms. Good location.

Parking was good. The pool was nice. Overall nice and quiet. Bed was a little hard. Breakfast was ok.

The first room we went into smelled like they had just washed the carpet but the receptionist quickly moved us to another room and that was way better. First time staying at Comfort Suites, so that was pleasant. Breakfast could’ve been better, with fresher bread selections. Overall, a good stay.

Older property but had what we needed and it was clean and well maintained.”

The staff was very helpful and friendly. It was a nice quiet hotel, but a little older hotel. The breakfast was OK.

Air condition was not cooling well. Sofa bed was very uncomfortable. Bulbs out in the lamps.

Always convenient

Rude rude rude , service is terrible . Never come back !

Room large and clean. Breakfast was great and was quiet.

The hotel was clean and the staff were helpful. The rooms were reasonably modern. The continental breakfast was decent and the rooms were reasonably priced.

The staff is absolutely terrible, rude and not helpful in any way. We had booked a two night stay and the first night We had asked some questions and they acted like we were stupid for asking certain questions about charges on our card. We had called and before I hung up I realized they hadn’t hung up on their end and I could hear them talking amongst each other and they were extremely unprofessional laughing talking about my husband and I. The second night we noticed there was more charges and decided to go to the counter and talk to them and once again extremely rude and sarcastic in manner!!! Wouldn’t recommend unless they change their staff!!

Good beds and no the best breakfast

Clean and a nice pool, breakfast for nice.

Great price for the quality. This is our second stay here this month.

It was clean but you could tell the property is getting older and needs updating. No majors issues. Wish they would have kept the free water dispenser filled (noticed multiple times it was empty).

The room was spacious and the hotel was accommodating. We needed to add a pet to the second night and they did it without any issue.

Su limpieza y es un hotel nuevo

Room looked fine at first sight but I woke up to bed bug bites all over my arm . When checking out at 11 I asked for a refund but was told I had to wait until 3 for a manager and the staff was unapologetic like this is a normal occurrent . I am not from forworth and was leaving right after check out so i wouldn’t be able to get a refund if i had to wait until. Terrible stay.

2nd room refrigerator froze drinks and food.

Great service

The biggest issue was spotty internet service. The room was clean and nice. The common area carpets were dirty by the elevators. The lemon water dispenser didn't have cups. The hot water dispenser had luke-warm water. Otherwise, it was fine.

Staff was very helpful and good beds

I asked for change of room because tub faucet wouldn’t turn off. The desk staff quickly complied. Rooms could be updated. Regular room had no grab bars in tub area. Toilet paper is hard to reach behind while sitting on toilet. Toilets too low for adult.

The emergency door next to the street in the staircase was broken and always wide open when I would leave my room. It felt unsafe and felt like they wouldn't address it correctly. I had to take the stairs because the elevator felt unsafe as well. It's a very dated hotel. So it's ok. But when we went out to the pool there was garbage everywhere and the pill just never felt like it was maintained often but just enough! Good breakfast, clean rooms, don't forget to request your room cleaned everyday. Good location though to food and night life!

Clean and comfortable rooms

Good beds and suites lacking on breakfast

Decent rooms and comfortable beds

Outdated, needs updates and porn advertising

Same breakfast each day, egg rounds & sausage patties.Out of yogurt 3 of 6 days. Had to request clean towels and sheets

Room needs paint. Mold above the shower.

The whole place smelled like smoke, stains all over the outdated carpet, and breakfast ran out immediately.

There was a guest banging on

Pool was nice and breakfast was tasty good place to stay

Friendly people and very clean rooms. Breakfast was not bad.

The lady on the front desk, "Rita" is very rude

A good, quiet place to stay with sufficient parking and good staff

Clean room. Staff was great. Close to racetrack. Love the location and the great property we stayed at.

It was very nice. Had a full breakfast. It was located close to Texas Motor Speedway.

It was a very nice hotel. The room was clean and spacious and very affordable. The beds and linens were comfortable, the shower was hot with great water pressure and the pet policy was great. However, I reserved and paid in full in Hotels.com and when I got to the hotel I was then told I had to pay an additional 30% deposit of the total room charge cos that was “hotel policy” yet that was not disclosed during the reservation and payment stage online. I have yet to receive that deposit back and for that reason I cannot recommend this hotel, because that deposit seems like a scam.

There were roaches in our room.

Yes

They should have a sign in the rooms telling how to turn on the tv.

Room was clean. Could see water damage on the ceiling with poor repair job. Could use some TLC. Everything worked. Sheets were very worn out.

Lady up front was not likeable. Nothing intentional just a rude older lady. Strong attitude when my youngest wanted a cover for the sleeper couch. Last thing I wanted to ask her was for a different room due to AC. I know it would not have ended well. First negative review I've had to write in several years. We stay in several hotels for basketball tournaments always around the same price range. Beds have always been comfortable and rooms have always been cold. Just a terrible experience overall for the one night we were there. Oh and rust water stains all over the tub. We thought it was dirt at first but just stains. But that didn't even bother me. Just the terrible beds and that terrible AC made it miserable to sleep!!! Please do better.

Awesome. Thank you!

Yes, I heard a couple dogs on the same floor

Property is a bit dated and beat up and ready for a refresh but the staff was nice and the coffee was warm and the location was pretty good for what I needed.

Waffles were good not much of options but things were fresh.

Room was clean, staff was friendly, and bed comfortable.

Yes! Pool was very cold due to weather, wish it was heated as well.

The ottoman cubes for the couch were tattered around the edges and just brought the room appearance down a couple of notches. We reported slow leak under sink and difficulty with getting shower water turned all the way off.

Hotel is comfortable, staff is mostly friendly when present.

There was a spilled milk stain on the couch in our room. I pointed it out to the electrician who was working on the air in our room. He was very nice and got the air working and it was great for the 2 nights we were there. He also let the front desk know about the milk stain so we would not be charged a fee for that. The beds were nice and comfortable. We had a great relaxing stay!!

Clean room

Everything was clean and nice!

The receptionist was so rude I regret why chosen this hotel

The photos of the room I booked showed a jacuzzi tub in the room however when we arrived we were told that there isn’t a jacuzzi in our room. We were told that Expedia put the wrong photos on the reservations. There were also dead bugs in the window and on the bedding.

Clean and spacious room with all the amenities. Quiet and comfortable with a nice staff.

Nice place for the price!

The staff was very friendly and helpful. The room was clean but the furniture is a little dated

Internet could be better other than that was fine

Very friendly staff, very convenient, large room. Great experience

Clean room

Very pretty lobby. Very clean . Comfy beds, excellent staff, quiet , dog friendly

Cl3an room, quiet, helpful staff.

Severely outdated... well, everything. Gym is a death trap. The breakfast? Good luck getting scraps. Packed wall to wall. Lines for everything. Not enough food.

They need to clean the in room coffee makers. The water reservoir had lots of stuff floating in it. That’ll get someone sick quick.

Good location near the suburbs and 20ish minutes away from downtown fort Worth. Wishing it was little more cleaner

Will stay there again

Elevators kept breaking down multiple times per day. Facility was dirty. I will not stay here again. The staff was nice.

The members of the hotel were nice. The room was nice.

Highly appreciated hotel staff was great