Homewood Suites by Hilton Plano- Richardson

Clean and spacious rooms, well maintained facilities, great breakfast selection

We definitely enjoyed our stay at Homewood Suites! Property is very nice and well maintained! All the staff were very friendly & helpful! Check in/out was a breeze, would definitely recommend this location for a family visit!

Beautiful place, staff was really helpful and kind. Decided to stay another day and they let us just check out and back in so we didn’t lose our cold stuff. Nice comfy space.

The room was clean and spacious! We loved our stay—it was just what we needed!

I liked the location. I was disappointed with the check in process. Brenden at the front desk was not very helpful. I waited over 30 minutes to check in. My room was cancelled because I did not check in on the day it was booked and had difficulty getting another room booked and he was not very friendly about the situation nor helpful. He, did not provide any information on my stay as far as breakfast nor amenities.

I liked the location. I was disappointed with the check in process. Brenden at the front desk was not very helpful. I waited over 30 minutes to check in. My room was cancelled because I did not check in on the day it was booked and had difficulty getting another room booked and he was not very friendly about the situation nor helpful. He, did not provide any information on my stay as far as breakfast nor amenities.

Mrs. Bea has the most outstanding customer service! The entire staff is very polite and amazing customer service. The hotel was very clean, spacious room and kid friendly. We booked the suites with the 2 room, would book again.

Mrs. Bea has the most outstanding customer service! The entire staff is very polite and amazing customer service. The hotel was very clean, spacious room and kid friendly. We booked the suites with the 2 room, would book again.

Great place to stay

Great hotel

Exceptional

Amazing staff and well organized.

Clean rooms good breakfast

Exceptional

The rooms were really clean & staff was very friendly & welcoming.

Clean room

This was a GREAT area to stay in. The restaurants were fantastic in the area. We enjoyed our stay.

Everything was amazing! Clean room and kids enjoyed the breakfast.

Amazing room

The property was situated in a safe environment. The rooms were clean, breakfast was s I perb and the staff were friendly and helpful. To mention but a few was the resourcefulness and kindness of the breakfast team(Ms Luz & her colleague)Additionally, it was a family friendly hotel

Amazing breakfast. So healthy and fresh Some water issues in the room - door, ceiling

Amazing breakfast. So healthy and fresh Some water issues in the room - door, ceiling

Clean rooms, family friendly, spacious

Large bedroom with all amenities and mostly super clean! Really one of the best hotels in its category.

Loved all the housekeeping touches

The breakfast here is the most amazing buffet. They have so many options.. every day they have a new type of taco bar with all kinds of breakfast goods on it. I really enjoyed it. The rooms are so nice and the staff is very helpful. I would recommend this hotel if you were in the area of Plano.

None

Clean and Nice None

Employees were friendly, breakfast continues to be the best one anywhere. Rooms were clean, but did note some small black flies in our room that congregated in the bathroom sink area.

Hosted a sleepover for my daughter here and had an amazing time! The property was clean and well kept, and the front desk team was extremely friendly and helpful. Shout out to Bea and Robert for the warm welcome and amazing hospitality. Would definitely stay here again!

Exceptional

Good

Best experience we've ever had in a hotel. The two-bedroom suite was fantastic, with plenty of space for my daughter's birthday celebration. The staff was extremely accommodating and helpful, very welcoming for a group of teenage girls. The pool was nice and clean. The property is beautiful. I wish we could stay here everywhere we travel!

We did a quick stopover in Dallas to pick up our grandchildren and we left before breakfast. However, the facility is clean, neat and new with a friendly staff

Exceptional

Everything was wonderful especially the staff, so friendly and helpful!

Oh my God this weekend began with a wsrm welcoming smile from the manager Jeanine. The room smelled cleaned, linens clean and aroma within tge room gave it a classy aroma, which i loved. The breakfast was amazing with more than enough options that were fresh and ready to serve. The staff were all on the A game and ready to accomodate. Above all Mrs. Jeanine made our stay the best of all making sure we were taken care of. She definitely went above and beyond, hotel is in between numerous great locations, restaurants, felt safe and secured. Our gratitude for her. Shes definitely a reason why the operation ran so well always getting updates from her staff as the internal line of communication was witnessed. Thank you, thank you so much. We will definitely return.

