La Quinta Inn & Suites by Wyndham Odessa N. - Sienna Tower

The tv dont work the internet was slow

Breakfast was great, room was very large.

Super clean!

N/,a

The room was clean and staff was amazing. Breakfast was good. Everything there was amazing. Will return back.

One of the two elevators was not working, hairs from previous guest were found in one of beds, AC wall thermostat not functional, TV remote was taped together, it seem like the hotel room maintenance and housekeeping were being overlooked

The place was clean and quiet

Beds are fantastic.

Clean room, friendly and helpful staff.

From the front desk to the breakfast attendant to the housekeepers, everyone was so friendly! The room was comfortable and clean. Breakfast was good with lots of options and if you want to swim, you can next door. There was a nice workout room. Too!

Las personas que trabajan ahí son muy amables

The girl at the front was really nice, but she had no idea what to do to resolve the issue

A few days later, I got another reservation and this time I was assigned a room in the other building. When I arrived at midnight, exhausted, I was told the elevators were out of service. I said, “ that’s weird, because you have a broken one in the other building too”. We were given I room on the second floor, When we got up there, we quickly found that the light in the bathroom was flickering off and on and the toilet didn’t flush. I called the front desk and the (really nice and apologetic) front desk attendant said we could move up to the fourth floor and brought our key to us so we wouldn’t have to climb the stairs back down and then up again 4 floors. When we got to the new room, it was about 90 degrees in there, the thermostat on the wall was dead, and there was an actual BROKEN WINDOW. I called the desk again and the guy came back up, gave us another room - which he inspected first this time - and finally we were able to get some rest. It seems like the toilets are on some low water program where they take many minutes -like in multiples of ten - to fill back up

The room had a humid smell

Clean and quiet good place to stay

Clean room staff great breakfast god

Clean room breakfast great staff friendly

Handicapped accessible room. Tight between bed and dresser. Awkward turn to get into room around the dresser. Also because toilet was in front of the sink, could not access the sink in my chair. Nice hotel, good breakfast, nice staff. Overall good stay.

Nice place to stay. Well kept and a very nice hotel. Breakfast did run out of a few things. Overall, it was a great experience

Rooms need PIP updating. Not very clean. Zero excitement from the front desk staff. Felt like Motel 6.

The hallways was extremely dirty on the floors looked like they haven't been cleaned for awhile.

Would never stay there again! Yikes!

Overall very nice hotel Bathroom could have been a little more clean!

All good

I was very disappointed with the cleanliness and condition of this hotel. The room felt dirty upon arrival — there were hairs in the shower, the carpet was filthy, and the furniture was peeling and worn out. On top of that, the pillows had an unpleasant smell, which made the stay very uncomfortable. Overall, the room did not feel clean or well maintained. I would not stay here again based on my experience.

Breakfast could be better.

Breakfast is not good. Very few options.

LaQuinta overall is good nice breakfast, clean room, but the bed at

the ac didn’t work

Breakfast was delicious and fresh. Staff was nearby for fast refills and assistance. They had this potato option that was very delicious but unsure what it was called. The room was what I booked for however the cleaning must've been rushed. The carpet was dirty, tiny hair ties everywhere. Piece of glass under the desk, very dusty behind the TV and the bedframe. Stains on bedding, mattress and carpet which were to be expected since the hotel is old. I did find it very unpleasant to wake up to something under the bedsheets to end up finding a used dental stick/floss.

Iron didn't work, there was not a blow dryer in the room, and ice machine on my floor was out of order. Elevator floor was not cleaned during my 3 day stay.

This is a very clean and comfortable hotel in Odessa!

Washroom exhaust system is not working in room 1302..

Of the 4 lamps in our room only 2 worked

Nice place to stay

Clean room

Clean room great staff and breakfast was simple but good!

Our sheet had blood stains and management had neither the urgency to resolve it or move us to a different room or even issue a refund.

Filthy, and dirty. Bed was lumpy. Staff was friendly.

The rooms were clean. Most of the staff was very friendly.

Nice clean room good Handicap access. Nothing

Location, price, cleanliness, friendly staff

Yes!

Very clean and lots of space. Price was excellent

No issues quick check in quick check out room was clean

Room was clean. Bed and pillows could have been better. Overall it was good.

Room was okay. Bathroom was not cleaned well as there was stuff on toilet and hair in the shower

Yes it was and friendly

I was severely over charged for the room. And at $160 a night you would think the bathroom was clean, the TV was plugged in and the elevator did not act like a death trap. There were no luggage carts, the breakfast was passable, no maid service on the second day. Building looked run down. The exercise center was a broken treadmill.

good place

Staff

Great stay clean room and service

Clean room. Great staff

The front desk was not very knowledgeable

Nice place

Rooms spotless , service too

Facility is as describe in the pictures. Staffs are all nice and helpful. Our room is near by the fire exit (room 1100) and I honestly did not get enough rest because of the banging noise of the door of the fire exit. It keeps banging from night until around 3 in the morning. The hotel should put a signage to gently close the door or put something to make the door slide smoothly because the neighboring room like where we checked in will hear those loud banging sound and it is indeed disturbing. Thank you.

Good place

It was good

Staff very nice. Very clean hotel. Breakfast was very good. Will stay here again!

Beautiful hotel clean rooms great staff

Faded TV, broken fridge, non-working ice machine, shower door didnt close all the way, office chair was torn up, and found a dead cockroach in the bathroom.

Clean room, good bed and pillows, good breakfast and coffee. Staff are very polite.

