Wyndham Midland Downtown

Several amenities were missing. The iron was in the closet but the ironing board was missing. There was a pretty tissue holder but no tissues. They did have 2 rolls of toilet paper & nice towels. There were some dried, brown spots on one of the curtains that we notice when we closed them.

Additionally, two unauthorized charges of $75 each were placed on my card and the front desk attendant was unable to remove them.

Our stay was okay. The bed was comfortable and the lady at the front desk was nice. It was terrible due to our shower water and sink water not getting hot! It was cold!! Also, we did not have any towels to dry off with when we got there. How do you go in to a hotel room and not have any towels? I guess that didn't matter since the water would not get hot. We called down to the front desk and they informed us that they were all out of towels & said they would get the water "checked out". We have asked for a reimbursement due to these issues. I am waiting to hear back from management. Very inconvenient!!

The wall in the bathroom is dirty.

Nice

Bad

Room was extremely noisy. Bathtub was slippery and dangerous. Not enough lights. Would not stay here again.

Good

Exceptional

Convenient

Exceptional

Superb

Get parking had to park on the side of the street four blocks away

The location and staff were great. The bathroom was in need of repairs / maintenance, it was also very small. The outside noise at night was insane with cars and motorcycles. You could hear almost everything. Our room was also set to 80* when we arrived, but was cooled down to 74* once we returned from dinner.

It was located close to all the places we needed to go. It was all good.

Very clean room and the free parking was a plus. They had a very nice restaurant. I enjoyed my stay very much

Staff was just there not welcoming. Ice machines don’t work. Second time there and the ice machines were still broken.

The wifi wouldn't work in the room, the outlets in the bathroom didn't work. No fridge in the room which makes it hard to keep food while staying for multiple days. Overall felt run down for the price and location.

Exceptional

Friendly staff. Clean establishment My room had a mini fridge, and microwave but no eating utensils. Parking was a bit of a struggle.

Exceptional

Pleasant

Clean room, bar close early at 10pm, there is a bar next door( Pi Social).

I didn’t like that everything is very old doesn’t look like the pictures that have online .

Exceptional

Everything was great Wouldn't change nothing

Everything was great Wouldn't change nothing

Location was excellent 👌. Hotel was clean and staff was awesome. Definitely booking again. Price was below cost of most Hotels in Midland. Felt like pre covid prices again. Very happy with are purchase.

Exceptional

Comfort No vending machine

No vending machine

If we ever have anything to do in Midland again we will be back.

Exceptional

Rooms are a little out dated but the bed was great and AC worked great

Rooms need an refresh bathrooms as well

While motel smelled

Great

Very loud hotel

On a positive note, the hotel is located very conveniently downtown across from convention center. The hotel bar is nice and even had a good live performer while we were in there. The staff at the desk was very helpful and even though a few things could be improved we felt like we would stay here again if we continue to get a good rate as we did on this occasion.

Even though this hotel was good, there was only one person at desk to answer the phones and helping guests. We had to wait a long time for the staff to get off the phone to help us get us a key to the room. She was apologetic and very helpful, though.

Bar was closed on a football Sunday!

Jennifer at the front desk at night was great. Enjoyed the stay.

Just ok. Nothing spectacular. Needs some updating as the bathrooms are small (door just barely misses the toilet when open. Water pressure not the best. Lots of stains on the bathroom wallpaper, carpet not vacuumed/cleaned well around furniture, some furniture has veneer missing/peeling (especially in the bathroom).

Clean, modern and very comfortable

The room was too dark, smelled like smoke, no Netflix or app choices. AC wasn’t working correctly. Shower/ tub was slippery with no floor insert. Parking was across the alley. I didn’t try any food or drinks. No thanks. Front desk and valet were ok. I received 2 keys for 4 nights stating one might quit working.

clean room

Clean hotel, nice staff, close to lots of stuff

………………………………………….

It was very ghost could not sleep at all. Needs a remodel.

We booked Double Bedroom with Breakfast, the Hotel does not deserve the price as the room was too old, missing a lot of staff, the provided staff is not even enough for one person

we were told we could get ice at bar though and they were helpful.

Great stay

A+++

Clean room

Breakfast was not free. We stayed two nights and our room was not cleaned or items refilled. Ex: tissue box, coffee supplies. On their site they advertise a rooftop area available for relaxing and enjoying the atmosphere. At arrival we were told they no longer offer that amenity. Apparently the hotel only rents out the rooftop for private parties yet they still offer it on their site. Also there are no microwaves or mini refrigerators in the room. I guess the only positive is the free parking garage.

