Holiday Inn Express & Suites Austin North - Pflugerville by IHG
About Holiday Inn Express & Suites Austin North - Pflugerville by IHG
Comfortable Accommodations Holiday Inn Express & Suites Austin North - Pflugerville by IHG in Pflugerville offers comfortable rooms with air-conditioning, free WiFi, and modern amenities. Guests enjoy amenities such as a fitness center, outdoor swimming pool, and a lounge. Convenient Facilities The hotel features a business area, 24-hour front desk, and free on-site private parking. Additional facilities include a fitness room, electric vehicle charging station, and bicycle parking. Dining Options A continental buffet breakfast is served daily, and guests can also enjoy streaming services and a coffee machine in their rooms. Prime Location Located 6.8 mi from Dell Diamond and 23 mi from Austin-Bergstrom International Airport, the hotel is near attractions like the Capitol Building and Austin City Limits. Guests appreciate the attentive staff and excellent room cleanliness.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
Guests generally appreciate the cleanliness, spaciousness, and modern amenities of the rooms, as well as the stunning views and convenient location. However, there are consistent complaints about issues with check-in, lack of room service, and unresponsive or unhelpful staff.
- Clean, spacious rooms with modern amenities and beautiful views
- Convenient location with easy parking and access to nearby facilities
- Issues with check-in, including long wait times and reservation mix-ups
- Lack of room service and unresponsive or unhelpful staff
- 5/5
I recommend this place. Very helpful and friendly staff. Very clean room. Food was excellent.
- 5/5
Room was clean. The staff were exceptionally helpful and very friendly. Breakfast was decent.
- 5/5
Exceptional
- 5/5
It was a good overall stay
- 4/5
I liked that the had a lounging area outside, they had hot food for breakfast as well as cereal
- 5/5
The hotel was very clean. The room was spacious. The breakfast was great! We go to the Pflugerville area often to visit family and will definitely stay at Holiday Inn Express again. The price is right.
- 5/5
Location in a very busy area
- 5/5
Friendly staff Never offered bacon for breakfast
- 5/5
The staff here are very nice and friendly people.
- 5/5
Friendly staff Never offered bacon for breakfast
- 5/5
Very clean hotel, breakfast was really good we were very pleased with our stay
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
A/C worked great so room was cool enough at night! Good water pressure & breakfast.
- 4/5
This hotel was nice. It was in a good area and had a great breakfast. The room seemed clean until we went to leave and was checking under the bed we notice a few pieces of trash including a blister pack to cold medicine pills. Other than that we had a great stay.
- 5/5
Exceptional
- 5/5
Friendly staff, clean hotel and amazing breakfast!
- 4.5/5
The Breakfast limited and not tasty. The price was very affordable.
- 5/5
Very clean
- 5/5
Excellent
- 5/5
Very clean, staff at check in very friendly and helpful. Good breakfast
- 5/5
Very clean, staff at check in very friendly and helpful. Good breakfast
- 4/5
Angela was very helpful, polite and friendly. I truly appreciate her customer service. She never made you feel as if you were bothering her when I had a question.
- 5/5
Amazing stuff. So attentive. Loved the atmosphere. So beautiful and clean
- 5/5
Great breakfast and super clean room
- 5/5
Exceptional
- 4.5/5
Location was great…in the center of food places & retail stores and just off the expressway. Love the fact there was a walk-in shower (no tub which I never use in hotels). Free breakfast was a nice and the staff was wonderful. Large king bed but was a little too soft.
- 4.5/5
Location was great…in the center of food places & retail stores and just off the expressway. Love the fact there was a walk-in shower (no tub which I never use in hotels). Free breakfast was a nice and the staff was wonderful. Large king bed but was a little too soft.
- 5/5
Everything thing was good.
- 4/5
Staff friendly and room is comfortable.
- 5/5
Very good N/A
- 5/5
Very good N/A
- 5/5
The hotel was very clean and the breakfast was great. Enjoyed our stay
- 5/5
Really nice stay. Hotel is clean and very good. I really enjoyed my stay there!
- 2/5
The team was friendly and helpful and breakfast was good.
