Howard Johnson by Wyndham Odessa TX

isn"t right

I reserved under the Howard Johnson name. They did not have pics of outside just a bed. When i got there the outside was a motel 6 style and the rooms did not take any care at all. Chipped paint. Gashes in walls. Just not a place i would stay but because i was on assignment for work i stayed my 3 days but never again. I went to work and basically slept there a few hours. I have pics if you want to see

The shower door wouldn't close. The remote didn't work. The bed felt outdated.

They put a 75 year old woman that had a stroke and did not have use of half her body in a room on the second floor with no elevator. Staff was incredibly rude and unhelpful. Never will we stay here again.

Clean, comfortable and great value. Also good breakfast choices. Everything was Ok.

Clean, comfortable and great value. Also good breakfast choices. Everything was Ok.

1. When I register to pay at the facility with a tax exemption form for hotel. And it wasn't allowed . 2. My husband was given an attitude when he went to the front for extra towels 3. ROCHES! in the restroom and on the bed. 4.our room washer cleaned on Wednesday. So when we return no fresh towels and the beds were not fixed nor the sheets replaced. 5. DO BETTER

1. When I register to pay at the facility with a tax exemption form for hotel. And it wasn't allowed . 2. My husband was given an attitude when he went to the front for extra towels 3. ROCHES! in the restroom and on the bed. 4.our room washer cleaned on Wednesday. So when we return no fresh towels and the beds were not fixed nor the sheets replaced. 5. DO BETTER

Notta

Notta

Toilet not working properly, tv not working properly, refrigerator too noisey and a pillow had a large black stain. Also the room smelled like cigarette.

Toilet not working properly, tv not working properly, refrigerator too noisey and a pillow had a large black stain. Also the room smelled like cigarette.

Have nit recieved my deposit back yet.

Have nit recieved my deposit back yet.

It was clean It was old. "Breakfast" was non-existent. There was bread, but toaster didn't work. There were two coffee pots, one was empty and the other was almost empty and warm at best.

It was clean It was old. "Breakfast" was non-existent. There was bread, but toaster didn't work. There were two coffee pots, one was empty and the other was almost empty and warm at best.

This was all okay. I got clean, had a bed, and remained safe. THE ISSUE CAME when they kept the security deposit and said it was because one of the rags was left dirty. They told me the dirt was gonna take special detergent to get the dirt out. They wouldn’t send me the policy for the deposit that I apparently signed, even though after researching it they don’t have a specific policy. Just that property damage or smoking can constitute security deposit to be kept. I was on the phone all night. then when I called the Wyndham customer support they said that this hotel is not even a Wyndham. This whole place is a scam. They will now not answer my calls.

Staff was too occupied with other things then her job

Staff was too occupied with other things then her job

Room was clean but fridge didn't work. Door was iffy and looked like it had seen a couple of kick door break in. Bay window was cracked. The staff was present but not present if that makes sense. You check in online and they just give you the room key.

Muy mal staff

Nice place good rooms

The manager and front desk lady were exceptional! They were kind and genuine! This was an older hotel but everything worked, they were clean, and accommodating! We loved the employees! Thank yall!

Never had a bronle.

Never had a bronle.

They gave me a room with someone in it and asked for down stairs and got upstairs not a fan and will never stay there again

Bien todo tranquilo

Peaceful

Peaceful

In odessa texas Out of the low budget hotels , i'm speaking between $45 and $65 dollar hotels. This one is the best. It has the cleanest rooms of all these little budget hotels! And the best price, it's only $5 more than the lowest price hotel here, but it's a 100 times better than that hotel.

The door to the bathroom cannot close properly. The water is all over the floor. And also, the noise coming out of the air conditioning so annoying and close to the bedroom. It is not worth the price. They serve only bagels for breakfast.

It was the pool it was dirty it, would of been 5 star for cleanliness. My kids was excited to use the pool until we saw the pool.

I tried to set up a back up wake up call, incase I don't hear my phone, and when I called the FD from the In room phone, she stated she could not set it up, cause she said the phone systems were down, then I asked her, "If the phone systems were down, how are WE having this conversation ?" I asked her maybe she needs to get with the AM person to show her how to set that up...

It has improved greatly since the time Howard Johnson’s rook over. Or is still an old motel in a bad neighborhood, but the clients who kept the property feel like a dark city alley are mostly gone. It was actually very quiet at night.

N/A

Everything else!

Everything else!

..

It was a very pleasant experience; I really enjoyed my stay at the place

Very low price, very clean, very curious employees.Best still so far

Great room for the purpose. The place I stay as I am here for work.

Best places ever had fun always clean.

The manager was very disrespectful, rude to me. She told me that she was yelling at me after every time I come to Odessa I booked this hotel. I had to go and bring my belongings. The truth is that I have an Expedia customer and nothing had ever happened to me on my trips. I don't know how these hotels can be in the name of uatedes.

