La Quinta Inn & Suites by Wyndham Dallas Plano West

Nice hotel! A bit dated

The staff at the desk were incredibly polite, attentive, and helpful.

Had multiple issues with room and incompetent staff

One of the best things about this hotel was the location. It was very convenient for getting to all the different cities and surrounding areas we visited during our trip. We went to Fort Worth for Sick New World, Dallas to going dancing at The Church, and explored several other nearby areas, and the hotel was a great central location for everything we had planned. After spending our days traveling around and going to events, it was nice to come back to a comfortable and relaxing place. Overall, we really enjoyed our stay and would definitely recommend this hotel, especially if you're planning to visit different areas around Dallas and Fort Worth. We would absolutely stay here again!

The location was great, very clean peaceful felt safe

This was a nice hotel. The staff was super nice and breakfast was good. The bed was more comfortable than expected.

Not so good, we had to clean our own room once we arrived. Room smelled like dogs and furniture had teeth marks all over upholstery and handles. I was really disappointed and would not recommend

We first had a room that had a very bad odor from pets and the carpet was moist. There were no other rooms available but we were moved for our second night and had a much better experience. The second room was clean and odor free so we appreciated being moved.

It a great location and an ideal all around stay

Filth

Friendly and helpful staff. Good location relative to the hospital. Small details in the room cleaning, noisy late on Friday night (though that’s obviously not the hotel’s doing).

Long hallways.

Restaurant on the property. Staff was attentive. Rooms were clean and quiet and beds were comfortable

Great stay I’ll definitely book again, shout out to Ron thanks for everything

Rooms were spacious and clean. Lots of good restaurants nearby. Biggest complaint I have is there were dog poop everywhere in the parking lot.

Good location. Clean property & rooms!

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I believe the property was best for the buck: all necessary amenities, helpful staff, decent breakfast. I would recommend for everyone travelling on a budget or accompanies patients of the neighboring Medical Center. Good stay!

Pain peeling

Pool definitely could’ve been cleaner as there was some dog poo in it lol and our shower pressure definitely could’ve been better, but overall, the staff was amazing, our room was clean and nice, breakfast smelt amazing unfortunately didn’t get to enjoy it, but would recommend this place to a lot of people!

A trip I'll never forget

I like everything that was there and also, that was offered,

The breakfast was fine, but on the last morning, we went to IHOP which is next door for breakfast.

This hotel checked off all the bells and whistles. From the cleanliness to the room size and the beds. Staff was very helpful and polite. Definitely a 10/10

We loved it!!!

It was okay for a night. The bed was very soft and hard to get comfortable. The room I stayed in had an interesting smell, either humidity or someone smoked in there or maybe a wet dog. It wasn’t strong but enough to notice. The breakfast was not appealing. Again, it did the job and met the basics for one night in town near the venue I needed to be at the following day. Staff was very cordial and welcoming.

location was excellent

A great

Enjoyable stay with helpful staff

It was okay, same breakfast everyday

This La Quinta was very nice. The room was clean and the people there very nice and friendly. I’d definitely stay there again!

The was clean and well maintained. The AC controls worked well.

The beds are really hard. Everything else was great. I didn’t like the beds. They are too hard.

This is a very good hotel! I stayed one night. The room was VERY big and very clean. The bathroom was clean and sufficient. The rest of the hotel was clean and well-kept. The front desk staff was super helpful. The breakfast was standard, completely acceptable. I will stay at this La Quinta again the next time I am in the area!

i love la quinta

Staff is very helpful and informative. The Texas weather is super hot but the AC in the room will freeze out, but no worries they will let you have a extra blanket.

The front desk staff was wonderful. Tried to make our stay a great one. The beds were full size. We needed queen beds. Unfortunately the hotel had none. the front desk offered us a suite. It had a king bed and a queen pull out. But there were no suites on the first floor. We needed 1st floor.

I stay here often and almost every time there is a key card failure. They always correct the problem but it is annoying.

Location Elevators dirty- drop sensation

Friendly helpful staff at check-in. Super helpful. Clean room. Air conditioning working properly. A large variety of breakfast items. I would recommend.

Stayed one night at this hotel while traveling cross country and what a pleasant surprise it was. Upon arrival, I met Olga who was very helpful and extremely pleasant. After traveling for 14 hours, it was a welcomed experience. We rented the king suite and that has the adjoining living area. The room was very clean and nicely laid out. Shower had good water pressure and the water got boiling hot if that's how you like it. The next morning, breakfast was decent. Check out took 2 mins. Great experience.

All was good.

