Quality Suites Midland North Loop 250

Great stay..

Passable

Exceptional

Receptionist at night was awsome Clean

Comfortable and good location

Location I found nothing to complain about!

Great stay. Nice and clean.

Exceptional

Pleasant

Poor

Exceptional

Location

smelly, dirty, torn curtains, broken tissue holder, no fruit at breakfast, little parking, unprofessional looking staff

Rooms were filthy. Carpets and bedding were filthy. We couldn't stay and when we told the desk clerk we were leaving, she didn't seem to care. Also, pictures on the website did not look like the room. You'd be better off sleeping in your car.

Superb

Advertised as having a pool and cribs. No cribs, pool empty, supposedly under maintenance. Crumbs from previous guests in room and ants. Told front desk, they didn’t send anyone to clean up and did not offer to change room. Keys stopped working twice. Ruined our family vacation.

Exceptional

Superb

It is in desperate need of renovation. Drapes Falling off the rod mildew in shower. Carpet needs deep cleanings I’ve never Had my Socks And Slipper brown From waking in hotel room

Staff was friendly, room was clean, breakfast was adequate, but it’s time for some general upkeep or a full reno. Location is super convenient though!

THe cleanliness and smell, even my 15yr old said he wouldn't stay in that room.

The room was so nasty and smelled awful we couldn't even stay there; we had to stay with my son's teammate. THe cleanliness and smell, even my 15yr old said he wouldn't stay in that room.

Value and location. We booked it because of the pool and when we got there turned out the pool was out of service and nowhere do they warn about on their website or anywhere.

Value and location. We booked it because of the pool and when we got there turned out the pool was out of service and nowhere do they warn about on their website or anywhere.

very comfortable

Comfortable beds clean room AC works great great breakfast The blow dryer in our room and our friends room did not work And although we told the front desk it was never fixed

Comfortable beds clean room AC works great great breakfast The blow dryer in our room and our friends room did not work And although we told the front desk it was never fixed

Great value for the money and well located. Friendly staff. No issues, would stay here again!

Very good

The room was very disappointing, not as advertised. It smelled musty. The bathroom had mold around the tub. The commode was not clean at the base and had a stain at the base on the floor. The door and baseboards looked like they had stood in water. The door was swollen at the bottom and coming apart. The paint job was horrible and there was damage to the ceiling that had been poorly repaired. It was quiet, the bed and pillows were very comfortable.

Comfortable stay, thanks

I need a refund! 8 stayed 4 nights from May 10 to May 14 out of which 1 day the room was not cleaned but the main disappointment is that I got bed bugs all over my body and the treatment cost is greater than the stay cost. In the meantime, I advise that no one should stay in this hotel until that pest issue has been addressed.

DO NOT STAY IN THIS HOTEL UNTIL THEY CAN MAKE A 100% GUARANTEE!!!!

Clean room, easy parking, cookies each evening, breakfast in the morning.

s

The hotel building itself is older. Could use some over overall carpet or some deep carpet cleaning a few cosmetic updates would go a long way. Hotel staff was friendly and helpful, the bed was very comfortable sheets were clean and fresh, bathroom was clean and I had everything I needed for a good night sleep.

The table in the room was broken but just pushed together. My daughter placed her hand on it and it fell apart. There was mold on the ceiling in the shower, which looked like it had been patched before. The floors around the bed were not clean. The fridge froze everything you placed in it.

This property has seen better days. It needs some repairs

The stay itself was fine. No where on the site was it mentioned that the pool is closed for renovations before booking. It was 97 degrees all weekend. Had we known we would’ve gone somewhere else. Misleading for sure.

Terrible experience. I had to change rooms a couple of times to find one without stains in the sheets and carpet.

las instalaciones estaban bien, la cocina no la vemos, el area de desayuno muy limpia y todo bien elavorado, la senora amable y atenta, pero el cuarto tenia la cortina caida y tube que poner sillon para aguantarla

There was trash still in the room on sofa and floor by bed. One of the night stands had chocolate smeared on it. Glad it was chocolate and not something else. And glad we didn’t set something of value there that could have damaged. There was one roll of toilet paper. I feel there should always be a back up stockers and the shower when in use made a super loud screeching noise. Very annoying and you could not get it to stop. The sleep was good though and staff very nice. Breakfast was sufficient for a one night stay.

Room was clean and decent but hair dryer caused sparks and could not use. Bathroom mirror trim was coming apart and wall lamp reader lights were not working.

Up keep needs to be looked at.

This is an older hotel. It needs updating, The carpet smells.

Clean room and friendly staff

Staff

Everything was good

Just a little run down, need new pillows, new equipment and low on staff. Breakfast was basic.

Everything was good, except the room needed a new showerhead

Yes the room was clean.

Si

Everything was good no complaints

Staff was great room was clean but smelled of cigarettes.

Good hotel and stay

Always clean. Very courteous. Always helpful.

Good functional hotel for a business one night trip.

Outdated, some odor

Yes

Had lighting issue and drainage issue in the bathroom sink

Clean room. Deck clerk not very friendly at all.

Clean rooms, great coffee and perfect breakfast

pretty much what you expect from a budget hotel. Only issue was there was a musty smell in the room.

Great place to stay , friendly staff and very helpful to my concerns

Quiet location.

Staff is very friendly and accommodating. You will enjoy your stay.

Our room was very clean and good parking. Would recommend.

Not much to offer for breakfast and bugs in the bathroom

Air conditioning 5 stars, Older hotel but very clean

Couldn't control the AC THEY NEED TO CHECK THAT

no golf channel on TV

Great experience

Excellent service and easy to park. Breakfast is goood.

