Great Western Inn Pasadena

Smelly n dirty, worst motel in usa

It's a great place to live for the price the price is very good the staff is very good the cleaning people are very good I just don't like that they don't have a tub where you can sit down and take a bath in it only a shower but other than that the location is great food the place is everywhere it's a great place for me to be for the price

Front office yelling at me due to I wanting another room, due to people Living in hotel being loud and walking around hotel late hours

Exceptional

Great staff and AC was very cold the way I like it and very clean.

It was great...I had a peaceful night... Thank You....

Everything was horrible

At least it was quiet Roaches in the rooms, sheets weren’t changed and it was a hassle for them to come change them. Wanted to charge me for a whole extra night when I couldn’t check out by 11:30 because I had to work overtime the night shift before. Rooms that were listed non smoking smelled like smoke and the bathroom had zero water pressure and about 5 mins hot water. No shower curtain either. Won’t be staying here again.

At least it was quiet Roaches in the rooms, sheets weren’t changed and it was a hassle for them to come change them. Wanted to charge me for a whole extra night when I couldn’t check out by 11:30 because I had to work overtime the night shift before. Rooms that were listed non smoking smelled like smoke and the bathroom had zero water pressure and about 5 mins hot water. No shower curtain either. Won’t be staying here again.

The pictures look nice but when I got there it was holes in the cover, looked like somebody what punching the door with an object, the sheets was dirty, the show had mold, there was rats running around in the parking lot, the fridge and microwave was dirty and there was people (stragglers) up all night. The TV was a 6-8 inch very small. The towels was dingy/dirty.

Exceptional

Very friendly staff Nothing

Very friendly staff Nothing

Great day

Exceptional

Clean room ac works well

Near the location I needed to be at for the weekend The staff was super rude

Near the location I needed to be at for the weekend The staff was super rude

Bien

Great peacefuul

Everything

Clean can use some updated

Great night and peaceful

Convenience to many shopping and restaurant options Manager will not work with you. I accidentally double booked a day and he didn’t want to work with me or Booking.com to resolve. He was trying to collect the entire booking cancellation fee. This is not the first time I have experienced this from management at this hotel.

Convenience to many shopping and restaurant options Manager will not work with you. I accidentally double booked a day and he didn’t want to work with me or Booking.com to resolve. He was trying to collect the entire booking cancellation fee. This is not the first time I have experienced this from management at this hotel.

Disappointing

Good

The front desk lady Lisa was very nice and welcoming at check-in. I went to my room and the entire floor was wet from condensation issues and I almost fell down. I notified Lisa and she changed my room right away. The second room was clean but interesting. I noticed key access locks on the doors above the key card access which is unusual for a hotel. ????. Duct taped sign on A/C that says: Do Not Touch AC because it stays on, hot water was non existent so taking a shower was challenging and uncomfortable, bugs crawling around and flying and I killed a flying cockroach also. Dead bugs on ceiling, and in bathroom, water leak stains and peeling on bathroom ceiling and above sink counter and visible dirt in the bathroom vent.

NOTHING EVERYTHING

The bed was comfortable and refrigerator was cold. The front desk lady Lisa was very nice and welcoming at check-in. I went to my room and the entire floor was wet from condensation issues and I almost fell down. I notified Lisa and she changed my room right away. The second room was clean but interesting. I noticed key access locks on the doors above the key card access which is unusual for a hotel. . Duct taped sign on A/C that says: Do Not Touch AC because it stays on, hot water was non existent so taking a shower was challenging and uncomfortable, bugs crawling around and flying and I killed a flying cockroach also. Dead bugs on ceiling, and in bathroom, water leak stains and peeling on bathroom ceiling and above sink counter and visible dirt in the bathroom vent.

dirty. it cost too much for the room that was available

Kind

Room was completely outdated. Microwave was broken. Sheets needed to be updated and switched out.

Good stay at this motel.