Great location and property!

Love this place! Nothing but good things to say!

Exceptional

The location was perfect for us. The staff was friendly. The hotel was very clean. The breakfast was good N/a

N/a

Very nice Hotel!

Overall experience 100%

The price is a bit high.

Breakfast, room cleanliness. The price is a bit high.

Breakfast was amazing, as always. Staff is friendly and rooms are updated and clean.

It was very clean and comfortable. The breakfast buffet was very nice which included everything from hot options to yogurt and blueberry muffins. I am very particular about where I stay because I want a clean, quiet and comfortable place to sleep and this delivered. The linens were clean and I even checked under the sheets and the beds are mattress protected. I would definitely recommend.

Yes

Wonderful staff and wonderful stay!!! Convenient location as well!

Property was extremely clean.

The hotel was good in a quiet area, staff were so friendly and also breakfast was so good.

The rooms were clean and spacious. Had a great stay

Clean room

Perfect for a two day stay.

Good experience

Very clean

Stay was great! Recommend!

We enjoyed our stay. Clean, quiet, easy check in

Very clean. Nice rooms. I really like how the shower and toilet are separated from the vanity area. Very friendly staff. I will definitely be back.

We stayed in a king room with a pull out couch. We had our 3 yo niece. It worked out perfectly. We played basketball on the sport court. Unfortunately it was raining the day we could swim. The breakfast buffet was good and had good options. I would recommend

Very clean. Very nice. Very quiet. We will be back!

We brought our 15 year old and his friend for a long weekend. They were so excited there was a basketball hoop and spent most of their time at the hotel shooting. The hotel had basketballs they could borrow. The 2 bedroom room set up was so convenient for us. The boys said it was their favorite hotel they’ve stayed at. We had no issue at all which is rare when traveling. The staff were so nice and helpful. It was probably the easiest trip we’ve taken! We will come back to this hotel next time we go to Dallas!

Dog friendly was why we booked, the amazing facility is why we will book again.

All staff was super friendly and welcoming! The room was very clean and quiet. The breakfast was amazing. No complaints about this place! I will be back anytime I’m in the area

This hotel is by far one the best i have stayed at. Safe,clean and updated. You can tell whoever owns this property cares deeply about the property. Very well worth the stay. Thank You!!!

No slipper period. Apart from that,no toothpaste and toothbrush provide on the go and u need to ask for it and the front desk give u altitude telling u to coming down to pick it up. For this kind of charge, I will go to holiday inn next time

We really enjoyed the room and the property. They really keep great care of. Our room had plenty of space for our family. We would definately stay there again.

Excellent and welcoming. They were very clean. I was surprised at the beauty of the dining area. Very nice stay.

Hotel is clean and staff are friendly.

People were great great stay

Very satisfied with our stay. The hotel was very nice and very clean. Breakfast options in the morning were perfect

good

I was surprised to see two bedrooms, two full bathrooms, and a kitchen. The staff was friendly and helpful. I spent two nights there, and the bed was very comfortable. I will return to Homewood Suites in Plano the next time I am in town.

Friendly kitchen people

I am continually satisfied with the Homewood Suites brand, and this particular residence in Plano did not disappoint. The level of cleanliness, spaciousness, quality of bedding, amenities and convenience cannot be outdone. I've stayed at so many hotels over the years from travel, business and youth travel baseball, and I've always searched for the "perfect" brand which never disappoints. I feel like I've finally found that brand in Homewood Suites. If you are in Plano and need a place to stay with space and cleanliness, not to mention friendly staff and convenience to urban/suburban amenities, I suggest Homewood Suites by Hilto Plano-Richardson. If I'm back in the area again, I'll stay here without a second thought.

Was all awesome

It was overall one of my favorites. The room was so clean, the breakfast was excellent and it was so easy to get in and out. I will return!

Very nice hotel. Pricey on OU Texas weekend.

Very nice hotel. Stayed 1 night and it was a great experience.

This was a great property! Rooms were very nice and the suite-style room felt like an apartment. Staff were friendly and would greet you in the hallways. Amenities were fantastic and the hotel had a great outdoor seating area. The breakfast buffet was consistently one of the best hotel breakfasts I’ve ever had. The one downside is that much of the hotel is under remodeling, so we did have to contend with scaffolding, covered floors to protect from paint spillage, and construction noise during the day. Overall, this was minor and did not negatively impact our stay. Would definitely stay again at this hotel.

