Hampton Inn & Suites Dallas/Plano-East

It was clean, friendly staff, and anything I needed was quickly addressed. Staying here again on every trip going forward.

Very attentive staff when we asked for extra pillows. Keen to remember to give us waters with our Hilton status. Our favorite place to stay when we are in Texas. Excellent experience!

Exceptional

Family trip The manager and staff are very friendly and accommodating.

Great

The staff were incredibly nice and always greeted us when we walked in or out. The space and size of the room was fantastic. The hours of the gym (24 hrs), pool and breakfast worked perfectly for us. Additionally, the breakfast was plentiful and varied each day.

Staff was very friendly and accommodating and even checked in to see how our stay was going!

Exceptional

Excellent Cleaning room same day

Exceptional

Exceptional

Great Everything was great

It looked clean We saw roaches in our room

Good

Anenities

Nice clean hotel. Convenient location

Exceptional

The pool was really nice N/a

The pool was really nice N/a

Clean, great breakfast and friendly staff.

Stayed here 4 years ago and it’s just as good now as it was then. They have really taken care of this place!

Close to central Plano, TX.

Close to central Plano, TX.

This was my 1st time staying here & it is now in my Top 3 Hotel stays ! We travel alot between sports and just to get away and I will definitely be staying here again !

Wonderful.

Wonderful.

Clean room and General public areas. Hotel was perfect for my 3 night stay. Will definitely stay here again the next time I am in town.

Everything

Everything N/A

Everything N/A

Everything

Clean room and front desk receptionist Don made our stay very comfortable.

Property was clean and staff was very helpful. Breakfast was good also

During my stay, the hotel managed to double-book my room. I was already settled inside when someone else was checked into the exact same room, given an active keycard, and attempted to open my door. Thankfully, I had the deadbolt and security latch engaged, or an absolute stranger would have walked right into my private room. When I contacted the front desk, the situation was handled with zero urgency. They casually admitted they had made an error on their system, but offered little in the way of a sincere apology or reassurance. An error like this isn't just an inconvenience; it is a major safety and security breach. As a traveler, knowing that a stranger can be handed a functioning key to your room at any moment is incredibly uncomfortable. I cannot recommend staying here if you value your privacy and security. Management desperately needs to audit their booking system and train their staff on proper check-in protocols.

Our stay was great! Have no complaints.. clean, spacious rooms, great variety for breakfast and love that breakfast doesn’t end until 10 on weekends and check out is noon!! Will be staying here again!

Staff were excellent. Very helpful and friendly

We really enjoyed our stay at this hotel! The breakfast each morning was so delicious and well-stocked, and the entire property was clean, comfortable, and well-maintained. The front desk staff were wonderful—so kind, helpful, and welcoming. We had the pleasure of being assisted by Don and Paisley, and their customer service was truly phenomenal. They went above and beyond to make our stay smooth and enjoyable. We would definitely stay here again!

Great breakfast and amazing staff! I felt very welcome and enjoyed conversations with everyone

Everything was clean. Staff was very friendly. Breakfast did the job.

Very clean and “new” feeling. Bed and pillows not too comfortable, and thermostat slightly complicated. Breakfast buffet was nice.

This hotel was immaculate, and the staff was amazing.

Un lugar limpio, bonito, habitaciones con espacios amplios, los desayunos tienen muchas opciones, definitivamente en mi proximo viaje a Dallas me quedare en este mismo hotel

Breakfast Amazing! Some of the rooms (we chose this hotel every time in the area) have some cosmetic details that could use some upgrades. Pool area so nice!

The room was very clean. This was the most comfortable bed we have had at a hotel. The ac worked well.

Stayed here before. Nice and clean with a good breakfast. Only stayed 1 night. Did not appreciate cleaning banging on the door at 8:30 AM while I was asleep tho.

Clean rooms, great breakfast, and friendly staff. My stay was comfortable and staff was very accommodating. My go to stay when I visit the area.

Clean room, great breakfast and friendly staff. My stay was very comfortable. My go to stay when I visit the area.

I was a little bummed about the pool area. It seems to have gotten run down since the last time we were there.

Everything was perfect

The breakfast was GREAT!

We ran out of tp, tissues and wash rags, and had to ask for more. Otherwise, it was lovely and the breakfast was good.

Ll

Yes

Food was good.

Excellent experience! The hotel is very clean and kid friendly. We will be staying again!

Our stay was amazing and everything was perfect! No complaints at all!

Room was great as always and staff was courteous and helpful.

Spacious rooms, great place for youth sports team with basketball court and putting green!

Very Good place to stay. The hotel is a newer property with good amenities. Service level is excellent. Recommend the property.

