Cambria Hotel Richardson - Dallas
About Cambria Hotel Richardson - Dallas
Comfortable Accommodations Cambria Hotel Plano - Richardson Garland in Richardson offers family rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, private check-in and check-out, and a fitness center. Dining and Leisure The modern, family-friendly restaurant serves American cuisine with breakfast options including champagne, local specialties, and fresh pastries. Additional facilities include an indoor swimming pool, sun terrace, and bar. Prime Location Located 2.7 mi from Historic Downtown Plano and 17 mi from Dallas Love Field Airport, the hotel is near attractions such as Southern Methodist University and Angelika Film Center. Guests appreciate the room cleanliness and attentive staff.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel generally receives positive reviews for its cleanliness, comfortable beds, and friendly staff. However, some guests have complained about issues with WiFi, parking, and breakfast not being included. Noise and housekeeping issues have also been mentioned in a few reviews.
- Cleanliness
- Comfortable beds
- WiFi issues
- Parking problems
- 5/5
Well located property. Lots of places to eat around the property. Large clean room. Would recommend. Good price.
- 5/5
All in all this is a nice, clean, comfortable hotel. We do shows all over the DFW area every weekend, so as long as we are 45 mins away or less, we stay at this hotel. Beds are comfy and the rooms are nice.
- 5/5
It was a great trip and the hotel was nice and clean.
- 1/5
The room I had was right above their front door so every time it opened and closed it sounded like someone was rolling around stomping on the ceiling. The hotel was dingy. Looks like they are deferring maintenance and cleaning. Don’t stay here for business. I slept in my car.
- 5/5
Clean room and comfy bed..only thing is shower could use a lot more pressure but overall was a great stay
- 5/5
Rooms were clean and staff was great.
- 4/5
I
- 5/5
Very nice and accommodating
- 4/5
Very good
- 5/5
The hotel is so cute and the staff is always so nice. I love how close it is to so many different kinds of restaurants. I love to stay here anytime I am in the DFW area
- 5/5
Cleanliness
- 4/5
Nice Surrounding Area and parking Don’t have fresh coffee in the morning
- 5/5
Well located property. Clean, quite and well maintained. Friendly staff. Lots of places to eat around the hotel. We will stay here when we are back in town in a few weeks.
- 2/5
The required a $100 deposit for incidentals but they could not provide a receipt for it. I asked to take a picture of their screen. The reviews I read before staying here paints a much different picture than what I experienced. I would not return to this hotel.
- 4/5
Good hotel. Unique room design. Kind of dark in the rooms but that’s not always a bad thing. Parking sucks as there are several restaurants sharing parking lot
- 5/5
Staff was great! Room very clean.
- 4/5
It was a pleasant stay very convenient restaurants and shopping nearby....very nice room with good amenities the only thing I believe i was giving a handicap room that I didn't book online but I believe they were limited on rooms...I had to take a bath either the shower didn't work or I just didn't know how to work it lol it was for the handicap...that wasn't a deal breaker for me I would definitely stay again 😊
- 3/5
First room had a bad odor as soon as you walk into it. The second room, the bathroom was dirty. Mirror had stains on it. The toilet was dirty and there was a towel on the floor already. The towel felt sticky. Will not be staying at this location again.
- 5/5
Room was great, super clean and nice. Check-in was super quick and the lady was great. Pool room smelled musty but the water was really warm.
- 5/5
We really enjoy staying at the Cambria and this time we were able to bring our dog, making our stay even better. The hotel is clean and comfortable and the staff is friendly and helpful. Our coffee maker wasn't working and they brought us a replacement in just a few minutes. We will definitely be back soon.
- 5/5
Very clean and friendly staff!!! An overall great stay and experience
- 4/5
Everything was good except the shampoo and body wash wasn’t refilled. The neighborhood was safe and everything was good besides the body wash and shampoo wasn’t refilled.
- 5/5
Staff at front desk were amazing. The dining area staff were very helpful and the one person I had interacted with at the bar (Laura) was fantastic. Would definitely recommend this hotel
- 4/5
No comment
- 5/5
Exceptional
- 5/5
Great stay. Very clean
- 5/5
Loved my stay, it was very comfortable.