Potatoes atent the tue best.

When we arrived to our room, there was no comforter on one of the beds, only a sheet. Then there was no remote to the tv. For breakfast on our 2 day stay there was no coffee, juices and barely any food. We arrived for breakfast at 730am.

CUSTOMER SERVICE IS BAD.

Our stay was great!!

Nice

This was by far our worst experience at a LaQuinta. Upon arrival both elevators were out of order. We booked two rooms, opened the door to one of our rooms and was greeted by construction equipment in the room and the room was clearly under maintenance. We were moved to two new rooms. Our king room had a tub shower. The water did not drain properly so when we took showers we would end up standing in 4 inches of water because it would take about 30 minutes for the water to drain. In our double room we returned one afternoon to find ants all over one of our suitcases. This was a very disappointing experience. The only bright spot was the front desk staff. The front desk staff were very pleasant, accommodating and professional. I give the front desk staff 5 stars, but sadly despite the property being fairly new it needs a lot of maintenance help.

My room was next to ice machine, which was VERY LOUD every time someone would get ice.

The front clerk to help was great and really nice and professional. Our second night there was a belligerent guest in i'll wait down from us. The man was cursing and talking loud, slamming doors through the hallway at one o'clock in the morning. This is so disrespectful & a disturbance. I called the front desk and made a complaint. However, he started back doing the same thing again moments later. At this point he should have been asked to leave. Again this is disrespectful and unacceptable for other guests who are trying to rest.

The cleaning condition was very poor. In particular, the floor and bathroom were very dirty. I would not go there again and would not recommend it.

The location was awesome and close to everything The channels didn’t work in the room, and you had grown men running down the hall in the middle of the night yelling fire and slamming doors

They charged me twice

Not too shabby.

Warning!!! If you’re in a wheelchair, or handicapped, please stay away!! Our room was on the very end of the hall; the absolute opposite side of the hotel of the elevators. So to have a child with cerebral palsy walk that length was out of the question. The room was in a terrible state, from the ac wall gauge not working, the fibers of the carpet coming up a few inches and getting stuck in wheels, to the rusty screw sticking out of the bathroom floor in between the toilet and bath, the shower curtain having holes and stains all over it, to the beds dipping and the pillows being paper thin. Now to the cleanliness of the property…the outside is covered in bird nests and poop, the elevator sounds like it’s about to break and is covered with sticky stuff on the walls and floors, the sheets and towels had hair all over them. It’s like the people that work here just don’t care and don’t understand that they’re in the hospitality industry.

Very nice All was well

Very good

Average

Excellent

The overall stay was great. The customer service at the front desk was awesome. They were polite, and made sure that my reservations were correct! Amanda, Rebecca, Karla were phenomenal. They took care of my staff and my team!

Friendly staff clean facilities quiet. The a/c made noise like it was trying to fall apart when it shut off. Notified the front desk.

One night trip would stay again

The desk staf was very good. The rooms were dirty, the shower had not been cleaned and there was used soap in it. The pillow cases had blood on them and the bed had hair in it. It was made but dirty.

I like the rooms were nice and clean staff was very nice. The location is good there is alot of restaurants close so you don't have to go far. I recomend this hotel is very nice

Friendly staff and good breakfast.

Nice place

yes

Dirty rooms.

Clean and elegant room.

Bad hotel

Nice quiet place to stay. Will definitely be back for my next stay in Odessa.

It was great except the room was freezing cold when we checked in. The toilet paper holder is too far from the toilet

Good stay

The room in which we stated was atrocious. It had not been cleaned. There wa black spots on the pillow case..pink bacteria in the shower, the mattress cover was ripped, I wiped down the door and had a ton of dust. Still waiting to hear back from the manager. I definitely would not stay here.

Good

I told the front desk that my room was not totally clean. The floor was not vacuumed. The furniture had crumbs on it. There was hair in the shower. They told me they would give me a new room. I went to the new room, and found a bug on the floor. I showed them the bug, and they said they could not transfer me to a lot of rooms. They said they would tell the manager, so she could give me something for my inconvience. They never did.

Room 1108 needs to replace the tub valve. There is not enough pressure on the showerhead because of the leak in the tub valve.

The door was also very difficult to open and we had to get the front desk to open it almost every time. The staff was friendly and helpful, but the maintenance and cleaning at this hotel left a lot to be desired.

Not as clean as expected

We had a great stay

Front desk lady kept flirting with my husband

the ac was out and had window units in didn't cool off unit the later hours of the night.

Clean and convenient.

The bed was very comfortable and the breakfast was really good. If we return to Odessa we will definitely stay here. Staying here will have me looking at LaQuinta by Wyndham on our next trip.

Everything was perfect, great staff, clean rooms, good breakfast

The experience was not very exciting. The room was hot making the stay uncomfortable. The hallways were also very Hot.

Overall ok smelled a bit and breakfast was ok

Me I have to check out never again staying there

This was the last night of our stay in Texas for a graduation trip. We flew out early the next morning. This hotel was amazing very clean with excellent customer service.

Keys didn’t work, a lot of dirt at the entrance of the door, no power inside the room, pills on the floor, and to top it off was old food in the microwave. Terrible experience. I immediately requested a refund and found a different hotel a few miles down the road that didn’t have these problems,

It was great!

Low water pressure and room was 83 when walked it ar 10pm.

Easy and convenient

Friendly staff.

well

This stay was OK- lobby and surrounding area seemed cleaned but our room was somewhat dingy and not cleaned enough.

Dirty