Spark by Hilton Richardson Dallas

Pretty clean inside, Would not allow a 2pm check in, breakfast was pretty bad, no hot food.

i was expecting this to be like the spark in garland. this location isn’t nearly as nice or clean as the garland one yet charges about the same price. look out for bugs

The staff was friendly and accommodating. Will return next year.

I appreciated that this hotel had no carpet in the room, which made it feel cleaner and more hygienic. The room was clean, simple, and free of unnecessary extras. However, I noticed some early signs of mold in the shower area. Breakfast was very basic, with a limited selection of fresh fruit. Overall, it was a decent stay, but there is room for improvement, especially in bathroom maintenance and breakfast variety.

Nice and spacious rooms. Staff is friendly

This hotel was the best of all I have stayed in Dallas area past year. Good price, rooms are nice and clean. They lobby smells so fresh as soon as you enter. I really recommend everyone to try this hotel,

Won’t come back

The hotel is okay. Budget friendly with some grab and go breakfast. The first floor hallway has a very weird smell. But the hotel location have a lot of restaurants and store to go to.

The rooms are clean. The staff is helpful and friendly and the best part is the free parking they have. The lobby smells so good as soon as you enter. Will surely recommend to stay here.

The rooms was super nice and spacious and the front desk ayush was helpful.

When we checked in, we were informed that housekeeping would only service the room every other day. I completely understood and asked whether we could still receive fresh towels in between services. I was assured that we could. However, from Thursday through Sunday, our room was never cleaned once. I repeatedly had to track down housekeeping just to get fresh towels. One morning, I requested towels around 9 AM, and they weren’t provided until almost 1 PM. At that point, I ended up having to locate a housekeeping cart on an entirely different floor just to get what we needed. I also had to borrow a broom from a housekeeping cart so I could sweep our own room because no one had come to service it. There were also issues with the overall condition and amenities. The mini refrigerator had old Cheeto puffs left behind when we arrived, which immediately made me question how thoroughly the room had been cleaned before our check-in. The lobby had a snack area that I was told would be restocked, but it remained empty throughout Halloween weekend. One of my biggest concerns, however, was the front entrance. The automatic sliding doors were not functioning properly because the sensor on one side appeared

We had a great experience definitely recommend to everyone

The rooms were clean and the hotel staff and helpful

The rooms are clean and spacious. The staff is friendly and helpful.

No breakfast. It’s just a room

Close to children

The staff weren’t necessarily rude, but they were remarkably apathetic and unhelpful. To be fair, I recognize that employees are often just following management’s policies, so I don’t place all the blame on them. What I find absolutely ridiculous, however, is the hotel’s attitude toward something as basic as drinking water. My room didn’t even include complimentary drinking water. When I asked a staff member for some water to take my medication, I wasn’t requesting anything special or luxurious. I simply needed water to swallow my medicine. Instead, I was told I had to purchase a $2 bottle of generic store-brand water. Seriously? We’re charging paying guests for the basic courtesy of a little drinking water when they need to take medication? What about guests with medical conditions who require drinking water for health reasons ? It’s not about the $2. It’s about the principle and the complete lack of hospitality. There’s a difference between running a profitable business and nickel-and-diming guests over basic necessities. Between the strong chemical odor, indifferent service, and absurd water policy, this property left a poor impression. I won’t be staying here again

The room was clean and the young lady at the desk when I checked in was courteous. That's about all the good things I can say. The bathroom was tiny. If you're a tall person, beware. The ceiling in the bathroom was very low. If you're much over 6-foot, you will hit your head on the ceiling or cut yourself on the fire sprinkler hanging down. The shower was so tiny, I could barely turn around in it. I almost had to get out, turn around, and get back in again. The "complimentary breakfast" was a joke. Most hotels that offer breakfast, you can get eggs, bacon, sausage, potatoes, maybe a waffle. This place had none of that. They had a very small selection of cold cereal, muffins, and bagels. If you wanted a something hot, you had to buy sandwich at the desk and microwave it. I really expected more from a property bearing the Hilton name. Very disappointed. I would not recommend, nor will I use them again.

Quick check in. Got in late and safety lock wasn't secure. Toilet did not work they fixed the toilet the next day. Unit 136. They did not fix the security lock.

It’s was good

My room got flooded while I was showering, I had to teach the front desk to get another room. The new room was ok but this real annoying noise kept us awake all night. We couldn’t figure out where was coming from! I got confident on getting this place due to the Hilton association but nope don’t get fooled it smell like mariguana and mold.

The staff was very friendly and helpful. The facility could use a little upkeep

It is just a Motel and adding Hilton to the name is basically destroying Hilton brand name

Great stat will come back!

None None

everything was Exceptional,

A women was attacked in the room to the left of mines and police were called to the hotel to escort the suspect off the premises. The doors didn’t lock so anyone had access to the building whether you were a guest or not and the guests key card was unusable for certain doors resulting in you being locked out. Not a safe property to stay at and horrible internet connection as well

Room was clean and comfortable. Breakfast was continental so we didn’t partake.

