Motel 6 Plano, TX - Plano Northeast

Pros Good price and central to the area . Place is nicer than expected for the price Cons I have stayed in many many hotels and never have been told I can’t decline room service . I was told they will not give DND signs also. I prefer to clean the room myself as well as not being disturbed since my husband works nights . We were forced a daily check “ for our safety” so do not expect privacy as they will come in at any time . This is ultimately the reason we will not be using this hotel again . There’s two washers and dryers one dryer was out and the other took twice to get cloths dry . The smell of cigarettes and weed . We specifically asked for a non smoking and our room was absolutely terrible smelling I brought this up and was told because the rooms behind us are smoking rooms . You can tell when a place has been smoked in . I was able to douse the curtains and bed in febreeze and thoroughly clean to get most the smell out by two days . Luckily we brought our own pillows and sheets . As well as outside don’t think you’ll take a fresh breath at all. The water pressure is non existent flushing the toilet was a chore . Cell phone reception and WiFi are also non existent. Their tv rarely worked and mostly buffered.

Very good rates

I didn't know there was a breakfast and I was not told about it. Over all I was very much impressed about everything including the price. I will come back again when I traveled through the area again. I was given an handicap room which was well with me. But there was some slight smell in the room which I figured it to be some kind of culturalistic smell.

Clean rooms friendly staff! We will stay there again!

Exceptional

Very poor

Good

Clean, close to stores

No shampoo!

Microwave No shampoo!

Clean room, close to stores

Room was clean

There was no one working there. I had to check in with a remote worker. My id wasn't scanning even though I followed instructions. The security guard was helping me. He was doing the job of someone who should be at the front desk. He was the only security guard at the property. The lady who was checking me in remotely was rude and cut me off when I asked questions. I had to park in the back and the first door I used my key to open barely opened. The second one I went to wasn't locked. My room key didn't work and the people across from me were talking about "scoring pot". I felt unsafe so I walked back to the lobby. I asked for a refund, told her I didn't feel safe and wanted to leave. She immediately said the hotel was safe. She told me to call security. I asked her for a refund referring to a $50 deposit I had to make, which was not disclosed in any communication from the hotel and she said no. She then told me I would have to contact whoever I made the reservation with..I want a refund for everything I paid. I drove an hour after 4am to get home and was so exhausted I put my ac on full blast to stay awake.

Cleaning of rooms and nice staff All those crickets sucked

Cleaning of rooms and nice staff All those crickets sucked ?

Exceptional

Location & affordability. Smoke smell in the room

Smoke smell in the room

They literally keep the light on for you. I couldn’t do upstairs because of my physical condition at the moment and they had a beautiful clean room downstairs. When it was discovered the toilet wasn’t working the staff sent their technician after 9pm and he fixed it!! I’m amazed and they clothe room every day with fresh towels and made the bed again! This was in Plano TX and I have not been to a motel 6 in years due to constant noise, negative smells, things broken or molded. The parking was on site and I had no smell in my room. We came down celebrating birthdays and stayed 2 nights! We couldn’t wait to get back and sleep! Definitely worth the price. Thank you Motel 6 Plano TX! You restored my faith in a motel 6 after quickly getting a place to stay.

Price & convenient location Someone has previously smoked in the bathroom so the room smelled like cigarette smoke.

Someone has previously smoked in the bathroom so the room smelled like cigarette smoke.

The receptionist was very friendly and helpful. The room and bathroom are clean. The furniture is old. Old bed, old table, and old chairs. If they put new furniture in the rooms, they will be perfect.

Exceptional

N/A

Location convenient to work area N/A

Very good

I liked it until They put a hold on my card for 84 dollars and are saying they know nothing about it when it shows on my bank statement

I liked it until They put a hold on my card for 84 dollars and are saying they know nothing about it when it shows on my bank statement

Thought Plano, Texas was a nice place ? ...The rental clientele 🤔 , leasing rooms, we're not very desirable. This motel was 1 step away from being really scarrry... If I were you, I would keep driving 🚗 My hotel room smelled smokey, and was not a smoking room 🚬🚬🚬 I would not stay here again...

The property was ok only complaints I have is the room was supposed to have handicap shower but had a tub. Also the worker on Saturday night was very rude about getting into the ice machine. Ac wasn't very cold neither was the little fridge for drinks.

Couldn't stand out at night to get air

Helpful

Great

This hotel will suit your needs if you need a clean, quiet place to sleep.

Other than that, everything was ok, front desk guy was nice, coffee was ok.

Good quick place to stay, clean good restaurants near by and outdoor shopping

-The room was damp and still dark even with all the lights on. -AC is loud. -Internet is slow, on and off. -Toilet seat was totally loose, I had no tighten it myself. -Some insect was making loud noise in the bathroom one night. -Had difficulty turning on hot water in the shower, had to ask front desk. -Only soap provided, no shampoo. -Mandatory room service everyday. Kimberly who is at the front desk in the daytime was helpful, not the the person.

Was a roach crawling on bathroom wall.

Good in a pinch!!!

good

Good

Quiet area Nice staff

Pretty good

I had an issue with reserving a room. Expedia, who I went through was trying to call the motel and never could reach them. The guy the front desk said they were gonna answer the phone and never did. Apparently the phone call goes to a call center so don’t know what’s going on but the person at the front desk probably knew that ,very disappointed therefore had to move hotels

The room was clean. The staff was polite and I have a big truck because I’m alignment and I drive the bucket truck so the parking was nice. The air condition wasn’t that cold is the only thing.

