Best Western Plus Pflugerville

Breakfast was great Front desk staff during check in and check out were courteous and very welcoming This is why BW has been our hotel of choice for years when in this area.

Although this was a quick trip, the stay was amazing. It all started at the front desk where Sam checked me in. He was so very welcoming and pleasant. The first impression of the overall appearance was amazing. When I entered the room, it smelled so clean and fresh. The bed was comfortable and the breakfast was hot and delicious. Next time I am in the area, I will be sure to stay at this hotel. It was a great experience from Check-in to check-out! I highly recommend this Best Western to all travelers in the area!

widen and remark them please we plan to stay there annually but will be looking for wider spaces

This is a nice place to stay. My room was clean and the staff was friendly and helpful.

Room was dirty, hair clumps on the floor. Hotel looks way better in pictures than it does in person. Feels muggy inside and has an unpleasant odor. Would NOT recommend! I don’t plan to ever stay there again.

Breakfast que fuera algo mejor y tuvieran leche de caramelo para el café

The breakfast was the same exact thing every single day. After three days it's gets old. More variety would help. I probably wouldn't stay here again because of the breakfast.

Nice stay

Very clean building and rooms. The staff was very kind and helpful. I stayed there two nights for a convention at the hotel next door. The breakfast was also very good and fresh.

Very clean room, would stay here again

There was a fire alarm going off in our room and they switched us to a new room next door which we could still hear the alarm and we just didn’t sleep this time.

Sheets torn, room dirty, had allergies all night cause the place smelled horrible. There was also drunk people in the hallway. Unsafe! Unclean! RUN

New and fresh

Clean Clean

Everything was great

great!

Ok

Room was very spacious. Very clean. Breakfast was great!

Las habitaciones están muy bonitas y muy limpias, el desayuno no está mal pero no está muy rico

I had a wonderful stay! The hotel was clean and comfortable, the breakfast was great, and the staff was always friendly and helpful. Everything was well maintained, and I’d definitely stay here again!

Perfectly adequate. Nice staff. Breakfast was good. Would recommend!

Wifi connection was bad so TV didn't work. Ice machine was broke on every floor.

Shower needed some cleaning. Stains in corners. The A/c was so noisy. Kept waking me up. Hallways and elevator were dirty and had an odd smell. I joined 2 rooms they were on 2 different floors kinda odd. I would stay there again if I needed too but definitely wouldn’t be first choice.

Big room

No coffee maker in room, the breakfast area barn doors were closed before I was done eating, none of the ice machines were working at all, and the phone in room did not work!

Clean room and good breakfast

Clean room. Friendly staff!

Housekeeping did come in everyday to take and replace dirty towels and take out trash. Very limited breakfast options

Honestly one the best hotels I had stayed in austin in general i would definitely come back here guaranteed

Super clean and nice

Apparent pet stains on the hallway carpets

I set the AC unit to 72 degrees and it made a very loud noise when it recycled back on

Room was of great size and clean. Loved the area as well. Traveled with kids.

The room was very nice. Bathroom was also very large. Would definitely stay here again.

we rented out the conference room for my daughter's graduation party and everyone was so nice they set up the table and chairs... the overnight stay was so peaceful and relaxing after the party

Clean room, pet friendly

Mattress and little to hard for me

Room was great and the gentleman working the front desk was very accommodating. Definitely stay again

i liked everything about my stay clean rooms comfortable beds quite will stay here again

Good hotel, clean rooms, cold ac and a decent breakfast. Would stay again!

We arrived about 1:00 pmand staff was very easy in terms of early check in

I’ve been staying here for the past few weeks for work. Overall it’s a good place to sleep and shower. My last 2 stays the bathroom wasn’t as clean as I would have liked in that there was hair in my bathtub and my bathroom sink. The floor needed to be mopped in the room and the main hotel lobby there was plenty of dirt on the floor and some in the bathroom elevator. Sometimes other guests can keep a little bit of noise at night time but the front desk staff quickly remedied the issue. All in all a sold stay for basic overnight needs.

Great place! Clean and well kept. Very nice rooms! Recommend highly!

I like that the property had a welcoming library. The ceilings were very tall in the room which made it feel more home like and the room was very big.

Everything was great.

Super clean and spacious. Me and my wife loved the room. Also quiet area.

Pleasant staff. I had to drive in a circle in order to get to hotel off the freeway. No Ultra Fast charging station. Website didn't mention the cost for pets. Bathroom Tile in our restroom was loose. Had to request a iron that worked. Ours never got hot and water continue to leak out.

The ONE exercise machine in the small fitness with weights/resistance was broken and looked like it had been for some time.

There were NON-HANDICAPPED vehicles parked in the handicap parking spots. One person said they were just visiting a guest. Another said they park there all the time. Three of the vehicles had NO handicap plates or Placards. Very difficult for us to move to the door. We were too exhausted to make a seen. We will not stay here again. There are many other places to pick from nearby.

Will not be staying here again

Breakfast was ok. The waffles were awesome. The hallway carpet had some dark stains along with the sofa chairs in our room. Gross!

Mud throughout the entire building in the hallway and walkway Dirty

Comfortable room and nice staff. A little pricey. Breakfast was not very good.

Despite some general banging in the morning, my accommodations exceeded what I was expecting. I would stay there again, no question.

