Holiday Inn Express & Suites Plano East - Richardson by IHG

However, If you are sensitive to noise, the hotel is located next to a very busy interstate.

Maids are very punctual and diligent about room cleaning. Very polite staff all around. Breakfast was top-notch. Although my stay was for pleasure many people staying were in Dallas for work. The couple conversations I had with this group were very satisfied with the hotel.

Very large, clean room Small pool and no hot tub

No complaints good location off the highway.

We came to visit family in Allen so it was a very convenient location. But it was also easy to get to Dallas. The room was spacious and comfortable

Very nice property with clean rooms and soft beds in the rooms. I would stay again!

Ice machine not working needed repair. Guest laundry out of detergent.

Superb

Great hotel with large rooms and bathrooms. Found a house gecko in our bathroom.

Employees, ALL of them, were wonderful.

Beautifully kept hotel. Lovely breakfast. Great Value!! Thank you for that.

The rooms were nice, clean and good in size space and the pool was indoor and heated so that was a plus.

and friendly staff

Excellent for all your needs

There was dried up vomit on the couch in our room. There was not ventilation in the room at all. It smelled like mold, my daughter was stopped up the entire time.

Great hotel, staff is very friendly and helpful. The breakfast is great also !

I was told I would get my $50 deposit back but I never received it

N/A I was told I would get my $50 deposit back but I never received it

Modern, clean rooms, well maintained and comfortable.

Superb

Clean room amazing staff

Air conditioning that is set only for Automatic, means it keeps on shutting down from time to time inwhich makes me sweat in the middle of the night, i told the front desk about the problem but they told me that all rooms are set like that so FYI if your into continuous cold room considering the weather in dallas,.. then this isn’t the Hotel for you , take my word for it

Very good

The shower floor could've been cleaner.

Great room. Comfortable bed. Roomy. Breakfast was great. Staff was awesome. We're at a different Holiday inn Express in Dallas and it's not even close to this hotel. If drive further to stay here.

Great room. Comfortable bed. Roomy. Breakfast was great. Staff was awesome. We're at a different Holiday inn Express in Dallas and it's not even close to this hotel. If drive further to stay here.

Superb

Breakfast also very delicious Thanks for the hotel

It was all good except the wall outlets for our devices doesn't work another couple that stayed there at the hotel that were there for the reason we were also said there's wasn't working either , Other than that it was great even the food was great

.

Clean room!

spacious & clean

Exceptional

Exceptional

Some rooms have A/C that barely blow cold air.

Great hotel. Would stay here again.

Nothing too fancy. Comfortable, one night stay. Clean and I can tell place is fairly new

Exceptional

Exceptional

Staff behaviour, clean and quite Nothing

Staff behaviour, clean and quite Nothing

The noise from vehicles on the highway at night.

Clean room,

Wonderful stay.

Was good place. Did find a bug

No variety in breakfast. Everyday same menu.

Great place for vacation

There was a sports team -maybe 2- staying and there was quite a racket overhead. Lots of running and yelling (they are kids). Eventually there was enough quiet to sleep. Maybe book sports teams on the ground floor?

The staff were friendly and helpful. The rooms were done every day and the breakfast was good. Enjoyed my stay there.

Staff was excellent at the front desk housekeeping was excellent the breakfast was excellent just all in general the place is very good enjoyed the pool

One elevator out of order entire trip. Right off the elevator and it smelled like cigarette smoke. Room looked clean upon entering but smelled like a used vacuum bag. Bathroom always smelled bad. Water stain on ceiling and peeling wallpaper. Bad ventilation. Breakfast great. Pool cold. Patio nice.

I definitely loved the hot breakfast and housekeeping. I love that they had a workout room and pool. Even though I would for it to be outside. It was hot enough. Mini refrigerator to keep your water cold. Safe in closet. Wish I had a better view, lol. But if you want a nice and cool room and great food, come stay here. I'll be coming back. My first time in Texas.

Excellent stay as always! The hotel is really comfortable and the breakfast is good. Thania, Michelle, Marlene, and the rest of the staff always provide amazing service. I recommend this hotel if you are in the Dallas /Plano area!

Clean large rooms, great water pressure, great breakfast, very comfy beds and quick access to interstate.

We had a great stay.

Loved the property Everything was clean and convenient

The rooms were very comfortable. The staff was very pleasant. We loved the breakfast, except for the gravy. It was too watery.

Really enjoyed our stay. Property is very clean; location is accessible; friendly staff; nice breakfast. It would be helpful to add sugar free coffee creamer options and decaf tea.

My boyfriend and I love coming to stay here we usually go to get away from the summer heat plus is near a lot of locations they we often go visit definitely look forward to coming back and the front desk stuff is absolutely amazing and friendly!

Swimming pool was closed for 2 days?? One bed squeaked every time we moved. Plz check it Maid service was not consistent

The lady helping with the brkfast area was very attentive and polite.

