Baymont by Wyndham Plano

It was clean and quiet and the workers was nice

Everythinf Nothing

The disrespected people customers

We left immediately bc the lobby smelled of drugs and felt unsafe!!!!!!

Very dirty. There was urine in the toilet when I checked in. The rooms were very dirty. I saw black mold on pictures hanging on the walls. There were sketchy men hanging around. I felt very uncomfortable and unsafe at this hotel. I didn't stay overnight.

The staff are incredibly kind, welcoming, and always happy to help. A special thank you to Manish at the front desk. He was exceptionally friendly, professional, and went above and beyond to make sure we had everything we needed. His kindness and outstanding customer service made our stay even more enjoyable. I truly appreciate the hospitality from everyone here. I highly recommend this hotel to anyone looking for a clean, comfortable, family-friendly hotel with amazing staff at a very reasonable price. I will definitely stay here again whenever I'm in the area!

Everything was excellent

Clean room. A/C was nice. No a/c in lobby or hallways.

If you are the type of person that worries about everything, don’t stay here. I don’t think you will be happy and only leave a bad review. Glad I stayed, excellent price and my three night stay was pleasant, safe and restful. Thanks to the staff.

Very bad smell,smoking outside

When we came to our room, the room it was a lot of cockroaches. We stayed because I arrived very late that night; if it had been earlier, I would have requested reimbursement, and we would not have spent the third night. I decided to move to another hotel. Bad experience overall

The staff, the house keeping, nasty sheets trash still in room

This property appearance was very disappointing. It was like a section 8 community

The blueberry muffin was the only thing that was good and the coffee was good. The location sucks. Everything

The blueberry muffin was the only thing that was good and the coffee was good. The location sucks. Everything

The room had roaches and the cleanliness was a 1. Sheets, floors, night stand, bathroom all had not been cleaned! The side of the bed smelled like urine! It was horrible.

We arrived and cancelled our room after we saw the condition. There were roaches and unsavory people hanging around the lobby and property.

Good service

The rooms were clean, but there was a strong smell of Marijuana throughout the inside and outside. The staff member that was in charge of the breakfast area was rude and snapped at guests. The pool was not open. The website stated there was a pool but it was closed. The Ice machine most of the time has no Ice. The front desk staff was very pleasant and cheerful.

Good

Breakfest & checkin! Halfway smells, room condition very poor, TV did not work, moved to another room, no hot water! Picture show dirty shower, wood block holding up sink worn chair, etc.

The room was clean and very quiet. The breakfast supply could have been better. Out of most everything.

I asked for a downstairs room and was asked if I had any disabilities. When I said I'm just autistic and have alot of stuff (cause I didn't want to argue about the fact he should never asked me that) I was talked down too. The website said a full breakfest bar which it wasn't. Will not stay again

Breakfest & checkin! Halfway smells, room condition very poor, TV did not work, moved to another room, no hot water! Picture show dirty shower, wood block holding up sink worn chair, etc.

Hotel had mold and a barking dog. You're sent a message after check in telling Expedia NOT to call and ask for a refund under any circumstances. I suspect that people arriving and calling to ask to cancel their stay happens often.

stains on walls and curtains,

The people were nice and fun to talk to, but I just wish it was a little cleaner. My room smelt a lil funky but oh well.

Very good

Very poor

Nothing to look at in the area

Coffee Nothing to look at in the area

Breakfast was always made for us fresh clean room and plenty of heat and air conditioning for the hot summer days and a cold winter nights if you ever get a chance to meet Alex he's a good friend of mine that's how I was able to beat him because he works there very caring and nice guy and very helpful and knows his job this guy deserves a nice promotion that I hope he gets in the near future very deserving kind soul . Management has worked very hard keeping the property very respectable and red of all the troublemakers that wants flooded the place I can honestly say has done a really good job cleaning the place up safe for all customers and employees with 24 hours by the local police in high tech cameras on property very safe place to stay for everyone and shout out to the rest of the staff and management for always being there for me and helping me when times were rough for me and hope to visit again soon love you guys. Eric Mcneal

The place was a dumb. Room looked like it hadn’t been cleaned. We stripped the beds and used our own bedding. The wash clothes looked like they hadn’t been washed. We used our own stuff. Not worth staying at

The breakfast was terrible we left the hotel to find some breakfast. The air conditioning worked good, the chair in the room was in poor shape, and the sheets had stains on them.

The lobby and hall ways smells like pee and the room I had stunk as well but not like pee like someone lived there a long time and their smell stayed behind.

The hotel needs immediate upgrades but the staff is exceptional!

Price at first. Walls have stains, chair had huge stains, drywall repair was cracking, tile to wood floor transition piece was broken, gnats flying around, beetles, dirty fridge, hair on the shower walls and towels had pink & rust color stains on them

Walls have stains, chair had huge stains, drywall repair was cracking, tile to wood floor transition piece was broken, gnats flying around, beetles, dirty fridge, hair on the shower walls and towels had pink & rust color stains on them

I didn’t care for the property at all . It was in a pretty rough area .and when I got to the floor I was staying on it was a very strong smell of weed .

