avid hotel Odessa Northwest by IHG

Exceptional

Great place to stay

Clean quiet hotel, good for business travel, great coffee, pretty decent gym room, nice staff.

This hotel is always the perfect place to stay when we go to Midland/Odessa. The staff are always friendly and accommodating. The rooms are clean. The property is conveniently located.

Everything was perfect for my one night stay.

The staff served with a Spirit of Excellence. The room was beautiful and comfortable. That I had to unplug the AC in order to move from North Pole to comfort.

The room was clean, quiet, great continental breakfast, dining area was nice, the gym was adequate while traveling. I've already recommended them a coworker for their next work travel experience.

Good stay.

There was nobody in the front desk….I waited for an hour and nobody showed up. Fortunately Expedia helped me get another hotel because it was already paid

During our stay the front desk was not monitored. Not only is this a safety concern, but one gentleman had been waiting 30+ minutes to check in. We wanted to purchase items from market and had to write a note to charge our room. It was just strange!

Minimal, but clean. Staff was extremely friendly

Beautiful hotel … hot breakfast … friendly staff … great price !! Will definitely stay again

Everything great

Very helpful staff! Great place, quiet and great location!

Breakfast was great and checkout seamless.

Clean rooms with comfortable begs and pillows

Beds were so comfortable The bathroom looked ran down.

Beds were so comfortable The bathroom looked ran down.

Passable

Members get snacks on check in. We left too early for breakfast but they offered breakfast bars as we left. Love staying here.

Nothing they wouldn't let wouldn't let me book as a local resident of Midland and kept my booking fees. Nothing they wouldn't let wouldn't let me book as a local resident of Midland and kept my booking fees.

Nothing they wouldn't let wouldn't let me book as a local resident of Midland and kept my booking fees. Nothing they wouldn't let wouldn't let me book as a local resident of Midland and kept my booking fees.

Great staff and clean

the employees of this hotel very friendly especially the girls of the front desk. the hotel very nice and modern the room a little small but nice and modern. the cleaning of the bathroom 5/10 and the mirror light was damaged only served half the light. it would only change better deep cleaning in the rest bathroom everything perfect... clean and nice hotel and good location.

Tidy, clean, quiet, modern room, nice front desk staff, decent breakfast, great coffee. When the price fits my budget, I perfer staying here as opposed to other hotels in the same range.

good

Pleasant

No hubo desayuno, no respetan el horario y la vida de recepción fue grosera

We stayed 2 days for our son state gymnastics. Close to everything we needed. The staff was super awesome and friendly. Room was clean and hotel was clean.

Great The elevator was down

Great The elevator was down

N/A.

N/A.

I was charged 2 times

Simple and good!

The location was great, nearby food spots and fun activities like movie theater etc. my room was so clean and neat, comfortable beds, clean bathroom, the whole experience was amazing. The hotel in general was great, and was a comfortable stay. I loved it and the staff was nice. The breakfast could use some improvement, substitute the shredded bacon bits for full sausages/bacon. The scrambled eggs are terrible, maybe boiled eggs would be great. The juices were made weak tasted like water all of them (apple, cranberry & orange) juice. Also we need fruits as sides, I ddnt see any.

The location was great, nearby food spots and fun activities like movie theater etc. my room was so clean and neat, comfortable beds, clean bathroom, the whole experience was amazing. The hotel in general was great, and was a comfortable stay. I loved it and the staff was nice. The breakfast could use some improvement, substitute the shredded bacon bits for full sausages/bacon. The scrambled eggs are terrible, maybe boiled eggs would be great. The juices were made weak tasted like water all of them (apple, cranberry & orange) juice. Also we need fruits as sides, I ddnt see any.

The light for the parking lot beamed right into my room. It

The location is excellent, we have stayed here before which is why we chose here again. This time we were first in a room that the toilet would not flush, then moved to another room where the air would not come on to be moved to the 2nd floor and as soon as you walk out the elevator the smell of something horrible hits you. Thankfully it didn’t follow into the room just the hallways. The breakfast was only eggs, potatoes and bacon bits. We were just disappointed since previous it was amazing.

The location is excellent, we have stayed here before which is why we chose here again. This time we were first in a room that the toilet would not flush, then moved to another room where the air would not come on to be moved to the 2nd floor and as soon as you walk out the elevator the smell of something horrible hits you. Thankfully it didn’t follow into the room just the hallways. The breakfast was only eggs, potatoes and bacon bits. We were just disappointed since previous it was amazing.

Very good

Clean and convenient

Beds are always comfy and the hotel is clean. If you are an ice fanatic, their ice is good! I love their free coffee, water and tea area.

Room was very clean

Clean, nice staff, quiet room, good coffee

Room was very clear, the night desk clerk was very nice. Will stay again!

Basic, but great staff

Room was clean but had issues with key card and door every night. Elevator wasnt working, good thing i was on 2nd floor. Had to do laundry, machine w card didnt work and they didnt have change so had to drive to movie place next door for change. One dryer didnt work

Great place!

Overall nice stay good people clean place.

The elevator has been out for months. You’ll have to take the stairs good thing there is only 4 floors.

This is my favorite hotel to stay at in Odessa. I am disappointed in this stay.

