Comfort Suites Pflugerville - Austin North

The room had stained carpets and the bath tub had weird marks on the tub. Also there was food left in the fridge from previous people. I would not stay again. We called and asked about the crib and they said you don’t need to bring one. When we got there the crib was extremely stained and broken.

You can smell pot oder in the hallway.

Stayed here multiple times. Good central location. Nice breakfast. Happy to go back.

I gave all five stars to the property and the staff however I’ve been using this property for years and this past week 1 November I was told at the front desk that now they take incidental charges for me the non-incidental charges in some cases, Trump, the other hotels because I never charge anything to my room. I pay for cash so now when they hold your money for 3 to 4 days. It makes me have to look at other hotels as competition went in the past I would book this hotel even if there was a cheaper hotel somewhere.

In a great location, with easy access to the freeway. Breakfast was decent. My only complaint is that our room smelled like wet towels our whole stay.

Clean comfortable quiet location.

Not so helpful at all

Superb

Superb

SUPER comfortable bed and pillows! Great breakfast and nice staff 😊

A few of the staff members were courteous and helpful however, others were plain non personable We had to move to another room upon arrival for various reasons, one being the tub was not going to work for our elderly family member. In the second room that is supposedly specified for handicap guests, there was no rug near shower and water just ran out and made the floors seriously unsafe for anyone staying in the room even though we placed towels on the floor. I would also like to add the refrigerator was literally "falling out" of it's frame or compartment in the 1st room When they moved us to the second room on another floor the horrendous smell of weed was pretty unbearable. We had hoped the odor would have been gone the next morning but it was there throughout our entire stay 4 nights. In addition, a number of times the elevator was inoperable and my elderly family member was unable to navigate the stairs. There was also trash left outside by the elevator next to our room that was very unsettling to say the least and no one had informed us there would be no maid service and/or daily replenishing of towels during our stay. We also were not happy about the TV in our room as the volume was extremely low and could not be adjusted high enough for reasonable listening in that 2nd room. We also got locked out of the second room in the middle of the night, somehow the door locked not of any doing of our own as we had not even been closing the door during showering in that room or messing with the knob/button and had to seek assistance in the middle of the night to get us access to the bathroom. We also could not call the desk from our room for convenience as it continually went to voice mail, even in middle of night. Very disappointment with this hotel

A few of the staff members were courteous and helpful however, others were plain non personable We had to move to another room upon arrival for various reasons, one being the tub was not going to work for our elderly family member. In the second room that is supposedly specified for handicap guests, there was no rug near shower and water just ran out and made the floors seriously unsafe for anyone staying in the room even though we placed towels on the floor. I would also like to add the refrigerator was literally "falling out" of it's frame or compartment in the 1st room When they moved us to the second room on another floor the horrendous smell of weed was pretty unbearable. We had hoped the odor would have been gone the next morning but it was there throughout our entire stay 4 nights. In addition, a number of times the elevator was inoperable and my elderly family member was unable to navigate the stairs. There was also trash left outside by the elevator next to our room that was very unsettling to say the least and no one had informed us there would be no maid service and/or daily replenishing of towels during our stay. We also were not happy about the TV in our room as the volume was extremely low and could not be adjusted high enough for reasonable listening in that 2nd room. We also got locked out of the second room in the middle of the night, somehow the door locked not of any doing of our own as we had not even been closing the door during showering in that room or messing with the knob/button and had to seek assistance in the middle of the night to get us access to the bathroom. We also could not call the desk from our room for convenience as it continually went to voice mail, even in middle of night. Very disappointment with this hotel

Hopefully there is a better laundry facilities. Otherwise, everything is good

Always a good stay. Rooms are clean, staff is extremely nice even when busy. Breakfast is actually very good. Parking is a little slim but still good.

Not the hotels fault. But the road construction does make it hard to enter and exit the hotel grounds

Bathroom vent was loud and sounded like it was about to break and the lights kept flickering, bad situation for someone who suffers from epilepsy.

They offer late chicken. Up until 7:00 a.m. the next day. The front desk was quite helpful upon arrival. The continental breakfast is kind of small but it's convenient. They have a waffle iron and some poultry and that's really cereal and other two juices. There's a pool goes up to about 5 ft deep as well as a hot tubs adjacent from it. It's three floor hotel with one elevator. Pretty quiet right off of the highway.