Towels were smelly.. the coffee was burnt.. no any cleaning supplies in the toilets except the soap and lotion

Towels were smelly.. the coffee was burnt.. no any cleaning supplies in the toilets except the soap and lotion

Wish they had more items to offer. ?

Wish they had more items to offer. ?

Clean room nice staff specially Mr A B . fair breakfast for the price convenience parking available for everyone

Staff were very nice. The fragrance coming into lobby was very intense!

The property was nice. The room was spacious and quiet. I slept well in the bed. The bed linens had some wear and tear on them but they were clean along with the set of towels. The free breakfast was nice. The service was nice and helpful.

Bath towels

Everything was good other than the toilet not flushing but once it was fixed everything was ok!! I would stay again.

Everything was fine - breakfast would have been nicer with scrambled egg option and I would have liked to have been informed about the 100 dollar deposit before i arrived-

Everything was pretty cool , and chill. The only thing I would say is don’t expect an actual breakfast. Just a few bagels and cereal.

Room was humid and breakfast was mid. Internet connection and reception was horrible

Located is good. Tv was a little wonky to use

Located is good. Tv was a little wonky to use

It’s as very clean and breakfast was good

There is no rack on which to put your suitcase. You have to request housekeeping any day that you want it, if you're not used to that you don't realize it. I think that's pretty cheap of them, they aren't saving the world. There are no rates posted on the back of the door and I believe that's the state law! Except for something quickly told to us when we checked in, there was no explanation of housekeeping practices, until we realized we hadn't had it for 3 days. The toilet was filthy when we got there and would not flush correctly. It's flushing mechanism was a bladder which never took all the toilet paper down into the toilet. You had to flush it four or five times. I must say I guess the rate was good and the beds were very comfortable. The breakfast was adequate . But we won't stay here again.

Lipstick on a pig and it was the wrong color too. Never had thinner towels, one ply TP . Trying to be modern but looked like they were being cheap. Not one drawer anywhere had to pile stuff on couch chairs, etc. the chair at the desk reeked of pee and poop.Broken ice machine had to go to other floor. Obviously working on plumbing as big hole in wall with plaster and muck on floor.

Staff is friendly

Lipstick on a pig and it was the wrong color too. Never had thinner towels, one ply TP . Trying to be modern but looked like they were being cheap. Not one drawer anywhere had to pile stuff on couch chairs, etc. the chair at the desk reeked of pee and poop.Broken ice machine had to go to other floor. Obviously working on plumbing as big hole in wall with plaster and muck on floor.

Staff is friendly

No

Old and wore out place

Nice stay!

Rooms were clean, but had an little bit if a smell, room 430 air conditioner was making washer noise all night. The garbage around and in the hotel was full but no one cleaned it up for over 24 hours.

The hotel staff was very welcoming and parking is easy. The location is also convenient to many stores and restaurants. We had to switch rooms because our first room had no air conditioning. The new room had a faulty toilet! There were sugar ants in the room and restroom, but they weren't overwhelming. We could tell they have been trying to update the hotel, but the updates are not so great. Breakfast consists of very limited options, so we ate outside at restaurants instead.

Only one washing machine and dryer was out of order.

Location is perfect . The rooms are clean too but trash outside the buildings very well obvious to the eyes. They claimed to have breakfast but there’s barely anything there compared to other hotels I’ve visited in similar priced range and locations . Hilton can do better

The staff was very helpful and friendly. The room was very nice and clean. The hotel was right off the interstate and close to great restaurants and entertainment. Will stay there again.

Clean room and well maintained property

I would have liked to give a good review and I usually don’t do these but this has to be said. The room atmosphere was atrocious. The room was moist from who knows what. I left my clothes out and when I came back to the room my clothes were damp? Didn’t know what could cause it ,but no matter where I put them they were damp. Secondly, there is mold in the bathroom on the ceiling of the shower. The curtains had black hair dye stains on them and the lotion bottle holder was leaning on the wall. You can see they don’t clean because the borders were even dirty. The extra safety lock for the room was also coming off the wall. Hotel does not represent what shows in pictures online. Will not be booking ever again.

But breakfast too poor

They had bugs, the air conditioner didn’t work well, there was hair everywhere in the room, refused a refund

Friendly staff Nothing

Friendly staff Nothing

The room was perfect clean, no pests, parking was not a problem at all, breakfast was ok it’s free but they don’t have any eggs or meat, but I would most definitely stay again

This hotel is best at everything. Was there for a night and the staff is very kind and helpful. The rooms are cleans and a good variety of breakfast too.

Water in shower never got really hot ! TV in room had no volume and could not hear it turned all the way up ! Hallways needed to be vacuumed the whole time of my stay ! Breakfast was certainly no reason to pick this hotel! The quality of this hotel does not warrant the price per night !

The main concern was that I noticed two bedbugs on the corner of the headboard. After seeing the two, I waited and kept an eye out, but I didn’t see any more during the rest of my stay. I decided not to complain or request a room change because I didn’t want the hassle of moving all my belongings, but I do think the hotel should check the room and address the issue. The room phone also wasn’t working. It wasn’t a big issue for me since I didn’t really need it, except when I wanted to contact housekeeping. I could always walk down to reception, so it was manageable. The breakfast could also be better. Overall, the stay was fine, but the bedbugs, even though I only saw two, are something the hotel should take seriously.