The staff were exceptionally good was clean and comfortable but our stay was not worth price! The elevators were out so had to walk

Television were not working or elevator n Expedia didn't let me be aware of ita

1.) Elevator was not working 2.) We go up the stairs 3rd floor with a bad knee after checking in at 3pm to find housekeeper just niw cleaning our room. 3.) No TV channels were working. No signal. 4.) No breakfast available at 9am.

Got dirty sheets, thermostat was not working, breakfast was limited and closed down deli, had a broken toilet paper mount, and told manager and had cleaning change my sheets

The hotel staff was very pleasant and helpful. The room was clean and comfortable. Nice tall ceilings and black out shades. The breakfast was basic self service prepackaged foods and a juice machine. Overall a very good experience at a reasonable price. The best part is the movie theater complex with a bar and arcade right next door

First floor a little loud but good area

Barely any breakfast

Great place

Love the fact that there’s no carpet in the room… smells clean!

This property is new construction. The main entrance lacked "wow" factor and was not very identifiable. Cleanliness wasnt a top proprity as there were crumbs in the foot of one of our beds and a hair/dust ball behind the door. We were supposed to have an ADA accessible room. There were grab bars in the shower, but the beds were kind of high (not very accessible) and there were no furnishings apart from a rickety office chair. In their attempts to be "modern" they didnt have a closet but rather a coat rack looking thing above a very tall "bench". It felt very sterile (without the cleanliness) like a hospital. The "furniture" or benches rather had plastic padding like patio furniture. Do not get me started on the breakfast. Where other IHG hotels have a steaming hot breakfast, we had luekwarm, pre-heated Jimmy Deans that stuck to the paper from being in a warmer for who knows how long. Whomever designed the layout does not have any idea what a kitchen's flow should feel like. The plates, utensils, & toaster were one place & there was a floating island 10-ish feet away with all of the fruit, milk, cereal, and bread/bagels/muffins. So get your plate, walk 10ft, select your bread then walk back to the toaster. Just very disorderly and chaotic with a crowd bumbling back & forth. The machine for coffee was out of order & the juice didnt seem to be installed properly as all were too strong to drink. No one was around to attend to anything including the front desk clerk. We wont stay

Everything was clean and the provided shampoo, soap and conditioner were the large bottels, really nice.

First morning breakfast was out of everything they did not pa

This hotel is not old but I don’t know what happened my room was deteriorated. I know we’re in the oils field heartland but still my room was beat up.

Room is basic but comfortable breakfast bar ok a bit off the highway.

Very good experience. The front desk lady was very polite and helpful. Room was cleaned and spotless.

One of my best hotel stays ever! The staff was beyond accommodating! I will definitely stay here again!

Very nice hotel

Comfortable room

The breakfast was wonderful. The value cannot be beat!

Decent place

The room was very comfortable, however I had to go multiple times to get my room cards to work. Also I paid a deposit and still got charge the full price on top of the deposit. Im not sure who is at fault, but I was told I’d get a refund. My biggest complaint was the breakfast. We couldn’t get juice because the machine was only shooting water. My last day the juice was there but it was extremely concentrated and way too sweet. The staff was amazing and I loved the room.

Bed was kinda uncomfortable to my liking . Found a vomit, stain in the hallway and the elevator was extremely dirty, and the restroom was not as clean as it should be. But overall, it's a decent place

Newer property so everything was nice. Front desk staff very nice and helpful. Close to enough places to get food quickly. Breakfast was typical hotel breakfast.

Had to book here at the last minute and wasn’t sure what to expect. Staff was friendly, hotel was clean and quiet. Great for an overnight stay.

Very clean and modern. Rooms are small though.

It was good just had to wipe all counters because they still had pieces or food or drink spilled on it

Overall stay was amazing except for when my daughter discovered a spider in her bed

Great stay! Clean room!

Good

We enjoyed this hotel nice rooms and comfortable bed.

The bed was so comfy! It’s our new favorite place to stay when I visit my husband at work.

Had trouble at check in, they couldn't find clean rooms, the bathroom was not clean at all. Will not stay there again

My favorite in Odessa

Good

Enjoyed our stay. Could increase the breakfast options, but the coffee was excellent!

Checked in around 5 no room ready. Had to wait about 30 minutes. Got to room AC not working. Got it fixed quickly but the whole process was not good.

Toilet was broken and we had to open the tank and keep fixing it. Asked for towels in the evening and morning and they still weren’t ready. Tv remote wasn’t functional.

First impression walking into the room was great, up until it came time to shower. Two wash clothes that were used, were still on the inside handle bars, dried up. There were hairs on literally every wall within the shower, the glass doors and even the dispensers for shampoo/conditioner/body wash - it was very uncomfortable knowing that the shower more than likely had not been touched/cleaned after the previous guest.

Really great. Perfect amenities for everything I needed. Great breakfast selection and friendly staff.

Great place to stay, will be returning on my way back through Odessa.

great place to stay!

We were put in a room where the bathroom faucet did not drain, which led to being uncomfortable brushing our teeth, washing our hands, washing our faces…

1st room they gave us keys to was not cleaned. No sheets on bed. In our next room, dirty q-tips on the floor by the bed. Floor & bathroom could have been cleaner & quality of construction on wall & tile finishes in room were poor quality. Lots of gypsum board, paint & tile mishaps. Mattress had deep use sag