- 3/5
Pleasant
- 5/5
Exceptional
- 4.5/5
Very well maintained.
- 4.5/5
Very well maintained.
- 5/5
Rooms where clean, staff was very pleasant, good breakfast and close to everywhere I needed to go.
- 4/5
The hotel was nice enough and clean for the most part. When I first checked in, the woman at the desk was not the nicest but everyone that I spoke to after that was kind. The bathroom was definitely a little worn down. The handicap bar was broken and part of it fell while I was showering. The water pressure was definitely lacking and was not kind to my hair. Overall, it was a fine experience and was good enough for what I needed for my stay.
- 4/5
Very good
- 5/5
Exceptional
- 3/5
Pleasant
- 2.5/5
I liked the location and the layout of the property. I don’t like that the cleaning staff doesn’t throughly clean everything. Even if it looks like no one use the sleeper sofa, still check it between stays to make sure.
- 2.5/5
I liked the location and the layout of the property. I don’t like that the cleaning staff doesn’t throughly clean everything. Even if it looks like no one use the sleeper sofa, still check it between stays to make sure.
- 4/5
The room was very clean, bed was comfortable, breakfast left a lot to be desired - we had vouchers for the breakfast but were still charged 30 dollars for food that was definitely not worth the price. Save your money on the breakfast, honey berry is a two minute walk and has great food. We were charged a hundred dollar hold as well which was not mentioned in the email or in Expedia and was card only, we checked out at 11am this morning and it is not 6:30pm and we havent received the 30$ refund for the breakfast or the 100$ deposit back. Overall stay was great, biggest issue is just the breakfast and financial communication.
- 4.5/5
Pillows were too big
- 4.5/5
Pillows were too big
- 5/5
I loved everything it was an amazing stay
- 5/5
Absolutely great hotel, awesome staff, beautiful rooms, very convenient for food and shopping I loved everything it was an amazing stay
- 4/5
The manager was very helpful. I had mistakenly booked an earlier reservation and she happily agreed a refund. Would definitely stay again.
- 4/5
The manager was very helpful. I had mistakenly booked an earlier reservation and she happily agreed a refund. Would definitely stay again.
- 3/5
Cleaning could better
- 5/5
Honestly what a great stay! It as quiet in the room floors. There was activity in the lobby-singles, families & couples just ppl enjoying themselves. I did not get to make it to the pool but intend to on my next visit. We cancelled a reservation at another apartment hotel style in Las Colinas due to state of the rooms and were scrambling last minute to find a nice plc to stay. This hotel worked out better than we could have imagined. Rooms are NICE & clean! Cleaning staff very friendly & helpful. Front desk ppl are so kind & warm. 10/10
- 5/5
Overall a very solid hotel option that served the purpose of our overnight stay perfectly
- 4/5
It was great!
- 1/5
Había pagado 2 cuartos en expedia y cuando llegamos me dijeron que en la reservacion solo era uno. Personal de expedia llamo y lo dejaron en espera. Muy mala experiencia
- 5/5
erty
- 5/5
Always an amazing experience every time that I stay here!
- 5/5
It was a good stay
- 4/5
This hotel has very clean rooms that were cleaned everyday when occupied by a guest. The staff was responsive and professional. Well organized breakfast serving staff.
- 2/5
I was really disappointed with this property. The shampoo and conditioner containers in the shower were rusty, and the bathtub appeared to have been painted, with the paint chipping off. There were no dog amenities available, which was an issue since I brought my dog. Outside, there was a lot of dog poop scattered all over the property, and there were no trash cans. In the bedroom, there were stains on the walls, and the hallways were dirty with miscellaneous trash that wasn't large enough to pick up but was definitely noticeable. It seemed like a vacuum cleaner could have done a much better job cleaning. Just overall gross, in my opinion. Would not stay here again.
- 4/5
GOOD 100
- 4/5
Hotel was nice staff was great.
