Home2 Suites by Hilton Plano Richardson

Everything was Everything!

Great stay at Home2 Suites! The room was very comfortable, exceptionally clean, and overall I am very satisfied with the experience. Highly recommend.

Lean and well maintained property. Breakfast and gym could be a little better.

My go to hotel when I visit Plano. Top notch breakfast that varies daily. Amazing front desk staff. Room cleanliness could use a bit of help. And very comfortable and well stocked as you’d expect from the brand.

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I reserved a suite, it was very spacious, the room was sound proof, the staff was very attentive, the breakfast was delicious

There were lots of options for breakfast and it was pretty good. Will come back!!

One of the best hotels we stayed in so far!

Very friendly staff. Spacious room

Clean environment all around makes you feel at home.

The rooms have a "kitchen" that have a microwave, fridge and dishwasher, but they need a small cooktop in there so you can prepare food other that micorwave stuff. They also need to have more plug ins between the beds (we had a 2 queen). They had one plug in at the base of the lamp and we were all fighting over it. Get up to date on that! Need way more ports and plug ins, please. I finally had to crawl behind the table and unplug the alarm clock so I had access to more outlets. The beds were like bricks. I like a soft bed but I can usually do fine with medium, but these were just super uncomfortable and hard. Could use some toppers to help. And finally - the window air conditioner...time to switch to central air that is quiet. This thing was so loud and rattled terribly that we could barely sleep the entire 3 nights there. We often turned it off just to get a break from hearing it run or to hear the TV better, which it drowned out easily. But it was over 100 degrees each day we were there, and would get hot in the room, so we had to turn the stupid thing back on. These things will keep us from staying here again. It's a nice sized room, Clean, the property itself was nice, the kitchen was somewhat helpful, but the drawbacks were too many and made the stay uncomfortable.

The hotel and staff was very nice.

Excellent

The hotel room was nice but I have a complaint about the receptionist. She was very rude when I came to check in and lectured me with a questionable tone about how to check in efficiently when I was already having a tiring and disappointing day. All I wanted was to check in and sleep in the hotel room but she took so long to lecture me about the proper way to check in that it made me and my friend feel extremely tired.

Excellent stay! The hotel was very well maintained, clean, and had no unpleasant smells. We loved the outdoor pool, and even the laundry room was spotless. The price was incredibly reasonable for the quality—you really can’t beat it! We would definitely stay here again.

Excellent stay! The hotel was very well maintained, clean, and had no unpleasant smells. We loved the outdoor pool, and even the laundry room was spotless. The price was incredibly reasonable for the quality—you really can’t beat it! We would definitely stay here again.

Clean room!! Great staff!! Everyone amazing!!

I simply love this hotel

This hotel is very clean and the breakfast is great

The room was great for my family 4. Everything was clean, supplied and comfortable. I really liked the roll out table to comfortably eat meals in the room. The breakfast and pool were wonderful! There's also plenty of nearby restaurants and easy access to the interstate. We will definitely stay here again!

Best hotel ever .. the room was spacious and cleaned very well , friendly stuff, awesome breakfast.. everything was clean inside and outside.. loved my stay there . Keep it up guys .

Our stay was great, the pool was so fun and the staff was super helpful. Leah was especially helpful to our large family .

The staff was very helpful and kind . Thank you Leah.

Was a good stay, was for only one night so don't have much to assess.

Some of the displays on workout equipment were not working and they got them fixed. Would definitely stay again.

I would highly recommend this hotel. The staff has been absolutely amazing. The staff is constantly cleaning. This is the cleanest hotel I have seen in my 20+ years of travel. The breakfast buffet was great. Kudos to the management team at this hotel. Hilton needs to use this hotel as their standard for excellence.

Clean hotel

The rooms are clean and spacious, the staff is friendly and helpful. There was a wide variety of foods for breakfast and the pool was always clean. I love the enclosed dog park as this was very convenient. It is also located within 10 minutes of many stores and restaurants. We always stay here when in Plano.