I didn’t care for the property at all . It was in a pretty rough area .and when I got to the floor I was staying on it was a very strong smell of weed .

The breakfast didnt even have eggs, they only had waffle and potatoes for warm food. The hallway smelled like weed. The staff did the best they could with the people that use the hotel. Out tub was painted over, the door of the bathroom 332 has a hole on it, the tv would not connect to the internet. We are not coming back there.

AC was not working properly, room was not at all clean, many cockroaches were found in the room. Can smell cigars everywhere in the hotel, safety wise its not at all recommendable. Very uncomfortable to stay with family

Breakfast items not available even though we had breakfast 2 hrs before closing.

Great staff and great breakfast

The staff is awesome but the hotel is in desperate need for upgrades badly. The hotel smells heavily of stale smoke. My toilet handle is very faulty.

Hotel was filthy. Sheets had hair and spots so we requested for clean set which we changed ourselves. There were roaches in the bathroom, dust on furniture, door security latch loose, repairs on bathroom door were horrible and floors were filthy. I can't believe it's part of the Wyndham hotel chain. Wyndham should revoke their name and not be associated with this hotel. Will not stay at this hotel ever again!

Nice staff. It's just an old building and certainly smells like it. Very thin walls, the ac didn't seem to keep the room cold. The toilet was not attached to the ground. One lightbulb in all lamps.

John at the front desk was AWESOME!!

Definitely shouldn’t cost over $100 a room. Lobby stinks, Room had damages, Offers Free Breakfast but Its just continental(Cereal/Pastries) excepts for waffles.

good

Fantastic staff, however due to the cleanliness of my room as well as the constant odor, I felt it best to end my stay early

With

Bathtub and shower need upgrading, breakfast was meager. Staff not personable at all.

The room should be taken off market and the ac/heater plus the hair dryer needs to be replaced. The countertop needs to be fixed. It's being held up by a 2x4 at 1 end. Not Good.

The ac/heater made a loud sound when it came on and I notified the front desk about it Friday when I got in my room and asked for another room on the 3rd floor and it never happened. Plus the hair dryer doesn't work properly, no heat coming out of it. And the bathroom counter is being held up by a piece of 2x4. That room needs to be taken off market and totally fixed before being rented to anyone else.

No water alllll stay wants to charge me full price

Not clean…….strong cigaret smell inside the room….

The room was okay. Just felt bad of the breakfast. The piggies were burnt😭 pancake not good tasting. Although, price is good . Not expecting that much.

Room is clean and staff are very nice

Booked a king size bed and was given a double queen. The room smelled like absolute mold and musty. Dead cockroach in the tub and live one crawling around in bathroom. Shower curtain looks disgusting. Stuck pieces of hard candy on carpet. You can’t connect the tv to the WiFi to stream anything. And the toilet barely flushed. I was told I would be refunded my final night but I have not been.

The staff was super helpful and I stayed while my tiny home was being remodeled for 3 week they were more than accommodating the housekeeping is a Joy they clean everyday the

The staff is helpful and friendly it's not been a bad stay it's been quiet peaceful

It was all good.

Not good

It’s an inexpensive hotel but was very convenient for my visit. I saw one lady carrying out a huge bag of food one morning- she reminded me of a homeless person. There was a pile of luggage in a corner of the hotel that was there during my 3 day stay. It was the same luggage all 3 days.

Based on the condition of the hotel and other observations we didn’t dare eat the free buffet breakfast. We couldn’t get out fast enough the next morning. We canceled our reservation for the following night and ended up making reservations at a Drury Hotel which was fantastic and I highly recommend.

Nothing needs to be said!

Places horrible filled with roaches

We had not even checked into the room when another customer was checking out without staying due to roach infestation. This is the second time I’ve tried to stay at a Baymont and the smell and suspicious activity prevented us from staying.

It's a nice place

Lovely staff!!

Lovely people!

They are clean and very nice at the front desk

I had a used towel hanging on the back door of the bathroom Room was decent Bathroom is small and no place to store your soap or body wash in shower Overall I would stay again

Great place to stay when apartment complex is acting up and fixing AC!

Staff was very attentive. Pleasant stay. Some fixtures in thr room need attention, but oth than that thd room was good.

Continental breakfast was terrible

It was cheaper than surrounding properties and the AC worked. Aside from that, sleeping in your car might be a viable option instead. Facility was lacking maintenance, staff was scarce, sheets were dirty, and breakfast offerings were a joke. Rotten bananas, stale bagels that crumbled, bread that birds wouldn’t eat, and the only things I felt safe in consuming were cereal and coffee creamer.

Nothing

The sheets were dirty and stained. The beds were uncomfortable. There was a cockroach in the bathroom. There were unsavory people loitering in the parking lot.