Clean room

Todo excelente

Property was clean and well maintained.

I think my expectations were much higher because this property was rated as wonderful. It was ok and the rooms were spacious. The workers were nice. However, there is work that is needed in the hallways and restroom.

Good

Had a couple of crickets in my bathroom upon check in. Front desk was aware said it's cricket season in Austin and there is nothing we can do about it and we have no rooms available. Wasn't a big deal for me but my wife doesn't like any type of insects. Other than hotel and hotel staff was nice.

Very good

Cucarachas on the third floor!!!

Very clean hotel and very nice staff and the service was excellent well be a return customer ☺️?

Very clean hotel and very nice staff and the service was excellent well be a return customer ☺️

It was a handicap room. It reeked of cigarette smoke. Sunday morning at 2 AM the building water softener made a terrific noise for at least a half hour making it impossible to sleep. The staff was told of the problem, but could not fix it. My bill was adjusted, but I could not recommend this hotel.

Overall just OK.

The beds and bathroom were clean in our room but I just felt like everything else was grimy. The beds were comfy as well. Despite this, I don’t think we will be back. The carpets throughout the hotel seemed gross and I wouldn’t sit on the couch in the room for the same reason. The hallway leading to our room had a very unpleasant odor.

It’s a little worn down but clean and friendly. Great hotel for the price! Definitely would stay here again.

Clean room

The breakfast it’s decent

Have been coming here for years, the price is really reasonable for the area. Rooms are always clean and very specious (was actually kind of shocked how much space there was) but truly if we are being honest what keeps bringing us back is the staff they are always so kind and welcoming.

When I opened the sofa bed, the mattress cover was filthy with black spots and debris. I took a video and showed the frontdesk agent. He offered to give ME sheets to change it myself. I refused because I didn’t know what the black spots were, didn’t want to touch it, and it isn’t a guest’s job to change dirty hotel bedding. Had he offered to have someone clean and change it, I would have been satisfied. He offered a double room another guest left because it smelled like smoke. I declined, especially since the hallway already smelled like marijuana. I checked another king suite, but its sofa bed was stuck and wouldn’t open. I have video of that too. With no other option, all three of us slept in one king bed. The agent said the manager would address it the next morning. He never contacted me. After returning home, I called again. A female front desk agent was very polite, apologized, took my information, and left the manager another detailed message. I still have received no call, reimbursement, apology, or resolution from management.

Expedia to blame too for listing as pet friendly! Hotel just said I should have called them first to check. Really?

Overall fair price for the few days we were there It was a little awkward getting to the property. Maybe it had a lot to do with the construction going on but it felt like driving through parking lots to get to the front.

It was a little awkward getting to the property. Maybe it had a lot to do with the construction going on but it felt like driving through parking lots to get to the front.

Location Car was broken into overnight in the parking lot.

Car was broken into overnight in the parking lot.

Wonderful stay highly recommended

This hotel is wonderful, clean, friendly staff, conveniently located within walking distance of 2 nice restaurants. Also within a 5 minute drive to a huge Cinemark movie theater.

Clean and comfortable None

Clean and comfortable None

The bed was comfortable The room we booked was NOT AVAILABLE! We needed a disability accessible room and booked the King Room with disability access and roll in shower but were told the room was given away because they didn't think we needed it! The room was given to someone who was not disabled! I'm a full time wheelchair user and can not climb or walk! My chair could not fit in the restroom since we were given a regular room. I had to leave it at the door & my husband had to carry me to the toilet! The shower was not accessible at all! It had a step and no shower bench. We needed the roll in shower. I had to use wipes to clean myself since I couldn't take a shower at all. They finally found an old shower bench last minute and it was wobbly and didn't for into the shower so it was useless! There was NO BREAKFAST! Whatever was put out was all that was served! No one refilled anything. The fruit was old and bad. It didn't even last 30 minutes before everything was gone!