The hotel was very nice. We walked downtown and had dinner . Very nice place. Would stay there again for sure.

The room was extremely dirty.

Ok

The staff was very nice and helpful. However, I did not have hot water, the lights would flicker on and off. Everything was ok, other than that. BUT having to take a cold shower will ruin it.

Room was clean and plenty of parking.

I have never stayed at a hotel and my room not have a bed?! And my room was a suite but no bed!

The bathroom wasn't horrible....stains on the toilet seat and pee strains running down the toilet. I'm pretty sure there was blood on the shower curtain as well. They obviously didn't clean at all and after alerting them to the issue they just offered an apology had housekeeping come by with a spray bottle and a rag! Disgusting! Do not go here!

Otherwise it was clean, felt safe, bed was very comfortable.

This hotel was old and ghetto. It looks nice in the pictures but it is not!!! The bathroom was still dirty, especially the tub. Leftover bars of soap build up on the soap shelf, the door didnt open all the way it got stuck on thr toilet. The towels were disgusting! Our sliding glass door was taped shut with black and silver tape instead of a lock. I WI NEVER stay here again. They really need to update and put accurate photos on their website! The front desk was not helpful at all and never answered the phone. If I could give this -5 stars, I would.

The pool was great. There was not a hot tub as advertised. Nice area, lots of restaurants in the area. We had a great stay here.

Room was very nice. Bed was nice and comfortable, AC was cold. Bathroom lighted mirror did not work and floor was not as clean as could be. Faucet drips and tub was very slippery could have used a Matt. Entry door was not real secure but enough to make you feel comfortable. Over all unit was very nice and would recommend it to anyone traveling or staying in Midland. Resturants close enough to walk.

The room was dark and they only had I big towel for 2 grown adults. The ice machine on our floor didn’t work and we were on the 9th floor. If we wanted ice we had to go all the way down to the 2nd floor. They only had 1 elevator that was working.

No hot rub!!!

Quick check in fun night

Clean room but one of the elevators was out. Very inconvenient

The employees at this place made the stay an amazing experience, they were amazing

Very friendly staff

Close to our venue

The hotel seems to be a ghost of “once was.” The coffee shop inside closed early like every day for no reason so you can’t even enjoy it. They advertise room service, but they don’t have it. Beds were comfortable though.

There was no housekeeping the entire time I stayed there.

Check in was easy and the front desk staff was very friendly and helpful. In general, the hotel is old and didn’t appear to have been very well maintained. The vanity was so low that I got a backache just brushing my teeth. Toilet was super low to the ground also???? The wooden part of the vanity had chips in the wood and the tub had some mold around the top. The room was clean and the bed was comfortable. Be aware that the breakfast is not included and is ordered from a menu ( it’s not a breakfast buffet like most hotels in this price range have). Of all 10 floors only 2 of the ice machines were working and the coke machine on our floor was out of order as well. I would not recommend this hotel and would not stay there again !

The staff checked us out of the room in the middle of the night while we were sleeping by accident and so we were disrupted multiple times early in the morning by service or cleaning personnel. Our presidential suite wasn’t really that clean to begin with.

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No comment, stay was okay

It is an excellent location. It is clean. The staff is exceptionally friendly and helpful.

Love the staff here! Great group of people that always take care of me!

Good location

Todo bastante bien

The staff were pleasant but basic things expected not in place. Wifi in the room never worked; networks could not be accessed unless in public space. The restaurant was fine for breakfast but the bar area was sub par, poorly lit and not that welcoming. Public spaces were fine. Chose it for proximity to convention centre. Got loud being on a Main Street as sound insulation was poor. And no grocery or drug store nearby was a disappointment.

Clean

Only one elevator working, not a single ice machine works, Starbucks only open until 10 or 11, bar was closed two of the nights we were they and were supposed to be open. Very run down and need of updates. Did not feel safe walking from the parking garage down the road alone.

When booking through a travel sight stuff like mini fridges and ect are list but dont actually come with roo ip

Enjoyed my stay, just was unable to take a shower because of no hot water I let if run for a while still nothing changed had to shower at the next hotel that I booked

Staff was so kind, the girls in the front desk are the sweetest and very welcoming! The hotel itself is old, and tbh a little scary, the ac took a while to get started and would occasionally turn off and become humid inside the room. I would say if you want a newer hotel with several amenities, this is not it!