Clean room

Very peaceful

Yes

Air conditioning was not working properly room was hot

The toilet seat was broken! There was no shower, only a bath!!

Clean Room, Visit often & never fails.

Bed was ok and AC was cold

Many convenient shopping locations.

This is a for sure last last last option type of place.

Good cheap place for a daty

It’s cheap but you get far less than you pay for. The sheets were pitiful, stained and full of burn holes even tho we were in a non smoking room. The drapes had holes. Tiny TV, few limited channels. Small scratchy towels, ONE opened roll of TP, 2 worn out pillows and they said they had no extras.

The room was very clean it smelled good and was somewhat quiet until around 9/10 pm then a few people were outside being a bit loud! But got quite before12 am. I’d definitely would stay there again!

Very friendly staff and very clean rooms.

Couple in the front is very friendly, the room was really nice, no issues

You get what you paid for

Nice room, comfortable, nice staff

It was a short walk to the convenient store about a 10 min drive to Walmart IHOP Pizza Hut.

very rude people.

No había papel de baño las lámparas rotas. Pero lo que más nos les gustó era el olor demasiado humedad, las camas sucias penetradas a olor. De humedad rotas y manchadas. Nosotros lo agarramos porque dijimos bueno por una noche. Está bien, pero horrible.

The first time I stayed here it was the quality i expected from a seedy hotel. Its cheap and ratchet but decent enough. Again, i know what kind of normal clientle come here. So, my BF and I came back on March 8th for one more night knowing it was decent for the price. When we first got a room, the room wasn't clean. It was like goldilocks and the three bears, "someones been sleeping in my bed!" And there were dirty towels hanging on a chair. Plus the down stairs rooms are supposed to be nonsmoking and it reaked of cigarettes. So naturally i asked for another room, the older woman was nice and tried to explain they had a new housekeeper. we got a new room but it was now a smoking room, since apparently all nonsmoking were booked. It wasnt ideal but like i said, you get what you pay for. Later my boyfriend and i wanted to try and take a warm shower/bath but the hot water was barely coming out. Not even enough for a shower. The cold came out at normal pressure but the hot water was like a limp d*** thats been sucked dry. I tried to tell the older man that the hot water wasn't working well and when he came into the room he just noticed we tried to fill the tub and proceeded to yell at us that the tub's not a jacuzzi and to go to a marriot. He was too busy yelling he didnt check the hot water. I was as nice and respectful as possible, he threw a fit. Im not naive and wont tolerate disrespect. Can't get a refund but i can sure as heck give a horrible rating. Rant over.

I loved it because I feel welcome like it's my home.

Bad

The stay is average.

Worst ever run do not stay prostitute dirty horrible roaches no towels remote or shampoo soap

The owner was very rude. The wifi in One building was out. When I let them know that I was there on a business trip for the weekend and needed Wi-Fi, I had to pay an upcharged fee to be moved to a double queen bed. When I contested the fee, I was told there would be no refund if I decided to leave. Charge an extra five dollars for a second room key.... that' unheard of. Overall, not a good stay

Worst hotel I’ve been to it was dirty and run down and look like my room was like 15 years outta date

What does bother me are the bed bug bites all over my legs. The reasonable price apparently doesn’t mean cleanliness.

No hot water and they charge you more than Expedia says

Staff worked very hard to ensure my wife and i had exactly what we needed

Awesome manager and very good place to stay.

It was good just wish it had a coffee pot in the room so I didn’t have to go to the store for coffee

Good

The manager is a wonderful person. He is so nice and helpful.

The rooms were very dirty and just felt like the whole room was dirty and unclean Felt dirty staying there Will never stay there again

I have nightmare stays at other small motels out of State. I was pleasantly surprised. Thank Great Western!!

