Hampton Inn & Suites Dallas/Plano-East

Spacious, clean, and professional staff with good customer care

Great hotel, a little tricky getting to it from highway

Nice room with lots of space. Bed was a bit stiff for me but better than most. Very friendly staff that greeted us every time we left or returned to the property. Good location that was easy to find. Good breakfast!

Great customer service I will definitely be back

Everything was good, rooms cleaned every day which is a plus.

Excellent

It was great

Great place to stay. Will stay here again.

Frankie checked us in and she was absolutely amazing! If all hotel staff was like her every hotel would be amazing! She was so kind, incredibly friendly and just made us feel like we were welcome.

Awesome place

Nice

All great

Specifically picked this hotel because of the positive breakfast reviews and they were very accurate. Probably the best breakfast for your dollar. We have four people in our group so food tends to be the most expensive item on vacations. This breakfast saved us around $40 each day with lots of options for even your pickiest of eaters. Hotel was clean and very friendly staff.

great place and nice

Staff was very professional. Very polite. Breakfast

Very clean, spacious, comfortable, and the trees around it are gorgeous! The breakfast is great too! The pool was slightly dirty on top from the leaves and seeds falling, so it most definitely wasn’t any of the staffs fault, it wasn’t a lot so it was super easy to clean! Took me MAYBE 5 minutes, if that.

The staff was very friendly and helpful! Nothing negative.

Good, clean, and quiet stay. Has a decent fitness room.

One of the best staycations I’ve had in a while! Hotel staff were so helpful and attentive. Our rooms were cleaned everyday and provided extra stuff we needed! Breakfast was by far the best I’ve had, so many options and very kid friendly. Would definitely book again!

Nice, clean and peaceful stay. I would stay here again.

Great stay

Excellent. I loved the little french toasts. Nothing

I

Everything was clean and organized. The layout of the room is well thought out.

We only stayed for one night, but it was excellent!

Nothing negative

Breakfast area was too small compared to the number of customers

Great hotel to stay at. Very clean.

Iwould recommend it

It was clean, friendly staff, and anything I needed was quickly addressed. Staying here again on every trip going forward.

Very attentive staff when we asked for extra pillows. Keen to remember to give us waters with our Hilton status. Our favorite place to stay when we are in Texas. Excellent experience!

Family trip The manager and staff are very friendly and accommodating.

Great

The staff were incredibly nice and always greeted us when we walked in or out. The space and size of the room was fantastic. The hours of the gym (24 hrs), pool and breakfast worked perfectly for us. Additionally, the breakfast was plentiful and varied each day.

Staff was very friendly and accommodating and even checked in to see how our stay was going!

Cleaning room same day

Everything was great

It looked clean We saw roaches in our room

Good

Anenities

Nice clean hotel. Convenient location

The pool was really nice N/a

Clean, great breakfast and friendly staff.

Stayed here 4 years ago and it’s just as good now as it was then. They have really taken care of this place!

Close to central Plano, TX.

This was my 1st time staying here & it is now in my Top 3 Hotel stays ! We travel alot between sports and just to get away and I will definitely be staying here again !

Wonderful.

Clean room and General public areas. Hotel was perfect for my 3 night stay. Will definitely stay here again the next time I am in town.

Everything

Everything N/A

Total experience Nothing

Clean room and front desk receptionist Don made our stay very comfortable.

good more meat selection for breakfast

Property was clean and staff was very helpful. Breakfast was good also

Excellent staff! The Manager working the front desk the first night we checked in was very personable, professional, & patient. He made my family feel welcomed.

During my stay, the hotel managed to double-book my room. I was already settled inside when someone else was checked into the exact same room, given an active keycard, and attempted to open my door. Thankfully, I had the deadbolt and security latch engaged, or an absolute stranger would have walked right into my private room. When I contacted the front desk, the situation was handled with zero urgency. They casually admitted they had made an error on their system, but offered little in the way of a sincere apology or reassurance. An error like this isn't just an inconvenience; it is a major safety and security breach. As a traveler, knowing that a stranger can be handed a functioning key to your room at any moment is incredibly uncomfortable. I cannot recommend staying here if you value your privacy and security. Management desperately needs to audit their booking system and train their staff on proper check-in protocols.

Our stay was great! Have no complaints.. clean, spacious rooms, great variety for breakfast and love that breakfast doesn’t end until 10 on weekends and check out is noon!! Will be staying here again!

Staff were excellent. Very helpful and friendly

We really enjoyed our stay at this hotel! The breakfast each morning was so delicious and well-stocked, and the entire property was clean, comfortable, and well-maintained. The front desk staff were wonderful—so kind, helpful, and welcoming. We had the pleasure of being assisted by Don and Paisley, and their customer service was truly phenomenal. They went above and beyond to make our stay smooth and enjoyable. We would definitely stay here again!