We did find that the rooms are not well taken care of and very dated and dirty.

Staff were great, clean room just old smelling and the ac smelled like smoke.

This is a very nice hotel, clean and updated. The location is great and parking is easy and convenient. Staff is wonderful. There was only one elevator working which was an inconvenience for 11 floors. Also, our room thermostat was stuck on 70 degrees, not bad but I do like a colder room at night. If it weren't for those two things, I would have given 5 stars. I would definitely stay here again.

...

This is a decent hotel in a decent part of "downtown" for as big as Midland is. They do need to get a pest control service in there to combat some of the pest problems that could be noticeable while walking in the hallways. I think overall, the hotel is decent but it could use a refreshing in the rooms (I stayed in a suite and the bathroom was extremely small for a suite). Yes I would stay here again, but that's only because there aren't much better options in the area.

Good experience will rebook at this location again.

Found glitter goo on the tile floor and inside the shower. Room was missing a blow dryer and the iron was not getting hot enough. Overall I stay here quite often. Will still recommend.

Good God, please do not stay here unless you want to deal with the most ignorant hotel staff imaginable. I tried to get assistance from someone with the last name Nazario, and he actually told me I made him uncomfortable simply for standing near the check‑in desk. When I first arrived, he was FaceTiming someone, and another front desk person had to help me, while actively vaping as I walked up. There was zero urgency to assist anyone, only a clear desire to be rude and rush guests out so they didn’t have to be bothered. Then I went to the dinner area that was supposedly open, and it wasn’t, well before their 10pm cutoff. I cannot believe they hire such completely unprofessional children to run what is supposed to be a well‑known, high‑end hotel. I’m honestly shocked by what I just experienced, and I hope you never have to go through anything like this. Do yourself a favor and don’t stay here.

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No me encantó nuestro cuarto tenía un olor muy desagradable

Clean hotel

Clean and easy to find places thanks to helpful staff

It is no were near how nice it used to be. It used to be a Midland gem. Now it no better than a motel 6

The hotel was terrible. The pool was broken and it was closed for a while. The elevator to our room on the eighth floor was broken. We had to go up and down the stairs for over a half a day. The rooms did not have any towels and we weren’t able to ask for more than two towels because they didn’t have them. The hotel was rundown and the front desk was overwhelmed by all of the guests so she of course, had an attitude. Our room also did not have any towels when we got there.

However, the room was playing in the beds were comfortable.

Rooms need to be updated in South Tower. Parking not great. No mini fridge. Out of towels. Main elevators out of order and multiple Ice machines

Towels were very old and dirty. Parking was not convenient. Dated rooms with carpet in bad condition and walls showing water damage.

N

Very run down property with a pool that jas dirty green water

Great place. Love staying here.

Bed: Discovered pillow was dirty AFTER using it all night. Flipped it over and it was filthy. Had I known, I wouldn't have used it at all. Sheet was dirty on top edge of mattress. Not great lighting in the room, hence not noticing the dirty sheets and pillowcases. Website said breakfast was included ..... NOPE! It was available for an additional fee. Nothing mentioned they charge your credit card an additional $75 for "incidentals," and it takes them five days to issue the credit if not used. Site said onsite parking .... nope! Street parking or parking garage (next door). Parking garage said hotel guest parking ..... but it was the top level. Would have been ok IF the elevator worked and didn't have to carry luggage down and up six flights of stairs. They had valet parking BUT charged an additional $25 per day. Again, that wasn't mentioned at all on the website. Staff was extremely friendly and helpful. Check in said she wanted us to know all the additional charges due to website NOT including this information.

It was an okay room with nothing exceptional. Did not have a hair dryer in the room and it took a long time for the hotel to locate one and bring to us.

Second time staying here, staff is friendly and helpful! Clean rooms and quiet!

My little family and I enjoyed everything about our stay. The rooms were nice and clean, the pool was perfect after a long day, and it’s in the middle of everything with a walking distance!

First time leaving a bad review! Pool was throw up floating, found a needle under the bed, Starbucks inside the hotel didn’t have many things.

Out dated and the ac would not cool the room down

I enjoyed my stay! Staff was wonderful!

La habitación está llena de polvo, la refrigeración no servía, los cajones de baño estaban quebrados

K

Beautiful hotel and clean

Room was exceptionally clean.