Cool

Terrible

It was good

Roaches crawling all over the place day and night

Somebody was murdered there. CSI was investigating the crime scene

Everything was fine until I checked out. When I leave any hotel I make sure all my trash is in bags all the towels are in one place for the most part. Front desk person which is probably also the owner went to check the room came back and then proceeded to shame me because the floor was dirty. Ask me if I live like that and why there was things on every part of the floor mind you this was probably ashes for my cigarettes which they don't provide a ashtray so I was using makeshift ones trying my best I did tip one of them over and there was ashes on the side of my bed I do not carry a vacuum cleaner with me so I could not vacuum up the ashes that's on me but to try to humiliate me in front of other people calling me nasty asking me how do I live like this is absolutely unacceptable . Mind you when I first got into the room you could tell that the carpet had not been vacuumed from grass debris and other things on the floor also there's trash underneath the bed from previous tenants If your housekeeper's clean so well why was I finding trash underneath the bed. Why was I looking underneath the bed because I dropped my phone behind it. Why whenever I went to open the towels there were multiple numerous permanent stains. The room was not trashed The floor was dirty why did you feel necessary to try and humiliate me. If I knew I could upload pictures beforehand I would have definitely taken pictures of all the things mentioned before.

The staff was nice and they were diligently working on the grounds. The wi-if is very poor, the sink kept stopping up, the toilet wasn’t affixed solidly to the floor, the shower curtain needed replacing, and it was very close to a busy intersection which made it difficult to leave for meals etc.

: “It was cozy and quiet, not loud being kept awake throughout the night. It was comfortable I think both was worth the price for what I payed for one day.”

I had to get a new motel for the week end. Politeness was not one of their virtues nor was any friendliness or manners exhibited. I want my money back.

Clean room , tv remote barely worked , NO breakfast yet they say in ad that they do , definitely SAFE as the place is a few doors from F D , Great Catfish house for meals right down the street , All in ALL I would stay there again . easy access to state hwy 146

It’s was a ok room for a night in and out but there were some younger cats outside from room to room from when I checked in at 930-8 the next morning. The ppl outside were noisy and the room was really noisy plus they have the brightest flood lights ever beaming through the window shade that won’t close all the way. Had ppl walking past my hotel back and forth all night. They don’t allow guests so no prostitution but you’d think they did with the ppl drinking in the parking lot. Would not recommend to a single woman or a family. Strictly a man the can carry imo.

Property was self contain for safety.

Really bad customer service

Budget friendly but very clean and well kept. Maintenance was seen continuously working the grounds and the young man who checked me in was friendly and informative.

I live near the Reliant Stadium, but whenever I have business to attend to on the far East Side and care not to take that morning commute, this is my go to place to stay at. I'm very please with the location, price, and the staff

Horrible. Couldn’t stay because I have a service animal and they don’t allow animals. The room was gross and the service was horrible

The only thing I didn’t like was I asked for a non-smoking room and I was given a smoking room and the bedsheets and comforter had cigarette burns. The bed was not comfortable at all.

Most horrible stay ever. The property owner is just plain rude. The hotel room was filthy. The towels were stained. There was no safety lock on the inside of the door. There was a piece of toilet paper shoved in the peephole to cover that up. There was what looked like blood or red paint all over the curtains. There were burn holes in the sheets and the comforter.

This place charged me a second time for $6.50 and I want my entire money back because this place was filthy and the towels were stained and dirty and then he blamed me for a towel being dirty when all I did was take a shower with it when it was already stained I argued with the owner and he offered the amount in credit for another night.

There were holes in the blankets from people smoking in the room. The room instantly smelled like smoke when I came in . Also the water was warm not hot. The microwave didn’t work well at all !!

all good

A hood hotel but was aight for the price but definitely not a 5star or even a 3star

Friendly staff but room was horrible. Smell of cigarettes. Sheets and blankets and cigarettes burn. AC wasn’t working right terrible room and place to stay. I didn’t even ask for a refund just left and stayed somewhere else.

I found a used bloody tampon in shower .which was totally disgusting and also found dead roaches.

The place is OK however when I booked at hotels.com it said 2 queen beds however the beds were only full size