The bed was comfortable The room we booked was NOT AVAILABLE! We needed a disability accessible room and booked the King Room with disability access and roll in shower but were told the room was given away because they didn't think we needed it! The room was given to someone who was not disabled! I'm a full time wheelchair user and can not climb or walk! My chair could not fit in the restroom since we were given a regular room. I had to leave it at the door & my husband had to carry me to the toilet! The shower was not accessible at all! It had a step and no shower bench. We needed the roll in shower. I had to use wipes to clean myself since I couldn't take a shower at all. They finally found an old shower bench last minute and it was wobbly and didn't for into the shower so it was useless! There was NO BREAKFAST! Whatever was put out was all that was served! No one refilled anything. The fruit was old and bad. It didn't even last 30 minutes before everything was gone!

All the staff were really nice and helpful. The rooms were clean and spacious and the breakfast was great.

Our room was clean, the temperature in the room was good and the beds were comfortable. The hotel was very convenient to the park where we were attending a baseball tournament. Front desk staff were pleasant and efficient. Parking lot could be better lit.

Exceptional

Thank you!

The rooms are very spacious and clean. The breakfast offered a variety of hot and cold choices. The coffee was delicious! The hotel is in a good location close to eating establishments and across the street from an HEB.

Nice property, elevator needs work and the water was slick like taking a shower with baby oil lol.

Piece to stay close to freeway shopping and restaurants great pricing and great complementary breakfast. Great staff clean rooms. Highly recommend.

Very good

Room was very quiet. Clean, no issues. Breakfast had multiple choices, food was good. Pool was pleasant and hot tub was nice after a long day.

Everything Everything

Everything Everything

Amazing hotel. Really clean and comfortable and the breakfast was impeccable.

The place is well taken care off

Amenities really weren’t utilized but the property and staff were comfortable and friendly, respectively.

The staff was great! Very nice people. It’s the building. It needs a total overhaul. It’s old and beat up. It needs: New towels. New matress. New carpet. New hairdryer. New sinks and faucets. All of it!

Room was very clean and the staff was super helpful.

Staff was helpful and friendly

Staff was very friendly and helpful

Great place for big families

Didn’t have any problems. Hotel was nice, Bed was very comfortable.

Front desk was great and room was clean

Please make pool/sauna open earlier than 10 am - this makes this amenity basically useless when you set checkout at 11:00 am

Everything was great location. Not the first time we stay here. BUT the ac was terrible. It never cooled the room enough to say comfort level. We were too exhausted to call it in so we made do, but if ac had been cooling properly this would be a 10/10. Property works for couples, family, and people on trainings. There a some restaurants and convenience store walking distance from location.

It was clean but the AC couldn’t keep the room real cool, and the carpet smelled like mildew.

.

Staff was friendly

Nice people

None

We have to request a room change because our first room smell like a smokers room

Friendly staff, good location, comfy bed, good breakfast. The only problem I had was the loud vent fan in the bathroom when you turned on the light and the slow elevator. I would stay here again.

The entryway smell reeked of mold and old standing water with cleaning substances trying to hide the odor. UGH!! Later that night T i found one little flying creature and the next night i found about six in my bed at night. I googled its dead body and it explained they were harmless and drawn to standing water. Should have demanded another room. They were near the bed headboard...shined my flashlight underneath it and didnt see any more. Dont have any understanding where they came from. No food in my room and I wasnt outdoors enough to bring a small nest of these flying bugs in with me. The location to where i was going was good and i had a good sized room. The free breakfast was decent.

I had a pleasant stay this weekend. The gentleman at check‑in was incredibly friendly and helpful, and I appreciated that he was able to accommodate my preference for a first‑floor room. The room itself was comfortable, though the bathroom wasn’t quite as clean as I would have liked. Breakfast was the standard hotel spread; the sausage could have used a bit more time on the griddle. Even so, I’d stay here again when I’m in the area. The true standout at this location is the front desk staff — they make the experience.

The room was big, but everything is very old and not well maintained

The room was a last minute booking because the room we booked up the street was horrible. I walked in and was greeted by name right away. The gentleman was very friendly, informative, and fast… it was late and I was tired. I would definitely recommend.

We have stayed here several times and really like this hotel. Rooms are clean, breakfast is served until 10:00 am really like that feature after a long travel day before.

I like to recommend friends and family

Great experience every time!! I love their breakfast options

Great place to stay

Breakfast could be

Thank you Brandi

The manager was rude!