Very nice place and clean

Well the front desk person Tiffany was awesome at check in. She was vibrant and full of life. We got into our room and there were no usable plugs at the bedside for either side of the bed. The only plug had the two lamps plugged into it. There were no plugs or USB ports to plug in the electronics. But we managed to use our own personal extension cord. The television service was terrible. It would pixelate every 5 mins or so, lose the sound and I did bring it up but got told the signal in the hotel gets bad when it’s windy due to it being a concrete building. Which due to the work my husband does, we know is not the case. The bed was comfortable. Although the pillows were so awful. One wasn’t even a standard size. So it’s a good thing we brought our own pillows. However the first morning we went to go have the “buffet” breakfast only to find waffles, microwave sandwiches and cereal. No eggs or anything like that.

My Son couldn't access the bathroom because he was in a wheelchair. The room was tiny. Carpet was damaged and subfloor was exposed. No ramp for wheelchair to the parking lot. My Son had to exit his wheelchair and balance his body while I had to lower his chair to the parking lot level.

The sheets were dirty, the bathroom was nasty, there was trash in the nightstand, and only 1 usable outlet in the whole room! Don't stay here!!

Front desk courteous quick and very helpful

I ask for clean towels on my second day and they didn't deliver

The breakfast it was only few things , there was no eggs, biscuits ,I booked for 2 nights and I ask for clean towels they didn't deliver

Good

I arrived late and was tired from driving all day. Upon check-in I was sent a link to enter all my information. I essentially was doing the data entry work that the workers used to do back in the day. It would’ve been more helpful if I had been sent that link much sooner, like when I booked the room the day before because I just wanted to sleep. The workers just sat and waited while I did all that. My non-smoking room reeked of a particular smoke. As a person in recovery, I was not happy. But I was too tired to go back to the office and request a new room. The rooms don’t have coffee makers which is just wrong. Everything else was okay, but I would not stay at that property again or recommend it.

Clean

Muy pequeño

Clean

Clean hotel

I've only ever stayed in this hotel.I would never even think about staying anywhere else.It's always clean.The staff is always very polite and willing to do anything to make me feel right at home.Please don't waste your your time anywhere else.Come and stay at the howard johnson

It's was okay for the money I paid.

Amazing staff cannot give them enough props to how well they took care of me during my stay.

Definitely would book again

First off the management is top tier I have never had more helpful hotel staff in my life. Any small issues I had were handled right away and have gotten the best sleep I’ve had in months with the comfortable beds.

Worst stay ever

Staff was amazing so respectful and helpful, even helped me move rooms when something was wrong or didn’t work, they had a waffle maker and vending machines, pool was gross but it’s not summer yet so it’s not being used anyways, half the rooms acs didn’t work and it was so hot but they had no issue moving my rooms.

Friendly staff

Staff was so amazing, she was the only one there and she was on top of her stuff, my first room I had complications, she immediately fixed it, second room same thing, third room she even went and checked and made sure everything worked for me while I moved my things. She was extremely quick and respectful!!! for the room that was fully working everything was amazing, plus they also have a waffle maker and batter and water always in the lobby, circling back to staff she even went and got my diaper bag for me that I had accidentally left in a different room. Fridge was good size provided 4 towels so never had to ask for more AND we were not bothered even once. Great place for price !

I had a very concerning experience at this hotel and am requesting a full refund. At first, the room didn’t look obviously dirty, but there was a strong, unpleasant smell as soon as I walked in. After spending time in the room, I started experiencing intense itching and what felt like pin-needle bites all over my body. Even after leaving, the symptoms continued, and I’ve had to seek medical attention to figure out what I was exposed to—likely from the mattress or room. Looking more closely, the condition of the room was unacceptable: Cracked and damaged ceiling Rust and grime on bathroom fixtures Stained, deteriorating walls Dirty microwave with food residue still inside This is not just about cleanliness—it’s a serious health concern. I did not receive the quality or safety I paid for. I have requested a refund due to these conditions and the impact this stay has had on my health. I strongly advise others to avoid this hotel until these issues are properly addressed.

Working

The rooms were dirty with snot on the walls, beds were ok and the toilets were so low to the ground... also very small showers. Breakfast was not good either.

Never stay here

No the pool was unusable. Trash everywhere and bugs in the room.

Getting one start because zero isn't acceptable. Room smelled back, toilet ran nonstop the whole time, hotel is not in good condition, parking lot not lit up in back, terrible sunken bed and broken room lighting. Only had a small stand up shower.As a man, I did not feel comfortable staying there and I will never stay there again.

Clean rooms, staff were great

The front desk person was annoyed. Lost power on the walls and they blamed me. I have a c-Pap that doesn’t do anything. Rooms were dirty. A guy smoking something he shouldn’t have been doing in front of my heater. I know you get what you pay for but come on. I would not bring kids here.

The electric went out and no hot water

Is very clean the room is a little small but is clean

Rooms very neglected and unsanitary.

Bed bugs galore, staff members are very rude, and on multiple occasions my financial information was mishandled.