This is by far the best hotel I have ever stayed at (besides an all inclusive ritzy resort). The room was giant, food was excellent, staff was incredible, and price was shockingly good. I wish I could pluck this hotel up and forever stay in it around the world.

Nice rooms. Lots of storage. Great options for breakfast. Pool was clean and well equipped.

The room had hairbands left in the shower and ear plugs on the floor. The other negative is only one ice machine for all six floors.

Pool and the room Breakfast is ok but not exceptional! I don’t ear pork or ham but they added ham to omelette! I had to eat only toast nrwad with butter!

Pool and the room Breakfast is ok but not exceptional! I don’t ear pork or ham but they added ham to omelette! I had to eat only toast nrwad with butter!

Very clean hotel no issues. Staff is friendly

really good hotel thanks you for everything

Great facility, convenient location.

The location is another major advantage—it’s centrally located and provides convenient access to restaurants, shopping, and local attractions. Whether you’re traveling for business or leisure, this hotel offers a comfortable and convenient stay. I would definitely stay here again and highly recommend it to anyone looking for a clean, comfortable hotel with outstanding customer service.

Breakfast was good and room was clean. I accidentally left my phone battery pack at checkout, I was notified and was able to pick it up prior to leaving town—thankful for the housekeeping staff!

The lady working the front counter on 6.5.26 was a sweetheart. This was myself and my nieces first time to text as and she refused us to a great BBQ. Very sweet lady. Give her a raise.

Close to my destination. Staff informative and friendly. Clean facility and quiet. Safe area and plenty of food and stores in close proximity. Breakfast was good also. N/A

Close to my destination. Staff informative and friendly. Clean facility and quiet. Safe area and plenty of food and stores in close proximity. Breakfast was good also. N/A

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The hotel was very clean and the staff were so nice. The hotel pool was very nice as well!

We did not have any issues. The room was nice and the staff was nice. The breakfast was amazing.

We did not have any issues. The room was nice and the staff was nice. The breakfast was amazing.

Air conditioner, extremely noisy, spoiled our sleep. Staff offered another room during early hours, but we continued. Please dix it for other customers.

The room and property was clean. Breakfast was really good. Staff is also very nice

Very clean hotel, attentive staff, expansive breakfast with great selections, the only two misses. the lack of shower gel in the shower. There was shampoo, conditioner, and lotion by the sink. I like when the shower gel is provided. And only one ice maker in the lobby. A bit inconvenient.

Everything is as expected

Perfect

Great staff. Nice hotel.

Room was very nice and comfortable with full refrig and even dishes & utensils. Breakfast buffet was very nice and had a variety of food which was all good.

Friendly staff, delicious breakfast and the cleanliness if Hotel!!

Friendly staff, delicious breakfast and the cleanliness if Hotel!!

Everything was great and fresh,and hot ♨️

Clean

Friendly staff, our room was clean and comfortable, family friendly hotel

Cleanliness & bed was soft Na

Cleanliness & bed was soft Na

Well maintained , friendly staff

Staff was super friendly, going out of their way to make recommendations (I’m an out of towner).

The breakfast was warm and delicious. Yes kitchen was well equipped

Great Breakfast! On Sunday, March 29th, however, they ran out of strawberries.

I love how the rooms were spacious, the staff were super friendly, and the building/ room were super clean. I also appreciate the staff leaving my daughter a gift basket..that was kind of them. N/a

I love how the rooms were spacious, the staff were super friendly, and the building/ room were super clean. I also appreciate the staff leaving my daughter a gift basket..that was kind of them. N/a

This property is outstanding was so pleasantly surprised of the amazing quality and upcare on the building so glad of my experience

Kind staff. Cait checked us in and was very courteous and pleasant to talk to. Rooms are neat, spacious and quiet. Breakfast is the icing on top. They also have a basketball court which is a highlight for my kid. Thank you

From checking in on the app to checking out everything was great!