酒店不错，推荐大家选择。

Great stay! Room was clean, breakfast as usual was awesome and the staff member we talked to was very friendly! Overall it fit our needs perfectly!

There was a significant sanitation concern in our room. Not clean and the staff did not do anything to rectify the situation. Won’t stay here again.

Very clean, comfortable bed, friendly staff. Breakfast was good. Some of the tables in the dining area were a little wobbly and the chairs could use an upgrade, but all in all it was great

The property was ideal for our travel purpose. It was very clean and staff was very friendly and helpful. The breakfast was excellent. Only wish it was open a little later. Food choices were awesome and tasteful too. Thanks for making our travel away from home feel very much like home.

Nice place in a really convenient area! Staff was super nice and helped us out with all of our questions! Larger room than I expected and cleaned well each day!

AT first Glance the property and the arrival are standard for what is offered. Unfortunately the property has a pest problem and they have untrained staff to deal with the problem as it arises. I would never recommend anybody to stay in a place that is looking to keep their bottom line intact at the cost of sound hospitality and integrous business practices.

I like this hotel and the customer service provided. It was clean and good maintained. The TV was not providing me any Chanel except for the music but to be honest I did not ask for any help. My kids played on the pool they like it. Overall Holiday Inn is good.

If you need to be quiet and easy to communicate with other works, then definitely of plate as you should give him a try

It’s OK if you need a short vacation very convenient

Everyone was so friendly, breakfast was great

A very nice hotel the breakfast was wonderful. I don’t eat pork and they had turkey sausage. Also which a lot of hotels only carry pork in the breakfast. The outside space was relaxing and the inside as you come in was nice as well. It was just a nice little vibe I really enjoyed our stay there.💜

B

Friendly staff, very helpful and great breakfast

Good.

Clean room, helpful and nice staff. Break fast was good.

Lovely . Everything was amazing

Very good property. Would stay there again.

Great!

Anyway we weren't pleased at all the heat and odor on the hallways and molds in the bathroom is very disgusting please management needs to do some renovations and have better cleaning arrangements

It was great.

Very friendly and professional staff. Rooms clean. Breakfast was great. I had no problems staying here...

Very clean room. The staff was very professional. Breakfast was good.

They charged me more than what I booked with Expedia

Priced okay and all is good no complaints

Very helpful staff. Amenities were pretty good. However, Found 2 cockroaches in my room which was not great.

The breakfast was good. The hotel was very clean and the staff was very nice. The pool room was extremely hot and smelled like straight chlorine. The water was freezing cold.

My wife and I loved our stay. The staff was amazing and welcoming. Check in was quick and easy and our room was clean and comfortable. We loved the breakfast and the variety of food available. We will definitely stay again in the future.

Excelente Atención

Halls and elevators r hot and stuffy. But very nice workers and helpful

Good stay. Room was clean and the breakfast was good

Good

Problem with shower handle in room 401. Difficult to turn on/off and adjust temperature. Toilet tank ran after flushing for hours.

Very good service. Excellent breakfast.

Everything was good

Everything was good.

Should have a variety for breakfast otherwise was a wonderful experience

Room was clean and the staff was friendly. The provided breakfast was pretty standard for this type of hotel. The low-flow shower was ridiculous. If you have anything other than very short hair be prepared to spend a long time rinsing out shampoo and conditioner.

Breakfast good, staff very friendly and helpful

This is my go to hotel when traveling but this time it was different, front desk girl was moody, they gave me a different room than what i asked for and the window shutter was not working so when waking up the sun was all on my face. Please keep the standards.

overall clean and friendly staff

Yes!

It was a great stay. The staff was friendly and the rooms were clean and quiet.

2nd stay at the hotel. Staff has been very nice. Shower drain was stopped up. We asked to have it cleared but was not taken care of.

The room was clean and fresh. Every time we walked in we commented on how nice it smelled. Lol! The breakfast was very good. Biscuit and heavy, eggs, sausage, pancakes, just fantastic options. Plenty of seating for our large group to eat together. It was a very pleasant stay.

Good location. Clean rooms, friendly staff. Breakfast was decent.

The breakfast was absolutely amazing and lots of fresh options. From the moment that I arrived at 2:00 a.m. in the morning until I checked out 5 days later I had an absolutely wonderful stay. I would recommend this hotel to anyone. Although there's no restaurants on site a short 15 minute walk there are a number of great options

Pancakes, eggs, sausage, biscuits and gravy, cottage potatoes, assorted muffins and bagels also bread for toast.

We really loved the value of staying here. Great breakfasts, great central location, and a great price for our family to stay.

Very clean room friendly staff everyone greeted you, breakfast was meh could use more variety.

Room was clean and nice, the toilet paper holder does need fixing and the air conditioner completely shut itself off both nights but everyone was nice and friendly

Love it !

Everything was excellent

Clean room location was no issue park was no issue staff was attentive and friendly and welcoming

Great over all

Staff was awesome

Good

The staff is very friendly and helpful!!!

yes