My stay here was okay! The air conditioner wasn’t cooling the room off at all! The breakfast was horrible, not a good choice of food at all! My pillow has lipstick stain on it and it wasn’t mines!! Overall stay was just ok!

The room was clean but the bathroom door would not close all the way and the toilet seat was loose. The towels were small and cheap not fuffy.

Location

Parking easy

All good I will be back next week

Is clean room hall lobby good breakfast is excellent

Ice machine on 2nd floor was not working. I stayed for 2 days and my room wasn’t clean at all. And room smell like humid When I arrived. Breakfast was very poor. Bagel cream cheese jelly, juice, cereal, yogurt and coffee.

Clean room, Staffs are friendly.

可以

Good staff but old building and the smell was not really good, for the price I paid I’d say it’s ok

Breakfast was a disappointment

Clean, nice staff, good price

Staff was excellent, breakfast was minimal but decent, housekeeping was only available upon request. The pool area needs major repair, not safe for children. But the front desk staff was Amazing.

It was too hot. The AC in room didnt cool well. The staff were friendly, rooms were clean

Clean rooms and great service. The breakfast is best served. Will surely come again.

Clean room todo muy limpio

Very nice

better breakfast other than yogurt and breads more fruit there was never fresh fruit.

Just like a Hampton Inn, only less expensive

Thank you for having breakfast included with the room! Having hard-boiled eggs for those who are carb conscious or gluten-free was helpful.

Minimal breakfast, cold options, no drinking water provided. Rooms are painted over, signs of rusting, hallways old, very surprised it is associated with Hilton hotels. Only positive was clean enough to stay overnight

clean room

Breakfast should be better.

Nice place

The hotel staff were really helpful and friendly. We accidentally booked a mobility room and it smelled a bit moldy. When we told them, they changed our room to another good one for free. Everything was clean and well-maintained. The only problem was the breakfast eggs were not good.

都很好。就是浴巾上总会出现头发😂

Clean and good atmosphere

The room was clean quite place

The location was just right. The staff was very helpful and courteous

Hotel was amazing and friendly staffs and they never hesitate to change as well …

PJ, at the front desk was very helpful and nice. Everything went well. Only complaint was that the milk ran out on both breakfast days.

No me gustó el olor de las cobijas como que no las cambiaron y es lo principal que se debe hacer en una cama de un hotel lo ciento mucho pero ese es mi punto de vista lo demás es tubo todo bien muchas gracias

Modest breakfast offering, but good all day coffee in the lobby.

For wat I experienced there the room should have been way cheaper it gave a feel for motel or something but it was ok

Buena ubicación, limpio y tranquilo, el desayuno es funcional cereal café pan y boilegg

The hotel was dirty. The rooms and bathrooms were dirty. I had my room changed because there was rust and mold in the shower. The breakfast containers for eggs, for example were dirty. The hallways were dirty and held an odor. How is the hotel rated 4 stars? How are you Expedia touting this hotel as an excellent choice? This was the worst decision in comparison to the Hilton Richardson which come to find out is around the corner at 4 stars with great accommodations. Happy to provide photos.

It was very clean, friendly staff

Staff was nice and the bed was somewhat comfortable. That was the extent of the pros. Room smelled like feet, air conditioner didn’t work right so we were sweltering. Shower head was full of calcium (I assume) so the water was only trickling out, shower was dirty. Bathroom door handle was falling off and door wouldn’t close all the way. Toilet was loose also. No vents in the bathroom and it looked like a minor had slapped some paint on the walls. Overall to be branded as a Hilton, even as a lower level H brand, I expected more. This will be the time we stay here, we will go back staying at the Tru by Hilton or Doubletree. Thankfully it was only a single night.

Average.

Just wasn’t a place I would ever pay to stay again

Rooms was clean enough for a night. The staff was helpful to get me in the room fast enough. I did see roaches in my room tho.

I think the rooms needed coffee pots. And I would prefer the breakfast be a hot breakfast.

Came here for family reunion and everything went well especially as soon as you walk in the lobby smells good. The staff is friendly and the manager is good too. They provide complimentary breakfast too with this rate. Will surely come here again.

room were very clean and this property also has a free parking available

Thanks

Staff was great. Clean rooms and great recommendations!

Outdated not clean.

The room is very clean, the staff are accomodating.

The rooms were clean. Lots of available parking spots. Breakfast was good maybe should add waffles

I caught a giant cockroach

Dated property, requires major remodeling though room was clean and comfortable

the staff are approachable and helpful

Definitely a “no frills” location, very basic accommodation. There wasn’t a hair dryer in the room and the towels were very thin. The room was clean enough but the cleaning products left an unpleasant odor. There was a cold breakfast offered of bagels, cereal and yogurt. Overall, very underwhelming. I will have to cross this location off my list.

check in was a bit disappointing. had reserved a roll-in shower handicapped room on july 7th. when i arrived, it wasn't ready. understandable if i had just booked it the day before but if