Hilton Garden Inn Houston-Pearland

Exceptional

Muy completo, hay de todo jabon, crema de cuerpo , toallitas desmaquillante, cafetera , mini frigo bar y microondas. Todo excelente y muy bien ubicado.

Breakfast was great, staff was very friendly and helpful.

I booked a two night stay and when I returned to my room the front desk had cleared my room and put my belongings at the front desk. Nothing wrong with the room, they said I had two reservations. Poor Customer Service and Poor Management

I enjoyed my stay and everything was perfect.

Found someone else’s underwear in the bathroom. Not clean as should be. Need uncomfortable, pillows terrible.

Staff was somewhat pleasant. Hotel had a hot tub that was not working and this was the main reason we stayed at this particular property. Clean rooms and very well kept facility.

Superb

Exceptional

I had changed my arrival date from 10/20/26 to 10/26/26. I received an email verifying the change, however once I made it to the hotel after 8 that night exhausted, the change could not be found. It took approximately 30 minutes for them to accommodate me as if doing me a favor.

I had changed my arrival date from 10/20/26 to 10/26/26. I received an email verifying the change, however once I made it to the hotel after 8 that night exhausted, the change could not be found. It took approximately 30 minutes for them to accommodate me as if doing me a favor.

Clean property

Staff was nice, property was very clean didn't get to try the breakfast this time but we will be back. Not a big deal but there was a smell on our floor and not sure if it was the carpet.

Exceptional

Great stay for a short trip. I would not consider staying here any longer than the 3 nights that we stayed. The hotel is a bit dated and we had to ask for clean towels and washcloths twice during our stay. The bar tender was nice and attentive though!

This was my fir

Everything was perfect!! Clean and very professional

The soap dispenser in the shower was empty.

The soap dispenser in the shower was empty.

Plan to return next month .

The location was easy and good for my activities. The gym was limited so I paid to use a gym in walking distance.

Superb

The room was great!

Good stay everything was clean and ready

I made reservations for a tenant situation and everything worked out for my tenant while the repairs were being managed. Nothing

I made reservations for a tenant situation and everything worked out for my tenant while the repairs were being managed. Nothing

The location was great, the room was clean and relaxing, the staff was friendly. I will stay again! I didn't get a response back when I asked if I could order delivery.

Convenient, clean, close to my destination.

Convenient, clean, close to my destination.

I didn't get a response back when I asked if I could order delivery.

I like the staff that cleaned our rooms. They were very friendly and always smiling, which made me smile. I like the clean rooms, The restaurant meals were delicious. Hats off to the chef!

Great stay

Great stay

Staff was accommodating, friendly and helpful.

Convenient clean and quiet

Our phone didn't work in our room and the air conditioner made loud noises off and on

Free water bottles in room for no charge Temperature of room was freezing even after switching it over to heat. Shower water pressure was awful. Took about 5 minutes standing in the lobby until someone came to desk to check me in.

Free water bottles in room for no charge Temperature of room was freezing even after switching it over to heat. Shower water pressure was awful. Took about 5 minutes standing in the lobby until someone came to desk to check me in.

Nice spacious room and bathroom. Right off the main road so you don’t have to go searching around. There’s a ton of shops and restaurants nearby so no shortage of food or activities. Very clean. Good air conditioning. Small pool, but clean. The hot tub was more of a “warm” tub, but considering it’s 100 degrees, that was ok. Keurig and refrigerator in the room. Lots of outlets. I would definitely stay here again.

A/C was extremely loud and not efficient. Couldn't sleep well because of the loud A/C I'm sure it was broken Check in wasn't easy. Even though I pre paid through expedia they were telling me my card didn't go through and it took them a while to verify i did pay in advance. Obviously top of all that, our last night, Saturday night, there was loud music all night long until 5 am not sure if that was coming from a room or it was a party at the hotel but, the combination of the loud A/C and the music was a nightmare I need a full refund of my stay. The reason we stayed at the hotel is because we were participating in a competition down the road, and we couldn't rest properly because of all this

Beds were comfortable. The smell of the room was so incredibly intense, flowery and suffocating, that both of us were woken up a few times at nighttime because of it. Would not recommend this hotel nor would I return in the future

The breakfast was good but more choices for dinner would have been better. The staff were great!

Friendly and helpful staff, Clean rooms and hotel.

Everything was great

staff...always right there with answers/guidance. Polite and professional yet friendly breakfast...perfect I had French toast one day and pancakes the second day...the sweet lady (waitress) was polite, interested in me (as a diner) and helped start my day with a "friend" I would recommend this hotel...it stands up to the "Hilton" in it's name

❤️

Well lit parking lot

I did not like that during my stay my room was never serviced other than that everything was great

Friendly staff Nice Pool Secure Parking

The staff was attentive and accommodating. Great location for getting out and seeing the city.

Clean room

Didn't like the old smell of the room

Will stay again but a small request should be honored

Staff informed of impending construction on hotel (which wasn’t disclosed when booking). Hotel had both an intense urine smell in the halls and mildew smell in the rooms. I would skip this one until construction is complete.