- 5/5
The room was very clean and comfortable
- 3/5
Good hotel beautifully but the staff doesn’t help a lot
- 1/5
When strangers walk into your room with keys given to them from the front desk at 11PM while you are sleeping with your family, that would seem to be a LARGE problem, but evidently, for the Manager at the Cambria Hotel, the corporate owners and franchisor or franchisee (Choice Hotels International) or Hotels.com, this is considered "Business as Usual" and your inconvenience is not even worth an apology or $100 refund. You need to be careful putting your family and yourself at risk at their hotels. I would think putting your guests' safety first might be important, but that was not the case. Please be cautious of this group and watch the fine print defining the lack of responsibility, professionalism and disrespect.
- 5/5
It isn't perfect, but it's a nice, CLEAN hotel with great staff. Recommend it for any budget travel. (~$100-$120/day as of writing) Positive: Cambria was very clean, and the breakfast staff, Liliane and Susan, made my me and my boyfriend feel very welcome and comfortable. No clue what they make, but they definitely deserve raises. Really though, all of the staff were extremely pleasant and helpful. It was nice not to be treated like an inconvenience for once. IYKYK We enjoyed a romantic evening in the indoor pool. It was late, but still within hours. The pool has lighting that slowly changes color (very cinematic), and it was nice and warm. The room is spacious and very clean, especially the floors. I ACTUALLY felt comfortable walking barefoot. Seriously! Negative: The water pressure is terrible. That's my one big gripe. As a thick haired girl, it took FOREVER to rinse my hair. If I could change one thing, it would be the water pressure. A LOT of water gets on the floor. Position the bath mat so the center is in line with the edge of the shower glass. Hang it up afterward to dry. It's an effective workaround, but the mat will be totally soaked. The website claims it offers "soundproof" rooms. They aren't. At all. It's very easy to hear people/dogs in the hallway. Not much closet. No dresser. I would have liked more hangers or some drawers, since I was there a week, but that is longer than most people. FYI, the mini fridge has no freezer, so don't buy ice cream.
- 4/5
Good
- 3/5
Room smelled like wet dog !! No free breakfast
- 5/5
Great stay ! And bed was super comfy!!
- 5/5
When we first walked in the hotel we were greatly with happy faces and smiles the ladies there were so great and friendly. The hotel smelled so so good I couldn’t believe how clean and fresh it smelled.
- 5/5
Very clean and friendly staff. Excellent amenities and the location was perfect. Price can’t be beat!
- 5/5
Great stay and flexible location
- 5/5
The property was in a nice location and was clean. Beds were comfortable.
- 5/5
Everything was good
- 5/5
Modern and clean, excellent staff, great breakfast..,
- 5/5
Great Place to stay for a very affordable price
- 5/5
.
- 4/5
great room and location. bathroom shower has only one door so water tended to leak upon taking shower. otherwise great stay.
- 5/5
We thoroughly enjoyed our state. The lobby is impressive, the employees are more than helpful or wanting to help. There’s a bar and restaurant on site however, if you need to go out, there are many well-known places to eat in the vicinity. Also, there is breakfast and dinner places centered around the parking lot. The parking is somewhat difficult during busy times but plenty of places to park just not close. A person that is sensitive to smells if I have one thing to say that the hotel could fix is reduce the strength of the air freshener in the lobby. It is pretty strong.
- 5/5
The hotel was clean, the rooms were nice, and the staff was amazing. I also really enjoyed the indoor pool. I will be going back again on my next trip
- 5/5
No issues will stay there again
- 5/5
Clean room, very quiet great price, just what I needed for a quick business trip. Walking distance to restaurants they are in the same parking lot.
- 5/5
Excellent experience!
- 1/5
This hotel was nasty and sheets weren’t clean
- 5/5
Staff was very nice and hotel was nice and clean. The room was very spacious which was a plus.
- 5/5
The rooms where clean and the staff was great, it had many restaurants within walking distance great location.
- 3/5
The hotel was peaceful, had some great amenities, beautiful views, amazing staff, a nice pool, and a gym with good equipment. However, the gym area needed some dusting. The room was relatively clean overall, but unfortunately, there was a noticeable bug infestation in my room. The staff was very kind and promptly moved me to a different room, which I appreciated. However, the experience was still concerning and ultimately affected my overall stay.