Nice stay great staff clean room

Front desk is amazing

The shower: 8/10.

Roaches, bugs, you can hear the person

Our apartment flooded so we showed up at 3 o’clock in the morning. So that we can get a good night rest didn’t realize the AC was broke and we were burning up for the entire time we were there. We called the office to let them know about the situation. The guy had zero empathy or concern that the AC was broke nor did he want to accommodate.Also at 3 o’clock in the morning. You’re just wanting to lay your head down, but upon further inspection when we woke up, we had found a few dead bugs in the corners and such we advised them of that too. The outlets were crappy and the plugs would not stay in them .

This property is surprisingly really great, quiet and clean.

Great staff

Great shopping location

Love location

Great location shopping close to pool location don’t have one but all else is great

Love the location and the front deck staff

The room was clean. Parking was good.

It's a Motel 6. The clerk was efficient, but we didn't speak a single word to each other. The room was clean although the freezer needed defrosting. Not much green space for my dog's needs, but we managed.

Good staff thank you

Nice staff clean rooms

clean, our room was good, no complaints

Wish it was a pool

Clean area

The Wi-Fi was the worst. You could not get on and stay on and since I work remotely, it really suck.

Rooms nice

Pop machine did work at all kitchen table very wobbly asked for new towel got grumble at asked for wake up to go to airport they didn't call me and missed my flight and I had to wait for another flight all day not a happy camper loss my suitcase

Clean and pleasant!

Never again rooms very outdated and the man in the front is rude also check everything if u stay bc bed bugs and the whole hotel even the hall from other rooms smelt like marijuana bad gave us a headache. The up part is the security guard stands on business walks around taking pictures every 5 minutes... Idk why but she does.. we won't ever stay again at this place again they also just have people hang around on stairs and a bunch of people live here bc they have clothes hanging outside probably bc it's expensive to wash and dry there... So you get what u pay for...

Room was very cleaned, I slept very comfortable.

Clean room with heat during the ice storm and a shower!

Great stay and staff

Great stay

Always a great stay here

.

Sehuib

Everything was perfect everything was awesome but there's always one restaurant for everybody and that's the little guy at the front desk with the glasses on the nasty attitude and you hate him when somebody pays with the online app I don't understand why but other than that all of the staff and all the cleaning ladies were perfect and awesome great experience except for that one little guy with glasses at the front desk very rude very mean and sour person. I highly recommend staying at this motel safe all kind of stores around you highways right there always a parking spot very clean and no roaches no thugs perfect place to lay your head at night except for that one guy

Nice staff nice place nice people definitely coming back

Good

Always good stay, great front desk people especially Kimberly

Great staff and cleaning lady

Always a good stay and good area

Always a good stay

Great staff always good stay

People were very nice krpt property very clean.

The night security made me feel uncomfortable as I walk to my door, complementing me, but made it feel on. Wanted saying I was very Cute. I would rather him keep a professional and keep that to himself.

Always good stay

Stayed here while traveling home from San Antonio from my husbands Coast Guard orders, had a blow out on the U-Haul and after waiting over 4 hours for roadside assist we were tired and ready for bed. There was a security officer outside that said he would keep an eye on everything in the back of my husbands truck and he did. Nothing was messed with.

Clean rooms, professional staff, well lit and ample parking.

Large rooms. Mine smelt like cigars and the ac was extremely loud

The cleaning lady did not clean the room. There's no coffee maker. The warm water at the sink was nonexistent. No proper night light..I had to cover my eyes all night with the direct light available. The water pressure in the shower was weak and pathetic.

Excellent!!!!! Definitely will stay again!!!!

Always helpful and good stay

Staff always helpful and always a good stay

Always a great stay

Staff

I watched someone slide down the stairs after the ice storm because they didn't even attempt to salt them or the accessible ramps. Very dangerous. Also, front desk staff is discourteous, except Kimberly. Housekeeping is efficient, but you cannot communicate with them in English.

Yes the room was very comfortable.

Yes

Very clean , great staff and amenities.

.

This place does not feel safe. There were crazy people walking around the parking lot in bathrobes and slippers. Someone else was having a major shouting fight 2 days in a row from one of the guest rooms. A couple of people living out of their cars were camped out in the back corner of the parking lot over by the dumpster. On the positive side, the location provides access to a lot of really good restaurants within walking and driving distance. Restaurants like Zenna, Tokyo One, Kirin Court, 85 Degree Bakery, Little Rome. The guy at the front desk is friendly and helpful. The grounds are well maintained, but trash pick up in the back could use some work.

They charge me an extra $5 after I already paid online for what I don’t know

Always helpful, friendly staff

Always a good stay especially the holiday

Always a great stay here

Friendly staff and always great to stay here

N

All Good

Room was clean and the location was convenient with access to 75. Restooms were clean as well.

Good

Good room

Its always a nice stay, especially at this Motel 6.

Good

Okay

Always a great motel to stay at

Staff always great and great place to stay

Very good staff

U

Room was large and clean and comfortable.

Yes