Clean and comfortable suite. We enjoyed our stay and the customer service was top notch. Will definitely stay again!

The pool was also a favorite

Hilton is always our go-to brand for over night or extended stays and this Homewood Suites did NOT disappoint. The 2 bedroom 2 bath setup was reasonably priced and roomy. Perfect for our family of 5. 1,000% recommend this hotel.

Good stay

Property was just updated and it is bright and clean.

We have stayed here twice now and the staff and stay is always amazing!

I had a 0 great & comfortable stay at this Homewood Suites. Note this good review is directed towards Homewoods Suites and not to be confused with Travelocity.

Rooms are very dated.

Great Stay

Definitely a must stay, hotel was more than accommodating. We will definitely stay again

Rooms were clean, comfortable, freshly remodeled, and spacious, Breakfast choices were good. And the staff was great. Breakfast staff worked hard to make sure the dining windows were spotless. And everyone at the front desk was very nice, especially Bea! 😊

It was perfect for our family. Thank you!!

We liked being able to check in and check out on the app. The hotel was clean and the staff was very friendly. The free breakfast was delicious!

Very nice rooms and the breakfast was great. Would definitely stay here again.

Room was spacious but really wish bed and pillows were a bit softer

We had a 2 bedroom 2 bath suite and it was great! We had everything we needed. The beds were super comfortable; bathrooms were large and clean; and it was nice to have a full refrigerator in the kitchen and a little living space. The loveseat in the living area was the only thing uncomfortable - it sunk in towards the middle when 2 people sat in it. The employees were all very friendly and helpful. We would definitely choose to stay here again!

Not terrible but not likely to stay here again. Staff were all very kind & helpful.

Bea was incredibly kind and made sure our stay was perfect. We will definitely be coming back the next time we visit the area!

This hotel is nice and clean, location is easy access right by a big highway and a large street, make you feel very comfortable on your stay. The courtyard is a nice place to chill even better if you stay with friends, it has bbq pits and fire pit and an outdoor half court basketball. We really enjoy our stay.

Front desk lady was fantastic; sorry I forgot her name but she was very helpful

Perfect stay for our family

After several quite disgusting hotel stays post-Covid, this hotel was amazing! It was clean, comfortable, and super nice. Great accommodations for our large family. We will most definitely return. It’s our new go to place.

Nice stay, good breakfast, polite staff. Our bed was a bit uncomfortable, furniture outdated, (the dresser we used for our clothes had hard to open and close drawers with very squicky noises) and the pull out sofa bed that our son slept on was very uncomfortable

Room was very clean, bed comfortable, and water hot. Enjoyed our stay and highly recommend.

Staff was very helpful and friendly. I would come back to visit just for the staff!

My family and I really enjoyed staying in this hotel. Not only was our room perfect for a family of 7 but they had someone come in everyday and clean. They had plenty of options for breakfast.

This is by far the best hotel ive stayed so far. The staff is professional, helpful, courteous and down right knowledgeable. Only issue I experienced was the pillows are very very uncomfortable and thin.

All staff very courteous and helpful. Rooms were a little tight but clean. Living room furniture seems old and not comfortable. Outside pool and grill area also fire pit so nice and relaxing. Was a great weekend getaway. Thank you.

Staff was amazing. Room was in great condition and clean. Easy check-in and check-out. Breakfast was good with plenty of choices for the whole family. Pool was clean

Loved the stay perfect for families .

We were given a room that was comfortable for our special needs. The breakfast was excellent.

It was very nice

This stay was amazing! The service was above & beyond! Especially Bea; her customer service skills are unmatched in so many levels! When I return I will definitely be staying here again!

The property was very clean and the staff was very friendly. The location was convenient and next to everything. It was very quiet. I would definitely stay here again.

Very comfortable. Exactly what we were expecting.

The hotel is in a good location close to highways etc...

Excellent property! My family loved it!

Maybe have coffee available 24/7 in lobby the small coffee makers in the room just don’t do it!!

Super clean, good breakfast and wonderful service! Thank you!