Enjoyed our stay well stay here again if we ever

The hot tub was full of dirty foam my main thing because it’s why I chose the hotel and asked before checking in if pool and hot tub were up and running properly. The bed sinked in the center. The ac did not keep the room cool. Both day and night clerk were not friendly. Hotel did look clean though the front lobby had a weird smell. Rooms were big and spacious. The breakfast did smell good when I was leaving but I did not eat there.

Property did not offer breakfast and the water pressure in the handicapped room was inadequate

It was just ok. Old and run down but did have an indoor pool

We stay at this hotel almost every month , sometimes we skip a month.

Great price for the services offered.

yes

It was nice but the breakfast wasn’t that great

Stayed only for one night but wish we stayed longer. Room was a good size and very clean. Staff was helpful. Pool and hot tub are a plus.

Clean room, friendly staff. Would stay again.

It was clean and fit everyone.

2 beds and pull out couch is needed to fit 5 people. This is hard to find. Room was very quiet and clean. Beds and pull out couch was very comfortable. Room was on the larger side for a hotel. Restaurants are nearby. Night manager was also very helpful upon check in.

Had an amazing time! Pool was clean! And rooms were spacious and clean! Breakfast had a lot of options and was delicious! Definitely coming back next time I’m in Austin!

Great property, bed was awesome, breakfast was good for hotel food,

Breakfast is fantastic, the room was nice and clean, restrooms and tub are in excellent conditions, I would definitely come back 😊

Breakfast was fresh

Didn’t eat breakfast there. Parking ok. The carpet in room was not that clean I personally prefer tile.

This place is very old. And I gave it a benefit of doubt but it was dirty beyond measure. The carpet is FILTHY. I mean stains everywhere I was afraid to walk around with no socks or slides. But the worst part of it all is I was asleep and around 4:45am I roll over and see a shadow of a huge bug. So I immediately get up and turn the light on it’s a HUGE ROACH. I tried killing it but it went to the back of the bed. At that point I was stressed out because I was not going to sleep with a roach near me. I went to the front desk and the guy tried to come and kill it. He blamed it on “Texas weather” smh. Anyways he couldn’t find it but found a dead cricket . My goodness so this place isn’t deep cleaning at ALL. So he moved me into another room and at this point I have already started to record. I go to the other room. And exam this too and it’s literally old food under the bed. Ugh! I was so grossed out so overwhelmed that I could not go back to sleep AT ALL. I asked for a late check out but I was ready to leave by 9am. It’s not that it’s outdated it’s that it’s outdated and dirty as heck. I will be posting these videos on social media including that roach

Property was nice. Beds were comfortable. Only issue was that the room smelled musty. Otherwise it appeared clean. If not for the musty odor, we would have rated 5 stars.

It was ok. Breakfast was good. Rooms were a bit outdated as far as carpet and sofas etc. Water pressure in one room was very weak. It was ok for the money.

Good clean rooms at a fair price. Will stay again.

Room was clean. Beds were comfortable. Nothing fancy but met the need of a good nights sleep

This is an excellent hotel for the price managed by a team that clearly cares about the hotel. It was a comfortable bed and very clean room. The pool was good but a little small, the hot tub was excellent with very hot water and good jets. The breakfast was typical. Well kept area and food was fine for hotel breakfast food. The gym had a little improvements needed. The outside was a little unkept like little bits of trash that could be picked up better but all in all a great stay and would stay again.

Pretty good:

We stayed in this hotel for seven days in April 2026 and we had a wonderful time visiting with family. The room was excellent and the staff was so friendly all the time and the breakfast was excellent. We had enough of a selection that we didn’t get bored with breakfast. We could have biscuits and gravy one day and waffle or yogurt the next day, danish, etc. and also the pool and the hot tub were amazing in the evenings we used it every night. I sure do miss it now that I am back at home. Wonderful place to stay.

Great staff

I didn’t use any of the amenities but the hotel was quiet, clean, and in a convenient location. There’s an HEB across the street, Taco Cabana next door, and easy access to 35.

Manager was not interested in customer service

funny staff & great room for a reasonable Price

My favorite hotel in the area. Masfajitas

The room was spotless, the property very well cared for. The

The room was fairly clean but had a very old carpet and had a smell. It could definitely use some renovation.

We plan to return our next trip to Austin