Staff was incredible!

We would definitely stay here again.

Good hotel for the price.

Easy check in (and out). Clean room and everywhere else. Great value.

Hotel canceled my prepaid reservation despite me sending a message through Expedia saying my arrival would be delayed until the following morning. Hotel staff said that was not its problem — that I should take it up with Expedia. I had to pay full price on the spot to get the room I had already paid for through Expedia. So, beware.

Breakfast was terrific

Window drape is too short, does not cover all window area.

The hotel is really nice and staff were helpful. Room was clean and fridge was already cold. They had water, coffee and juice out in the mornings, which was nice. We didn’t get a chance to try the pool or breakfast because of other obligations. My only problem was the toilet flushed weak. We were there 2 nights for a graduation and didn’t get around to informing staff. The hotel was in close enough range to everything we needed. I even found a beauty supply store and a grocery store. I would most definitely stay here again!

.

Appliances were old, curtains need dusting cleaning

Place and staff were great , hate that they want 15 bucks for a Small breakfast buffet

Paid for another night

Will visit afain

The king bed (Room 411) was not very comfortable and made noise every time you moved.

The hotel was clean and convenient

Had a great stay!

Elevator was down the entire stay causing problems.

The room was very nice. Bathroom clean. However, when laying in the bed the light coming from the window shows cobwebs and dirt for about a foot of wall by the ceiling. We requested towels at the desk. Nine were delivered. We found a maid and snagged some. The cleaning staff said they would bring us a bottle of water, but never did. I haven’t even mentioned the situation with a faulty elevator.

Elevators weren’t working, rooms need some renovations. The bathroom mainly renovated but there were rust. The shower gel and hand soap dispensers weren’t filled. AC was loud and old hard to get an accurate temperature. Location is very convenient but it’s subpar of a Hilton

Pool area very nice and friendly well meaning staff.

Very clean room. The staff was very nice. Didn’t get to try a hot tub by the pool out. The exercise room was helpful.

Beautiful hotel in a great area. Accessible to restaurants, etc.

My stay there was great! The staff was very welcoming and helpful. The hotel itself was well kept. It's in a good location and easy to get to.

Clean room

The breakfast menu was fresh. They had a little construction going on, but it wasn’t that bad. The hot tub was really really hot though cannot get in because it was so hot.

Great food

Hotel was clean and the staff were friendly and helpful. Food in the restaurant is especially good. Had both breakfast and dinners. Very good! Fresh.

Clean and safe. Pool worked! Pool and Bar closes early at 10. Above average overall.

Na

The blankets and towels were ver scratchy. Did not use maid service. Breakfast was not included did not eat at hotel. Police were called first night by property to deal with a guest. Pretty safe, property conveniently located to NASA.

Clean room. Staff was very friendly

Rooms and property were clean. The staff was friendly.

Yescall good

N/ a

It was an awesome stay.

The elevator smelled like marijuana. The floor going to our room had the same smell; very disappointed. Mentioned it to someone and never got a good response. Last time we will stay there.

Staff was pleasant as usual, room was clean, bed wasn't as comfortable as it usually is. Overall stay pleasant per usual.

Staff friendly and check was easy.

Room clean with exception of stained bath tub made up with shoe prints and stains where you may want to consider shower slippers. The hallways smell like wet dog and it never went away. There was construction that we were never notified about. You cannot obtain a detailed folio because you booked third party on Expedia. And Expedia will not provide you a receipt because you chose "pay later".

The bed was hard as a rock.

Staff

An exceptional deal. Over-met expectations all around.

Did not eat breakfast

The rooms were very clean and well maintained. The star of the show was the staff. They were very warm and inviting. Genuinely very nice people that were accommodating and made my stay very pleasant. The location was also great. I will be most definitely booking here whenever I come to Pearland

Yes

Yes

Clean room and the staff was friendly.

All of the above was acceptable.

Conveniently located but a little complicated to located street entrance- not the best signage. Room was clean and bedding comfortable. Pillows a bit too soft for my taste.

Breakfast was great!

Very nice and very comfortable

Stayed there many times before. This room was definitely subpar. Staff, as always, were excellent in all ways. Not sure if my room was "less than" usual because I used Expedia??

Everyone and everything was excellent. Any concern was taken care of with joy.

Very clean and comfortable.

Rooms were easy to access

The view coming into the hotel is so refreshing because it's decorated so pretty. Clean rooms. Willing to accommodate you with whatever your needs are, if possible. Friendly staff. Love the fact you can leave your room, go downstairs for breakfast and back to your room. Wonderful! ⭐️⭐️⭐️⭐️⭐️

Everything was wonderful

Normal

Clean room, nice staff

Very easy check in process and the staff was very friendly.

The room was magnificent, & the staff was excellent, I will most definitely be booking again.

Great hotel! Very clean!! Excellent staff!!

workspace in the room was great! Didn't get to take advantage of the breakfast services because I had early morning sessions but the front desk staff was awesome

Staff

The room charges did not meet the expectaions, conditions, and convenience of the rooms. Cleaning service was not done everyday.