Location /clean/large rooms One of the beds in our double room was poor-worn out

Be careful if you stay at this hotel. If you leave anything behind, they won't return it, and the staff will barely let you get a word in when you call to ask about your missing items. It's a frustrating, terrible place, they will stall and avoid giving clear answers until you simply give up trying to recover what you lost.

The place is clean but the bathroom needs to be upgraded and the beds need to be bigger.. the mattress is not really comfortable but good for one day stay

Close to our daughter The red ants covering my foot in the bathroom, doors that didn’t fit, the loud wailing of the toilet after it was flushed, the tv not working properly, the breakfast was was substandard, the key card randomly failed to unlock the door, aging hotel that could use maintenance both cosmetic and functional, and the bouncy elevator.

Great staff. Clean convenient hotel

Waste, horrible, useless

Good lighting in parking lot and close to a lot of food places and other things.

Room was clean & staff were friendly. Being across the street from the hospital was very beneficial.

The staff was great, room clean and breakfast was really good. I stay here again.

I enjoyed my stay. The front desk staff was welcoming and helpful. The room was clean and the bed was very comfortable. I would definitely stay here again!

Service really nice. Easy access to everywhere

The hotel is very clean; the staff is professional and helpful. Breakfast was warm and delicious, with variety of options. I will return again.

Need bette lighting in bathroom.

Cool AC front office staff was great, I used to stay at the Courtyard Marriott across the street La Quinta is more accommodating and the rooms were nicer

Very rude front desk.

This was a good expedience and very clean. Staff was very nice. Price great for the accommodations. Will stay here again.

Staff was very accommodating.

Staff was very helpful and friendly. Property was well managed. And breakfast was delicious. They nailed it , I love waffles!!! Quiet property, clean, rooms were well kept and updated. AC was perfect 👌. Would stay again. They do take a little longer than expected to reimburse your security deposit 😔.

It was a very good stay and location was great

Excellent location for our visit to Baylor heart hospital. Incredibly nice rooms, great breakfast, and overall just a great place to land during a stressful situation. 10/10

The staff were very well mannerd and courteous.

No

Nice friendly staff

all good

I really enjoyed my stay here, the hospitality received from the staff was great. The hotel room was nice and cozy with all amenities needed such as small refrigerator, microwave, iron and hair blow dryer. The hotel cleanliness is up to par. The pool is always well maintained. The best part I truly love of this hotel is the fact that they have a guest laundry room meaning you are able to do your own laundry and is open 24/7. Most hotels usually charge for laundry services but here all you do is pay 3.75 for washer and same for dryer. I will definitely come back here whenever I return to Texas.

Well located Easy Access

Location/clean Bed wasn’t the best- Door to bathroom was missing top pin in the hinge so it wouldn’t shut without top hinge separating

Staff was amazingly helpful and kind. I didn't eat breakfast any days, so I can't speak to that. Good, clean location. Only issue is the halls were very hot... but it's Dallas in August.

Maintaining and unclogging zinc and tubes

We were there after my husband’s dental surgery, and the staff were very accommodating with extra pillows, blankets, toilet paper, and the cleaners did not bother us once as per our request. Check-in and checkout was easy. Breakfast was a little limited. It would’ve been nice if they had had some cream of wheat or oatmeal or yogurt. My husband is not able to eat anything they offered. The recliner in the room was a bonus since he had his sleep upright for the first 24 hours. The refrigerator with freezer helped with ice packs.

We enjoyed our stay at La Quinta Plano. The hotel was clean and comfortable and the staff helpful and hospitable.We enjoyed the cheerful atmosphere.

Could have been a bit cleaner. The shower door seemed to be installed backwards. But overall the stay was nice and the staff were super nice and accommodating.

Mejoraría los desayunos

N/A

Price was very good for the area.

Clean room, air conditioning was great, staff was helpful and breakfast was better than average.

FRIENDLY, CLEAN, AND BREAKFAST WAS GREAT

The location is good if you are needing to go to the Baylor heart hospital. It was ok for the price, but kind of a dumpy place.

Everything was great how ever one of the elevators was broken during our stay but they have 2 so not a big deal. That was only thing but was happy to see it down for repaired without us have a problem with it. :-)

The only issue we had was the man next door who seemed to be coughing up a lung, but we ran the fan all night and slept well.

We had a nice weekend stay. The elevator was a little janky and the outside door to the side of the hotel didn't work to let people in but the room was nice, the breakfast was good and the staff was friendly. I would stay there again with my family.

Good

Everything else was okay!

The people were very helpful considering we have some mobility issues. John, at the front desk, helped us immensely by not making us return the luggage caddy back to the front of the hotel which was a great distance to our room. He had a very nice person come and get it. We also had an issue where the toilet seat was loose, but we notified the front desk and they had someone from maintenance come tighten it down, and it was fine after that. The room was nice and clean and comfortable. and the air conditioning worked great for July. It was very hot outside. My only recommendation is that they get more luggage caddies and better handicap access. At the doors we had to use at the back of the property.