Terrible service. The manager tried to charge me for a stained towel or sheet more than what the price of the room was an in addition to my deposit that I already paid. There was no proof it came from me due to towels from all rooms being put in a basket when housekeeping comes to clean. No policy was shown to me that guests are responsible for stained towels or a price list for charging guests. additionally, the property isnt safe. My door was showing signs of entry and would not close.

The front desk lady was extremely rude. The bed sheets and covers were dirty. We requested a different room or clean sheets and bed covers but they refused and started it wasn’t like that until when we got in the room.

Property is old and badly up kept

all good

great Customer service

Room was good condition and staff were friendly

Nothing worked tried 3 rooms and something was not working in all 3.. I left did not stay.

overall way better then oyo

Clean room staff was polite

Not at all accommodating for pets, not pet friendly

Ok

There was no breakfast. No coffee. No milk. Just some stale dry cereal.

Pleasant employees, clean rooms comfy beds

Healthy breakfast, and friendly staff.

If you are looking for a refund because you didn't stay during your whole reservation they will rip you off!

Ok

Good

Checkin trouble. Only their master key would work, so clerk had to let me in the room each time I left. Dirty and rug was vile. Slept in clothes and kept bags on bed. Only 1 of 2 small lights worked. In morning with daylight saw wites sticking out of wall to outlet that wasnt attached to wall. Would NEVER pass inspection. Should not be operating. I should have slept in my car.

Was great

Idk

Great service

The great customer service and the staff were amazing and very close to all of the amenities

Front glass and door glass gone and open. No breakfast or coffee. Very loud hotel, pool disgusting and yellow! Said 100$ for pet fee, and 50$ for incidentals. Was charged 150$ plus 295$ for no reason, canceled payment through my bank, looks like they have a skimmer with the way the payment tried to go through! I want my expedia credits BACK!!

Employees were weird and pushy about getting more toiletries, as if their $0.05 body wash is sacred. Employees were pushy about checkout with more than 20mins til regular checkout, plus I had an extended checkout and still had to let both housekeeping and the front desk know that I was staying later. It is not my job to let them know; I got my extended stay approved through the website. Also when my card declined because of a misunderstanding, the front desk called and acted like the mafia with me when I was sweet and accommodating about it being a genuine mistake. I felt pressed and interrogated being there. At least they let us get breakfast when we missed it, though. Very angry that I couldn't even wash my hair and body after the first night, your toiletries are not worth hoarding the way you do. We needed more toilet paper. We needed more towels. We got nothing and were treated like criminals when I did ask for more towels. We were also promised a pool, which was the main reason for our choice in location, and were told it was out of commission, promised it would be fixed before our stay ended, and it wasn't. False hopes, false advertisement, false smiles.

Well, the front desk clerk was very helpful, personable- great personality. The room was a bit smaller than expected but clean the TV did not work very well. It had a horrible picture. The pool looked very dirty. The front door to the office area. Check in area was broken and poorly boarded up as well the other door had multiple cracks on the glass. Apparently somebody threw a brick through over a month ago.😳😬 so first impression was not my best. Overall it was good.

VERY NICE AND QUIET AND PROTECTED

The price was great. The rooms were clean and just like the online pics.

The housekeeping report about the hand towels is to dirty and the hotel charge me for a towel dirty

The facility is crumbling and decaying with age. Their breakfast is a joke

Everything was great

Nice rooms. But the breakfast fruit was rotten. :(

Average

great

Pool was DISGUSTING! Green water with brown clumps of solid matter. Breakfast was meager. No juice, barely enough waffle batter in dispenser to make 1/2 of waffle. Seems all food was eaten by the previous guests and not replenished. And we were there at 7:00 - not late in the breakfast serving schedule. Staff was not very friendly. Online pics showed a totally different version of the hotel. Bait and switch comes to mind!

Very professional and helpful front desk personal

Room was trashy. Beds uncomfortable.. no towels toilet was like a 5 year old.. short and broken

The hotel only allows you to stay 7 days at a time. Which wouldnt be an issue if it didnt take 30+minutes to check out and check back in. Overall for the price its a good deal. Staff was helpful.

I stayed here for a total of a month. Within three days before checkout on my last week I was sent a text from the property stating i owed them a $250 fee for smoking. I called the front desk and told them I never smoked by the room or inbthe room. I told them I always smoked in the parking lot by my truck and disposed of the teash properly not on the ground. She said the property is 100% smoke free you can't even smoke in the parking lot. I explianed to her no one ever told me that. She said it was in the policy agreement you sign upon Check-in. I told her that may be the case but I never read it. I told her thats definitely something they should tell guest immediately upon Check-in. They wouldn't budge on this and charged me the $250 for smoking in the parking lot.

Dirty lamp shade, wires exposed, tv bearly worked, Extention cord rigged from the restroom light switch under the carpet to power the tv. No real breakfast & pool was extremely dirty. The staff was friendly & the beds were good enough to get rest on. Now i just have to wait for my $50 deposit that was not mentioned when making my reservation to be put back on my account. 2/5 stars

The front dest were rude and stared at you the while time while you get your contential breakfast. Night and day shift were rude and no ice machine

Friendly staff

Good 👍