- 5/5
The property and the room were very clean and the staff was very friendly.
- 4/5
Love the breakfast
- 5/5
The staff at the Holiday Inn Pflugerville Tx. Is excellent. Angel was great in helping us replace some pillows in our room. My family members have severe allergies to feathered pillows and she went out of her way even while working the front desk to make sure we had pillows. Angel …… a great big Thank You.
- 4.5/5
The carpet was damp and slightly sticky on bare feet
- 5/5
Angel at the front desk provided an exceptional customer service since the moment we walked in. The room was very clean and thr bed was super comfortable. We really enjoyed the pool and the breakfast was great too.
- 5/5
The check in attendant was so helpful and welcoming!
- 5/5
Parking
- 5/5
Great location
- 5/5
Excellent location, Very new and clean hotel. Would definitely recommend
- 5/5
Exceptional
- 5/5
Great location to shopping/food options, room, pool and breakfast were great and staff was exceptional- especially Angel. She is friendly and very attentive to details. We will stay here again!
- 5/5
.
- 5/5
Staff made the stay…both that I dealt with were extremely friendly and helpful
- 5/5
Cell phone reception is horrible in the area.
- 5/5
The location is close to everything we wanted to visit. It was clean and there was a good breakfast. Coffee was good.
- 5/5
The location is close to everything we wanted to visit. It was clean and there was a good breakfast. Coffee was good.
- 5/5
Impressed by front desk. Attentive and friendly. In my opinion that’s what makes me come back.
- 5/5
nice 👌 and clean Berry nice staff 👌 great breakfast 👌
- 5/5
The room was clean and comfortable. Breakfast was wonderful. The staff was friendly, warm and welcoming. Very nice place to stay!!
- 5/5
Very clean room, Excellent neighborhood easy shopping good breakfast we were very happy with the service. Only problem my wife has a long hair very low water pressure to wash her hair. Also I requested no ground floor I did get the third floor but the person above my room was very noisy late at night and 5am in the morning. Everything else we had a good night stay.
- 5/5
Clean, friendly staff and good breakfast
- 5/5
Great location, clean room and facility. Friendly staff and very helpful. Would recommend and stay again.
- 5/5
Comfortable bed and healthy choices at breakfast
- 5/5
Very clean and a wonderful staff. Love the location!
- 5/5
Very good
- 5/5
Yes
- 5/5
Todo bien recomendado al 100
- 5/5
Great customer service
- 2/5
Hi, We checked in at 11 pm on 1/31. We realized in an hour than heating is not working so we called front desk. It was 61, 62 degrees inside and really really cold. She was unable to fix it or move our room bc there was no availability. Also, I’ve a special needs child and he was already asleep . The heating didn't work all night. It was very cold with temperatures around 30 degree. We informed front desk again this am and they were unable to fix it , told us there’s something wrong . We checked out. No compensation and they asked us to contact Expedia. Please reply to me as I don’t think this is fair to pay full price for a service that was not fulfilled.
- 5/5
Great service. The staff was super nice. It was super clean.
- 1/5
Mystery stains on the bed and lounge chair. Pillows that offered no neck support. No internet or streaming service as advertised. Those are basic amenities at this point. Didn’t work and we were given a IT number to call but after 1.5 hours of being passed around to different techs, no one could figure out why the hotel internet didn’t work. Why would you force guests to sit on the phone for so long figuring out why YOUR internet is down?! Not impressed!
- 5/5
Amazing service and location
- 5/5
Super clean room! Best smelling hotel room ever! Very comfortable and spacious! Loved-loved-loved the bed and bedding! Wonderfully comfy! Highly recommend! We will be back!
- 5/5
I always stay here on Christmas eve
- 3/5
Wi-Fi didn’t work.
- 5/5
Clean room, nice hotel
- 5/5
Excellent accommodations with great staff
- 5/5
Clean. Decent breakfast. Ample parking. Friendly staff. Local and conveniently situated to access
- 5/5
Yes
- 4/5
Our only complaint was that the water pressure was really low in the shower.