Well maintained and staffed. A bit tricky to get to from certain directions. Breakfast was pretty mundane and on Sunday morning, it was pretty much decimated by 845am. Apparently they weren't prepared to keep up with all the youth soccer players staying at the hotel. Some items restocked by 915 but still on sparse side

Friendly staff and very clean!

Clean and roomy.

First floor rooms have vaulted ceilings; lighting was great throughout the room; large bathroom was definitely a plus-room to move around in even if more than one person; and most of all great price for a last-minute reservation. Only negative is the noise in the above room, otherwise no other issues. Would recommend booking this hotel.

Yes

Room was very clean except recliner chair which needs to be cleaned or replaced. Staff were friendly & helpful. Breakfast not the best. Juices were mainly just water. Could not get yogurt out of dispenser even after it was refilled. Eggs & potatoes were good.

Lobby was not cleaned. Same trash on floor from check-in to next morning.

Carpet in second floor next more attention. Smells like moldy

The pool was closed

Consistently clean and staff is always friendly and helpful. My husband and I choose this location for our “time away” spot and it never disappoints.

Great bed Light fixture over bathroom sink was rusted and out of place for a sparkling new bathroom

Mattress

Reservation was canceled without notification Reservation was canceled without notification

Yes

Nothing!

Kids running up and down the halls all day. Stomping started at 630 ams sharp and continued to 11pm.

Good breakfast included. Waffles option. Cerial. Potatoes. Eggs. Toast coffee. Juice. Water.

The staff were nice. I didn’t eat breakfast but it smelled good. Will definitely come stay again in the future. N/a

Everyone and everything was great.

Good breakfast, bed hard

Courteous staff and good Buffet

? ?

Very clean and spacious

Our stay was awesome from the front desk to the breakfast attendants! We will return.

The room was clean when we arrived, but during our stay it could have been cleaner. I do understand that the Christmas holiday made that more difficult.

The room and staff were fine but it was really noisy. I could hear everything happening in the hallway. I hardly slept.

Pawn entering the facility the place was very clean kept up very nice The staff was real nice The room was very clean clean sheets queen bathroom clean floors breakfast waa very good.

Overall it was a comfortable stay. The breakfast was very good and the room was clean and comfortable. The only negative was the barking from the dog down the hall which seemed as if it were unattended. Since it is a pet friendly hotel, it is not BW fault, but it really made it difficult to relax and sleep.

The Staff was attentive and friendly. The room was big, clean with a very spacious bathroom.

Good service

Hotel was ok .but 2 am an idiot started playing very loud music I have to call the reception. they did something but noise somehow continues until 3.30 am

Y

Yes very happy with staff and room

Very clean

clean room and the staffs were so kind.

Everything was perfect! We have stayed here several times in the past but it has been a couple of years. The hotel was just as we remembered; clean, friendly staff, comfortable bed and we loved the pillows!

The staff was friendly, the room was huge and clean, the breakfast was great, would def stay again!

Bug in the restroom

It was great for the price, staff was super nice and friendly

Great Hotel Our stay was perfect Go Lewis Hamilton #44 🏁🏎️ Best 50th Birthday. Thank you 😊

Clean and quiet.

Better from desk staff

Nice hotel

This hotel was great, clean, and the breakfast attendant always had a smile when greeting my son and myself. We loved it here just wished we could have used the pool. Not many people use it so they don’t keep it up all that well. First room we got we did have issues with but we was able to call down to the front desk and get moved quickly.

The only thing I can say is that the room could use a good sweeping.

Great customer service!

The room is big and very clean ! Hot breakfast !

Wood and tile floors in the room. no dirty carpets to walk on!

Everything was great! Very clean bed, bedroom, and bathroom. Staff was really friendly and professional. Loved my stay here

Great

Clean and friendly staff

Got there a little early and the lady at the front said i cant check in until 3 and there is an up-charge if i wanted to check in early. Well there were only 4 cars in the parking so i doubt it that it was fully booked especially 1.5 hr before check in. I told her its fine, will grab lunch and come back. Here comes 3 oclock still same amount of cars in parking lot. Game me the keys, went to the room, room was a mess unclean. After having to go back down she gave me another key. So customer service for me was bad. Other than that hotel was not bad and comfortable room.

Rooms are spacious, and all the towels and sheets are spotless. The hotel needs more laundry machines (They are located

Excellent staff and amenities. Close to restaurants and easy access to major highways. Multiple visits and always excellent.

Room was spacious and the beds were comfortable

Absolutely wonderful, clean, beautiful and friendly. Surpassed my expectations. 10/10

Hotel was clean and quiet room was very spacious

To be fair, I don't travel very much. Everything about my experience at this hotel was acceptable.

Great place to stay. They had coffee in the lobby but was never fresh. Tv was a bit wonky.

Our stay at Best Western Plus was great. The room was spacious and the beds comfy. The staff was professional but friendly and helpful.

Beds were very comfortable

It was located perfectly for what I needed. It was a quiet hotel.

Room smelled like cleaning chemicals. No way to air out.

Room felt comfortable and everything was clean.

Everything was good. Breakfast was delicious and dinning area was very clean. The pool area has room from improvement as there was many dead wasp on the concrete and the pool and the nests were also on the floor.

Clean hotel, nice breakfast options and nice mattresses.