Good place

Staff was exceptional and very helpful. I had booked this hotel, specifically, because of the pool. The pool had not been usable for quite some time.

NA

Convenient. Friendly staff.

Carpets were outdated and needed vaccumming. Staff was very pleasant. No hotel noise other than the AC unit in the room. Had an issue with the toilet in our first room but was reroomed without issue. Pool was being remodeled so didnt have that option and it was mid summer. Breakfast was a decent hotel continental breakfast.

Staff is cery polite and the rooms are spacious and they have alot of storage are as well

I would stay here again.

It was clean, friendly staff and the check in was quick! Will stay here again.

There was mold around the tub along the rim smelling like a wet dog every time you walked in. Beds were not comfortable at all

It is a little tired and need of renovation. Room was clean and comfortable. Complementary breakfast standard powdered eggs and waffles.

Pool is horrble

Easy check in & clean room

hotel is run down and needs a lot of maintenance as shown in the photos.

I slept well. Bed was comfy.

We love staying here. We always have a great experience.

Bathroom was not clean

Nice quiet spot. Pool is being remodeled. Good breakfast bar with various choices. People on site are very friendly. Not a destination hotel but very nice to stay at while doing activites in the area. Rooms and bedding extremely clean.

When complained to front seat, was told “it’s a work in progress” Too expensive for what it was

Quiet and a great nights sleep!

The Staff was friendly, the Breakfast was Mid, there was an "out of order" sign (got the impression that it had been there awhile) on the Juice dispenser. For hot items all they offered was scrambled eggs and sausage, standard waffle maker, no fruit, and a selection of packaged Muffins, cereal, and Yogurt. The room was shabby, Paint chipping in Corners, most of the "leather" on the desk chair was Peeled off and the mattresses were Spring Mattresses that were really wobbly and uncomfortable. but the worst part was the pool, the water was Green and there was letteral bags Of trash floating in the hot tub. the area was filthy cracks in the cement and the chairs were damaged. it was completely unusable. i have a photo of this but so far there is no way to add it to the review. I have family in midland and we will be traveling there often, this was the closest mid range hotel to them I'm disappointed with what we paid for this 2 night stay. We will be staying elsewhere next trip.

Hotel is very dated. Poor condition, poor smell.

Clean and fresh

Great stay and great staff

Nicer than i expected

Other than that the hotel was perfect for our needs. Room was clean, (the towels were kinda worn out but they were clean) the rest of the hotel inside and out seemed clean and not noisy. I'd stay there again, but I'd like to be greeted by an actual employee and not an empty front desk and definitely would love to NOT see any animals in the building

5 star

Front desk staff was very nice and helpful. The room was big and bed were comfortable. The breakfast was good and lots of options. Property itself could use some TLC.

I stay often as it's usually quite and off the main loop but still close to everything.

The bathroom was not clean (mold growing along grout - black - not something you should see if the place is being cleaned daily. There is plexi glass between you and staff. The receptionist spoke quietly and I had to constantly ask her to repeat herself which was greeted with the same response - no smile - no feeling welcome - no increase in volume. Felt like she hated her job and didn't want to be there. Many times I passed reception and no one was there - sometimes there was a sign saying staff was away and provided a number to call which I had to use to get the wifi password. Would have been easier if staff had pointed it out to me since it was stapled in the room key holder which I realized as I was leaving. Passed by when she had a colleague standing there and they were having a lively discussion so it appears she could speak louder. Doubt there has been any accessibility training done with staff to understand that clients may have a hearing deficiency or other challenges. Breakfast was actually very tasty and the staff in the kitchen were extremely helpful and very nice. Parking was easy and beds were comfortable. My opinion - Management needs to do a better job of supporting and training staff at front counter.

It was in a good area and convenient for my needs.

Hotel was very dated. Tile in bathroom was missing. One part of entry of the restroom was sinking. Front entry area carpet was like from the 70’s. Definitely needs updating!!!

The service

Nice and clean! Very quiet for a good nights rest.

Good nights rest.

Excellent hotel, rooms are very clean

Room was nice. One complaint. Hot water didn't last but a few minutes

Everyone was very friendly and very helpful. We will be back and hopefully you guys will still have room for us.

yes

The hotel itself is a bit worn, but clean. The bed was comfy, the pillows were okay. The breakfast was plentiful; however, there was no drinking water available, nor was there water in the work out room dispenser. We purchased bottled water to meet our needs. In summary, I’d rate it at 7 of 10.

Nice, clean rooms. Friendly desk staff. Good place to stay

Just a couple of problems. The hair dryer didn't work and there was no extra one available. The lady at the desk said she would get it switched out from another room by maintenance. Needless to say, that didn't happen. I had to buy one at a store to use. Also, some channels on the TV were only in Spanish when they should have been in English. Couldn't get them changed. Very irritating. Otherwise, not a real bad stay.

The heater started smoking and set off the fire alarm. When I told the front desk they mentioned that other guests have told them as well but never went to the room to check it. Breakfast in the morning they didn't have forks, cold water or milk available. Other foods tasted old and dry.

We liked the location mostly, as it was close to family and friends. The staff were friendly, although very few spoke English, which is a problem for guests who don't speak Spanish. My main issues were the room and carpet cleanliness, and hence the overuse of febreeze to mask these issues. Otherwise, it was a pleasant stay.

Location was nice

The power was going out constantly so it was pretty cold in our room, might be just our luck but hotel didn’t tell us anything.

Great service.

Clean, quiet and easy.