- 5/5
Room amenities were great and enjoyed the stay 🎺
- 5/5
Very much enjoyed the stay
- 4/5
The room smelled kind of musty. Maybe it was something that was used for cleaning.
- 5/5
Thoroughly enjoyed my stay will definitely be back again .
- 5/5
The hotel was very clean and quiet. The breakfast buffet was nice. The staff was friendly, and the area had several dinning choices within walking distance.
- 5/5
Excellent service!
- 3/5
For the first time I chose to pay at the property through hotels.com. That was a drastic mistake. This hotel pulled out the funds for my hotels.com charge my credit card for it but when I arrive, they charge me regular room rate on top of that and they said that was their policy. I had a two room stay that was close to $400 booked through hotels.com. However, when I got there, they charge me for two more rooms at their normal rate, which was another $400. And they said that was their policy that they had to bill me for their rooms when they’ve already been paid. This is absolutely ridiculous.
- 5/5
Everything about our stay was great, from the desk staff to the cleanliness of the hotel and room itself. We had a very quiet stay and will definitely choose this location again. Breakfast was also very, very good with plenty of options.
- 5/5
Only complaint was the bathroom showers are older and wallpaper needs help. But will definitely stay there again!
- 5/5
I giving 5 star
- 5/5
Every thing at this location was excellent stai was great. I would recommend this location it has a shopping center in walking distance.
- 5/5
Great stay, able to take care of business from the room. Excellent space, clean and comfortable, great location with every type of shopping nearby.
- 4/5
The place was clean upon arrival. We were greeted with pleasant staff even though we arrived (checked-in) at 9 pm. The facility provided breakfast though the breakfast was the exact same both days (a little variation would have been nice). All staff we encountered was nice. The room was clean. The bathroom was clean. We did get what seemed one towel to be dirty or stained with red markings. We also noticed the bed sheets filled with what looked like pet hair. Based on these two things (the towel and bed sheets) I’m not sure how well the washers are actually cleaning/washing the linens.
- 5/5
Very nice and clean hotel
- 5/5
Nice clean place. Staff was pleasing and helpful.
- 4/5
Front desk staff were amazing
- 5/5
Perfect location and good amenities
- 4/5
Room was very clean and front desk was friendly and helpful. Coffee was cold both mornings of our stay. The hair dryer in our room 305 had no heat. Those were just small things though. Overall our stay was great
- 5/5
Front desk staff brought out fresh coffee at 3 am for our drive to Lexington tx to wait in a BBQ line. Above and beyond!
- 5/5
good stay
- 5/5
Ty
- 5/5
It was fine.
- 4/5
The Hotel is typical for Holiday Inn. Staff is wonderful. Very happy and helpful. The 1 and only complaint is the noise from floors above. I would suggest choosing a room on top floor.
- 1/5
It’s a good hotel, but the people staying above our room couldn’t keep it quiet , I couldn’t even take a nap. I don’t know if they had kids but was a nonstop stomping all day and night
- 5/5
Clean friendly, accommodating perfect a evening out
- 5/5
Our stay at this location has been wonderful
- 5/5
I love this hotel
- 5/5
Away from crowd, noise, but walkable to stores /restaurants so it’s a good location.
- 5/5
Atmosphere
- 5/5
This place was quiet, comfortable with an excellent & friendly staff.
- 5/5
Thank you to all staff
- 4/5
It was close to family
- 5/5
Check in and out super easy.
- 5/5
I stay here every year when I attend the race at COTA. Excellent property with multiple dining and shopping options in the immediate area.
- 4/5
Desk staff was great and room was also great. Although Breakfast food next morning was good, most all items were gone and took a while before any staff came and checked.
- 5/5
Great stay
- 5/5
Enjoyed the location and easy access to shopping and dining. I would stay again any time. Customer service was also very nice.
- 5/5
Very good service and staff
- 5/5
Everything was amazing, great area, great service, great people. This made my Austin experience amazing
- 4/5
Employee that checked us in was wonderful
- 5/5
Good stay for a business trip
- 5/5
very nice
- 5/5
Only stayed 1 night. Room was clean & comfortable. Breakfast was good. Staff was friendly & helpful.
- 5/5
Liked it