We arrived late and the front desk employee was so prompt and friendly. Breakfast had a great selection. Our room was exceptional. Plenty of room and space. Very clean and neat. The location was in a very safe area. Thank you for our well rested stay!

There was a moment we wanted water or drinks but no staff was at the counter for maybe 5 minutes. We weren't sure how the snack area worked if staff wasn't around. We went back to the room and came back down later and then we saw someone at the desk and bought some drinks then.

We came into town for a cheer comp. Room was clean, and was a perfect size for my family and plenty of room to get ready for comp. It was quiet and we never heard other people in the hotel while in our room. Breaks was great and delicious. Area was a great area and not too far from other things. We plan to come back for future comp stays.

Nice

Great facilities and staff

Pipe was broken, lobby was standing in water but they still checked me in then told me they hoped I didn’t need to use water. It was turned off! But they did move me to a Hampton.

Staff was very friendly, room was clean. Loved coffe and tea area at the lobby where coffe and water were hot all times

I love the front desk receptionist. Super nice!!! Be back soon!!

Absolutely perfect

Great staff, clean, and safe

Staff is awesome!

The Staff was very helpful and the rooms are

Friendly staff, clean and well maintained rooms. The amenities in the rooms are excellent! Refrigerator, microwave, k-cup machine and k-cups, everything we needed to be comfortable and feel at home. Plus the breakfast is also very good with so many options and different breakfast sandwiches daily

Yes

Upon arrival, there was a slightly unpleasant smell in the room—likely from cleaning products—but it dissipated quickly and wasn't an issue for the rest of the stay. As a parent traveling with a 7-month-old, the kitchen was a lifesaver. Having a full-sized refrigerator to store baby food made our trip so much easier. The breakfast offered a nice variety of options to start the day, and the staff were friendly and courteous throughout our visit. I’ll definitely be back!

Nice ,clean hotel. Excellent room and service.

keep bacon separate from rest of menu items. Some guests may be strictly vegetarian

It was pleasant enough

Clean room and courteous staff

Everything was great!

Staff are very nice and helpful

Staff was friendly Cait was awesome!!

We had a great stay at this hotel! Room was huge (1 BR King suite) and service was fantastic. They freshen up your room daily, which is a rarity these days. Highly recommend!

I enjoy staying at Home 2. it is always convenient and comfortable

Staff was super friendly.

I like Home2 there’s a real comfortable feeling about staying at Home2

Everything was good. Abdulla helped too much. Thank you

Great breakfast, clean rooms, attentive staff! We would return.

great hotel

Overall, great experience.

Everything was perfect during our stay

We really enjoyed our stay big thanks to the staff

The hotel was very clean, and we are sticklers for cleanliness, not just neatness. We were checked in by EZRA who was so friendly and answered our questions patiently and knowledgeably. Home2 Suites is now one of our go-to hotels.

The complimentary guest coffee was not hot. I know it was towards the latter part of the day, but expected the coffee to be hot or at least warm, but it was neither.

Nice

👍👍👍👍👍

Very good area and very helpful staff

It was very good, the staff was very friendly!

Room was clean, spacious, plenty of amenities. Love that there was youtube on TV. Breakfast was the highlight, loved the variety of healthy food and coffee was amazing. Staff were courteous and went out their way to make our stay memorable.

Very nice

Room was nice and very clean

Second time staying at Home 2 Suited and love how clean it always is, the room sizes the staff is always super nice and pet friendly!

good customer service staff are friendly..

Awesome breakfast and clean rooms.

Customer service

It’s a great place to stay!

Good

Hotel area really nice! Will definitely stay here again

We needed early check in and they were able to help.

Our AC went out and we needed someone to go for the weekend. This hotel has been perfect! Family of 5 so we had a room with 2 queens and pull out sofa plus small kitchenette. Hotel room is spacious, clean, and comfortable! Great customer service, great breakfast and very clean!