The hotel had a recent upgrade and it looks wonderful. Theyl room was very clean and the staff was so kind. The free breakfast was a great way to start the day. Thank you for a wonderful stay and this will be our go to hotel for all our stays in Dallas!

Everything was excellent.

Nice place, beds are comfortable snd the staff is nice.

Yes

Everything perfect

All good

Great staff and clean room.

Clean

All the above, everyone did a great job to make sure our stay was comfortable.

Very nice variety of breakfast items including fresh fruit! Accommodations were nice, bed very comfortable and it had streaming options where you didn't have to be forced to watch commercial television! Location was convenient to most places in Plano.

Our favorite in Dallas! Staff always has a smile for you and the room is always clean, bed is comfy. A wonderful home away from home.

Room was spotless, clean and very comfortable. Staff was very friendly and accommodating, especially with determining nutrition facts for breakfast items offered as we have a Type 1 diabetic 6-year-old. Will be staying here again as we travel.

I enjoyed the stay

Best

Clean smelling room/pet friendly/staff

Husband was very impressed with breakfast, especially the sausage onions and peppers. Room was very nice and clean. Staff very friendly.

Clean room. Good maintenance

Very clean n easy check in.

Very comfortable stay

Clean! Amazing staff.

Clean room and good breakfast.

Nothing

Everything was spot on about the hotel very nice very clean rooms and would recommend staying there again

Spotless room nice shower big room

very nice and clean hotel; super friendly staff; good breakfast

All of the front desk staff were friendly, offering to help with anything, and present. The suite felt very roomy.

Great location. Clean room. Nice breakfast.

Very clean room and breakfast area. Nice staff. Safe area.

I was there for two nights and no shampoo. Check the levels if you are going to use the bottle style

This was a last-minute stay and this hotel did not disappoint.

Room was spotless. The staff was friendly. Bed was comfortable & the room was nice & spacious! Shower was amazing!! This is our second in a roll staying here & we loved it!! Breakfast was delicious & all the staff kept it clean

Personalized welcome on the TV, HUGE room, fantastic breakfast buffet, friendly helpful staff

nice facility. well kept. amazingly friendly staff. great breakfast.

Room was great. All of the folks there were friendly and very accommodating. I would intentionally stay here again even if it cost a little more.

Room was clean , staff were very nice. I would definitely stay here again.

We were very pleased with this choice for a one night stay. Don, at check-in, was very friendly and engaging. The beds were comfortable and room was clean. When we returned late from a football game, the staff got us some cocoa packets to make some hot chocolate before heading to our room. Breakfast was good and so was the coffee.

room was clean, recently remodeled and everything was wonderful!

everything was very good

We have stayed here multiple times, no complaints. Friendly staff, clean rooms and comfortable beds.

The staff were very helpful and courteous. The beds were super comfortable and the rooms were clean and had that brand new smell. Definitely will be back.

This place was exceptional, I will be back.

Check in was fast and efficient! Got to my room with no issues. Amazing staff.

Non

We stayed for 3 nights and had no issues. Very cozy place to stay. Thank you

Very close to food, and plazas.

Good breakfast! Clean room! Just the blowdry, pls check. No hot/warm air was coming out

The only thing was the walls were thin and the couple down the hall was partying very loudly all night

Room was clean, facilities were nice. It was perfect for our one night staycation

Large room, very clean. Hotel has been recently updated and felt fresh! Also loved chocolate chip cookie upon check-in, workout room, free coffee/breakfast.

The breakfast wasn't the best but it was better than expected.

Room was nice and so was bathroom. Staff was good. TV offerings were very weak. Now in Dallas, they did not have the Sunday night Cowboys game on NBC. NBC was not even a choice in the rooms, only the lobby. Unbelievable.

?

Loved the hotel all around! Wish there was more breakfast space or trays to carry up food for families, but everything else was perfect!

The front desk was exceptionally friendly even when we arrived late into the night. The room was especially clean and sheets freshly laundered. I loved the well thought out layout of the room. The complimentary breakfast was exceptional and I appreciated how clean and well stocked it remained until breakfast ended. The pool was quite beautiful too. Overall, I was incredibly pleased with my stay and hope to be back to enjoy this well managed hotel in the future.

Finally, I highly recommend this hotel.

Todo muy agradable

Friendly staff clean hotel

The property is very clean and the staff are very friendly and professional.

Hotel was really nice and clean. Looks updated compares to some other Hampton Inns. Check in service was friendly and easy. This one had a half basketball court, mini golf area and a nice pool. Rooms were clean and smelled good. Air conditioning worked well. Breakfast was great and clean area. Would be back again

The property is nice, the breakfast is great and the guest service was amazing! Specially the reception was very nice, she gave us a room the suits our need ( I was with my wife and kids) and she was very helpful in every aspect! Highly recommended!

Clean and quiet