Hotel is in terrible shape. Nothing works the way it should. The sheets were filthy. The breakfast might be ok but I wouldn’t know because I left as soon as I could.

Heavy Marijuana smell begins from the lobby, the moment you step into the hotel, and everywhere until you go to your room. I stayed a week, and the smell never went away. WORSE HOTEL EVER. Everything is broken and dirty, with bugs in the room. When I say everything, I mean EVERYTHING. People (looks kinda homeless) smoking WEED all over, LIKE outside the hotel, every single entrance, swimming pool, etc. This type of hotel shouldn't be listed by Orbit at all. VERY VERY DISAPPOINTED..

Brea

Great place

Bad smell in the room specially when I enter

I hope Expedia also will move away from occupation tourism in the West Bank, and also accurately state that the rooms here are not refundable. On night two, the manager also kept bugging us by repeatedly knocking the door to check how things were going, while also being non-responsive to the concerns we shared about the first room. The bathtub was peeling in both rooms. The breakfast is understocked and kinda sad. Smells like smoke throughout the entire building despite it supposedly being non-smoking. I was able to find better places nearby with similar prices at the end of our reservation, so take the extra effort to look for them. This one is not the worst out there, but it's pretty uncomfortable. The employees seem to be the only good elements of this place.

While brushing my teeth a roach ran across the mirror. Hotel hallways smelled dank like stale weed and cigarettes. There was a homeless guy in the bushes eating pizza. Breakfast was lackluster. They were serving small pigs n a blanket, they put out a total of 6 out while I was down there for 30 minutes. Several people came down and there was nothing left. Don't know what I was expecting for $70

Though there was a bit of a hiccup over my reservation, I was checking in super late, the hotel honored the reservation and told me that I could clear up any discrepancy in the morning. The staff was extremely helpful, especially the night guy Alex.

Close to business area

Loved it

It was convenient for where I needed to be. The place was very dirty there was black curly hair in the beds there was dirt and Lent all over the beds the floors looked at their head they had not been vacuumed, the bathtub could only get hot water so you can barely stand to shower the knob was broken and you could barely turn the water on. There were signs everywhere that said 100% smoke-free however the entire facility smell of cigarette smoke marijuana smoke cigar smoke and very stale

I would not recommend this place to anyone. Fake reviews online and the photos are deceptive

Property maintenance is very bad.. Room are very

Great older property

Everything has stains on it from the pillows to the shower curtain. There was dirt on the toilet lid and shower curtain. And when I was about to jump in the shower a roach crawled out from the cracks in the wall. Was here for two days for a concert and would never go back!

Had a good & quiet time. No issues

My experience wasn’t pleasant at all. The place needs a good cleaning. They need all new sheets! Even the coffee was horrible.

Overall nice place to be.

Spotted cockroaches coming out of ice machine. Beds were too high up, not very family friendly

Nice staff

Great stay

Overall not bad for the price, but bed sheets are mostly not clean. Shower tabs are old. Still good place to be .

This is a terrible place. The place has a distinct smell to begin with, beds were made, but there were visible handprints on the headboard, bathtub was filthy, refrigerator was not getting cold and the freezer part was iced over -there was also a drink that was left inside it, the elevator was trying to go up and the door was wide open when it did that (we used the stairs every time after that), and the upholstery on the office chair was tattered and peeling. I’ve never felt this unsafe and uncomfortable in any rental. The young man at the front desk offered a full refund, and we appreciated that.

The breakfast was horrible; burned pigs in a blanket and weak juice.

By far one of the worst wydham hotels ive stayed at. Not clean at all.

It’s at a convenient location good size rooms but it’s nasty. I saw roaches and room smells like cigarette smoke

The hotel was disgusting - garbage left in corridors, not collected, cockroaches disgusting state of the freezer with black mould and dirty bath etc etc etc

Our stay was pretty good and staff was friendly.

Dirty ,rust,roaches...

Hhhh

Calm down and hear the problem out before you just react. Good customer service goes along way. Alex is great!

Great stay

The walls in the room had terrible patch work. The smoke detector was damaged. There was a roach in the shower. When i asked for an extra pillow or more towels, he said they were out. It was a terrible experience.

The morning time staff is a bit rude.

Loud and noisy. Staff not friendly. Hallways lined w trash, stinks. Bugs, roaches everywhere. Rooms run-down, furniture soiled, stained and dirty. Place should be condemned.

I'm going to reserve my opinion, but it is a place where I will not consider on my work trips to Plan Tx

I stay there for 5 night and had no room service to clean the room and had to stop the staff in the hall to get fresh and clean towels.

Hotel was clean and provided a comfortable room.

The room was nice and clean. Very quiet

We arrived after 1 a.m. We thought the room was ready because the reservation was made several days ago and we paid early online. But it seems they gave us a room that was out of order. The bathroom was dirty and had mold. The towels were yellow and the bathroom curtain was yellow.