Great breakfast and amazing staff! I felt very welcome and enjoyed conversations with everyone

Everything was clean. Staff was very friendly. Breakfast did the job.

Very clean and “new” feeling. Bed and pillows not too comfortable, and thermostat slightly complicated. Breakfast buffet was nice.

This hotel was immaculate, and the staff was amazing.

Un lugar limpio, bonito, habitaciones con espacios amplios, los desayunos tienen muchas opciones, definitivamente en mi proximo viaje a Dallas me quedare en este mismo hotel

Breakfast Amazing! Some of the rooms (we chose this hotel every time in the area) have some cosmetic details that could use some upgrades. Pool area so nice!

The room was very clean. This was the most comfortable bed we have had at a hotel. The ac worked well.

Stayed here before. Nice and clean with a good breakfast. Only stayed 1 night. Did not appreciate cleaning banging on the door at 8:30 AM while I was asleep tho.

Clean rooms, great breakfast, and friendly staff. My stay was comfortable and staff was very accommodating. My go to stay when I visit the area.

Clean room, great breakfast and friendly staff. My stay was very comfortable. My go to stay when I visit the area.

I was a little bummed about the pool area. It seems to have gotten run down since the last time we were there.

Everything was perfect

The breakfast was GREAT!

We ran out of tp, tissues and wash rags, and had to ask for more. Otherwise, it was lovely and the breakfast was good.

Ll

Yes

Food was good.

Excellent experience! The hotel is very clean and kid friendly. We will be staying again!

Our stay was amazing and everything was perfect! No complaints at all!

Room was great as always and staff was courteous and helpful.

Spacious rooms, great place for youth sports team with basketball court and putting green!

Very Good place to stay. The hotel is a newer property with good amenities. Service level is excellent. Recommend the property.

The hotel had a recent upgrade and it looks wonderful. Theyl room was very clean and the staff was so kind. The free breakfast was a great way to start the day. Thank you for a wonderful stay and this will be our go to hotel for all our stays in Dallas!

Everything was excellent.

Nice place, beds are comfortable snd the staff is nice.

Yes

Everything perfect

All good

Great staff and clean room.

Clean

All the above, everyone did a great job to make sure our stay was comfortable.

Very nice variety of breakfast items including fresh fruit! Accommodations were nice, bed very comfortable and it had streaming options where you didn't have to be forced to watch commercial television! Location was convenient to most places in Plano.

Our favorite in Dallas! Staff always has a smile for you and the room is always clean, bed is comfy. A wonderful home away from home.

Room was spotless, clean and very comfortable. Staff was very friendly and accommodating, especially with determining nutrition facts for breakfast items offered as we have a Type 1 diabetic 6-year-old. Will be staying here again as we travel.

I enjoyed the stay

Best

Clean smelling room/pet friendly/staff

Husband was very impressed with breakfast, especially the sausage onions and peppers. Room was very nice and clean. Staff very friendly.

Clean room. Good maintenance

Very clean n easy check in.

Very comfortable stay

Clean! Amazing staff.

Clean room and good breakfast.

Nothing

Everything was spot on about the hotel very nice very clean rooms and would recommend staying there again

Spotless room nice shower big room

very nice and clean hotel; super friendly staff; good breakfast

All of the front desk staff were friendly, offering to help with anything, and present. The suite felt very roomy.

Great location. Clean room. Nice breakfast.

Very clean room and breakfast area. Nice staff. Safe area.

I was there for two nights and no shampoo. Check the levels if you are going to use the bottle style

This was a last-minute stay and this hotel did not disappoint.

Room was spotless. The staff was friendly. Bed was comfortable & the room was nice & spacious! Shower was amazing!! This is our second in a roll staying here & we loved it!! Breakfast was delicious & all the staff kept it clean

Personalized welcome on the TV, HUGE room, fantastic breakfast buffet, friendly helpful staff

nice facility. well kept. amazingly friendly staff. great breakfast.

Room was great. All of the folks there were friendly and very accommodating. I would intentionally stay here again even if it cost a little more.

Room was clean , staff were very nice. I would definitely stay here again.

We were very pleased with this choice for a one night stay. Don, at check-in, was very friendly and engaging. The beds were comfortable and room was clean. When we returned late from a football game, the staff got us some cocoa packets to make some hot chocolate before heading to our room. Breakfast was good and so was the coffee.

room was clean, recently remodeled and everything was wonderful!

everything was very good

We have stayed here multiple times, no complaints. Friendly staff, clean rooms and comfortable beds.