- 5/5
The staff was exceptional. Susan the waitress was fantastic and a lot of fun to visit with. The temperatures outside were extremely hot but the hotel lobby and the rooms were col and comfortable. The breakfasts in the hotel restaurant were very good. The rooms were very nice and the bathrooms had adequate room for two people to prepare themselves for the day.
- 5/5
Great staff & good breakfast. A little pricey for breakfast though
- 4/5
Good value for the cost. A little ways away from downtown
- 3/5
Staff changes everyday they are hiring, receptionist loud telling us she is leaving, roch in my room and they didn't offer anything to make it up to me, receptionist didn't know what's the closest store. Wanted another deposit after I suggested that I might extend my stay. Breakfast looks depressing snd expensive. No one is taking their breakfast because of that
- 5/5
Mary at the front desk is awesome! Made our stay pleasant!
- 5/5
Great service
- 2/5
The room was very dirty. Old blood was on the top blanket and bled through the sheet. There was also blood on the wall near the bathroom. In addition, the shower was dirty. Hair was still on the shower wall. We were very uncomfortable. I would not return.
- 5/5
Everything was amazing!!!
- 3/5
They hotel is overall clean but the room we stayed in seemed like no one had ever been in that room. The sheets on the bed were dirty and the blinds to shade the sun out the room didn’t work. It took them a whole day to come in there to fix the issue. The internet lies about the food being serves until 10 they actually close at 8 and so does the breakfast we went for two days to get breakfast and dinner and they were both closed before the times they mentioned. This was the second chance idk if I’ll give them a 3rd. Stay but be cautious and check your beds! Forgot to mention their parking is terrible. They share it with 3 other businesses and it’s super hard to find a spot!
- 4/5
The rooms and hotel itself were super clean, my only complaint was the hotel itself (not the room) had a very weird and strong smell. I’ve stayed in this hotel twice before and never experienced it having an odor.
- 5/5
That is one of the best hotels in state
- 5/5
Pretty good stay. Friendly staff.
- 4/5
The staff was very kind. We just had issues with our sink, it started leaking. Also a delay in getting our room because there was no available rooms ready.
- 3/5
I had some concerns that I made sure to text their messaging service about. First night a roach crawled over my laptop, in which I switched beds. Sink wouldn't drain and there was no conditioner. I also found possible stains from bed bugs after itching throughout the night on my final night's stay. I made sure to tell the reception desk after not receiving a message back.
- 5/5
Clean & very spacious & nice..Staff was awesome..
- 5/5
N/a
- 5/5
N/A
- 5/5
This is a great place to stay. It’s close to wherever you want to go. I will stay here anytime I go to Dallas.
- 4/5
The room was really nice and affordable! The Bluetooth mirror was a really nice touch. Would come again
- 5/5
Easy check in and pleasant staff
- 3/5
Parking is horrible.
- 5/5
Breakfast. Clean room
- 5/5
Loved it
- 3/5
It states restaurant but only 5-6 items on mmvreakfast menu.
- 4/5
Parking is always a problem at this location
- 4/5
My room was cleaned but once the 3 days I was there and the bed was never cleaned
- 5/5
Clean room
- 5/5
I paid for breakfast and the staff didn’t show up to cook.
- 4/5
Clean rooms and staff were friendly
- 3/5
The room was very comfortable and had walking distance dining.
- 3/5
When you walk into the front desk, the receptionist was very kind and polite. When we walked into the room, we noticed a bit of dirt on dirt on the floor, but other than that, everything was good.
- 5/5
Fabulous hotel with great restaurants nearby.
- 5/5
They were clean and polite and very helpful
- 5/5
The rooms are very nice for the price, and overall the hotel is quiet and clean. There are also lots of restaurants options in the area. I’m sure I’ll be back again.
- 5/5
The hotel was very nice & clean. It was beautifully decorated. The beds & pillows were very comfortable, & a good quality. We wish we could have stayed longer.
- 5/5
Everything about this stay was top notch!! We will definitely stay there again!
- 1/5
They canceled my reservation after I was told a late check in was fine.
- 4/5
No toothbrush was provided, and the room floor was sticky.