Room was clean

I was woken up at 3AM by a barking dog in a room near mine. I reported it to the front desk person took note of it but offered no recourse. The same barking event occurred the following night. Once again I went to the front desk and the attendant said “I don’t hear any barking”. I waited until morning and brought it to the attention of the manager who said “We are a pet friendly hotel”. I said the pet does not have the right to ruin the sleep of other guests. He said he would notify the owner “if the dog disturbs other guests again, they would have to leave.” To which I replied if the dog disturbs my sleep again, for the third night, it is too late to ask them to leave, I will already be awake! He offered to move me to a different floor. So in the end, I lost two nights of sleep and had to move. The dog was not inconvenienced in the least! I should have a sincere apology and had at least part of my money refunded or a voucher for a future stay, although I doubt I will ever stay at La Quinta again. This hotel is for the dogs!

It was great! Everybody was so nice and welcoming

Clean, comfortable, great pillows and bed. Easy access.

My daughter had an event in the Plano area we had to attend on a budget. We found this hotel at a wonderful price. We were nervous but booked anyway. Right away the staff were nice and the entry smelled clean. Smell is huge for me because I have a sensitivity to smells. There was no mold/mildew smell at all! The room smelled clean! The ac worked great, the water pressure was amazing and the staff were great! We asked if we could have a late check out due to my daughter not being done later in the day and we would have no where to go, and they helped us out! Definitely staying here when we are in town for her next event!

The room was clean. The mattress was sunken in the center. My husband came home covered in bedbug bites. The breakfast was basic and did not accommodate anyone who cannot have dairy. The elevator was glitchy. Our room cards had to be reset three times. The staff was very nice.

Clean room everyday and you if have to sleep during the day and they can’t clean your room they will set up a time that works best for everyone

We were happy with everything

Stayed here 2 times and have no complaints. Breakfast was what you’d expect, rooms are always clean, and staff was helpful.

My stay was very pleasant clean rooms. Breakfast was delicious and we really appreciate the wonderful staff at the front desk will definitely stay here again when we are in the area thank you again

Had a comfortable king size bed the room was huge the walk in shower was nice the pool was clean the staff was very friendly and helpful and the breakfast was amazing I really enjoyed the stay

The breakfast buffet was basic but pleasant & plentiful! The staff made a very stressful time as comfortable & manageable as possible!

Very friendly and helpful staff. Just needed a comfortable room for 2 nights and this was a great place for that.

I enjoyed my stay ! Would stay again

This hotel is comfortable and I really recommend. Especially the service of the front desk, they are very polite and friendly.

Good trip

Room was clean and staff friendly

Nice hotel. Good free breakfast.

No issues other than an elevator that was not initially working.

Great clean hotel which is the most important to me. They had a nice breakfast as well. The staff were helpful and friendly. The only problem was a terrible smell in the stairwell and near the elevator on the second floor. But we couldn’t smell it in our room.

Air conditioner was very loud and not working properly. It sounded it was about to give up.

I apologize it has taken this long. My stay at the hotel was better than I expected! The breakfast was really good. I would recommend La Quinta Inn to family and friends. I enjoyed my stay, the staff was friendly, helpful and professional! Thank you so much for excellent customer service!

I appreciate the cleanliness and how well the property is maintained. Staff is always nice and helpful.

I have stayed here before and I will likely be back again. The staff is friendly, and the hotel is clean and very tastefully decorated. The only issue we had this time around was the air conditioning. Our room felt weirdly humid, and the only way to make it feel less damp was to crank the AC way down to uncomfortably cold temps. Also, the lobby/breakfast area was uncomfortably warm when we were having breakfast.

The property is clean, staff is very courteous and helpful.

Very nice hotel with very helpful staff. Appreciated the large breakfast provided. Comfortable room.

Nice place

Clean.

Every interaction with staff was excellent. room was comfortable and clean. Temperature control, and AC noise was non- intrusive. Streaming choices were very limited. Walking Access to Baylor Heart Hospital was great. Complementary breakfast was reasonably tasty and well tended. All front desk staff were knowledgeable and responsive on all shifts. Overall, a good experience.

It was great! The staff was super friendly and it was clean.

The staff at the front desk went out of their way to provide ideas and items we needed during our stay.

Enjoyed the stay, clean room, friendly staff, comfortable, air conditioning worked great!

The front desk personnel were very friendly and professional. Rooms were very clean and comfortable. Will be staying there again when doing business in the area.

Very nice staff and clean